I booked this company again after using them last year. The work last year was decent, although the…read morefinal price came in higher than quoted. Not a huge issue, so I gave them another shot this year. This time was a major disappointment. If reliability matters, look elsewhere. I booked weeks in advance and received multiple automated confirmations during the week that I had a service window of 1-4 PM. An SUV that appeared to match the vehicle and trailer from my prior appointment showed up just before 3 PM. The driver sat in the vehicle, did not get out, did not ring the bell, and made no attempt to call or text. I assumed he was taking a break, eating, or finishing paperwork, so I left my front door open. Instead, at 4 PM, he simply drove away without ever making contact. When I called, it went straight to voicemail. I followed up by email a few minutes later and, as of a week later, have still not received a response. Based on my experience, the pricing does not justify this level of unreliability. Pay heed to the other negative reviews.

I contacted the business in March to set-up a cleaning and repair but did not use them…read more In response to the phone message I left they sent me a text and proceeded to ask questions over days instead of having a quick text conversation. For example I'd get a text at 10 am and respond but then I wouldn't get a response until 6 pm. I'd respond to that but then wouldn't get a response until the next morning. At one point the person texting me asked if I had time for a call. That text came on a Sunday afternoon and I didn't see it until the evening. I replied that I could talk on Monday but I never heard back. It seems like this might be a side gig for an individual versus an actual service company that answers calls and schedules appointments during regular business hours. The cost quoted by text for cleaning the grill was $269 which seems pricey for cleaning a Weber Q grill.

Troy is great! He worked with me to find a good time to come over and is cleaning my grill with…read moregreat care! I would recommend this service to anyone wanting to get their grill in tip top shape.. mine looking like new already and the price was very fair! Give weggy's a call!

From the owner: We are local highschool students looking to give you a good deal, while providing the same service…read moreas “professional” grill cleaning services.

Steve of Grove Products & Services is professional, friendly, kind, honest and reasonably priced…read more My parents' in-ground gas grill hadn't been used in years, and it needed cleaning and possibly replacement parts. Steve didn't try to sell me parts I didn't need, and was able to get the grill up and running by cleaning only. I highly recommend Steve and the services he provides.

From the owner: I can get your grill as clean as possible both inside and out to make grilling appetizing again. I…read morealso service gas and electric coach lights.

We highly recommend GrillGirlz! Our four-year-old grill had not been deep cleaned before, so my…read moreexpectations weren't high that it could be brought back. But the Girlz got it all cleaned up inside and out and the results greatly exceeded my expectations. The grill looks brand new!!! Give Mallory and the Girlz a call today if you want a bright, shiny, clean grill!

I would highly recommend grill girlz to clean your grill. The were very kind and respectful. I will…read morehave them clean my grill again. The grill looks brand new.

We came into The Backyard Barbecue Store to get some rubs that you you cannot find just anywhere,…read morespecifically Meat Church and Porkmafia. The store has a huge selection. What we didn't realize was the absolutely giant variety of charcoal & gas grills and outdoor kitchens the store has. Seems that they have everything related to outdoor cooking. Many of the brands are ultra-premium. We have been cooking on the Big Green Egg exclusively, don't have a need for new gear, but it was really nice to hear about this stuff. Arriving hungry form the northwest suburbs we pleasantly surprised to find out they also SELL barbecue. It was lunchtime so we took a seat at the bar, each having a beer and a sandwich. The pulled pork and the brisket were really good. This is definitely a destination store, trip-worthy from anywhere. We will be back!

I can't believe that I have to tell people about this place. If you are looking for new grill…read moreequipment, classes on grilling or just some great advice this the only place to go! We have been looking to upgrade our grill for a number of years and have finally done it. I really wanted the a good looking grill area and looked many places to either custom build or have a good looking pre-made cabinet. First the custom build was out of my price range. I wanted to have the gas grill and the egg in the same unit but was not able to find any at all. I found two units that I could push together but they were really ugly. Then I went to the experts, The Backyard Barbecue Store. First they were more knowledge about the grills themselves than anyone else and they have a company that makes units just like I wanted. Bonus, they have multiple finishes for you to choose from. I stopped in a couple of times before making my final decision and they were so knowledgeable it was stunning. They were super patient with me. I am such a novice. They do classes here too. I am planning on taking one on how to use my new Big Green Egg. Mike, has already spent an hour of his time giving me some rudimentary instructions. So generous of him! If you are thinking of entering the world of grilling or replacing some existing equipment you would be foolish to not, at least, stop in here!

Bought 3 prime rib steaks for Christmas dinner. They were wonderful! Tender and juicy. Cooked…read morethem to medium rare about 130-140 degrees. They came out perfect. Nice pink inside, easy to cut, perfect. Service was good, helpful. Would highly recommend. Will be going back. If anyone had a problem with their meat, they probably over cooked it.

I have always come to Heybeck's for meat for our most important occasions - the quality of their…read moremeat is the very best! Also, they have such deep expertise in how to prepare any of their meats and are happy to give you advice. I am especially gratefully to the folks at Heybeck's for their help and support this past weekend as we prepared slow cooked pork, for the first time, for our big gathering.They gave me so much advice - and even written instructions - to ensure that the pork would be ready on time and cooked to perfection! Moreover, they were so gracious and patiently answered many phone calls throughout the day of the event when we had questions about preparation. The pulled pork was fabulous! Heybeck's quality and expertise is amazing - and a great reminder of the value of local businesses!

I've been with this company for a couple decades. They do a fantastic job. I highly recommend them…read more They do it by hand some of these other company or people are spraying water on your grill and walking away these guys get down and clean by hand until it looks like you just bought a new grill.

Todd and his son were out here today and they were able to fix a fireplace that no one else had…read morebeen able to fix. They were professional, explained what needed to be done, explained what was done, made sure the fireplace was safe after it was fixed and my place is so clean you would never know they were here. This is the crew to hire when you need something done. Thank you both again!!!