I'm so tired of the high pressure shops that try to sell you service and products you don't need,…read moreand their only goal is to extract the maximum amount of money from your wallet per visit. It was really refreshing doing business with a shop that conducts business with honesty and integrity. I bought some tires from Rick, and he wrote the quote himself. When I came in to have the tires installed, he wasn't poking around under my hood trying to find something else to sell me. He asked me if I wanted him to inspect my truck, and when I said it wasn't necessary, he just installed the tires and that was that. I was allowed to watch my tires being installed, and while I was there, several other customers came in and Rick attended to them personally. It's not a fancy shop; just a plain no frills low overhead shop that doesn't spend your money with sales men, fancy gimmicks and tricky tactics. It's really "my kind of shop" and I hope Rick never changes as I like his way. I intend to give him much more business in the future.

From the owner: Over 25 years experience. Lifetime on non-wear components on resoration & special builds. No…read morematter the age of your vechicle it's done right the first time. Submitted by: LocalInternetAds.com

This place is great on prices and if they don't have what you need they can 99% of the time get it…read morewithin hours or next day. Rick is knowledgeable and so is the rest of the crew. This is not the place for uppity people who can do anything for themselves because you will get dusty and or dirty there. No nonsense. Waits on phone, and in person is expected because they are busy constantly. Plus their hours are good too.

Best place to get parts, hands down!! This place is slammed 24/7/365 so, be prepared to enter…read moreringing phones and organized chaos!! In that you will find amazing people who will find you the parts you need for half the price!! Worth the trip! Much gratitude to the ppl who run this spot, you are appreciated!!!

My wife and I had Lab Approved RV conduct some warranty work for us on our RV while in the Red…read moreWing/Hastings area. They were very responsive, respectful and professional from start to finish. They are a wonderful company that take their job seriously and put customer service first and foremost! We highly recommend using them if you are ever in the Red Wing/Hastings, MN area.

My husband and I are from Eau Claire, WI and had Rayanna at Lab Approved RV do an inspection on a…read more2023 travel trailer we wanted to buy, so that if anything was found deficient in the manufacture of that trailer it could be corrected by the dealership before we took possession. We had this inspection done for our peace of mind. We learned that a lot of new rvs coming out of the pandemic had quality control issues, and since we were about to spend a lot of money we did not want to end up buying a lemon. We were so impressed with Rayanna! We checked out three rv inspectors prior to selecting Lab Approved RV and what stood out about Lab Approved was Rayanna's professionalism, her training and credentials, and the service we would receive for our money. She got back to us immediately after our first inquiry and kept in regular contact with us as we went along. She was good at answering our questions and thoroughly explained the process of an inspection and what to expect. The day after the inspection she provided us with a report that we accessed online, and then later printed out. Rayanna spent the day looking for safety issues, did an inspection of the roof and slides, as well as a very detailed evaluation of our trailer's electrical system, water system and propane--not to mention that she went over every inch of that trailer with a fine toothed comb--and I really mean that! Rayanna gave us an online 95-page detailed report which had about 100 photos and also included three videos. Rayanna did find three things and we were able to address those issues with the dealer before we took possession of the trailer. We feel what we payed to have this inspection done was well worth the investment and a great value for the money. It brought us peace of mind going forward. I highly recommend Lab Approved RV. Thank you so much, Rayanna!

If no star was an option, I would be choosing that option. I am sad to be writing this review…read morebecause we were highly recommended this dealership by someone who has sent them quite a bit of business. I was in the market for a new car as my truck was totaled in an accident in Sept. Mohammed was super friendly and showed us all the vehicles in our price range and to fit our needs. We fell in love with a Mercedes GLS 550 and decided to purchase. I noticed a few cosmetic defects, but he assured me the vehicle was meticulously maintained and of the highest quality. We also bought the warranty he highly recommended and promised it would cover everything except basic maintenance. He did note the sunroof shade didn't close and he would personally made sure it was taken care of. He said it would be weeks for the parts to come in. I took my vehicle home. Upon bringing it home I noticed more things wrong. I chased Mohammed via phone call for weeks before he finally agreed to have his mechanic look at my concerns. He had my vehicle for 2 weeks and it was untouched, no communication. FINALLY, he disclosed the issues were far too advance for his mechanic and we should bring it to Mercedes to diagnose. He agreed to work with the warranty to pay what they didn't cover to make this deal right. My vehicle was at the Mercedes dealer for almost a month due to lack of communication on Mohammed's end and finally we had to close the ticket, and my vehicle is still "broken". Mercedes also noted the front brakes are so worn down that any self-respecting dealer should have bare minimum disclosed it was in need of brakes. I have sent 3 follow up emails and MULTIPLE unreturned phone calls to have the agreed upon work fixed and I'm sure they will remain unreturned.

What a great little dealership. My 16 year old son started a detailing business this year so his…read morewheels are an important part of being able to conduct business. Unfortunately, he hit a deer and totaled his truck so we were back in shopping mode. I went to many dealers looking for the right vehicle. The frustrating part is very few dealers even call you back, so we kept looking. Then one evening, I found United Auto Group. I did a little research on a truck they had and decided to make the 3 hour drive to check it out. I met Ahmed when I arrived and he was able answer all my questions. I took the truck for a drive and was impressed with it. Ahmed went above and beyond to ensure we received the best value for our dollar so we decided to purchase the truck. Chris helped us with the paperwork and was very professional. It was so refreshing to go to a dealer where they ask you questions because they actually care about your needs. The deal was super smooth. That evening, we received a call from Ahmed after hours as he knew we had a three hour drive home. He called to make sure we made home safely and told us to call him anytime if we had any questions or concerns. He wanted to make sure we were completely satisfied with our purchase. He even wrote a nice note for my son on the paperwork envelope (which we saw when we got home). I can't say enough good things about this place. These guys are class acts and genuinely care about their customers. I would definitely buy from them again! I highly recommend doing business with them. Thanks for everything UAG. We will be back!