I had the best time at this Marriott. Looking at the photos I took of my room, I'm reminded just…read morehow much I loved my stay and will always remember it. My visit to Muncie was made all the better just by staying at this hotel. According to the internet, the official name of the hotel is the Courtyard by Marriott Muncie at Horizon Convention Center. Whatta mouthful! I'll just call it the Marriott. I never liked the term "conveniently located," because it raises the question: convenient to whom? It's such a nebulous, throwaway phrase. But literally, this Marriott is conveniently located in downtown Muncie, in the middle of the city and within steps of many restaurants and attractions. There's even a terrific restaurant attached to the hotel that's located downstairs (1925 Pubhouse). The hotel is next door to the Muncie Children's Museum, within sight of the Muncie Visitors Bureau, and across the street from a grassy area where many outdoor concerts happen during the summer. If you want to not use your car very much when you visit Muncie, but you want to do a lot and visit a lot of places, this is a good hotel at which to stay. One of the cool things about this Marriott is that it is a teaching hotel, and provides job training and employment for people with disabilities. I love that. The dude who checked me out of my room, and the homie who kindly sold me a cup of coffee and avocado toast, both had disabilities. My lovely interactions with them were an integral part of me loving my stay. As for my room: It had a comfy king-sized bed with lots of pillows, a TV that you can connect to Amazon Prime and other streamers to watch your favorite movies about hundreds of beavers, a mini fridge to store water bottles and chill a bottle of white wine, and a view that overlooks the city. It is a nice, clean, functional, comfortable, restful and special hotel.

It has been over eight years since my original review of Muncie, Indiana's Courtyard by Marriott at…read moreHorizon Convention Center Since that time, I've stayed in the hotel any time I return to Muncie and it has become a regular part of my travel routine within Indiana. The hotel is a Marriott franchisee owned by Arc of Indiana, a non-profit organization dedicated to supporting individuals with intellectual and developmental disabilities. The hotel is a "teaching" hospital and plays host to the Erskine-Green Training Institute - Indiana's first statewide hospitality training center for individuals with disabilities. The goal is to train folks with disabilities for a competitive wage jobs. The hotel itself is a for profit project that provides an immersive training ground for those interested in hospitality industry jobs.The hotel is contractually obligated to have at least 20% of its employees be persons with disabilities. While Scott Wise's Thr3e Wisemen Brewery was part of the hotel in the beginning, it has been replaced by a similarly themed 1925 Pubhouse that also serves as a training restaurant for Erskine-Green. Opened in December 2015, this Courtyard is a six-floor hotel that is attached to Thr3e Wisemen, the Muncie Children's Museum and the Horizon Convention Center. Originally targeted for the old Roberts Hotel, which was snatched up and turned into condos before the project was greenlighted, the hotel ended up being built on land donated by the city of Muncie. During training, Erskine-Green Training Institute students stay at the hotel, unless they are relatively local and commute, while in their 10-13 week training programs. This also means, of course, that this Courtyard is one of the most accessible hotels you can imagine. Truly. It offers a variety of accessibility options in the majority of its rooms including wheelchair accessibility, roll-in showers, and adaptive equipment for both visual and hearing impairments. Some of the rooms even have automated doors (though, ironically, mine wasn't working during my most recent stay). The hotel was recently renovated as it nears its 10th anniversary. It offers spacious rooms, contemporary/clean decor, a fair pricing point, an in-house bistro that offers breakfast and dinner, an around-the-clock Starbucks option (not full menu), a nice and wheelchair friendly pool, a fitness center, and even a check-in center that has been made accessible. You should know, as it's a tad confusing, that the parking in front of the hotel actually belongs to the new condos. Don't park there. They seem a tad moody. Instead, there's a parking garage behind the hotel where guests park for free (It's $1 an hour if you're just visiting). There's no doubt my affection for Erskine-Green somewhat skews my rating, and I'll acknowledge that while I seldom have any issues on this visit the automatic door didn't work (and it's quite heavy without the automatic feature) and a packed house due to a convention clearly had the staff a bit overwhelmed. Minor quibbles (though having stayed from Friday evening to Sunday, I was a bit bothered that no one bothered to address the automatic door). On the plus side, a previous tip I'd made to lower the bed had actually been implemented. Bravo. As this is centrally located in downtown, the hotel attracts a variety of traveling guests, businesses, and others. On one visit, I even met the duo from Air Supply in town for a concert (If you don't know Air Supply, move on - I'm old. Get over it). The meeting rooms were nicely equipped, there were charging stations all over the place and even more since the recent renovation added charging stations at tables. Profits from this hotel go to benefit the Erskine-Green Training Institute and other ARC projects. So, you have a terrific room at a fair price with great service and you're supporting a great organization working to put folks with disabilities in the workforce. It really doesn't get much better than that.

