This was a great experience. Alaura was very nice and very accommodating…read more The rooms were very nice and clean. Food was delicious. Good Job everybody

I've stayed at many hotels in my life because of work, and I can honestly say this was the best…read moreexperience I've ever received. From the very moment I walked in the lobby I was treated by the best hostess ALAURA. She helped me with any questions I had and went above and beyond customer service. It was because of her that made the experience 1000% great!

Holiday Inn Owensboro was one of the nicest hotel stays I've had in a long time. Even though I…read moredidn't take advantage of many of the amenities, I really appreciated how quiet and relaxing the property was. The staff was incredibly friendly and welcoming, and the views from the hotel were beautiful. I also loved being within walking distance of so many attractions, restaurants, and riverfront activities. Most importantly, I felt safe and comfortable throughout my stay. I would gladly stay here again.

I have stayed at this hotel several times, and it is a very nice place to stay. Beautiful views…read morefrom the riverfront rooms, the dining area, and a river walk to enjoy. Employees are extremely friendly and helpful. The hotel is very clean. There is a nice breakfast buffet in the restaurant, and it is reasonably priced. In the evening the restaurant is Burger Theory, very convenient you prefer to eat in the hotel. Unless the weather is bad I like to go out for dinner as Owensboro has a couple of excellent BBQ restaurants. This is a great location. Besides being on the river, it is next to the convention center. Many restaurants nearby, and this area is very walkable.

Great location and beautiful grounds. VERY clean room! All staff members that we encountered were…read moresuper friendly. Breakfast was ok but those were definitely some of the worst eggs I've ever tried. Overall I recommend this hotel. I would definitely stay here again but I suggest you pass on those eggs.

Exceptionally Well Run and Modern Marriot Property…read more The TownePlace Suites in Owensboro is one of my top choices of places to stay when I'm in the Owensboro area. I have found over the years that the hotels close to the river are always way overpriced at certain times of the year so if you are willing to stay a little off the beaten path then give this hotel a shot. The hotel is located right off the highway and no more than ten to fifteen minutes from most of the major attractions in Owensboro. This hotel has all the amenities you need for a one or multiple-night stay. The staff are professional and this hotel is very well run by management and staff. My room was clean, and spacious and had everything I needed for two nights. The hotel has an excellent fitness center, indoor lounge areas, outdoor lounge areas and a very busy pool, Breakfast includes a variety of hot and cold choices, pastries, bread and cereals, fresh fruit and above-average coffee. The rooms have full fridges and useable kitchenettes, and depending on the size of the room you may have a bigger kitchen area. The room has many electrical outlets and USB charging stations for all of your devices. If you have USB-C then bring your charging blocks. The AC and heating units in your room work very well and are not that noisy. Wifi is easy to connect to and if you are a Bonvoy member you get the upgraded wifi at no additional charge, Lastly, this hotel has digital keys so you can skip the line up when you check in and they automatically send you your bill when you check out. Overall an affordable, well-run Marriot property and my number one place to stay when I'm in the area.

Pros: Large clean hotel and lobby…read moreGood location near restaurants Cons: Slow front desk Bad wifi Pro tip: Good place for meetings

As a Bonvoy member for years, I stay at this Courtyard in Owensboro, KY, when there. It's a good…read morelocation for me. I used the Bonvoy Mobile App to make my reservations and keep track of them. I made my last reservation in the app, as I have done for years. I selected my dates and type of room. It comes up with a rate that says taxes & fees included. I booked my reservation with my credit card. After my stay, I was charged extra for taxes and fees. The local office nor corporate would honor my rate. They denied being able to see my rate and left the burden on me to prove the unprovable. It was simple to see looking at future dates I could book the same rate with all taxes & fees included. I walked the hotel manager through the app site and she reluctantly saw what I was saying, but still blamed me for not looking at an email they sent me which changed what I had agreed to on line. It was the classic bait & switch and no one cared. Note that I had recommended that 9 other people attending the same event stay there and most paid about $150.-200. Less. Most were not Bonvoy members. It's interesting to see the trend of customer service. My last two trips I had ants in my room very late when I returned. Another time I had a door that would not close when I left unless I held the bolt in from the inside. The next time I asked for room cleaning only once over 4 nights and it was not cleaned. I always mentioned it but I never demanded a new room or anything. The last problem is they overcharged the holding fee. The last day, there were few cars in the lot. I asked if I could check out 30 minutes late due to a meeting and they refused, saying my membership level did not qualify for a late check out. I'm guessing this is poorly managed as a franchise, but I honestly will take my friends and try to stay elsewhere.

Hotel needs updating...unfriendly staff, tub has rust in it. Peeling paint around the windowread more

Hampton Inns are my top choice when traveling by road. This one seemed to be an older property, and…read moresome of the systems didn't work as expected (for example, choosing a room when checking in from my app). That said, as usual it was clean, comfortable, and convenient. And the above-average staff couldn't have been friendlier or more helpful.

