Great service very polite and helpful on every question we had about the property..........

Excellent Property Management Company -- Highly Recommended We have had a wonderful experience with All County Desert Property Management managing our residential rental property. From the very beginning, Lisa, the owner and manager, has been extremely professional, friendly, honest, and very clear about everything. She explained the process from the start, and once we signed the management agreement, Lisa and her team took care of everything for us. They found a good tenant for our property very quickly, prepared all the necessary paperwork, and handled the entire rental process professionally. Since then, they have continued to manage the property, communicate with the tenant, address any issues or lease violations, and take care of all the difficult and time-consuming details that come with being a landlord. I also want to especially mention the **fantastic staff in their office**. Everyone we have dealt with has been friendly, responsive, professional, and helpful. It really feels like Lisa has built a great team around her, and whenever we need something, they are there to help. We are extremely happy with Lisa, her staff, and All County Desert Property Management. They have made owning a rental property much easier and less stressful for us. I would highly recommend them to anyone who owns a residential rental property and is looking for a reliable and professional company to find tenants and manage their property. Thank you, Lisa and the entire team, for taking such good care of our property! read more

Where do I start? I would not recommend renting through this management company. My sources tell me that they manage properties for owners who are looking for the bare minimum in managing their properties to include quick fix, dirt cheap solutions to repair or replace things in these dilapidated homes and apartments. The 3 bedroom home that my family rented had a laundry list of problems upon moving in. AC being the major one! The air condition did not cool the entire house and would only cool the living room and kitchen. Not the bedrooms or bathrooms. There were no air vents in the bathrooms! Mold would constantly build up above and around the shower of each bathroom. For the first two years, we requested All County to do something about it, and after sending many different AC companies to look it over, no one wanted to touch it. They all said the duct work was really old and would be an expensive overhaul. The AC unit needed to be replaced and the owner was not willing to replace it. By our third year, they finally decided to upgrade the air condition unit after they realized that the original unit was not large enough to cool a house of that size. So they replaced it. But it's still did not make the bedrooms cooler. And there was no airflow into the bathrooms, because remember, they had no vents. We also had an issue with the laundry room. The water drainage pipe was draining out into the backyard, causing a big muddy pool of water on the lawn (dirt, because there was no grass when we moved in.) So their solution was to run a pipe from the washing machine up onto the roof and it ran across to where the kitchen was located and the pipe dumped dirty laundry water into the kitchen sink. So every time we would do laundry, the kitchen sink would back up and gurgle, because it was overflowing with washing machine gray water. You couldn't leave a single dish or pot in the sink because it would get full of dirty laundry water. The dishwasher had to be replaced upon moving in because it did not work at all. The stove stopped working after a year or two. It was old and it was replaced with the same newer cheap $300 appliance. The kitchen cabinets were as old as the house and had lots of rotting inside the cabinetry, and under the sink. The blinds throughout the house were very old and brittle and would crack and fall off if we moved the blinds open too quickly. All of the walls are made of plaster, so if you put any nail in the wall and pull it out, you would get a big chunk of plaster coming out with the nail. In short, this house is a money pit and the owner was unwilling to make any upgrades or remodel the home. And don't expect to get your deposit back! All County will keep every penny of your deposit. I've heard this exact same outcome from other previous renters. If there is any problem with plumbing or repairs to the house, they will send a handyman to patch it up and basically, Jimmy Rigg, whatever needs fixing just stretch out the life expectancy rather than replacing or upgrading. We were also threatened to be kicked out for not having the lawn mowed. It was slightly overgrown one time in four years, and we hadn't gotten to it yet, but we always kept the lawn tidy, and even our neighbors said it was the nicest they'd ever seen it from previous renters. When it came to paying rent, we always had problems. So many times when the rent was due it would fall on the weekend. We always tried to pay on a Friday which might have been a few days in advance. But the system that they used would not allow us to do so. So when we paid it on the weekend, it was never recognized as being paid on time, and didn't show up on All County's end until Monday. Making the payment late. So, we would get charged a late fee and this happened several times throughout the four years that we were tenants. We always had to call and get it adjusted. It made no sense because we had a five day grace period which should have covered the date or two from the weekend. We also had to sign a contract to pay an extra $15 dollars a month for a filter that did not fit the AC unit. Even for the several months that we did not use the air condition we were still being sent filters, and getting charged. We always had extra filters because we didn't use the AC for several months. I would pass on any place that is managed by this company. I would suggest that you look up the property and check out the owner or LLC of that property before you go through the process of applying. Check the reviews and if they are connected to All County save yourself the hassle and the headache and find a more reputable property management company to lease or rent from. read more

