As someone who has only lived in the desert for a year, finding the right place can be daunting. However, this property management team has made my upcoming move and the entire process feel seamless regardless of a few bumps along the way. What truly sets them apart is their personal connection, patience, and dedication: * Lorena was incredibly kind and accommodating when visiting the property with me twice--first for the initial viewing and later so I could take measurements. Her excellent feedback and recommendations were invaluable. * Rona has been wonderful to work with on the logistics and speaking with me on the phone as often as needed to iron out the details. She answered every question and guided me through the entire process with genuine patience, empathy and support. Their extra time and energy made all the difference. I appreciate their excellent communication and customer service. I look forward to working with and renting from such a helpful team. If you want a management company that genuinely cares, this is it! read more

Many years of great service from the All County team- They know their stuff and pay attention to detail :)

BE AWARE - this management company will keep your deposit and not provide proper receipts for move out "repairs" when questioned. The owner wasn't any better, impossible to get a hold of and ignored any contact attempts. I lived in a property they managed for 2 years and kept almost 2,000 of my deposit. Love the unit but sadly I had to break the lease due to work relocation, I PAID all the crazy lease break fees and still had most of my security deposit withheld. I tried to work with the company after moving out but they too became unresponsive. I wish I had resources to take them to court. They take advantage of us regular people, that need to rent and likely need our deposits back. BELIEVE THE 1 STAR REVIEWS. Truly think the 5 star reviews are fake. Or maybe landlords that benefit from them keeping security deposits. CHECK THEIR BETTER BUSINESS PAGE TOO BEFORE RENTING. read more

Amazing Team Very helpful and makes it easy They respond to inquiries very promptly Nicu was very helpful and his team is the nicest. read more

Liers... I'm very disappointed with my experience with All County Desert Property Management. Their response here does not reflect the reality of what happened. The real issue was not the condition of the property but rather their lack of communication and responsibility regarding the solar panel service. My tenant didn't know they were responsible for paying for the solar panels because All County Desert Property Management never informed them. This is especially frustrating because All County Desert was directly involved in setting up the account with the previous tenant and even connected us with the solar company to change the account name. In addition, All County Desert was often unreachable when my tenant tried to contact them, leaving my tenant frustrated and in the dark about several issues. At one point, they even sent a technician to the property at 10 pm without any notice--highly unprofessional and disruptive. If you're considering All County Desert Property Management, be aware of their lack of transparency and poor customer service. This experience has been incredibly frustrating, and I hope they address these issues seriously. read more

All County Desert Property Management - Property Management Near Me - Palm Desert, California

Lisa the owner is very hands-on with an amazing work ethic. She has been very helpful to my wife and I in yet again finding another dream home. She and her team genuinely care about their clients. I don't understand why people complain and bash this team and brand. It's a shame that there are people out there being keyboard warriors and trying to bash them vs taking a moment to look at themselves in the mirror and question- Am I being reasonable? Am I coming from a place of respect and grace? Keep up the amazing work Lisa and Team! I highly recommend All County Desert for all of your rental, real estate and property needs! read more

In my experience with All County Desert Property Management my best advice is to report all small damages and big of any kind up front so there's no confusion as to who's responsible for it in the end. Make sure you clean up after yourselves when moving out of the property because this matters. I took great care of the property while I lived there and moved out and everyone I dealt with through the process was kind and helpful Mariela, Joana, Rona, Kathy, Jessica (my personal favorite) and Nicu also a favorite I gotta say. Nicu was understanding and helpful, able to step in and resolve my issue as to some smaller things that were never reported on their reports and I didn't send in the pictures and report it because I assumed they were small issues that they knew about. It came down to having to prove some issues were prior. In the end it all worked out because he was able to look at photos and talk to employees to determine I left the house in better condition than when I moved in and didn't damage anything. So the moral of the story is to report and photo everything no matter how small so when you move out and give them the place back clean and ready to rent, you can get your deposit back easily. You gotta appreciate what these companies do for us and return the favor by cleaning up before vacating the property. So many people do take advantage and leave the mess for them to deal with and that's not how it should be. It's important to clean up our messes to get our security deposit back you're gonna need that money. Leaving a mess will definitely cause you to lose it. Thank you Nicu for making things right! That says a lot about how you run your company. He did the right thing and I'm so grateful for his integrity. read more

