Do not go around lunch time they will not help you. But most of the employees are pleasant.read more

Came here at 11:30 with no appointment and am in my car at 11:42 after pulling 3 tubes. There were…read more4 of us in the waiting room. I was not sure what to expect after the reviews but the staff was very nice and friendly and they seemed very organized.

I recently went to the Quest Diagnostics in Canton for the 3rd time over the past few months. I…read morewould highly recommend this facility as I have received great care each time, I have been. My most recent visit, I made an appointment online and did not have any wait time and I was in and out in about 10 minutes. Michelle, was the healthcare technician that provided my test. Michelle provided great professional service, answered any of my questions/concerns about the test, and made me feel at ease with her professional care. I would recommend this facility for any type of lab tests as the staff seem friendly and engaged with there patients.

Phlebotomist was short tempered & rude, missed vein and tried to dig. I stopped her. I tried to…read moretell her to use the tubing for pediatrics, she did not listen. She used a huge needle that she said was the smallest one they had. This was not true, because she made me go to a different phlebotomist and, lo and behold, that phlebotomist had the right equipment and the tubing with a scalp/butterfly needle. If I can avoid the lab in the future, I will. It doesn't cost any extra to be kind to others and to listen. If one is having a difficult day, don't take it out on the patient.

I've used this location twice now and both times were great experiences!…read moreThe staff were so nice, professional and respectful! I have never waited more than an hour even when it was crowded. The check-in kiosks always glitch for some reason the card won't scan or mine said something about it not loading....ignore that! The people are great! Recently I saw Philip we laughed and he was so patient. I am chronically ill. I do have medical PTSD and so I know great care!

This was my first experience with this location and I have say that I had a flawless visit. From…read morecheck in to use of the kiosk to the lab technician, this business represented itself to be a well oiled machine. Well done!

My journey today started at the fastest labs in Marietta Georgia, where I saw this note saying to…read morego to the one in Kennesaw OK I go to the one in Kennesaw and guess what it's close to. How unprofessional do you have to be what bad management they wasted my time and money today I fully expect them to make this right

Straight forward lab test and results. The lab attendant was very patient and helpful.read more

First time there. Extremely nice and GREAT service. I was done in 15 minutes, maybe less. Great…read moreplace to get your testing done

I've been here for testing. Extremely clean office setting. The nurse is a very personable lady. I…read moredid not have to wait. I was in and out in 15 minutes with everything completed. I highly recommend.

[EDITED] What I…read moreliked: + Georgia franchise CEO responded via email the very day after my first public review and he called me to get more information. We had a productive conversation where we both learned from each other. I came away with a real sense that he was sincerely interested in addressing the areas of concern I had originally shared. He listened, was polite at every turn, and on one item I pointed out, he followed up within an hour with a sample showing he was already on his way to fixing the issue. I had to edit this review and rating based on the authenticity of his outreach to hear me out fully. + Signage in the branch was on brand, professional, and positively represented a facility of that type. + Convenient, close parking right by the front door. + Flexibility of panels to request with some popular combinations packaged for savings. + Easier to get an appointment the same day than my own doctor's office. What I hope they will be able to change: - They require payment upfront in person before any specimen is collected. It is uncommon in the health/medical field to collect payment in full before the service is performed. In this case, I fully expected the specimens to be collected before being asked to pay. That wasn't the experience. I hope they can reconsider this requirement as it set my visit onto a wrong course in terms of my expectations. Perhaps they could at least consider allowing past patients the option of paying following the specimen collection. I mean, if it's a trust issue, that might make a nice difference. Or, consider how some gas stations and hotels will run a card to place a temporary hold on an amount until the final invoice is settled. - Get their corporate IT group to tweak/tighten their web site for making appointments. I gave the CEO some specifics and understand these are changes that can only be made from the head office, not by a franchisee. - Employee training/coaching with additional tools that can give them confidence to initiate effective problem-solving with customers on site. In my case, what I thought was a fairly basic question upended the experience. With proper instruction, I do think that team members capable of doing so many technically complicated procedures should be able to handle a range of customer interactions with success.

If you have an appointment, does not matter. This location only has one person working the front…read moredesk and doing the blood draws.

This is the first and only time I have used Fastest Labs of Alpharetta. They provide…read morepre-employment screenings and DNA testing. They offer relatively convenient hours compared to some of their competitors: Monday thru Friday 9:00 am to 5:00 pm. They are located in a fairly modern office complex. The staff is courteous and accommodating. They provide explicit explanations regarding specifically what you need to do while there. If I ever have to complete pre-employment screening in the future, I would definitely consider returning to Fastest Labs of Alpharetta.

Efficient and helpful. Labs returned quickly. Definitely more cost effective than paying my UH…read morecopay.

Did a walk-in to this location because no appts were available. Signed in at 11 am and told there…read morewould be a 52 minute wait. Why does it take 52 minutes to take blood from 4 people? Anyway, at 11:55 I get pulled in and the phlebotomist told me "I'll get you in before my lunch but you should have known we close at noon for lunch" or some such nonsense, like taking one vial of blood from me would take that long, and like she was doing me a favor by not leaving for lunch 5 minutes early. Then she proceeded to bruise the crap out of me... I have never had a bruise this bad from a simple blood draw. Will never go here again, even if it is the most convenient.

Walk in around 8 and out the door at 8:30 with a line of 4 others. They are fast, efficient, and…read moredid their job just fine. Barely exchanged a word except to verify my identity. They could be a little more friendly, otherwise 5 stars

In a world where black women are too often undiagnosed & leave this world way too soon because of…read morebreast cancer; I am appalled at this facility for turning away a mother of 5 today (5/11/23) because of their prejudices. I don't know if it's because she's black, homosexual, or both. Great insurance, copay paid, & early for her appointment. The front desk staff should be fired & management needs to do better next time in hiring practices because according to your own statement you don't discriminate. Yeah, but your workers do. You don't deserve the 1 star. Get it together people. I serve a God who can & will provide better care elsewhere. Thanks Yelp for reminding me I didn't post this in May.

the Staff at the desk and the staff handling the whole step through completion were top notch;…read moresincere and efficient and saw that my MRI experience was comfortable and relaxed and I am very grateful to have that beautiful facility nearby.