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    Riester's Carpet Service

    4.9 (217 reviews)
    Open 8:00 am - 6:00 pm

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    Response time

    20 minutes

    Response rate

    100%

    Services - Riester's Carpet Service

    Carpet cleaning

    Rug cleaning

    Upholstery cleaning

    Riester's Carpet Service Photos

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    Recommended Reviews - Riester's Carpet Service

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    Reviews With Photos

    This is the filth that was removed from my floors.  Worlds worst housekeeper.
    Jamie M.

    Probably 30 stars honestly! The amazing work of Roland and Tim is incomparable. Thanks to the Yelp! Community for leaving reviews that lead us to finding this dynamic duo! If you think your floors are beyond repair, or if you're worried about how you might be treated- just call them! I'm the laziest housekeeper on the planet, and I never felt judged or inferior. You're treated like a real human with a real life. And he will make magic happen. Promise! On Saturday we bought a couch from Restoration Hardware Outlet, and at the recommendation of the sales person, we sought resources to steam clean the couch... and then because I'm the worst housekeeper on the planet we decided to have our tile steam cleaned and sealed again. Roland is an amazing communicator and had sealed the deal for a Tues clean within 2 hours of using the Yelp! estimate feature. After convos with hubs, we determined I might have been miles off my sq foot estimate - but the pricing was amazing, so I messaged Roland, and he was very reassuring and told me he would measure and confirm the price before moving forward. Spoiler alert - and I have official confirmation from the floor master, my sq footage was on point (but I do need to add the caveat that he said it was one of the first times in his career). Roland was on schedule and gave me a warning call so I could prepare. He and Tim were both masked, and practiced social distancing the entire time they were here. The confirmation of the estimate took less than ten minutes - and once we confirmed, they were moving furniture, placing their corner guards to ensure our paint wasn't damaged, and we made a plan for navigating my fairly small house and my dogs. Some of the areas of our grout needed acid treatment in order to remove staining - and Roland was very realistic with expectations on how clean it could get. We had 5 years of kids, dogs, happy hours and morning coffee on our floors. And I couldn't be happier or more amazed with the results he was able to get. The couch had a few pre-existing makeup and moving stains, he was able to remove all of it and make it new again. I had a random chair I wanted cleaned - it's white and has seen the hardships of children, dogs... and life. It looks new again! Roland has a magical machine that does cleaning and sealing at the same time - and he's so educated in his industry - he gave me the full run down of what was done, and how to keep it looking pretty / products to avoid to help the stain guard work longer. And my tile is gorgeous- like the day it was installed. I found myself just admiring the whole house today, multiple times. Obviously this pandemic is insane - and I'm full on lockdown/work from home girl. Both Roland and Tim really made me feel safe working with them and having them in my home. They had me laughing and enjoying their presence- and were so sweet/conscious of the dogs. They gave me awesome advice for maintenance, and for making sure the dogs were safe following the work done. It's an important time to remember small businesses- these times are unprecedented, and a lot of people are still struggling to make ends meet in industries that can really improve your work from home life, safely. I can say without a doubt that this company has your best life and your best health in mind. I couldn't be happier with my decision. As I was writing this review, Roland called to follow up and make sure hubs and I were happy/everything went well. It's an important reminder that you're helping to support a family when you support a small business. I will recommend Roland and his co again and again to my family and friends. Kind, friendly, amazing - just impeccable customer service. We are grateful to have had them work on our home. (Also to Roland... Cartman... no emojis on Yelp but picture laugh face)

    Stains that were more than a year old. Gross.
    Stephanie G.

    Wow!! I'm blown away by their top notch customer service, their timely response, ease of booking and price. 2020 has been a doozie, and we were about ready to toss this couch. It was disgusting. Now, it looks showroom new. I'll add that this team works with a smile, tons of personality and kindness. Just what you want in your home! THANK YOU!!

    Carpets after cleaning (7 year old carpets)
    Nikki O.

