This business sold me a washer machine that has been repaired twice in less than five months I come to find out that they sold me something that was already broken and then they re-fixed it a little bit these people are not honest Im very disappointed will never buy anything from here again and I hope anyone that reads this review takes in consideration my experience read more

We have purchased a washer/dryer set from this place. Overall they worked and when it needed serving, the "husband" would be prompt and reliable. Unfortunately, we have learned that they are reliable ONLY when there is money in it for them. The owner "wife" made multiple promises to purchase back the set and to pick them up, but each time she LIED. She ends up being someone who does not have integrity and not to be trusted. Very disappointment read more

This place sux it clearly says on there website they paid top dollar for broken appliances what i have i s basically new just normal wear and everything works fine buy they wont buy it? All i got was "no buy" and when i asked why they couldnt even answer...ppl dont waste your time with this business they'll most likely sell you some broken stuff and then say you broke it. read more

Betos Appliances - Appliances & Repair Near Me - Hesperia, California

Called 3 days ago. Each time no one showed! The woman was ill--okay, no problem, after 3 days Beto shows up, tells me I had to pay cash but had no receipts. Took the part out and said it doesn't fit! He said he was coming back at 11 a.m., never called, never showed up. I called and talk to the women who told me that I refused the part and wanted a receipt--WHAT!! She further attempted to explain that BETO won't come back and get another person. Are you kidding me. The oven I purchased did not last over 1 year!! Cash and not receipted--I don't think so. Shady In addition to leaving and not coming back, the new repair place Johnny's Appliance Repair who just but in BRAND NEW PARTS!! Beto stole a piece and now I have to have an additional piece costing $40 to get the oven working again. read more

If you care about your appliances working in proper shape, don't come here! They are a scam, they don't do proper work and rip you off! I don't know how they are still in business. read more

My dryer died.. I didn't have time to go to the laundromat everyday... I had to do something... I thought I would have to buy a new one... I just wanted a basic dryer... Not one with a lot of electronics on it to break down... I noticed Beto's, and I stopped in their.. They had a clean, nice looking one for $150.00 cash... I got it and told them I needed it right away... They brought it to my house that same evening... It had a 90 day warranty on it... I worked great for about 7 months and then it was making a terrible noise... I had used it everyday, sometimes multiple times in a day.... We got online and seen how to take it apart and discovered it was the motor.. So we ordered one and fixed it ourselves! It's a shame others had bad experiences and now Betos has closed. I really appreciated them bringing it to my house that same night! It was worth the $. read more

We bought a refrigerator from them almost 2 years ago and it has never broken down on me. Customer service was great, super friendly. Will definitely go back. read more

Went there looking for a fridge over the weekend. First off, it was clean and smelled nice, but looking around, their appliances were way over priced for being used. $1,100.00 for a used fridge? I think not. Needless to say we turned around and left, went a few miles down the road and bought a beautiful higher end fridge for a quarter of that. read more

ZERO STARS!!! Unprofessional and rude. Called about ten times before I finally had someone pick up and the lady who makes the appointments is extremely rude, as well as Beto. Waited weeks to get an appointment, appointment gets rescheduled and he shows up late. I called to complain and the lady started arguing saying my appointment was at 12 and not at 10, but we confirmed the appointment for 10. After this situation I am never contacting this business for any services ever again. read more

Went in their shop to discuss, made appointment for repair, they never showed up or called to cancel

Horrible customer service over phone. Website says: Top Dollar Paid For Broken Appliances Dryers | Washers | Refrigerators | Stoves Dishwashers I buy broken and unwanted appliances. Get some hard cash for your used & broken appliances. Get rid of useless stuff and free up valuable space in your house, garage, basement or yard. I offer a fair valuation and I pay top dollar. Free pick-up. Call anytime. Recycling your appliances is a win-win for you and the environment! I serve in High Desert, CA. We also offer: Cash For Dryers, Cash For Washers, Cash For Refrigerators, Cash For Stoves, Cash For Dishwashers I called them, and they wanted me to send a photo to the number I called, so I do. I get a text back, not a phone call, stating they only buy Kenmore Appliances. Disrespectful over the phone, and the lady just hung up on me! read more

My dryer died around noon today, at 1:30pm I went to Beto's for the first time, at 4:15pm I was all set to continue my laundry. That's the short version - I can't imagine needing to know more, but here is my story. I only wanted to replace my dryer as it was over 15 years old. I set a budget for myself in case a previously used one wasn't available. When I got there I was greeted very nicely. The store is small but stocked wall-to-wall with various appliances. One gentleman was helping me but he was soon distracted by another customer. Mary seamlessly jumped in to assist. I noticed they had a matched set of a washer and dryer that would be a considerable upgrade to what I currently owned. I asked about the price and it was fair, higher than my budget but fair. We started talking about delivery and haul away, etc. After thinking about spending more than my budget I started to waiver, Mary then reduced the price. Although it was still over my budget it was way too good to pass up. I paid her, verified the 90 day warranty on my receipt and she confirmed same day delivery between 4 - 4:30. To my surprise, the guys were at my house at precisely 4pm - in 10 minutes they had my old washer and dryer out, the new(er) washer and dryer installed and ready to use. I honestly don't think I could have had better service anywhere else. I highly recommend Beto's Appliances. read more

This place is not recommended! I purchased a washer and dryer and both have failed in four months. We had to call twice to get a technician out to look at the dryer. He finally came out and said the motor was frozen and said he would get the appropriate parts and contact us back. Well it's been two weeks and we haven't heard anything, no follow-up calls, no nothing! Do not doBusiness with this company! read more

