ROC Financial Solutions has been great to me!! Nicole was so helpful with informing me on how the…read moreprocess works and the status of my loan. This was my first time getting a loan for a fix and flip and I can honestly say I will be coming back! Also, Robert the loan officer gave me resources for finding potential new properties and investor resources. I love how the company care about my needs and wants!! Highly recommend!!!!

Their great personal service touch helped me buy several properties in 2023 and 3 more in 2024.read more

The team at the Whitemarsh Branch are awesome! They are so courteous and friendly it was a great…read moreexperience. Anna Ey

This bank is the best bank. It is way better then Bank of America by far the staff are friendly and…read moreso nice and very helpful. They really care about the people so much the other do not

This bank is a nightmare to deal with. Getting a loan here felt like pulling teeth while…read moreblindfolded. Nobody answers calls, emails go into a black hole! The process was painfully slow, disorganized, and honestly felt like they couldn't care less if I got approved or not. I spent weeks chasing basic updates while they acted like doing their job was a favor. The VP, Richard Livingston is the best he gets on a zoom call for appearances! The man was rude, spoke to others around me but never to me. They will tell you he loves to get on the phone with customers to put a face to the name you know customer service! Don't bother! After paying the $5,000 fee for "due diligence" I got nothing, not a copy of the appraisal not a denial or approval! Don't bother trying to reach anyone above they simply do not care so save your money and find a real bank that knows how to conduct themselves and knows how to handle real estate transactions! If you enjoy wasting time, being ignored, and questioning your life choices, this is the bank for you. Otherwise, RUN.

Industrial Bank Financial Institution doesn't understand how to handle power of attorney documents…read moreand has staff that can't execute them or explain why they can't. Sadly, I have to give Industrial Bank a 1-star review. As a media personality who produced their radio commercials during my tenure at Radio One in the late 80s and 90s, I remember the owners' desire to do the best they could for the black community. My recent experience was a disappointing departure from that original core mission. When I went to the bank to help my 96-year-old aunt execute a power of attorney yesterday, the assistant branch manager, DeVonna Young, displayed incompetence and ignorance of both bank policies and legal requirements. She did not understand the importance of a power of attorney document or the role of a notary in relation to it. When asked what policy or law stated that a power of attorney was invalid, she responded by threatening to have us, including my 96-year-old aunt, removed from the bank by security. My aunt has been trying to get the bank to acknowledge her power of attorney for two years. The previous manager also failed to understand the document's importance, making my aunt go through unnecessary steps only to dismiss the notarized document as invalid. This is unacceptable for a bank claiming to serve the black community. They should at least have the curiosity to lawfully or, legally understand the code, rule or policy on the matter. The prior branch manager, now retired, also declined my aunt's notorzed power of attorney out of ignorance, without providing any policy, code, or regulation. This type of arbitrary decision-making echoes the harmful practices of redlining that banks have historically used against the black community. Now, we're experiencing a new kind of discrimination where employees' ignorance or lack of knowledge affects lawful access to accounts. My aunt has needed access to her husband's account since May 2022. This long-term ignorance has placed an unnecessary burden on our family and community. Their incompetence did not offer any policy, rule, regulation, or remedy to help us understand their declination. It reminds us of the historical friction our community has faced with banks and still continues to face now, from our own. This experience is particularly shameful given the bank's historical commitment to the community. I hope someone knowledgeable and credible will contact my aunt today to resolve this issue. Ms. Young I'm sure remembers us. This situation highlights a broader issue that could affect many others who need to use power of attorney documents to manage their loved ones' accounts. Do better, Industrial Bank. Return to the days when you aimed to serve our community, not burden it with condescending attitudes and lack of professionalism. I'll keep y'all posted! Update: The Bank responded with a generic post. This is unacceptable. Your Ass. manager Ms. Young was to call my aunt asap and did not. This response falls short, it's flat and it's "out of touch". This is sad to see! 2nd update: They still didn't call back my aunt and they appear to be eternally confused about how to handel a notarized document. The owner's email bounced back... leaving one with the impression he's not interested in feed back. It's sad to see a one time champion in the community...fall to low level "curb side" tactics & behaviors.

We hit some rough times and needed payroll funding the next day. Ross from rapid fiancé called me…read moreright away. He was so awesome to work with he made me feel like we were long time friends. I got financed in under 24hrs. the process was so smooth it was too good to be true. I had many challenges with my situation but he never gave up he fought hard and got me approved. I will definitely return just because of him and his team. Thanks again Ross and Rapid Finance

From the owner: Rapid Finance is a FinTech company that provides financing solutions to small businesses such as…read moresmall business loans, merchant cash advances, line of credits, and so much more. We have dedicated business advisors to help you find working capital for your business needs.

I don't know about most people, but applying for a business loan can be an intimidating process…read more There's the large possibility of getting denied and not having the necessary credentials to receive the type of loan you may need. I found my experience with Business Funding Pro to be different. I went on their website and found out I was eligible to receive a loan for my business. I was obviously surprised because let's just say, my track record isn't the most impressive. Nonetheless, the Business Funding Pro staff got in contact with me quickly and discussed approval of the amount I requested. Within 2 weeks, I was approved for a $20k loan for my business. Fast, professional, and they deliver around the time they promise. They were the turning point for my business endeavors!

From the owner: SBA Loans, Equipment leasing, Business lines of credit and loans, Doctors and Medical practices…read moreloans,

This is a niche company that is rated A+ by the Better Business Bureau. They offer a line of credit…read morefor individuals considering buying a franchise or investing in commercial real estate. The actual financing is offered through SIPC/FINRA public firm UBS or one of several other top-tier financial institutions with which A.B. Nicholas has partnered for its LeverageLine custom credit line that includes many features specifically designed for their target markets. A.B. Nicholas specializes in this form of financing and has several unique vehicles for different types of securities products. It it cannot accept restricted securities or securities that are part of IRAs, but all other types are usually accepted. Personalized, very friendly and very concerned about the satisfaction of every client I highly recommend A.B. Nicholas.

We were looking for a specialist firm in securities-based credit lines and loan that 1) worked…read moreexclusively with top-tier firms and had established, strong relationships with the right people throughout and 2) Clearly had superior terms and rates for their services. We found that in A. B. Nicholas & Co. No firm came close to them for a combination of personalized attention, best rates, best loan-to-value, and know-how. These guys understand the industry from all ends and have seen both the good and the bad practices out there and can make sure your portfolio gets the best terms in the market. We needed a business expansion loan for our overseas development company and we were able to get the financing we wanted with a top-tier firm where our assets are never sold but remain in a secure SIPC-insured account even as we tap and refill our line at a ridiculous rate of under 2%. HIghly recommended also for speed. Our financing took five days and every element was very professional.

I've been a member for decades tolerating the lousy customer service and ancient website for the…read morelow rates but just closed my account. I went to the new and improved website this week and discovered they closed my credit card two weeks prior with no notificaiton. I have excellent credit, paid my card off every month and the card wasn't due to expire until later this year. I called MS who couldn't explain why they closed my card. They said a supervisor would call me to addresst this. It's been days and no call. The service was always subpar and now this hit to my credit score. Run don't walk away from AFCU.

So I refinanced my car with them 3 years ago my car was totaled so I was approved for a loan but…read morethey denied it bc I was on fmla leave to see my mother whose dying... let me remind you that my job is still good I'm working now and I didn't need to have a paycheck to buy a car I had 5000 to put down but they would approve my last two paystubs in June. Also I have had two loans a credit card and been with this company 3 years never have I missed a payment or been late. So you truly are just a number to them they do not take into consideration whatsoever your history with them will not be a member much longer