This is my fourth rental with Leonard and American Dream, and once again, it's been a great…read moreexperience. The space is super clean, brand new, and just a short walk from everything I need--which makes small-town living even better. Leonard has always been an awesome landlord--responsive, professional, and genuinely cares about the properties and the people in them. It's not easy to find someone you can consistently trust when it comes to renting, but with Leonard, I always know I'm in good hands. Highly recommend!

This is the best and most personal property management group I have ever had the pleasure of…read moreworking with. Leonard is friendly, professional and responsive. Erica is always nice to talk to and always helpful to me. I am saddened to be moving on, however I know I will surely call on their services again.

When we first moved here we tried a two other Property Management places first. They were the…read morebigger names around town. The first place it seemed like the owner was the only person working for the company, including doing any and all handyman/repair work. The second place was much different and we thought we liked them a lot. Turns out we didn't, but that's a whole other review. Our experience with this office was quick, efficient and very relieving. My husband called up after looking at a couple of listings he was interested in, spoke with Theresa and told her what we were looking for, and she also offered up a few things we passed over. We're really happy she did, because we are now in a town home that has everything we needed and wanted at a very affordable rate. We initially wanted a single family home, because we really wanted a garage, and she encouraged us to look anyways. SFH were more expensive with less room inside and no neighbors with connecting walls. She understood our needs and found us a town home that had a garage and was at the end of the building, so we only have one neighbor with connecting walls. The neighbor is just one guy, who is almost never home and when he is is super quiet. We've met him a few times in the less than a month that we've been here. He's also really nice. I know you can't always pick your neighbors, but Theresa really understood that we are a quiet couple who like our home to be equally as quite, jets excluded, and said she knew this would be a good fit because we match very well with the neighbors. It means a lot that she would look out more for us and our wants and needs that she did her bottom line. The tenants who stayed here before us kind of messed up the place, and she did an amazing job making sure everything was in clean and working order. Noticing the repair and work orders needed to get this place back in good condition, I know that the cost was just over what she actually made from renting to the young couple over the 6 month lease, but as a responsible property manager she did what she had to do. I can respect that completely. My husband and I are planning to buy a house by the end of our lease, and in the event that we have to move, we have already decided that she is going to be the property manager if we decide to rent versus selling.

This rental management company is the best. Wonderful staff, caring individuals who take care of…read moretheir owners and clients. Always helpful, reasonably priced rentals. I would highly recommend these folks for either rental management or rental property.

I love our agent, Liz Davis. She is patient, and knowledgeable. We are the kind of couple who want…read moreto look at like 50 houses, and she is great for us. We made and offer on a short sale and then took it back, and she was great through that,. We're still looking and she is fantastic.

Our experience here solidified my belief that real estate agents are no longer needed and we won't…read moreuse another one in the future. We paid the same fees as we would have with Redfin, but received an experience that was far worse. Our realtor listed our old home and purchased a new home with us. About midway through the process, I started referring to her as the "designated fee collector" in the transactions. To begin, she had no idea what the market was doing in our area. She told us to list the home for $20,000 below what our identical neighbors house had just sold for two weeks prior. We listed it for the amount we thought it could sell for and received a full price offer. She promised that a professional photographer would take pictures for the listing. When she posted it, it had cell phone pictures she had taken on a walkthrough with my wife before the house was cleaned or staged. I am not sure sure how many online buyers looked at those first photos but I was sure that was why it took longer to sell. When we complained, she hired a photographer to retake them, but our experience looking for a new home was the damage was done to the market in the first few days of the listing as people quickly de-selected the house from their search feeds. When we did receive an offer, it was one bumble after another. The agent clearly had zero negotiation training and after we made a counter offer, she sent us back an agreement saying they had accepted. When I looked at the agreement, they rejected our counter offer completely. Once we made it through the process, the deal fell apart a few weeks later because the purchaser had a lien from the federal government. I then found out that our agent had known this was a problem for several days but failed to mention it to us. We had set up early in the process to have a rent-back agreement with the new owners while our new home was being built. While in escrow, our agent called at three times and asked when we thought we would be out of the house because the purchasers wanted to know. I repeatedly asked why that was an issue since we had agreement allowing us to rent it back for up to a month? We later found out that our agent had told the new owners (according to them) that we would be out of the house the day our new home closed. The agent never went to any of the walkthroughs for our new home, gave us a referral to a mortgage company that was not competitive, and did not give any updates once the contracts were signed.

My experience with this agent has been extremely disappointing, and I would not personally choose…read moreto work with her. In my opinion, she presents herself as though she personally drives the entire process, even though she appears to operate with a large team of agents and support staff. That may work for some sellers, but from my perspective it makes the service feel more like a high-volume operation than a personally attentive real estate practice. I have also observed multiple listings that, in my opinion, appeared significantly overpriced and then sat on the market until substantial price reductions were made. In one instance, a property was taken off the market and then relisted at approximately $500,000 less. Even after that reduction, I still believed the property was overpriced based on my own review of the market. My biggest concern is the way she has handled buyer interest at prices below her asking price. When I expressed interest at what I believed was a more realistic price, her responses felt defensive, dismissive, and personally offended rather than professional. Instead of simply asking for the offer to be submitted and allowing the seller to evaluate it, she characterized the interest as "lowballing." When asked to support the listing price with comparable sales, she did not provide any meaningful comparable evidence. Most recently, after I reached out to see whether a potential offer could work, her immediate response was to ask who my Realtor was. When I told her, she replied, "How come she's not doing her job?" I found that response rude, arrogant, and unprofessional. In my opinion, a listing agent should not treat a buyer's pricing opinion as a personal insult, nor should she appear to shut down buyer interest before the seller has had a fair opportunity to consider it. To be clear, this review is based on my personal experience and opinions. I am not claiming to know what discussions occurred privately between the agent and her seller. However, as a prospective buyer, I was left with the impression that she was more focused on defending her list price and protecting her ego than encouraging a serious negotiation. Based on my experience, I would caution buyers and sellers to ask direct questions, request actual comparable sales data, and make sure all offers and buyer interest are being handled professionally and transparently.

I am not happy with their Services. Totally wasted our opportunity to sale our house with bad…read morestrategy. They don't care about your property look as long as they get commission and sales done.

Laurie Gonzalez at Windermere Real Estate in Sedro Woolley is an excellent agent , she followed me…read morethru the purchase of my home with so much help and patience , especially for someone like me who knew nothing about real estate- I would highly recommend her to anyone looking for some who will help you with the whole process start to finish !

Good luck getting these people to return emails, phone calls or even pick up the damn phone in…read moretheir office. I filled out an application online for one of their rental properties and after two weeks of emailing, and calling, I never heard back from anyone. I decided to take my impeccable rental history and excellent credit elsewhere. More specifically, to another property management company in the area. Since no one in this office ever returns phone messages, I decided to write an email requesting that my rental application with my personal information and my social security number, be destroyed immediately. My second request in my email was that my credit card not be charged the $51 application charge. Seems reasonable enough, since no service was ever provided and they are apparently incapable of answering their telephone to talk to customers. Low and behold, the very next day after my email was sent, they charged my credit card the application fee. I disputed the charge with my credit card company, and they provided me with a refund. I highly suggest you do business with another property management company. I did, and have been very happy with the rental property they found me. Honestly, I can't think of a time that I have dealt with a more trashy and sketchy business than Windermere in Sedro-Woolley.