I am looking forward to my service at Honda Cars of Rock Hill. It is time to complete several…read moreservices on my 2022 Honda Civic including a transmission fluid flush. Booking was easy and so far costumer service has been great. I was able to get quotes for all upcoming services and automatically offered coupons listed on the website. I will report back when service is complete.

Phil and Carey in the Service Department were great! Carey fixed my windshield wipers so fast! They…read moreboth were so courteous! Thanks guys!

I was very happy with their promptness and work. I brought my truck over expecting to have them…read moretake a look and drop it off. They were really busy and a guy came out who I think was the owner, fixed it himself right there in just a few minutes and didnt charge me. He wouldn't even take my money. I'm very happy and will start going there for everything.

I wouldn't recommend this place very shady!! Owner seems very Scammish.. brought my car because he…read moretold me to.. He didn't tell me to give me a diagnostic fee of $105 " He says we don't work for free!!" it is diagnostic inspection he says that my left driver side window is rattling it was not totally wrong.. happened to be the outer tie rods making the knocking noise. but again he likes experience.. I told him wasn't happy about it.. Night Mare the reviews are true!! I'm sure he we'll say that this is a fake review

Fabian was referred to me by a friend, and I hired him to detail my boat. Fabian arrived early, did…read moreoutstanding work, and communicated with me throughout the process. His pricing was competitive and I would highly recommend his services to anyone. I will definitely be working with Fabian again!

Best service around. The detailed my dad's van after someone else already detailed it and didn't do…read morea good job. He took out the seats did everything it was like a brand new car when they finished.

These guys are great. I was on the road with 500 miles to get home and I decided I needed an oil…read morechange. My car recommends every 10k miles, but I refuse to go more an 5k. I was at 5600 and it was gnawing at me. So I called this place from my hotel room and he gave me the price over the phone and also gave me a free car wash. The price over the phone wasn't fantastic, it was mid to high range. My synthetic changes are usually around $80. The truck takes 6.5 quarts so it is always a few dollars higher than their advertised synthetic change rate. But I did also desperately need to get the salt and sand off of my car from the blizzard I had driven through the night before, so the $10 savings on the car wash for me made the deal a little sweeter. Also, his demeanor over the phone convinced me that this was the place I would trust with my FJ Cruiser, Sanchez. Yes, I named my truck. That's how much I love it and CARE about who touches it. While sitting in the waiting room I spoke with a few other customers who were in there. These were long term customers...they had been going to this guy for years. They all loved him and trusted him. Even a couple of Bostonian transplants, who are generally distrusting, couldn't say enough nice things. The owner also came in and spoke with me directly about my car taking a quart and a half more of the synthetic. Which I knew but had forgotten. Everything about the place made me feel like they were handling my truck properly. I can't tell you how different it was from some of the others where I literally stand and watch to make sure they're putting in synthetic and not just charging me for it while dumping in regular oil. Anyway, they got me right in. No pressure to sell me anything extra (I knew I didn't need it, but these places always seem to push anyway). They got me in and out quickly, charged me $80 and I was on my way with clean oil and a clean exterior and vacuumed interior. It made the last 500 that much less tedious.

This place was great up to a couple of years ago when Jim was there, but since he hasn't been…read morearound and unfortunately lost their top mechanic you have young guys who don't know much about automotive service. I had them do my oil change on my Cadillac and was cringing the whole time (I was in the business for 16 years) and they never reset the maintenance light. I now go further south to a better shop in Rock Hill. Hope Jim comes back!

Staff is amazing, very helpful, and much more! They have almost everything you could need to start…read moreriding!

Outstanding experience! Friendly and very helpful staff (Harrison, Jake, Jeff), very fair value.read more

In late June 2026 I offered to buy a car from Williams Buick GMC in Charlotte, NC. Williams Buick…read moreGMC would not remove their $889 "Security Plus" Fee to make the sale. The fee is a transparent $900 addition to the price of the car for interior & exterior (upholstery & paint) protection that a youtube video said is an easy D. I. Y. job for $20. The car salesman texted me the next day to tell me the car was gone and asked if there was anything else he could do to help. He and the dealership did nothing helpful and would not budge on their greed. The text was a F U which makes me think they are greedy and spiteful. I suggest staying clear of this dealership.