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My property manager, Miguel, was just a phone call away and attended to my calls or directed me to the right person to help. I am hoping my exit will be smooth as it was moving in. A lot of improvements were made during my stay which was a bit noisy and inconvenient at times, but carports, sidewalks and pool are very nice and all new for the next tenants and the new year approaching.. I loved the condo and I had such a wonderful time during my stay. The location is so close to shopping and pet friendly as well. I am sorry I have to leave and would have stayed longer but recently my hip made it hard to navigate the stairs, so sadly, I have to leave. I will miss the friendly neighbors I met during my stay. read more

Our A/C stopped working in the afternoon, with 108 degree temps. I submitted a maintenance request and called All County maintenance at 4:30 pm. I followed up with a call and the maintenance Rep was right on it! He contacted the repair company, Frosty's A/C right away. They came out that evening and by the next day around noon, the part had been installed and the A/C was working again! Thank you SO much for expediting my service request. You ARE the best!!! read more

Great maintenance and repair department always going above and beyond. They got my old outdated dishwasher that gave me problems out and got me a new updated diswasher! I'm a happy camper. read more

had a great experience with Lisa and the maintenance team at All County Desert Property Management. I was unable to get hot water and I submitted a maintenance request. The team was responsive and promptly addressed the problem. They contacted Robert Chavez from Coachella Valley property maintenance to come out and he arrived shortly after. He examined the water heater, diagnosed the problem, and replaced the water heater the same day. He was professional, efficient, and patiently explained what he was doing as he worked. I could not be more pleased with the speed and efficiency in which the maintenance problem was handled. The team provided an immediate solution and quickly resolved the problem. I am grateful for their support and excellent service . Once again, another great experience with the property management team and now Coachella Valley Property Maintenance. I highly recommend both companies based on their performance, professionalism, excellent customer service and reliability. read more

Super friendly and answered all my questions. I asked this company if I could job shadow since I'm interested in a real estate career and they were very accommodating. It's great that we have business here in the desert willing to give back to the community. read more

All County Desert Property Management - Property Management Near Me - Palm Desert, California

Very professional conversations and they were helpful with answering questions. The information was helpful and informative to our decision making. read more

BE AWARE - this management company will keep your deposit and not provide proper receipts for move out "repairs" when questioned. The owner wasn't any better, impossible to get a hold of and ignored any contact attempts. I lived in a property they managed for 2 years and kept almost 2,000 of my deposit. Love the unit but sadly I had to break the lease due to work relocation, I PAID all the crazy lease break fees and still had most of my security deposit withheld. I tried to work with the company after moving out but they too became unresponsive. I wish I had resources to take them to court. They take advantage of us regular people, that need to rent and likely need our deposits back. BELIEVE THE 1 STAR REVIEWS. Truly think the 5 star reviews are fake. Or maybe landlords that benefit from them keeping security deposits. CHECK THEIR BETTER BUSINESS PAGE TOO BEFORE RENTING. read more

Amazing Team Very helpful and makes it easy They respond to inquiries very promptly Nicu was very helpful and his team is the nicest. read more

Many years of great service from the All County team- They know their stuff and pay attention to detail :)

Liers... I'm very disappointed with my experience with All County Desert Property Management. Their response here does not reflect the reality of what happened. The real issue was not the condition of the property but rather their lack of communication and responsibility regarding the solar panel service. My tenant didn't know they were responsible for paying for the solar panels because All County Desert Property Management never informed them. This is especially frustrating because All County Desert was directly involved in setting up the account with the previous tenant and even connected us with the solar company to change the account name. In addition, All County Desert was often unreachable when my tenant tried to contact them, leaving my tenant frustrated and in the dark about several issues. At one point, they even sent a technician to the property at 10 pm without any notice--highly unprofessional and disruptive. If you're considering All County Desert Property Management, be aware of their lack of transparency and poor customer service. This experience has been incredibly frustrating, and I hope they address these issues seriously. read more

All County Desert Property Management - Property Management Near Me - Palm Desert, California