Worst place ever! Bought a washer from them, it only worked for 3 wks and it just won't rinse the clothes, made 3 appts with them to have someone come look at it they canceled the first 2 and the 3rd time they never showed up. Called them to see what happened and they didn't answer... Don't buy from this place, waste of your time and money, ugh so upsetting. By the way been with a broke down washer for one wk read more

I spent all day going to little used appliance stores after my refrigerator died. I Was about to give up when I was directed here by a furniture store that didn't have a fridge. The first thing I noticed was the friendly smile I was met with. The sales lady was nice and helpful. Everything in this store was used, but you could hardly tell. The appliances were clean and while more than you would pay on craigslist, you have a 90-day parts and labor warranty. NICE! We picked up thefridge ourselves and were on our way. We got it home hooked it up and found out that the icemaker wasn't working. So we called and they were out here to fix it the very next day!!! Very nice repair man and he even took my old fridge! If you're looking for any appliances, but are strapped for cash and have to go used, make this place your first stop. read more

If I could give these guys a ZERO I would. Horrible customer service. I went into the store and personally scheduled an appt for dryer repair for 9am, and verified with the lady in the office I wanted the earliest appt possible. Nobody showed up by 9:30 I left a message on the office and the cell phone on the business cards, to verify the day and time. The lady who made my appt called me back and said the mechanic was in San Bernardino and would not be available until 4-5pm and I would have to wait until then, I told her she could have called me as a courtesy to inform me and she HUNG UP on me... BAD BAD BUSINESS ABSOLUTELY WILL NOT RECOMMEND read more

Will never recommend or buy from Beto's bought two refrigerator's in November had issues from day one terrible on getting the so called "mechanic " out when he comes he's always rude then he knew it needed a new part but didn't say till I kept calling for him to come back we'll the warranty is up this month after installation of the new part for the ice maker two days later the whole freezer breaks done and the rufse to even come look at it to give me a price on repairs. All I get is sorry no mechanic no warranty and hangs up on me. And I was even willing to pay for the new repairs read more

Parents bought us a washer from this place. We set it up and the water runs for 15 seconds and then shuts off, we have to play with the knob in order for it to turn back on and then it just shuts off in the middle of its cycle. We had an appointment today for repair because of the "90 day guarantee" for a guy to come between 3-4, he never called to cancel or bothered to show up. My boyfriend drove to the business to talk to someone because every time we would call we would get a voicemail. When he got there the business is closed at 4:45pm even though the hours on the store say they are open until 6. If I could give zero stars I would, I am completely disappointed with the customer service and quality of their product. read more

This place sells trash. Went in to buy a washer and dryer and Thursday, purchased a set and was told they work good. Set got delivered Saturday after having to call several times. Soon as they got installed I went to test them out and of course neither one worked. Some guy came out and "fixed" them. Dryer worked once after that all it did was run cold while filling my house up with gas. I purchased a 6 month warranty, pretty sure they are just going to keep replacing the trash with more trash until it runs out. read more

If I could I would give a ZERO! This company is ridiculous. I bought a dryer, washer, and refrigerator and they all required a technician to come fix them. My first fridge broke down, they sent me a technician. Then they just gave me another fridge. This next fridge broke down 3 times, they just kept sending me the technician till my warranty finally ran out. They sell trash, please dont buy ANYTHING from them. read more

Horrible all around from customer service to repair!! My situation is that I called them to come out to repair my refrigerator . The initial contact should have done it, I schedule a visit no show from tech. A few weeks later I called again dumd to schedule again. This time he shows up and in less than 5mns tells me what's wrong?? With my frig then quotes me! It's been Three visits and it's still not working and mind you they have been paid! Terrible place don't call these unprofessional people. read more

This place is a joke do not buy from these people. !!they will overcharge you for machine that doesn't work they say they will send a repairman out that doesn't fix it and you will end up with a piece of crap machine. on the receipt it says all sales final so you can't get your money back they tell you they will exchange it they will exchange it for another piece of crap. my son paid $250 for a washer last week that was delivered with no parts he had to go buy parts at Home Depot when he finally got it going it leaked he called they would send a repair person out it took a week a repairman came out didn't even fix it my son has been leaving messages they're not returning messages and he has a washer that doesn't work. he will take them to court if this doesn't get resolved if they don't have a machine to replace it with that actually works they need to give him his money back. DO NOT buy from these people they are rip-offs!!!! they will only take your money and sell you crap!!! I want to know why they're still in business why nobody has shut their ass down yet!!! read more

If i could describe my experience in one word with this ppl it would be Horrible . No real customer service , technician never shows or shows and doesn't know whats going on, never again read more

I wish I could give this place negative stars, but unfortunately that's not an option. They are extremely rude and have zero customer service. I am convinced this place is a front for something else. No reputable business owner would treat customers with such distaste as this one does. I highly recommend NOT doing business with these people; their word cannot be trusted. read more

i dont recommend this place at all! horrible horrible customer service over the phone and in person,the lady is extreamly rude! i called because i needed to get my laundry fixed,when i called to make an appointment with her she told me she would call me back she never did,i called her back she told me she had lost my number and address that she needed me to resend it all over again so i did,again she never called me back,when i finally got her attention she asked me to remind her the next day that her husband beto had to come to my house to fix my laundry? very unprofessional they couldnt fix the problem i had with my laundry and still charged me,when i called back to let them know my laundry had the same exact problem the lady tried telling me to stop leaving pennies and what not inside my cloths and to check how i was washing next time because that was the problem,with an attitude and all,when the guy only cleaned it out and found 2 pennies and said that was the whole problem and charged me $80 for that! which that did not fix my problem! it shouldnt matter to her how and what i do with my laundry! that is why i am paying them!!!! they are supposed to be a repairing service!!!!? i wouldnt even give them one star!! read more