I just bought my Yukon Denali from Casey and she made the experience so pleasant and easy! She was…read morevery informative and helped us purchase from out of state. Will definitely recommend to anyone looking at a car at Williams Buick GMC.

Absolutely fantastic experience at this dealership. Everyone was kind, made the (usually stressful)…read moreprocess of buying a car a lot smoother, and we are beyond happy with the vehicle and deal we got. Cannot say enough good things about Craig and his team!

Stopped in to test drive a car. Ran through a test drive and what I was looking for with the…read moresalesman. I was still shopping so we left. The salesman called me incessantly despite me telling him I was not ready to buy. I stopped back in (called ahead) to test drive a different car and it took them 30+ minutes to being the car around, even with an appointment! The salesman kept getting details wrong about my situation which was annoying because he was pretending he knew me but clearly didn't remember anything. I didn't buy there because of the wait times and zero personal service.

This review pertains specifically to the service center, though unfortunately it's affecting our…read moredecisions around future purchases. My wife has asked me twice now to contact the department after feeling dismissed by her service advisor--a sentiment echoed in several reviews, so it's clearly not an isolated experience. Our Ascent currently has 44,000 miles on it, and we've relied exclusively on South Charlotte Subaru for all scheduled maintenance (except for tires, I believe). While vacationing in Asheville in 2023, we first noticed squeaking in the brakes. For two years, we've inquired about the issue, and even received a notice from Subaru of North America about an extended brake warranty. Yet somehow, South Charlotte Subaru has never had the parts to perform the brake pad, rotor, or caliper replacements. It's astonishing that in a city the size of Charlotte, not a single other Subaru owner has apparently needed brake service over the past year--especially when new cars continue rolling off the line, fully equipped. During one visit, my wife was advised to get an injector cleaning, even though it wasn't part of the manufacturer's recommended maintenance schedule. She called me when she saw the bill--almost double the cost of an oil change. They removed the additional charges and only billed her the $80 for routine service, which--while expensive--is consistent with dealership pricing. Our most recent visit led us to call Subaru of North America directly and open a case to get warranty service approved. We purchased the Gold extended warranty under the impression that it functioned as an extension of the original Subaru warranty. While warranty decisions are handled by Subaru of North America, what's frustrating is South Charlotte's reluctance to even contact them for clarification or support. For example, the rear cupholder--which they repaired under warranty a year ago--broke again in the exact same way. This time, however, the service manager refused to reach out to Subaru to confirm coverage. It's discouraging, especially for a car we genuinely enjoy and a brand we were considering for our son's first vehicle in a few years. I initially believed my wife might've been exaggerating her treatment, especially since the dealership recently invested heavily in revamping the service center. But after she picked up the car--with parts left disassembled--I saw the issues firsthand. I was also close to purchasing a Subaru Legacy, but instead chose a Volvo S60. The difference in service has been stark--Volvo's support is leagues ahead despite South Charlotte Subaru's newer, flashier, and more spacious facility. You can do better, South Charlotte Subaru--or at least return to the standard you upheld before trading real service for a shiny new building. I'd gladly take the cramped, no-frills facility if it meant consistent care, rather than just a prettier place to wait while things fall through the cracks.

So we had an interesting experience with our Subaru Outback ... we drove from Chicago to Charlotte,…read moreand the OEM battery pooped out a day later (we had 55,000 miles on it). We used the Subaru Roadside Service for a free tow, and went to Subaru South Charlotte for repairs ... but the tow truck driver took the car to Williams Subaru. So the only thing we did at Subaru South Charlotte was get help finding out where our car was ... the service people here were very nice and helped us get to the right place. Beautiful dealership, and we'd not hesitate to use it correctly one day.