I am the owner of Ada's Pizza. I had some issues with Spartan and their service. But, then Chris…read morecalled me and we worked out our differences. He did a great job coordinating with me and getting me the help I needed. Thank you!

Very responsive to our urgent needs, but no after-hours or rush charges. Great value for the cost…read moreof the visit. Professional, respectful -- an overall very rewarding experience for a painful but required task. Mike easily passed the "guard" dog inspection -- if the dogs accept you, then you are good people and we can do business together. We are definitely on their calendar for next year. Thank you, Mike and Spartan Fire Protection.

We have many locations and use different vendors for backflow inspections. The price is typically…read more$75 - $125. Allied charged me $375, and getting an explanation was like pulling teeth. Don't expect any communication from this horrible company. Terrible reviews are completely justified. Avoid at all costs. Update 4/6: Received two quick responses from corporate personnel. Both were extremely professional, and I now believe that my negative experience was due to a new employee with poor communication skills. My invoice was revised accordingly. Allied employs multi-licensed technicians, which drives up their labor costs and makes their pricing much higher for simple things like backflow inspections. Had I spoken with a different Allied rep, I believe they would have disclosed their pricing and referred me to a lower-cost (and lower credentialed) company. If I need more complex work done in the future, I would consider Allied. I believe they have an honest company culture, but it's hard to execute at 100% all the time.

Our experience with Allied Fire Protection was a complete failure from start to finish. Throughout…read more2025, we dealt with constant system issues--false alarms, ongoing errors, and repeated service calls that never resulted in an actual fix. Multiple technicians were sent out, yet problems were consistently left unresolved or pushed off. During a winter freeze, the system failed and resulted in over $500,000 in property damage, with no alarm activation or monitoring notification. Even after that level of failure, they have refused to take any responsibility whatsoever. We continued to be billed for service calls while the system remained unreliable. Communication was poor, response times were inconsistent, and technicians showed up unannounced. Customer service was dismissive and, frankly, indifferent. We replaced them in October 2025, and the new provider identified and fixed the issues immediately--something Allied never managed to do. Serious lack of accountability, poor service, and extremely costly results. Avoid if you value reliability.

We had an issue with an alarm and Icon Fire and Life Safety was able to get to our community and…read moresolve the problem within a day or so. Their promptness and attention to detail was great.

From the owner: At Icon Fire & Life Safety, we are dedicated to providing high-quality Fire Alarm and ERCES…read moreequipment for commercial properties. We have been in the industry for over 10 years and have a team of experts who are committed to ensuring the safety of our customers.