The son took over the company. It is not a good fit for him. I think he is in over his head. I asked him to straighten the side of the dish washer. The side of the dish washer was on a angle instead of a pararall line with the cabinet. He said he would come back if I paid him to come back and finish the work. No wonder he does not offer a return. His dad offered good service. He got a 1 star because there is nothing lower. read more

Mike the owner and his number two came by the house today Bc our rental's freezer went out... I'll keep it short and sweet. They told us what was wrong, fixed it, did it in 10 minutes, and then hooked up our used dryer we had just bought and didn't know how to do, and did it for nothing when I initially offered to pay them. Stand up guy, that Mike, and they run a stand up business. read more

Worst ever. Lies to customers every appliance smells like smoke. Most appliances are junk. Lost 1000 dollars here. Never again

I purchased a used convection/microwave oven from Mike for $175 + $60 installation fee. The lightbulb was burned out, the shelf was missing, and the glass plate on the bottom doesn't fit properly on the turning mechanism. Essentially its pretty close to worthless. I contacted Mike right after he'd installed it and asked him to bring the regular microwave I'd had previously, that he had removed, back and re-install it. I told him I was even willing to pay for the re-installation. He said he would bring it back, but not that day. When I called back the next day he said that by the time he got back to the shop it was no longer there, so I was out of luck. He said I bought it used, and had no recourse. I assured him that I'd do my best to warn others of his less than honest business practices, so consider yourself warned! read more

Dryer did not work properly the first month and cost me more than a new dryer to buy and repair. Shop does not fully support their appliances. It turned out to be much more work than a new appliance. I was expecting a reliable used appliance and I got a lemon. read more

Purchased a dryer that did not turn on when we got it home, sent it back for repair. Now the dryer finally worked but it took 2+ hours to dry, sounds as if metal is grinding against metal, and filled my house with a chemical smell. Took it back for more repairs, got a call that it was ready for pick up but to be there by 4. Arrived at 3:15 to find them closed. Picked up the dryer on another day to find NONE of the issues had been addressed. Not a single one. DON'T BUY ANYTHING FROM THESE SNAKES. read more

Purchased a deep freezer from this company it arrived and was warm when I contacted them they told me I must have broke it, how do you break a deep freeze. They said they would come to repair it and dodge my calls then said I was past the 30 day return. Beware of this company they lie and the delivery guys looked intoxicated and were not of good character read more

owner/ manager was grouchy/ impolite from very 1st encounter, which is interesting 4 a shop keeper. he later apologized. i paid cash 4 a dishwasher that he said ran FINE but the racks fall out of the tracks EVERY time it is opened or closed and it runs noisy as a jet plane. i never complained 2 him about this til our recent phone chat... maybe 3 months ago i traded him a LARGE side by side fridge 4 a smaller 1. we only traded as ours was huge 4 the area. he would not let me pick the fridges that were on the apparent "good side" of pricing but forced me 2 take or leave it with his cheapest option. keep in mind we traded a very nice fridge; working WELL. we trusted him & his 30 day warranty is just about useless. we called perhaps slightly over the month, hoping 2 just trade 4 something better as his option was not keeping the freezer cold. he said he'd call back & never did, maybe in 3 months. a professional tech told us that freon was earlier added 2 our current fridge & not worth keeping. i recently spoke 2 him & he said i was talking "crap." he refused 2 try 2 help. i promised i would write my online review & he said " go ahead." i'd suggest if looking 2 buy used nearby try nicole's or applianceville which are both on the same street, maybe 5 mins away; both further south. only good comment i have is that they keep a really NICE dog in their shop... the dog only gets a 5... read more