This was easy to find. Hotel staff was nice. Things stayed safe in my room. Room seemed clean…read more Stayed here for a dog show- so pets were welcomed. That was appreciated. Didnt like shower but didnt hate it. Cant really complain about anything. it was a just typical, well staffed Hampton Inn.

I travel every week for work. As a Diamond member I always try to stay at Hilton properties…read morewhenever possible. I am custom to having great service during my stays, but this location sets the bar pretty high. Brandee at the front desk has shown me a level of hospitality that is above all. She knows me by my name and always greets me with the biggest smile. This is hospitality. Thank you! Josh

I was in town for a sporting event and all of our standard hotels were completely full (i.e…read more Hampton Inn, Fairfield Inn, Holiday Inn Express). A parent booked rooms at the student center hotel and I had no idea this existed. It was spring break so the area was extremely bare. We were the only 3 rooms booked in the 24 room hotel so it was nice and quiet. Why the 3 stars? Based on the pictures, it looks like they've done a few updates. The inside of the room looked fine. We ended up in a handicapped accessible room and was told it was bigger. I'll be honest, aside from the bathroom, I can't imagine the room area being any smaller. The bed was so uncomfortable! The tv is super old school and the size you'd typically see in your great grandparents sitting room. There is no pool or fitness center so keep that in mind when looking for amenities. There's a vending machine, but since it was spring break, nothing else was open. Staff were very friendly and subsequently very timely sending a hotel receipt since we didn't do registration desk checkout. The rate is extremely reasonable so this would be a great option for a group that wanted to be all together. Would I come back? Yes, I would.

What an amazing find! I didn't know this hotel existed until I checked Yelp! All the other hotels…read morein the area were booked on the weekend we needed and I came upon this one with availability! The rooms are very nice and everything I expected based on other reviews and pictures. The hotel is located in the Student Union, which had a late night activity going on - the only reason for a 4-star and not a 5-star is because in the middle of the night we were woke up by a fire alarm and had a evacuate the building. This was not fun with 2 kids, and I wonder if it was a prank - if that was the case, not cool. But 3 of us stayed in the queen room and rented a roll-away bed for only an additional $10/night. The bed was comfortable and the bathroom was clean. Coffee was available in the room and the hotel quarters of the building were quiet. The hotel consists of a hall of around 20 rooms that is upstairs in the Student Union. A parking tag was given to me when I checked in and included with the room so that I could park in the lot connected to the Union.

Stayed for two nights for a short girls trip to see the art museums…read more We enjoyed our stay. The room was clean. Each employee we encountered was professional and pleasant. The breakfast was minimal but good for a free breakfast. Eggs, a breakfast meat (it was different each morning, waffle maker, various bagels, yogurt, milk, cereals, hard boiled eggs, oatmeal with a nice variety of toppings. We also swam in the pool area and it was clean, though very small. Unfortunately I didn't take any pics.

This is my second year staying at this location for state gymnastics. Ironically, the same guy was…read moreworking each time. Appears to be a manager, but is very quiet and seems very overwhelmed by large crowds. Pro - room rate was very reasonable through Expedia. Room is spacious. Breakfast is also a plus although they did run out of waffle mix. The pool and fitness center were both sufficient for our use. The proximity to Ball State, restaurants and Wal-Mart were a plus. Cons - very outdated property.

As musicians, we spend a lot of time on the road. And, like most "working" musicians (Those just…read moretrying to make it day to day, no agent, no contracts, nothing like that), we're only interested in a clean, comfortable place to stay. This Days Inn fit that bill for us. The room was clean, the WiFi was decent, and the price was right. Was it fancy? Certainly not. But it was a clean, convenient, and comfortable place for a good night's sleep. What else do we need?

They lie, they steal your money make things up…read more We got a room with 2 dogs. In writing said 10.00 per week per dog. We stayed 2 nights. We ended up getting charged 100.00 extra for 2 dogs even though we have in writing the price. They de activated the key card to get into the door to the hotel 2 hours before check out. Charged 100.00 deposit for any cleaning. Refuses to give us our money back even thought the room was spotless when we left. Told us we left it messy. I took a video as I heard they did this to other people. No coffee pots in rooms as they said people kept breaking them so they took them out. Told us they had a pool. No pool. We cant get a hold of any manager as each time we have called, conveniently there is no manager on duty and no one one has any clue when they will be in. We are owed 160.00 and they won't return it. This place is a scam. They are scammers. We want our money back Run. Dont look back.. They are liars.