I absolutely love All County Desert property management. The staff is so very helpful and completely professional. I felt listened to cared about and helped. I would love to have All County Desert PropertyManagement for landlords and I'm looking very forward to having a long and prosperous relationship with them read more

Mariela has been super helpful and efficient. She gets things done and is super responsive. All county desert property has made my moving process as smooth as it can be! read more

Miguel answered and clarified all questions I had. The process has been smooth so far. I can't wait to move in, thank you for all the help!

Great people to work with, really fast and reliable. Definitely a great team to count on.

The team at All County are a pleasure to work with. They are very helpful and responsive and so happy to have them as a partner in managing my property as I live out of town. Miguel and Kathy and Nicu have been so wonderful to work with in getting my place rented out quickly and providing vendors to handle any repairs needed. Highly recommend!! read more

All County has been very helpful in getting my condo ready for rental/sale. Their contractors were very quick to get the place painted so we can get it rented or sold. I've been with them over a year now and have yet to have any unwanted "surprises". I look forward to having them continue to manage my property. read more

Fair warning to all future tenants of all county. Do not rent with them. They commit fraud. All county charged me monthly for AC filters that they never delivered. All attempts at contacting them to remedy ended up in being ignored. However, they will still gladly send you the bills to collect money. Manager Lisa Cocione completely ignores emails and issues when brought up. Save yourself the trouble and if your property is managed by all county desert, just refuse. It will save yourself the headache. read more

If I could give zero stars, I would. All County Desert Property Management is by far the most unprofessional and unreliable company I've dealt with. From the moment we walked in, it was clear they lacked professionalism--the front desk employee was wearing fuzzy slippers. We toured one of their properties and were shocked to find a stash of weed in a cupboard. To make matters worse, the lockbox on the door was completely insecure--you don't even need the code to access the key, which is a major safety concern. Maribel, the leasing consultant, was unprofessional and unresponsive. My boyfriend and I got back to her within minutes whenever she needed something, yet she took forever to respond to our questions and requests. Despite being fully qualified candidates, we were treated with complete disrespect. If you're looking for a property management company that is reliable, professional, and responsive, DO NOT WASTE YOUR TIME HERE. read more

I don't usually leave reviews but this time I felt like I had to do it. The All County staff was very friendly and had great communication throughout the process! Nicu was super helpful and provided all the information/answers I needed. Very happy with all their help! read more

We needed some gaps in the doorway patched up. The repair person arrived on time and even noticed some other repair work needed and took care of it. We are very happy with the result. read more

I very much appreciate the excellent service I have received from All Counties Proper Management. I could not have had better.

All County was so helpful and proactive in assisting to resolve my AC issue. They worked behind the scenes to ensure the work ran smoothly. read more

Nicu and the other staff members at All County Desert Property Management have been so helpful from day 1 of renting out our home. They are always available for any questions or concerns we have. Will definitely continue to use them and would highly recommend them. read more

Wonderful experience, always a pleasure. I've never had any issues. Staff is great with clear communication, works quickly to resolve matters. I highly recommend. read more

This is an amazing company. Highly professional and very easy to work with. Definitely give them 5 stars.

We have used All County Desert Property Management as renters for a little over a year. They have always been helpful and responsive, and we appreciate their professionalism in managing the property where we live! We also are glad for their prompt and good communication to us as renters! Eric P. read more

Please do your research and avoid yourself a headache. We are new tenants for a rental property and right off the bat when we moved to our apartment our AC was broken. After being notified that everything passed inspection and was ready for move in. I reached out and asked to speak to the manager and not once did she reach out. Then we had to use our personal time to get that fixed when all this could've been avoided. Now we are on week three and the water was shut off with no prior notice. The communication this office has is horrible and unprofessional, if you are willing to DIY maintenance and figure out on your own how to get a hold of some decent customer service this is a perfect place. read more