Lisa the owner is very hands-on with an amazing work ethic. She has been very helpful to my wife and I in yet again finding another dream home. She and her team genuinely care about their clients. I don't understand why people complain and bash this team and brand. It's a shame that there are people out there being keyboard warriors and trying to bash them vs taking a moment to look at themselves in the mirror and question- Am I being reasonable? Am I coming from a place of respect and grace? Keep up the amazing work Lisa and Team! I highly recommend All County Desert for all of your rental, real estate and property needs! read more

I absolutely love All County Desert property management. The staff is so very helpful and completely professional. I felt listened to cared about and helped. I would love to have All County Desert PropertyManagement for landlords and I'm looking very forward to having a long and prosperous relationship with them read more

In my experience with All County Desert Property Management my best advice is to report all small damages and big of any kind up front so there's no confusion as to who's responsible for it in the end. Make sure you clean up after yourselves when moving out of the property because this matters. I took great care of the property while I lived there and moved out and everyone I dealt with through the process was kind and helpful Mariela, Joana, Rona, Kathy, Jessica (my personal favorite) and Nicu also a favorite I gotta say. Nicu was understanding and helpful, able to step in and resolve my issue as to some smaller things that were never reported on their reports and I didn't send in the pictures and report it because I assumed they were small issues that they knew about. It came down to having to prove some issues were prior. In the end it all worked out because he was able to look at photos and talk to employees to determine I left the house in better condition than when I moved in and didn't damage anything. So the moral of the story is to report and photo everything no matter how small so when you move out and give them the place back clean and ready to rent, you can get your deposit back easily. You gotta appreciate what these companies do for us and return the favor by cleaning up before vacating the property. So many people do take advantage and leave the mess for them to deal with and that's not how it should be. It's important to clean up our messes to get our security deposit back you're gonna need that money. Leaving a mess will definitely cause you to lose it. Thank you Nicu for making things right! That says a lot about how you run your company. He did the right thing and I'm so grateful for his integrity. read more

Mariela has been super helpful and efficient. She gets things done and is super responsive. All county desert property has made my moving process as smooth as it can be! read more

Miguel answered and clarified all questions I had. The process has been smooth so far. I can't wait to move in, thank you for all the help!

Great people to work with, really fast and reliable. Definitely a great team to count on.

The team at All County are a pleasure to work with. They are very helpful and responsive and so happy to have them as a partner in managing my property as I live out of town. Miguel and Kathy and Nicu have been so wonderful to work with in getting my place rented out quickly and providing vendors to handle any repairs needed. Highly recommend!! read more

All County has been very helpful in getting my condo ready for rental/sale. Their contractors were very quick to get the place painted so we can get it rented or sold. I've been with them over a year now and have yet to have any unwanted "surprises". I look forward to having them continue to manage my property. read more

Fair warning to all future tenants of all county. Do not rent with them. They commit fraud. All county charged me monthly for AC filters that they never delivered. All attempts at contacting them to remedy ended up in being ignored. However, they will still gladly send you the bills to collect money. Manager Lisa Cocione completely ignores emails and issues when brought up. Save yourself the trouble and if your property is managed by all county desert, just refuse. It will save yourself the headache. read more

If I could give zero stars, I would. All County Desert Property Management is by far the most unprofessional and unreliable company I've dealt with. From the moment we walked in, it was clear they lacked professionalism--the front desk employee was wearing fuzzy slippers. We toured one of their properties and were shocked to find a stash of weed in a cupboard. To make matters worse, the lockbox on the door was completely insecure--you don't even need the code to access the key, which is a major safety concern. Maribel, the leasing consultant, was unprofessional and unresponsive. My boyfriend and I got back to her within minutes whenever she needed something, yet she took forever to respond to our questions and requests. Despite being fully qualified candidates, we were treated with complete disrespect. If you're looking for a property management company that is reliable, professional, and responsive, DO NOT WASTE YOUR TIME HERE. read more

I don't usually leave reviews but this time I felt like I had to do it. The All County staff was very friendly and had great communication throughout the process! Nicu was super helpful and provided all the information/answers I needed. Very happy with all their help! read more

We needed some gaps in the doorway patched up. The repair person arrived on time and even noticed some other repair work needed and took care of it. We are very happy with the result. read more

I very much appreciate the excellent service I have received from All Counties Proper Management. I could not have had better.

