The most condescending group of doctors and staff I think I have ever encountered. After…read moreresearching other patient interactions, I realized I wasn't the only one. It's also a private practice, so taking your complaint only gets you gaslit more.

I absolutely love my Dr's here 5 stars for them, The 1 star is for the office staff. Three…read moreseparate occasions I've had with one single employee Karen. Karen has discriminated against my daughter who was a patient and no longer wishes to be seen by the office because of her. Karen is downright disrespectful, thinks she knows it all and when corrected she gets confrontational. Admitted to the doctor she "dropped the ball" and was wrong yet can't admit to her own doings. This is the second time I had an encounter with her over authorization and her being incorrect. Only ever have an issue at the Bethlehem and Wind Gap offices. The staff are LAZY, trying to schedule a follow up or an appointment in general is like pulling teeth. If your staff doesn't know what they are doing perhaps you should hire people with experience and validated references instead of what someone puts on a pretty resume to look good.

I recently had sinus surgery done by Dr. Tomkin. I am extremely happy not only with the surgery but…read moreby the professional staff as well. I have had surgery in the past and this was by far alot less stressful and the recup time wasn't bad either. Hats off to you Dr. Tomkin. You're the best!!

From the owner: At The Head and Neck Center, P.C., we believe that each doctor and patient become a team for…read moretreating an individual's ear, nose and throat problems such as Sinusitis, Allergies, and Hearing Loss. Our otolaryngologists (doctors who specialize in ear, nose, and throat) spend most of their time listening to understand your concerns and responding with the best treatment options for you. With the help of our professional staff, they also follow up to make sure that problems are resolved and your health improves.

Doctor Yen is the most obnoxious and rude Dr I have ever dealt with. I have been having issues on…read moreand off with my sinus, that over the years can cause severe headaches and have been trying to narrow done possible causes. My initial visit which was 10 months prior we went over the process of diagnosing. He said well the only way to tell if there was an issue was a cat scan, however insurance would require some sort of treatment plan first to prove we needed to move forward for them to cover it. So granted because I have always suffered from headaches and have a busy schedule, compounded by concerns on coverage I did wait. However that is my problem, and if I could endure the pain that is on me, it doesn't take away the fact that I am experiencing issues. I finally moved forward with getting the scan done and made a follow-up. As soon as he walks in the door he immediately in an aggressive manner starts going over my results telling me that the radiologist misdiagnosed me and that he sees nothing in the nasal cavity however he does see something in the back but there is no way to be certain what that is and it could just be I had mucus at the time of the scan, and it could be or may not be what causes my headaches, and he would not operate on an unknown certainty (granted I never mentioned anything about going in that direction, never even had a chance to voice what I may or may not want.), He then proceeds to dress me down in such a condescending manner saying besides the fact that I waited this long it must not be that serious cause I waited so long. He is talking a 100 miles an hour at me, dressing me down, basically making me feel like I did something wrong, like I am wasting his time. He made me feel like I had no right to ask questions. I could barely get in anything to say because he was so busy telling me about how I waited so it can't be that bad. And rambling on about the operation and why he wouldn't operate because he has no further info to go on and I would have to take another scan, but in 3 months and I asked him why so long. (That got him upset, and his response was well you waited 10 month whats three more month, so basically no real logic other then spite.) I explained to him that I would not be taking the Flonase because honestly it was doing nothing for me and just making my symptoms worse. I also explained to him I personally don't think that was just mucus because the scan was taken 3 weeks ago and I could still feel pressure. I also explained that I had such a severe headache yesterday I almost pasted out. (He is like well I don't deal with headaches, maybe go see a neurologist, fair enough, don't have to be ass about it.) Boy he showed he did not like the fact that I was looking for additional feedback. Starts rambling on again his refusal to operate how he would get paid regardless and that it would be irresponsible. Mean while I am just sitting there thinking to myself what bug crawled up his butt today to warrant this type of treatment towards a patient. I feel like it was a setup from the second he walked in that this was the direction he was going in to get rid me as a patient. He finally flips out when he starts to address an urgent care visit from 3 months ago which I am like what does this have anything to do with my ongoing issue man turns around all huffing tells me he is done. I am like wait what. Like what the hell, it was like he was having a mood swing. Every patient has a right to care, and ask questions and look for feedback in a respectful manner. You have no idea what a patient may be going through that pushes them to delay treatment. And every patient is entitled to look for answers to what could be a potential cause for issues. Just because a patient is capable of enduring pain for long periods of time does not mean they are not entitled to answers or resolution. As we age our bodies change, what I could manage in the past is not the same today. This Doctor needs to work on his mighter then thou attitude.

Great nurses, drs, nurse practitioners, etc. Convenient care by caring professionals.read more

I wouldn't bring a stuffed animal there to be looked at. Brought my daughter in to have her ears…read morechecked she was having a good amount of pain PA rushed in,looked in her ears and said she just had fluid in them. Gave her a few days brought her to the pediatrician and she has a severe infection. Prior to this I had brought my other daughter for the same issue and that same night her ear drum ended up bursting. Clearly they dont a thing about ears.

Dr. Munves moved his office up to one of the medical buildings at the LVH Muhlenberg campus…read more Parking is now easier and the office is much spiffier. Woohoo!

A great "old school" Physician. He neither under nor overreacts and takes a common sense approach…read moreto medical care. He actually takes time to listen to his paitents and has a great deal of medical experience and knowledge. Does not order test after test, just what is needed and shares the results with me in an manner a layman can understand. I have been a paitent for over 10 years and I am extremely satisfied with his work on my behalf.