1. Better Call Tony

1. Better Call Tony

0

Vista, CA

Better Call Tony

5.0 (323 reviews)
Open 8:00 am - 6:30 pm
Updated 1 month ago

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Response time

10 minutes

Response rate

100%

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Reviews With Photos - Better Call Tony

Yellowing
Hinna B.

UPDATE: Tony issued a refund after seeing this review. I don't think the damage was for a lack of trying, but still want folks with white couches to be aware. I added a star for customer service and a heartfelt apology text. ORIGINAL: I wanted to try a new upholstery cleaner, so I outreached Tony. I only ever clean the frame of my white couch and the back was grey from little dog feet looking out the front window everyday. He was responsive and up front with pricing. Not the cheapest, but also not wildly expensive, so I moved forward. Everything seemed ok. He was courteous and removed his shoes when I asked him to wear booties. The only thing that stood out the first day was that he'd pause working on my couch and took work calls in my living room. It would be more professional to step outside or take them after the job is complete. When the couch dried, there were yellow stains. He came back, treated the yellow stains by soaking the affected areas. Well, not only did the yellowing come back worse, but now the treated area looked bleached. He comes back a third time and the yellowing was even worse. We agreed that he could not do anymore to correct it. He did not offer a refund or discount after ruining my couch. I hired my original company to come fix it and all the yellowing is corrected, but the bleaching stains are permanent. After damaging a couch, the least I'd expect is not to pay for the service that damaged it.

Johnny C.

I highly recommend Tony! He's very communicative, showed up on time, and friendly. He clearly cares about the quality of the work he puts out. We're very happy with the results! Thanks again Tony!

Area rug
Linda B.

Tony responded quickly and gave me an appointment within days. He cleaned four area rugs and carpet inside closets. All done professionally and reasonably priced.

This is my sectional couch. It is about 16 feet long. We have four dogs and it gets heavy use. It looks brand new.
Valerie F.

Tony arrived on time, the work was exceptional and pricing was upfront and clear. Highly recommend.

I've had carpet cleaning in the past but was told some stains can't be removed. Called "BETTER CALL TONY" and OMG he did a fabulous job. No stains! Look almost near. Thank you Tony!

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3 months ago

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Tony S.

Thank you for your business and trust. I'm always greatful....

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2 months ago

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2 months ago

Very personable and friendly service. Quick, efficient and reasonably priced. Will use again!

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25 days ago

Great communication and excellent service I would highly recommend. My carpets and upholstery look brand new.

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1 year ago

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1 month ago

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8 months ago

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1 month ago

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Tony S.

Thank you SO MUCH for having me over!!! So much. 8)

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9 months ago

Got our carpets brand new in advance of renting. Took the time and attention to detail to bring them back to life.

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9 months ago

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3 months ago

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1 year ago

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11 months ago

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3 months ago

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Tony S.

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1 month ago

GREAT experience! Had my furniture and carpet cleaned and could not be happier. If you need these done you Better Call Tony!

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9 months ago

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11 months ago

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Tony S.

Thank you for your business...

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6 months ago

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5 months ago

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2 months ago

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Tony S.

Thank you so much for having me over. 8)

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Photo of Jen W.
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3 months ago

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Tony S.

Im greatful that I could be of service. Thank you so much.....

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2 months ago

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8 months ago

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3 months ago

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7 months ago

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3 months ago

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10 months ago

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8 months ago

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1 year ago

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Photo of Reese H.
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11 months ago

Tony did a really great job. He focused on the small details and cleaned our carpets better then we've ever had them.

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Tony S.

Thank you so much for having me over.

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6 months ago

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1 year ago

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4 months ago

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Tony S.

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8 months ago

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1 year ago

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5 months ago

I've used Tony twice now and both times he's been friendly, efficient, and my carpet looks brand new. As a bonus my cat also loved him.

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5 months ago

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Tony S.

Thank you once again for having me over. 8)

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1 year ago

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4 months ago

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9 months ago

Quick response time, Tony is always very professional. We are very pleased with the cleaning on our carpets.

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Page 1 of 9

Ask the Community - Better Call Tony

Hi!! Does Tony have an off-site option for area rug cleaning, or is on-site the only option? Thank you!

Generally speaking, i clean rugs at the customers house. I can make exceptions and do same day cleaning at my residence situationally.

What forms of payment are taken?

Cash, Check, Venmo and Credit.

Don’t See Your Question? Ask Away!

Review Highlights - Better Call Tony

Tony was very friendly and did a quick and thorough job cleaning our area rugs, stairs, and carpeted bedrooms.

Mentioned in 10 reviews

Read more highlights

Triple Fresh Solutions

Triple Fresh Solutions

5.0
(56 reviews)

Reviewing a small service business is really reviewing its owner. His name is Pablo. We are…read moredelighted with him and his business. Pablo from Triple Fresh Solutions cleaned a whole bunch of stuff in our house today. Rugs, sofas and chairs, pillows, various fabrics, tiles, and grout. Things like that. We are 100% happy. He communicated well in scheduling the appointment, kept in touch, arrived when he said he would, and did a fabulous job. He was polite, intelligent, and capable. I cannot think of anything about his work or his business that is anything but the best. Since living here we have contracted with various other deep cleaning businesses. All of them were OK, but Triple Fresh Solutions was more than OK. They were great, or should I say he was great. We won't try any other company in the future as long as he is still in business. I spent some time studying the machinery he had in his truck. Extremely high tech. I'm kind of an engineering nerd and i always look at machines and machinery. His machinery was amazing, and to my eye looked much more sophisticated than what I've seen in other vendors' trucks over the years.

I needed the stairs and upstairs carpets cleaned. I messaged Pablo at Triple Fresh, gave him the…read morescope of work and he quoted a price. I did contact a few other companies and Triple Fresh had a good price, availability and they are close by. Pablo showed up at agreed time, walked through house with me and noticed a few more stains than I thought I had. I thought he was going to say it would cost more, but no, he said he could get those out with the price he quoted. Pablo was quick, efficient and professional. I definitely recommend Triple Fresh Solutions.

Monster Steamer Carpet Cleaning

Monster Steamer Carpet Cleaning

4.9
(711 reviews)

I posted a last-minute request on Yelp for a deep carpet cleaning in my 2nd floor apartment, and…read moreI'm really glad I went with Monster Streamer Carpet Cleaning. From the start, their communication was clear and professional. Before arrival, I even received a text with a tracking link showing their ETA, such a helpful feature, especially for opening the gate on time without any hassle. They sent Christian, and he was excellent. Very friendly, respectful, and took the time to explain everything before getting started. My carpet was honestly in very bad shape, but he managed to bring it back to looking almost brand new. And of course, the price was very reasonable compared to other businesses. Between the quality of the work, the smooth communication, and the overall professionalism, this is a top-notch business that truly deserves recognition. I'll definitely be using their services again. Big thanks to the team and especially to Christian for the outstanding job.

Service Date: 03/17/2026 Excellent cleaning of Berber…read morecarpets and especially the stone tile floor. The floor tile grout looks brand new again...after 12+ years of just general mopping the tile. The carpeted stairs were substanitally different in appearance, comparing before/after. Service tech Josh is very professional, detailed and communicated clearly. Will hire Monster Steamer cleaning again, will also recommend to other homes in the Arrowood HOA web community.

Better Call Tony - carpet_cleaning - Updated July 2026

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