We were on vacation in the area and our dog started developing symptoms of a UTI . We called…read moreseveral area vets with no help for folks that weren't patients . These folks were great , got us right in and took great care of our pup like we were long term patients. Wish we were local because we would become permanent patients. Thanks for being there !

THEY DO NOT DO A THOROUGH JOB!!!!!!!!!!!!!!!!!!!!!! They told us our dog had Lymphoma and had a few…read moremonths left to live. They did NOT do any testing and just went off of his swollen glands. SO GLAD WE GOT A SECOND OPINION at a DIFFERENT vet!!! Turns out our dog has spleen cancer and that was causing the swollen glands. The other vet did so much more at the first visit than Platte lake EVER did for our dog. DO NOT TAKE YOUR PETS HERE.

Best Veterinarians in the area, please for your pet's sake take them to the nicest place where…read morestaff treats you with kindness, and respect. When it comes time to send your best friend over the Rainbow bridge. I would want no one else performing this "last rights" day or night 24/7. Just call and if available I am sure you will be satisfied. Doctor assisted our family with 2 elderly dogs and two cats. One of the cats by choice was 19, but the other one was 18 and was dropped off at the farm house and lived in the barn all summer until the kids found her (Fuzzy) we called her, so she was older because she was an adult cat and already fixed. No one claimed her as we notified local vets and sheriff office of found pet. We also was down on savings one time and they let's us charge the bill for 30 days. Very very helpful, outstanding staff and Doctors, please visit you won't be sorry! KLH

While visiting the area I needed to take our Golden Retriever to get a cytopoint injection because…read moreshe was extremely itchy. I called Suttons Bay Animal Hospital and they scheduled the appointment for the following day. Dr. Kayla Piskorowski was the vet we saw and she was phenomenal. Caroline, our golden, isn't a fan of going to the vet but the way Dr. Piskorowski talked to her and examined her made her think she was just getting loved on and she didn't even realize she was seeing the vet. It was probably one of the vet experiences we've ever had and I would not hesitate to revisit that office again if we were ever in the area.

Their compassion and knowledge is top rate. Dr Klabunde has built a caring and supportive staff…read morethat exhibits her love for animals and their owners.

Amazing staff and service. Dr. Klabunde is the best - she is thorough and kind with answering all…read moreour questions. Wouldn't bring my cats anywhere else.

Quickly assessed and vet chose not to sedate which was very helpful for the torn nail removal…read morebecause we were in and out in one hour. Cleaned wrapped and given proper meds and care recommendations. His bandage was changed later that day and removed the next. He is good as new only 48 hours later. Thank you Vet was great but entire staff I interacted were professional.

Staff was professional but, they shouldn't be able to gouge desperate pet owners. We are summer…read moreresidents (6 mo). On a weekend our dog became ill. The decision to drive 8 hours or drive 1.5 hours to TC seemed a no brainer. They really did not give a complete diagnosis. Their 1st suggestion was surgery. I am a healthcare professional. So, I know surgery is NEVER THE 1ST OPTION. $800+ later he got better but not totally. 10 days later he got worse again. Husband drove the 8 hours, saw our vet​. Our vet, who has 30 years experience, says, "Surgery is not the preferred or usual treatment for this autoimmune disease caused issue. They charged $98 for same assessment and meds. It is ridiculous that an emergency vet is able to charge 8X's the usual and customary fee. What a way to gouge people. Sad!!!!

We were referred into Oakwood by a tech at a competing veterinary hospital. Specifically, we were…read moretold to ask for Dr Dana (although we have been see by all the doctors now). This is an easy review with the highest of praise - they have: 1. fantastic, caring vets; 2. friendly, knowledgable techs; 3. efficient, kind front desk staff. We worked with 3 other vets before Oakwood. Best move for our guys (Harry & Moody), best move for the wife and me. Love this group and HIGHLY recommend you check them out...your pet(s) deserve it!

This place is honestly quite theatrical. I had been bringing my dog here since he was a puppy for…read morehis vaccines and nail trims. On one visit, I picked him up to find his paw bleeding because his nail had been cut past the quick. The only response I received was essentially a "sorry" when they handed him back. Ever since that experience, nail trims have caused him significant anxiety. Because of that, I made it VERY clear in advance of today's appointment that he would need to be sedated for his nail trim. Despite being told this beforehand, they still attempted the nail trim without sedation, causing him even more stress and anxiety. I then received a call saying they would need to try sedation because they didn't want to risk getting him more worked up or their staff getting injured -- which is interesting, considering that is exactly what I told them needed to happen in the first place. I completely understand protecting your staff. What I don't understand is why that same level of caution wasn't extended to my dog, especially when his history and needs were communicated ahead of time. If you don't have the confidence, training, or ability to safely perform a service on an anxious dog, say that before attempting it. Don't put the animal through unnecessary stress and then decide afterward to follow the instructions the owner already gave you. After years of bringing my dog here I am starting to see that this veterinary office DOES NOT take both the safety of its staff and the safety and well-being of its animals seriously.

Such kind people! We had to say goodbye to our beloved 16 year old dog and they were so…read morecompassionate. They arent our regular vet - we were at our summer cottage but when we called in the morning they said they always make time for these difficult situations. We are so grateful.

We recently moved to the area and sad to say the first vet need was to support our dying elder dog…read more No one closer in proximity to our home would help. This office helped us during the most difficult time of saying goodbye; and they did it the same day we called. They brought us thru a side entrance and into a comfortable, private room. The compassion and care for us can never be repaid. Forever grateful and we will be bringing our other 3 animals for care.

I just moved to the area and it was important for me to find a vet that could take care of my cats…read more They are an amazing so far!

BE AWARE: IF YOU DO NOT GIVE A 5 STAR REVIEW YOU WILL BE KICKED OUT OF THIS CLINIC. I wrote a…read morereview on another site stating that this vet was excellent, however I gave one star because of the cost were higher then other Vets. WE HAVE ALWAYS RECEIVED EXCELLANT CARE, Because I gave them 1 star for their high costs we were kicked out of the program. We paid pet wellness care for both dogs and now we will not get reimbursed for that or we will not be able to get their medicine prescriptions either. UNLESS I CHANGED MY REVIEW. I refused to change my review and the Office manager Bonnie refused to let me talk to Doctor Betts. It is so wrong you can't give your opinion and your pets suffer for it. I ASK YOU what kind of a vet is Dr Betts to allow this practice. I asked if Bonnie was willing to lower their costs and she said no. So I stuck by my review, a review that they invited me to take.

Everyone at Bay West Animal Clinic is amazing. They always take their time with us and our pets…read more They go the extra mile to make sure everything is okay. We so appreciate all they do for us.

My senior cat has seen Dr Fain many times and Dr Fayhe for the first time today. I can't get over…read morehow compassionate and kind and caring they both are. Every time I leave I feel so grateful to have a safe and loving place to bring Tina. Thank you for providing that for TC pets and their families.

I took my Cockatiel and African Grey Timnah to Dr Peck yesterday and was impressed by his honesty…read moreand straight forward talking. I have been going to Dr Jossens til she died and adored her too. Not many avian vets but Dr Peck is great.

The vet is very rude condescending and unprofessional. All they care about is money and not…read moreanimals. If I could give no stars I would.