My hubby & I checked in after the pool & hot tub were closed so the next morning I requested a late…read morecheck out so I could swim & sit in the hot tub. They graciously agreed to allow us to check out at 1:00 pm. We went to the complimentary breakfast 20 mins before it closed & the waffle maker had already been shut down. Luckily, neither of us wanted a waffle. The fried eggs and biscuits with sausage gravy was enough to fill me up & it was delicious! The hotel was spotless, our room was spacious & clean and the staff was polite. When checking out, I reminded them to delete the $1.50 safe fee since I didn't use the in room safe. We'll stay here again when in the area.

We were in Muncie for a special event, and chose to spend the night rather than drive home very…read morelate after the event. The staff couldn't have been more friendly and professional. The room was clean and comfortable, the wifi was speedy and strong. Good water pressure in the shower and the bathroom was spotless when we checked in. A great place to stay in Muncie.

We made a trip to Muncie to see family and decided to make a night of it. With a suggestion for…read morewhere to stay we made reservations for this hotel. Entering the lobby it is a nice atmosphere to sit and visit or relax when going outside your room. The front desk was well kept and the staff was very friendly and helpful getting you checked in. Once we got to our room we had a small issue and disgusted with the staff member. He was very helpful and fixing the situation and getting us another room. The room itself is spacious there is a microwave a small refrigerator and shampoo conditioner and bars of soap. For the price of the room I was very pleased with what we were given. The breakfast had cereal waffles muffins biscuits yogurt fruit juice and a waffle maker all things to make for a nice breakfast.

Absolutely horrible, as soon as we got here it smelled like smoke and weed everywhere!! We got…read moresettled in our rooms and immediately noticed how bad they were. They were unclean, my sheets had urine stains on them! The lamp shade covered in stains, and a super big hole in the wall! I lifted up the toilet lid and couldn't believe what I saw, just see the pic for yourself! After taking a couple showers we noticed the carpet getting wet by the bed closest to the bathroom, it was seeping through the walls!!! The remodel was horribly done and this is definitely not a good place for anyone to stay, there was rust in the microwave which is extremely unsafe and needs to be taken care of, please be aware!!!

This hotel needs a remodel and new management…read more Our hotel room was musty and damn when we checked in -- and the girl told us she had no more rooms. The room itself was dated, and the bathroom was terrible. The shower drape was so short that it ended up making the bathroom floor wet and slippery when you got out of the shower. The parking lot was also dangerously dark at night -- I didn't feel 100% safe in it. The 'breakfast bar' really lacked a lot to offer -- and it tasted nursing-home-bland. The checkout clerk didn't even ask how our stay was -- which is usually a big red flag that they don't care. Won't be staying here again -- and don't recommend it for anyone else.

TERRIBLE customer service. We have had a reservation here with our volleyball team for 6 months…read morebecause it is pet friendly. Get there with our pet and they thru us to the curb in the middle of the night when we arrive after driving 6 hours. The manager Yolanda was called from Cameron and she was very rude. Absolutely ridiculous. They lied they are not pet friendly.

I stayed at the Comfort Inn in Muncie, Indiana for a week. So I feel like I had a good feel of the…read moreproperty. Although most aspects were average on my stay the counter service was great. The sign out front was destroyed by a crash months ago and never fixed. The double was clean, no issues and the air blew cold. The room was dated without technology plug ins. There was excessive wear on the desk chair. The breakfast was mediocre and staff were not attentive. As a matter of fact the only staff sat at a table with a binder and apparently was working. I did not return the rest of my stay. The value was exceptional and room clean. However, I would not book here again.

Stayed two nights at this hotel. My purse had fallen behind the bed and I discovered it missing…read moreonce we were home. After talking with the front desk the purse eventually was found and I drove two hours one way to retrieve the purse. All of my money was missing from my purse and I was told by the front desk "I checked it on camera, I didn't take your money." I would not feel safe staying at this hotel again.

Good place and just as clean as any other hotel,but alot cheaper, I have stayed here several times,read more

Friendly service Farley clean rooms was cheaply priced and…read moreit was an awesome stay there again