The staff at Bailis has gone to great lengths to help my mother transition from independent to…read moreassisted living. They have been extremeley patient, creative and highly professional throughout. The facility is lovely and well maintained, the staff takes great pride in their food offerings and the wide range of activities organized for residents. The location is central has convenient access to many amenities . If you are looking for a first rate place in an urban setting be sure to visit and talk to Maria. You wont be disappointed. Jackie O

The building was so run down and uncared for. All we saw were a lot of bodies parked up against…read morethe TV -- outside area had no cover. No one was out there but if they were they would burn to death. It looked awful. Just awful and SO expensive! $17k a month take your LO to rot like a vegetable. Please. Just shout this place down.

I read these midling reviews here and on google maps, but this was the best place/option at the…read moretime for my father when he was released. This facility will literally will put your loved one at risk. My father was rushed to the ER after I found him slumped over in a chair. His room was next to the nursing station. I asked the nurse simple questions like has a doctor made his rounds today and seen my father and did he eat his breakfast. The nurse would not answer these questions directly, forcing me to ask them repeatedly until she admitted she did not know the answers and would have to get back to me. I then asked for assistance for my father. Two people came to check on my father including the doctor. It was not until the 3RD person came in and they took his vitals. It was a dire situation and he desperately needed O2. Thankfully they relented and called the ambulance. During this difficult time, the nurse who I asked the simple questions reported me to the administration. Jeremy, some sort of nursing supervisor, entered my room (while my father was in distress) and accused me of threatening behavior, which he could not articulate. He then threatened to call the POLICE to have my arrested. LOL Guys, these guys are unprofessional clowns. If you have a loved one who you care about, do not send them here. If you have someone you are trying to get rid of or possibly punish, this is your place.

This is a long review but hope that it will provide some balanced info as you consider your…read moreoptions. Our loved one was a long-time resident of Goddard House (GH). They entered as an alert and mobile resident. GH promises "you can age in place" but our loved one was forced out as they required more care in spite of the fact that fellow residents were wheel chair restricted and required all sorts of care. Our family was willing to provide 24/7 private care but still we were told we had to leave. GH is a non-profit with volunteer board that is supposed to oversee the organization. There are no terms of office for these trustees; they serve year after year, including the board chair who hired a for-profit management company, SLR which brought tensions. SLR yanked long-standing, resident-focused policies such as financial rent assistance if family paid in full for three years. Policy is gone. However, the board chair requested the admission of at least one resident with full financial assistance at the outset because this person was a friend of hers. There were four changes of Executive Director in the time we were there and at least as much as head chef in the kitchen and head of resident care/nursing. I do not believe there is an R.N. on staff. The facility is outdated. Several bathroom resident falls occurred due to outdated bathroom design. Apartment bathrooms are being updated now as residents vacate but it does not help families whose loved ones fell. Additionally, carpets on 2nd and 3rd floors are original to construction! Yet, the board sits on a hefty quasi-endowment and does nothing. Lastly, the organization was slow to respond to a gastrointestinal virus that initiated in their kitchen and spread throughout the community. Goddard is terrific for a resident who is independent, mobile and requires little care. Brookline is a great location because of its proximity to academic medicine, but if your loved one requires additional care as they age, you may need to leave GH or you might be one of the fortunate ones to be allowed to stay.

I came to visit my mother. She likes all The interesting activities and generous care. It's very…read moreprofessional establishment and I like the chicken coop in the back.

Do not give this company your phone number, they will call you relentlessly even after you've asked…read morethem to stop calling. They are way too aggressive.

In summer 2021 I contacted A Place for Mom to help find 3 weeks respite care for my dad. They were…read morehelpful and the three weeks really helped. Since then, they WILL NOT STOP CALLING and emailing. I've asked politely, and in writing, and rudely for them to just STOP. I can call them if I need them, I don't need them calling at odd and inconvenient times. I'd have given them five stars if they had stopped calling the first time I asked.