    Super happy first time customer, right here! I requested a quote and received a response from Roland, I believe the owner, within minutes. He was able to schedule me for the next day. When I received a confirmation call the day of, I was greeted by the kindest person and seriously felt his smile through the phone. Anyways, final job was perfect! Carpets looked very clean and all odors gone! All in all, quick response time, amazing customer service and quality work. Highly recommend Roland and his crew!

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    1 year ago

    I have very old carpets that my dogs have trashed. Riester's had all the bedroom and area rugs looking like new. Very nice people, as well.

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    1 year ago

    Quality service and did just as I requested. Was also efficient and communicative. Good job for the price, very affordable.

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    2 years ago

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    6 years ago

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    2 years ago

    Great work! Very efficient and great communication. They definitely know what they are doing and experts in their trade. Highly recommend.

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    7 years ago

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    4 years ago

    We are extremely pleased with this service. We had both carpets and floors cleaned and would highly recommend to anyone!

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    6 years ago

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    4 years ago

    Beautiful job: followed up, on time, friendly, quality results. Basically just what you want in s service provider.

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    4 years ago

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    Page 1 of 6

    Ask the Community - Riester's Carpet Service

    Review Highlights - Riester's Carpet Service

    Jim explained the difference between other carpet cleaning services available out there.

    Mentioned in 78 reviews

    Read more highlights

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    Swift Restoration - San Diego water mitigation and mold removal specialist

    Swift Restoration

    (182 reviews)

    Clairemont

    Sam and Nate are an absolutely amazing team! From the moment you make the first call all the way…read morethrough post-completion, Sam is incredibly communicative, responsive, and thorough. She answers every question promptly and provides detailed, honest explanations throughout the entire process. I've worked with quite a few mold remediation and restoration companies over the years, and unfortunately, many have been short, rude, difficult to work with, and extremely overpriced. These guys are the complete opposite. Their pricing is incredibly reasonable, their service is unmatched, and, most importantly, they are genuinely kind and care about their customers. I appreciate them so much and will absolutely be calling them for all of my water remediation and mold restoration needs going forward. If you find yourself in a stressful or difficult situation, give them a call!! They are responsive, honest, knowledgeable, and will get right on it. I cannot recommend Sam and Nate highly enough!

    From first calling Nate at Swift to every interaction since, we have been thrilled with the level…read moreof service. We had a flood when we were out of the country and Nate made sure everything ran smoothly, quickly, and ahead of schedule. It's rare to meet someone who actually follows through and delivers results every single day of a project. I have suggested to our HOA that Swift should be the only company they call in the future. They are incredibly helpful when dealing with insurance claims, and take the stress out of everything for you, making the whole process so much easier. Absolutely Five stars!

    Mold Safe Solutions - We use thermal imaging to detect those hidden leaks

    Mold Safe Solutions

    (74 reviews)

    Let me start this review by saying you really don't want to ever have to call these guys. That…read moresaid, accidents happen, like maybe you're fooling around near the side of your house and you gently tap the "inspector's test valve" for your sprinkler system. Suddenly all heck breaks loose and you've now got several walls full of water. After realizing exactly what I had done (the fire alarm helped me understand), I called around all the big name companies that do this sort of water damage repair. The quotes I got were ridiculously HIGH. I decided to go local and gave Moe and his team (read: family) a call. Not only could they fit me into their schedule quickly, but they are also a one stop shop, meaning, when they leave your house, it looks just like it did before you broke your sprinkler pipe. Most of those big name companies require you to get someone else to do the drywall/painting part. All the Mold Safe guys that worked on the job were not only related to each other, they were also great workers and great people. They kept everything clean and showed up when they said they would. They kept me in the loop as to what was being done and explained anything I asked questions about. They dried the walls, cut out and replaced the wet drywall and added the matching orange peel texture when they did the final painting. Color matched, perfect finish. And when Ted was finished fixing the hole in the stucco left by the sprinkler system guy (yeah, it has to be a certified professional who fixes anything to do with your sprinkler system, not just any plumber), he went around my house with the left over spackle and fixed several other stucco dings in my house. Above and beyond. Like I said at the beginning, you really don't want to ever have to call these guys, but if you do find yourself in this sort of a situation, don't risk the mold, just call Moe. There's a reason they have dozens and dozens of 5 star reviews here. Highly recommended.

