DO NOT COME HERE!! They are very sweet when they took my dad's $500 for the second broken hearing…read moreaid that registered under someone else's name. My 77 years old father purchased a pair of hearing aids from Hear Clear Hearing Center and it broken leSS than THREE MONTH. Then he stopped wearing them, which he then missed place one of the hearing aids. We called to came into the office to purchased a 2ND pair for $500. This second pair broke in a month and registered under someone else name. He then found his first pair that he misplace. We called to come in with TWO BROKEN PAIRS. Alex, the audiologist said to our surprise that "you will only get one pair back." I said we paid for them, the 2ND pair for $500. He said the insurance paid for it. You only get one pair back! Now they have our TWO PAIRS hearing aids and $500 for more than 5 WEEKS and still no show. We called they didn't pick up the phone. They said they called us at my number, but never did. We drove to the office waiting for them outside and we met another customer, his dad has a similar problem. They didn't let us in the office yesterday. I called today and Sandra picked up the phone, screaming in the phone. Go to Costco to save your headache.

Wow, what a terrific place. Dr. Alex Fontes and his wife Sandra go beyond the standard practices…read more They work with you to get you the help you need. The office is clean and bright with lots if off street parking. Both are extremely profesional and friendly. From the minute you sit down in the waiting area you can tell that they value you as a patient. My husband needed hearing aids and we were referred to this office after a disastrous visit with another local audiologist in Bethlehem. Sandra made sure we had an appointment convenient to us, called to confirm and gave us detailed directions. Our first impression of Dr. Fontes was "what a great guy". He listened to my husband, understood what his concerns were (hearing loss and tinnitus), had state of the art equipment and recommended hearing aids that would help my husband with his tinnitus. He spent almost 2 hours with us. We came in with some information but Dr. Fontes explained the difference in the brands of hearing aids, what would work best for my husband's lifestyle and the cost difference. We are on Medicare and this is an out of pocket expense for us. He was very through. We never felt pressured to buy a certain manufacturer. We received our hearing aids promptly and have been back twice for adjustments. They are working out great. Dr. Fontes also told us that if we couldn't make it to the office he would come to the house. Yes he makes house calls. I wish my regular doctor was this accommodating. All I can say is if you need hearing aids and want someone you trust, this is the place. He is terrific. You won't be disappointed.

I cannot say enough good things about this group! Dr. Uribe is fantastic, and the audiology…read moredepartment is superb! Over the past two years, whenever I'd had an issue with my hearing aids, they are accommodating, helpful with walk-ins, and were able to provide me with a loaner hearing aid when mine needed to be sent back to Oticon. While I have not shopped on-line or gone to big box stores for hearing aids, I cannot imagine that the level of service could be this wonderful anywhere else!

I've been using hearing aids for almost 40 years now. There are a lot of charlatans out there now,…read moreand it's just getting worse. The elderly, in particular, are being used because we need this help, and know nothing about it. Scott is completely different!!! He knows his science/engineering/technology and has the bedside manner to back it up! Example, after years without proper aids, a new brand said they'd fix my problem. They sent me to a local outlet that simply didn't listen. I returned the units the day after I got them. Then, I found Scott. He did a through workup, and as I was leaving his office he said something behind me. I said I heard the noise, but I did not comprehend one word. He immediately said, go in the next room, took the units out of my ears and put a different brand in. It was like night and day. I could understand what he was saying. Folks, we don't have a loss of hearing. We have a loss of understanding because we can't understand what people are trying to say to us due to our hearing loss. It's not a volume issue - it's the distinction of vowels and consonants. Scott understands all of this; even more important, he's a straight shooter and has the qualifications & experience to get us back on our feet, avoiding dementia and a host of other aging/mental/brain degeneration issues. I've seen the negative reviews here. Ignore them. None of us are perfect. Most important, Scott and his Team will give you the best. Take it from 40 years of experience. God bless. See less

The office is very disorganized. Appointment times have never been respected, we had to wait over…read morean hour on one occasion. They blamed high walk-in traffic. The staff splits their time between current visitors and often left us waiting 10 minutes or more between times they came into the room.

I have taken my mother to may different audiology offices for her hearing loss issues and hearing…read moreaid needs. This office was the absolute best. The audiologist was kind, caring and respectful with my mother and myself. Ten out of ten I would highly recommend this office.

Extremely professional. Staff is very friendly & supportive…read more I experienced a non-related medical emergency, and both staff & med personnel immediately jumped into action & responded immediately. I will not go to any other ophthalmology clinic!

I have told everyone I know to stay very far away from here. Anabela was TERRIBLE!! She rushed…read moreeverything, was huffing and puffing when I had questions, i had an awful experience, I am appalled and will not be coming back. do NOT recommend.

Everything about this visit is just as good as every time I have an interaction with St. Luke's The…read moreemployees and services are terrific. In nine years of association with St. Luke's they have never let me down. They are professional and very knowledgeable and helpful. Thank you very much.

ST.Luke's offers the region's most respected neurologists who work together to provide specialized,…read morepatient-centered care from diagnosis to treatment. There neurologists collaborate with multidisciplinary teams to treat a full spectrum of neurological conditions, including epilepsy, multiple sclerosis, sleep disorders, migraines and concussion, memory disorders, Parkinson's disease, and other movement disorders. I have the pleasure see Amanda Glenn CRNP, she explains everything into details, spends time with you , and never leaves you without answering any question.

The visit and analysis was great- however the promised follow up never happened- I was supposed to…read morereceive a call back to get some hearing aid options that we had discussed- never received a call back

I brought my mom in for a hearing test & so glad we chose this office! Dr. Wayne was extremely…read morepatient & kind. She never pressured my mom's decision to get hearing aids. The office manager Paulette is extremely helpful & nice. I highly recommend Cadence Hearing.

Absolutely outstanding service and quality healthcare! I called in the morning with a sinus…read moreinfection and associated headache that I had let go for too long, and it was now stopping me in my tracks. The office found an opening for me that afternoon, and the staff and healthcare provider gave me excellent service and care. In a time when healthcare feels like you are being rushed in and rushed out, it was refreshing to have a healthcare provider that spent time with me, listened to my health concerns and treated me with care and compassion. As a result of the outstanding care and service, I was well on my way to recovery!!

Dr. Alex is exceptional! She doesn't miss a thing when you describe your health situation. She…read morefollows up from check-up to checkup, having forgotten nothing. It's hard to describe how confident I am in the care she provides. As for the rare "emergency" visit, the practice sees me efficiently, especially if I use the 8am slot reserved for emergent patients.