Benchmark Woburn is nothing short of amazing. Memory care staff are top-notch! Safety and caring…read moreare the most important factors! Thank you to all of the staff at Benchmark Woburn!

Every time I hear the word Benchmark, I think excellence. I know several people who work in the…read moreindustry and Benchmark is known as the best there is. The care and services provided, especially if you or a family member are in need of extra support, are world class and the Staff is passionate and thoughtful in the work they do. I happen to know two people who work there right now. If I need assisted living in my lifetime, I would like to go to Benchmark!

When I moved in here about 18 months ago I would have said 5 stars but due to the complete end of…read morefield trips to local but interesting places and no longer giving us access to excellent art and musical professionals I would not recommend it at all . The days are long and boring. The apartments are spacious and housekeeping and the food are very good. But certainly think they could do much better on the activities and field trip side.. professional artists use to come in for classes now they put out some crayons and coloring books. Field trips were monthly and interesting now they are nonexistent. Other than the apartments and the food which is adequate. And most of the employees i would say it is adequate at best and very expensive.

Our mother has been a resident at Waterstone for over four years. When we realized that she would…read morerequire assisted living, we looked at a number of facilities in the Boston suburbs, and interviewed staff. Waterstone was rather new at that point but, comparing it to the other facilities that we looked at, and comparing the costs, we felt that this facility, its staff, the programs - and the food! - made Waterstone the best value and the best fit. Now, four years later, we are happy with the experience our Mom has had at Waterstone. She is suffering from some progressive dementia, and so requires an increasing level of care, but the Waterstone staff has been accommodating and supportive. There is a personal touch to everything, and we rest well knowing that our Mom is well cared for. The programs and events are sophisticated and stimulating - and the staff are open to suggestions for more types of events. We ourselves often visit, eat with our Mom, and attend events with her. We are on a first-name basis with a number of staff members. The facility is ample and is well laid out to encourage social interaction - if Mom doesn't feel up to going out, she still doesn't feel "cooped up" or isolated if she stays inside. She makes use of the library/living room and of the public areas every day. We also like the location - right off of Route 128, behind Wellesley Hills shopping, but tucked away, and adjacent to the Charles River and its walking paths, a footbridge and beautiful foliage. The community of residents is interesting and stimulating. And, in talking casually with other residents and their families, we have found that most are also happy with Waterstone, and it is a supportive residential community. We have highly recommended Waterstone to others looking for assisted living accommodations for their loved ones, and we will continue to do so.

If I could give zero stars, I would. The nursing home in Dedham basically keeps the patients fed…read moreand clothed. Beyond that, forget it. The patients are slumped over in their wheelchairs in front of a TV. You ask for something, and the response 90% of the time is "I'm busy". The place serves as a hospital only when in it's in their best interests. In a nutshell, it's one big corporation. Horrible.

my friend told me i was in th best rehab in the country. it must have changed since she was there…read more my friends sent me flowers. they were beautiful but not one had a name on it when it was delivered.i had no idea who they were from.iasked and asked for help finding who had sent the flowere but no one cared to help me.it still bothers me. the aides were cranky. they seemed over worked and under paid. actually the aides that were men seemed less tired and they were not cranky at all

The Cambridge Homes is such a quaint Independent and assisted living community. Truly the hidden…read moregem of senior care. The stability of staff and the length of residency really paints a picture of how the company treats their staff and how well cared for the residents are. All very important to me when looking into senior living options

I have never seen an assisted living facility that is so beautiful, clean and with such competent,…read morecaring and friendly staff. My aunt moved in during this past year and she is absolutely thrilled with her new community. Great food, great activities inside and outside the building, fantastic apartments. I couldn't imagine a better place for my aunt at this stage of her life. Thank you Residence at Vinnin Square for everything you do for my aunt. I live in Arizona and it is very comforting to me to know that she is so well cared for. I only wish I could give it more than 5 stars.