Great and quick service on my e bike. I had a shelf fall on…read moreit and everything was a little out of wack- broke kick stand and mirror off, along with needing just general service and breaks checked. We took it in they said it would be maybe a week. The next day that had it all back together, new kickstand and mirror installed everything back in order and I was back in business. Customer Service was Excellent and price was very reasonable. Highly recommend supporting this small business!

Friendly staff, poor service, had them install a new chain on my bike, brought it back one week…read morelater because the chain kept falling off, they called saying they "fixed it" but when I got home, the problem was still there, no quality control whatsoever. Never coming back

Went in to buy a snowboard setup for a trip with family and the staff was super helpful. The boots…read morefit great for my time out west and the setup was exactly what I needed. Solid prices for the quality and will 100% go back.

Part 2 of 8/2 review...by repeated request;-)…read more So....ever so slowly the screaming Hellish pain ebbed and I was able to hobble out the door (with assistance from kind S & SS employees). I could see in too far distance Charlotte Running Company where I met another saint and fellow Brad: https://www.charlotterunning.com/brad He refused payment when he called me an Uber to the hospital. His words were more than just sympathetic, but empathetic as he told me the tales - what would later be diagnosed in my case - broke his clavicle 3 times! Upon days later getting the super pain pills from CVS (too painful to leave the house + waking a few times from a drug-induced haze after the pharmacy had closed, + it being a Sunday once) I thankfully returned to CRC and S & SS with flowers, herbs, and vegetables from Nut Hill Farm - where I help a 70+ year-old brother-in-Christ Jim Mundorf. As I was telling the bigger and better Brad just yesterday, it was my most painful injury only to be outdone possibly by when I fell on a barbed wire fence while climbing a tree - at the wise age of 10- & grabbed the wrong branch (I knew it seconds before). Gratefully, the next-door neighbor (Ms. Rutledge, R.N. Ret.) heard my wails, cries, and screams and pulled my of the fence i was hanging from. Wanna see the scar:-!

It was my first time shopping for a quality bike…read more Shawna was there to greet me immediately and was super nice. She was very knowledgeable about the bikes, asked the right questions to get me to thr most fitting option. I loved the bike option she chose for me, allowed me to test ride and was sure to provide her card if I had any future questions.

Thanks for filling up the air in my tires and answering my questions! I appreciate it a lotread more

The place was actually hard to find despite the super clear google maps directions. I blame the odd…read moresignage (one shirted dummy, seated; words at the top of a window which are largely covered by an awning; text atop that awning with a different name on it!) as I definitely saw and identified the location to the left and the two boutiques to the right as I ride right past this main event. I literally thought this place was a vintage shop based on the branding I could see and the TIKI STATUE in the main window display. The location itself was neat and clean, and totally packed. I was impressed with all of the inventory they had. That said, I didn't know what some of it was and I couldn't tell what a lot of it cost. Clarity of labeling is important to keep things from feeling like clutter and to allow customers to help themselves. Also, I just didn't really feel the love which tells me that at this location customers do have to help themselves. I came by to see what the place was all about and what kind of services were offered but didn't really find that out. Did speak with someone who appeared to be working and it looked like there was a huge shop area in the back but I didn't really get a sense for what was going on, what was available, who would be helping me/my new baby girl (haven't named her, yet), etc. I'll definitely check them out again if/when I've got something specific going on, but this visit felt pretty average. If you're going to help me with my wheels, I want to feel like you love her, too. Even if she's been around the block a time or two!

great guy fixed my bike well.read more

I came across bike bros while searching for someone to fix my bike. Prices are reasonable. Keith…read morewas prompt. Keith fixed the alignment on my bike. I liked not having to take my bike to a shop and have to wait a couple of days to get it back. He didn't try to upsell me on unneeded parts or repair. I'm very satisfied.

From the owner: BikeBros is Charlotte's premier mobile bike sales, upgrades, and service provider. No more driving…read moreto the bike store! We come to your home for all your biking needs in our state of the art mobile workstation. Call us today for a free estimate.

I had a wonderful experience buying a new gravel bike here. The staff was very experienced and…read moreknowledgeable and helped me find the perfect bike.

Very helpful! Helped me get a new bike and set the entire thing up pretty fast! All of the workers…read moreare really nice and helpful when you need it!