Scam artist don't rent from them !! staff is very rude and unprofessional Lisa Cocione ! Nayeli Quintero Rona Mangubat Includ Contact and file complaint with https://eocs.dre.ca.gov/ DONT RENT FROM THESE SCAMMERS!! read more

they are the worst property mgmt co in the desert. They were rude the owners of the place did not work with us blamed us for there mistakes. just awful service read more

Extremely unprofessional and super hard to work with. The level of professionalism is very disappointing and I would not recommended choosing this management company to help with your living needs. Their responsiveness also took forever which makes no sense if I'm interested in a property!! read more

I have Elite status with Yelp so when I give a 5 star review, it's because it is well deserved. That's most definitely the case with All County Desert Property Management. We currently lease a house from All County Desert and believe me when I say Lisa Cocione and her team go above and beyond, I hope you'll take my recommendation to heart. Our outstanding experience began long before we leased our house. It was the beginning of Covid and we wanted to escape LA and move to the Coachella Valley. Rental houses were at a premium, but we met Lisa and hit it off. When a property became available that fit our needs, we were her first call. Everything was handled professionally from the time we signed the lease to our move in. As tenants, we have had the same experience in dealing with all of the representatives at All County. When we have had a repair issue, some of them quite serious, they are on it immediately and provide superb follow up until the issue is resolved. Additionally, when it comes to advocating on behalf of the tenant to difficult homeowners, they go above and beyond to make sure all real estate rules are followed by both parties (tenant and homeowner). We will stay with All County because they make "doing the right thing" a top priority, they are responsive and, most importantly, they do their business with integrity. read more

Robert was great He is very professional. He is always on time and he is very great at what he does. He has a lot of knowledge and his very fast worker. read more

Lack of professionalism across the board. It wasn't until the owner of the company spoke with me that I got any sense of customer care. Too late, as I had been so poorly mishandled the preceding 9 months that we exited our rental agreement early. It was that bad. They sent people to our property in the evening unannounced. They don't Return phone calls. Lack of communication is an understatement. I feel bad for anybody who hired them without doing their research. Our owner Daniel did a great job taking care of his end of the deal. I dreaded anytime I had to reach All County as they have a unique way of making you feel like an ignorant nuisance. Something wrong? "You should have brought this up sooner now it's your fault". Crews don't show up during the time window? "Not our fault, you should be available anytime the day of if it's really an issue." Whatever Daniel paid them was too much. Look elsewhere for your property management needs! read more

We have been enjoying One of All County's properties for almost a year now and have enjoyed their leadership immensely. Would totally recommend them to anybody who is looking to rent a beautiful home in The Coachella Valley Desert. read more

Management? What management? This place is a joke. Do not do business with them. I've had nothing but bad experiences with All County. This is apparently "normal," as even one of the maintenance guys told me dealing with them is, in his words: "a fucking nightmare." The first time we walked into our apartment it reeked, was a complete mess, and required multiple repairs we have been slowly finding. Try calling. No one answers. No one. If you manage to reach Yvette the new customer side agent, she will immediately try and take your number instead of doing anything. Reaching the Coochiones behind her is actually impossible. Lisa Coochiones is the owner. I've attempted multiple times to reach her. Leaving my number with many different agents over the months (this place has a revolving staff). Again, this does nothing. As no calls are ever returned. Today alone I left 5 different messages with my number on HER voicemail. Honestly. I only posted because seemingly this business is paying someone to boost their ratings. As there is no way in hell anyone would give this mismanaged JOKE 5 stars. Renters the experience is a hidden nightmare, beware! As for property owners this type of attitude and treatment is non-sustainable for any business. There are many companies that do this, with a much better track record in this area. read more

Really nice people that work here, but could've been allot better due to maintenance. I've been here roughly 6 weeks and I'm disappointed in the owner for not disclosing the furnace, water heater and leaking kitchen sink issues and disappointed in All Desert Properties for not providing due diligence in checking on these mechanical issues before my move in, and the lackadaisical responses from both parties trying to solve these issues. These issues were not resolved on the first fix and required multiple communications to get all parties on board. These mechanical issues have become my problem trying to figure out and not happy about it. The owner of All Desert Properties non-fact checked email I received added to the laughter. read more