    Poor experience…read more Company provided clear turnaround time then extended the project without notice. This was due to the company overbooking. When questioned, Moe pointed to a vague fine print in the agreement saying it could take up to 15 days. I mentioned not being able to accommodate an extension due to being pregnant and prepping for a deployment. Stated advance notice would've been appreciated. Moe did not handle things professionally, had a family member text me insults, then threatened to quit knowing it was breach of contract. Moe then said he only wanted to talk to the man of the house, who wasn't remotely involved in hiring or payment. Makes sense there were two other lawsuits with this company now. Rest of his team was great, polite, and hard working. Moe and his communication was the only issue. Edit: Happy to keep adding receipts. I have been professional from start to finish. You not liking me, Moe, doesn't change that. And having a good track record doesn't mean you never mess up. You messed up. No amount of over-explaining now makes up for how poor communication was during the job or how you've acted since. And no, you demanded to talk to a man of the house. His message communicated nothing different than I did and you previously apologized for your behavior. Thanks!

    Coast To Coast Restoration - Remodel completed 2023

    Coast To Coast Restoration

    (249 reviews)

    I originally planned to use a separate company for the insurance side and hire my own contractor,…read moresince restoration companies can be notorious for subpar work. After tons of research and 10 interviews, Coast to Coast was the obvious choice. Their in-house insurance specialist/project manager setup is a well-oiled machine. Casey blew me away with his experience and professionalism and handled insurance flawlessly. Bolo was an excellent PM, with quick communication throughout the project. I'm very particular about quality, and whenever I raised a concern, it was addressed quickly and properly. Minimal surprises, flexible throughout, and genuinely easy to work with. I'd absolutely use Coast to Coast again for their insurance expertise, reputation, and service.

    I recently completed a major renovation of my kitchen, master bathroom, and powder room following a…read morewater damage claim, and I couldn't be happier that I chose Coast to Coast. I'm the type of person who is very specific about what I want and I did my homework. I got four different bids for this project, and C2C was the clear winner. Their quote was completely itemized--which I appreciated--and ended up being well under every other retail bid I received. Two people really made the difference: Mary and Bolo. Mary is a literal pro when it comes to the insurance side of things. She worked tirelessly on the supplements to ensure we maximized our RCV payout from our insurance. She caught things the adjuster missed and helped us get the settlement we actually needed to do the job right. Bolo, the project manager, was extremely responsive and reasonable throughout the entire build. Whenever a technical issue came up--even complex stuff like electrical circuit stability or specific plumbing heights--he was there to talk it through and get it handled. One thing I will say for people considering them: you need to be the kind of homeowner who has the capacity to stay on top of the work. If you know exactly what you want and you're willing to stay involved in the day-to-day details, C2C is an incredible solution. It's a partnership, and because I stayed engaged, we were able to hit a level of quality that usually costs twice as much. The house looks amazing (see the photos of the Blue Thunder Quartzite and the Jade tile!). They were fair, they were fast, and most importantly, they were responsive. Highly recommend if you want high-end results without the "luxury markup" of other firms.

    West Coast Restoration & Cleaning

    West Coast Restoration & Cleaning

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    When we were told that we might have white mildew and/or black mold in our attic, we knew that some…read morerestoration companies will "find" mold or mildew even if it's not there. Our search for an honest company led us to West Coast, and we hoped the reviews were true. The good news is, West Coast is as honest as it gets. Askia came out and looked around the attic while I watched from the ladder. First, he showed me that the supposed mildew was some sort of harmless sandy clay-ish material. And the supposed black mold was just "lumber mold", an industry term for "stain fungi"--the common dark streaks in lumber that originate at the sawmill or in the forest, don't weaken the lumber, and are not indications of moisture. Who knew? Well, Askia knew. And he actually spent time convincing me that we didn't need their services. So do I recommend them to you? You betcha! An honest company is a joy to find.