If you're in Owensboro KY this is a GREAT place to stay, the owner and staff have a great eye for…read moredetails, the breakfast is delicious , the rooms are very clean, nice and comfortable. Great value for your money. We will be staying here again!

I made a reservation with them, and upon arriving was told that I did not have a reservation. I…read moreshowed them a copy of the email I had from "bookonline.com" and they informed me that I should call the reservation company and cancell the reservation. I did, and received a response that someone would get back to me within 24 hours. I waited in the lobby for over two hours, and ended up going somewhere else. The issue I have with the property, is that when the insurance company that I paid to assure I would get a refund for something exactly like this called the front desk, they said I was a "NO SHOW" which is absolutely false!!! No integrity whatsoever. Upon looking at the property, it was probably best I didn't stay there. Plenty of sketchy things going on in the parking lot, homeless people hanging around wanting handouts, and overall felt kind of sketchy. I would have given zero stars, or negative stars if this was an option.

We stayed here one night as we relocated across the country - we needed a place that was safe,…read moreclean, and would allow us to stay with our dog. This appeared to be safe during the short time we were there, and while run down - it was fairly clean. This was one of the more reasonably priced locations as far as the pet fee goes. It is fine for an overnight stop - but I dont know that I would pick this place for a longer stay. Fine isn't good enough for a vacation.

So I know Fairfield isn't top of the line, but they should still have some standards.the lobby and…read morerooms smell like smoke. I don't think I'm going to be able to sleep because I just killed a cockroach. The fan in bathroom is incredibly loud and comes on if you turn the light on. Everything is just worn and old. There were a total of 3 cockroaches. I've been traveling for work for almost 20 years, always staying at Marriott properties. This is by far the worst hotel I've experienced. It's the only time I've encountered cockroaches in my room.. I will switch hotels tomorrow for sure. Would do so now if it weren't 10 o'clock at night..

We booked rooms for a softball tournament, and when we showed up, the lady at the front desk said…read morethat she couldn't find our reservation. Then, when we gave her our reservation CONFIRMATION number (confirming 2 rooms) she said she sold our rooms to walk ins despite us having a credit card confirmation of late check-in guaranteeing our room until 7 AM the following day and us calling the hotel the morning of to confirm our reservation. When we got angry and demanded that she figure out something for us, she told us "that's not how it works" and called the police on us. Terrible experience- what's the point of a reservation if they are just going to sell your rooms to someone else? Terrible customer service as when we asked to speak to the manager the lady said she was on the phone with her and that she is the one who said call the police. When we asked for a customer service number she said there isn't one. We stayed at this hotel last year and booked again because we were happy but we will never book here again. Possibly never another Choice hotel. We will stick with Hilton because even if they overbook, they take care of their guests. I would not recommend this hotel to anyone. We ended up staying with teammates on air mattresses in an Airbnb instead of a nice cozy bed. I would never recommend this hotel or their terrible customer service. This hotel knew exactly what they were doing and did it anyway and we were left without a place to stay 2 hrs from home.

We came a long distance for a family celebration, booked 2 nights. The woman at the desk was…read morepleasant and said we had a 3rd floor room. I had asked when making the reservation for 1st or 2nd floor as my husband doesn't do stairs. She looked for something else but said the hotel was full as there were a lot of last minute bookings; I had booked about 3 weeks in advance. The room was clean. We had to report that a lightbulb was missing. Maintenance changed it the next day but it only worked for about 1/2 hr then died permanently. There was no working clock in the room (not everyone used their phones). Next morning: the floor by the elevator was very dirty and the inside of the elevator was even worse. The dining area was not well stocked with plastic utensils and had to ask for napkins at 7:45 am. Coffee was terrible (personal preference). The man at the front desk was not at all friendly either day. Poor representative of the hotel. By afternoon the elevator was mopped but the floor stepping off was even dirtier. The whole place just seemed dirty. We come to Owensboro 2/3 times a year. I would not recommend this place at all nor will we stay there ever again.

Stayed here while we were filming at the Kentucky sound studio, and it was pretty nice. The outside…read moreis a bit deceiving, but the rooms were nice ! I did find a roach the last night in the room unfortunately :(

Decided to stay here last night, and we had a really good experience. The front desk lady very…read morefriendly and helpful. We accidentally booked a single bed, and she happily changed it to two queens. Booking online was easy. Although the rooms are smaller than some of the other hotels/motels, they were clean and met our needs. Bathroom was small but clean. The ac worked great! Every morning, fresh Dunkin Donuts and Coffee are delivered for guests to enjoy for free! They also serve sausage gravy and biscuits, instant oatmeal, juice, and toast. There are multiple restaurants/fast food locations within walking distance of the hotel. If we were in area, would definitely use it again.