In short, I was relieved when our home owner hired a property management company as the owner harassed us and other residents of our condo complex. By harassment I mean numerous drive bys a day for no reason, constantly showing up without notice, and even went as far as leaving dog poop on our door step numerous times (mind you we frequently cleaned dog poop) I thought having the management company would stop the daily drive bys and other bizarre behavior coming from the home owner, and that we would finally have quiet enjoyment of the home. Unfortunately, that was not the case. When it came time to move we decided to not wait until the last minute and begin slowly moving our things and prepping the house to be turned back over. 6 days after we began our move all county posted notices on our door that they would enter due to abandonment, based off an assumption made by the home owner driving by everyday which again is harassment. Oh not to mention the owners son who parked outside the house for two weeks throughout each day (they also allowed this man to be a verified vendor when there was a plumbing issue) completely in appropriate...I expected this type of behavior from the owner however the management company feeding into it and encouraging the behavior by posting notes at the door without so much as a phone call was not only ridiculous but incredibly unprofessional. Especially, with our rent being paid up until end of month! To top it all off, the owners son went by our neighbors the day before keys were to turned over and let them know they intended to change the locks before we turn over keys...when I reached out to Lisa, the owner of all county to inform her of what was stated and that if this were to happen I would need to report it to retrieve the rest of our belongings...seemed pretty reasonable to me. Lisa's response was that no one was changing the locks and there was no need to make further threats.....I was incredibly offended as the only ones making threats had been them with the abandonment notices and the owners son stating he intended to change the locks....again, I expect this behavior from the owner but not the management company, and at that the owner herself. As much as these companies should screen renters they should do the same for which clients they take on rather than aiding people in their harassment. I would not recommend leasing with them. read more

First, scroll down and read the feedback, if that is not an eye opener I don't know what is. My encounter with ACDPM was answering a Zillow ad. If you do respond to one as we did, expect nothing in a timely manner. We called and wrote online to the company -instead of responsive, apt and listening, we received the most unprofessional haphazard email conversations days later. First was Nayeli-who is clearly over her head with work, forgets what she said, and doesn't do what she said she would do. Already a F in my book, but we tried and tried for 7 days with this company. Then there was Rayleen who is begging someone to take her on with a lawsuit. Rayleen, it is illegal to lie to applicants and have been reported to fair housing for discriminatory behavior. If you're just trying to cya, do it with class, dignity and honesty. But I ask myself why try and school this bunch? I implore homeowners to run, not walk from this badly run business. It is begging for lawsuits if it is not knee deep in them already. read more

I highly recommend this company if you are looking for a place to rent. I especially want to thanks Jess she show me 3 houses and was really helpful she even went out of her way to come back to show me a condominium. i'm just waiting for a response for the application i summit. The times that i have called they have been really helpful. Thank you Jess!!! you are awesome i really appreciate your help. read more

There method of determining someones willingness and ability to pay is fundamentally flawed. I have lived at one place for the past 9 years. I have paid the rent faithfully on time ... EVERY MONTH. At times I paid my rent months in advance. I made my own repairs and bought the replacement items myself! They returned my application to me and issued an "Adverse Action Letter" to me! They clearly did not do their research well cuz if they had called my reference they would have been told just what I said above. They don't bother to look thru your application fully and make decisions based on half of the information and only on what they choose to look at. Find another management company to rent from. There discriminatory method is fundamentally flawed and discriminatory! read more

We had an emergency toilet over flowing and flooding are house. We are tenants and called our property management company and Evette answered and promptly got on the phone to her vendors. They came out very quickly and managed to catch the clogged toilet before it did major damage. There life savors at all county and glad this is the property manager my owner has chosen. Thank you so much All County your the best. read more

All County Desert Property Management - All clear - Property Management Near Me - Palm Desert, California

This organization is extremely unprofessional and rude. Their response when confronted with a concern, regarding a new rental, was you should know the law. There is no accountability, for the process at all. If given options for other properties I would encourage you to avoid ACPM. Read below the previous reviews, there's a reason why their review average is just above one star. read more

Never follow up, never answer there phones, once you get ahold of someone they'll ask if they'll call you back and they never do. Absolutely ridiculous, taking business elsewhere. read more