    They showed up for a site visit on the same day I listed the project in Yelp. They were able to do…read morethe work right away. When they were done, the owner reviewed the photos and made the staff come back and clean it one more time to remove the remaining black stains. I was satisfied with the remediation work and the additional follow through. The restoration portion of the work was led by another person and that scope of work and estimate wasn't as smooth. It was the same company but different people running the job like it was a separate company. I ended up hiring another contractor that I had worked with me before.

    Oregon Trail Remodeling - Knocked down a wall and opened up the kitchen

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    From start to finish, Oregon Trail Remodeling was an outstanding company to work with for our…read morekitchen renovation. We had wanted to remodel our kitchen for years but kept putting it off for several reasons, one of the biggest being our concern about hiring and working with a contractor. We had very little experience with major home renovations and weren't sure what to expect. Our kitchen designer recommended three contractors. After meeting with all of them, Oregon Trail not only provided a competitive bid, but they also stood out because they took the time to thoroughly evaluate the project, patiently answer all of our questions, and address every concern we had. We never felt rushed or pressured, which gave us confidence that we were making the right decision. Once we decided to move forward, Oregon Trail was very accommodating with our scheduling requests. They provided a realistic project timeline, and I can honestly say they delivered on it. We were especially fortunate to have Javier as our project manager. He was with us every step of the way, from the initial demolition through the final walkthrough. Javier did an exceptional job explaining each phase of the project, setting expectations, and providing regular updates. He was always accessible, responded promptly whenever we had questions, and consistently went above and beyond to ensure everything was completed correctly and to the highest standard. The subcontractors Oregon Trail works with were equally impressive. Every crew was highly skilled, professional, courteous, and respectful of our home. We chose to live in the house throughout the renovation, and every worker was mindful of that. They arrived at reasonable hours each day and took great care to protect our temporary living space from dust and debris. The craftsmanship throughout the project was exceptional. From the roofers and framers, who expertly replaced a load-bearing wall with a massive structural beam, and the tile craftsmans, whose attention to detail and pride in his work were evident in every aspect of the flooring installation, the quality exceeded our expectations. In addition, the subcontractors who provided custom cabinetry that was beyond what we expected. As first-time home renovation clients, we truly feel fortunate to have found Oregon Trail Remodeling. They made what could have been a stressful experience smooth and organized. We couldn't be happier with our new kitchen, and we wholeheartedly recommend Oregon Trail Remodeling to anyone looking for a trustworthy, professional, and highly skilled contractor for their home renovation project.

    Oregon Trail Remodeling went above and beyond our expectations from start to finish. The quality of…read moretheir work was absolutely top-notch--every single detail was done with precision and care, and the final result was nothing short of stunning. We truly have no complaints at all. The craftsmanship is beautiful, and it's clear they take great pride in what they do. Their customer service was equally impressive. Every interaction we had with the team was friendly, professional, and helpful. The subcontractors they work with are some of the best we've ever seen--skilled, courteous, and respectful of our home throughout the entire process. A very special thank you goes to our project manager, Javier. He was exceptional at keeping everything organized and on schedule, always communicating clearly, and making sure every part of the project met the highest standards. His leadership and attention to detail made the entire experience smooth and stress-free for us. We are absolutely thrilled with how everything turned out and feel so grateful we chose Oregon Trail Remodeling. If you're looking for a remodeling company that delivers stunning results, excellent customer service, and a seamless process from start to finish, look no further. They truly are the best in the business!

    Riester's Carpet Service - carpet_cleaning - Updated September 2026

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