All County was so helpful and proactive in assisting to resolve my AC issue. They worked behind the scenes to ensure the work ran smoothly. read more

We have used All County Desert Property Management as renters for a little over a year. They have always been helpful and responsive, and we appreciate their professionalism in managing the property where we live! We also are glad for their prompt and good communication to us as renters! Eric P. read more

Nicu and the other staff members at All County Desert Property Management have been so helpful from day 1 of renting out our home. They are always available for any questions or concerns we have. Will definitely continue to use them and would highly recommend them. read more

Wonderful experience, always a pleasure. I've never had any issues. Staff is great with clear communication, works quickly to resolve matters. I highly recommend. read more

This is an amazing company. Highly professional and very easy to work with. Definitely give them 5 stars.

I have been a rental client of theirs for 7 years. They are very responsive when I have an issue & always send the right person for the job.

Please do your research and avoid yourself a headache. We are new tenants for a rental property and right off the bat when we moved to our apartment our AC was broken. After being notified that everything passed inspection and was ready for move in. I reached out and asked to speak to the manager and not once did she reach out. Then we had to use our personal time to get that fixed when all this could've been avoided. Now we are on week three and the water was shut off with no prior notice. The communication this office has is horrible and unprofessional, if you are willing to DIY maintenance and figure out on your own how to get a hold of some decent customer service this is a perfect place. read more

Scam artist don't rent from them !! staff is very rude and unprofessional Lisa Cocione ! Nayeli Quintero Rona Mangubat Includ Contact and file complaint with https://eocs.dre.ca.gov/ DONT RENT FROM THESE SCAMMERS!! read more

they are the worst property mgmt co in the desert. They were rude the owners of the place did not work with us blamed us for there mistakes. just awful service read more

I have Elite status with Yelp so when I give a 5 star review, it's because it is well deserved. That's most definitely the case with All County Desert Property Management. We currently lease a house from All County Desert and believe me when I say Lisa Cocione and her team go above and beyond, I hope you'll take my recommendation to heart. Our outstanding experience began long before we leased our house. It was the beginning of Covid and we wanted to escape LA and move to the Coachella Valley. Rental houses were at a premium, but we met Lisa and hit it off. When a property became available that fit our needs, we were her first call. Everything was handled professionally from the time we signed the lease to our move in. As tenants, we have had the same experience in dealing with all of the representatives at All County. When we have had a repair issue, some of them quite serious, they are on it immediately and provide superb follow up until the issue is resolved. Additionally, when it comes to advocating on behalf of the tenant to difficult homeowners, they go above and beyond to make sure all real estate rules are followed by both parties (tenant and homeowner). We will stay with All County because they make "doing the right thing" a top priority, they are responsive and, most importantly, they do their business with integrity. read more

Extremely unprofessional and super hard to work with. The level of professionalism is very disappointing and I would not recommended choosing this management company to help with your living needs. Their responsiveness also took forever which makes no sense if I'm interested in a property!! read more

Robert was great He is very professional. He is always on time and he is very great at what he does. He has a lot of knowledge and his very fast worker. read more

We have been enjoying One of All County's properties for almost a year now and have enjoyed their leadership immensely. Would totally recommend them to anybody who is looking to rent a beautiful home in The Coachella Valley Desert. read more

Management? What management? This place is a joke. Do not do business with them. I've had nothing but bad experiences with All County. This is apparently "normal," as even one of the maintenance guys told me dealing with them is, in his words: "a fucking nightmare." The first time we walked into our apartment it reeked, was a complete mess, and required multiple repairs we have been slowly finding. Try calling. No one answers. No one. If you manage to reach Yvette the new customer side agent, she will immediately try and take your number instead of doing anything. Reaching the Coochiones behind her is actually impossible. Lisa Coochiones is the owner. I've attempted multiple times to reach her. Leaving my number with many different agents over the months (this place has a revolving staff). Again, this does nothing. As no calls are ever returned. Today alone I left 5 different messages with my number on HER voicemail. Honestly. I only posted because seemingly this business is paying someone to boost their ratings. As there is no way in hell anyone would give this mismanaged JOKE 5 stars. Renters the experience is a hidden nightmare, beware! As for property owners this type of attitude and treatment is non-sustainable for any business. There are many companies that do this, with a much better track record in this area. read more