They sell very old vape juice that should have been pulled from the shelves and then act like you are the issue. Will never use this store again. read more

My family, friends and I had been coming to better vapes between the Jerseyville and Godfrey location since I moved here 8 years ago. It's always been a solid option on vape supplies. As of mid October the store itself has had a significant decline. They never had my supplies I needed anymore whether it be juice, or coils. My favorite was rascalian and my partners was the kid. They have not carried that juice in my desired nicotine level since mid October or my coils. Apparently Charla doesn't work there anymore and she was wonderful. She was always on top of my stuff and very friendly with us and always had stocked up what I needed. I called the Godfrey location today because they are supposed to open up in Jerseyville at 11 and nobody was there as of 11:15. I wanted to know if they were closed for some reason today. The worker told me to wait 5-10 minutes which I was okay with. So I waited and nobody arrived. Two other customers pulled up while I was waiting and I filled them in. They have since hired somebody who clearly didn't receive adequate training because since Charla has left they are out of everything we are looking for. The other two customers quickly agreed that it's gotten bad. After they took off I decided to call the store back because it had been 40 minutes since they were supposed to open. I told the worker at the Godfrey location and after the worker talked to the owner told me the Jerseyville worker was sick and not coming in. Which I can understand. Then I asked to speak to the owner and was told he was busy mixing juice in the back and cannot come to the phone. So the worker offered to take a message. When I began sharing my concerns about the new worker and how things are being ran the worker began getting rude. I told them Charla was an amazing worker to the store and the dude said "you mean the girl who left without putting in her two weeks." Since when do businesses say something like that to a concerned customer voicing their opinions and concerns. If that was true I don't blame her. She dodged a bullet. After 8 years I will be taking my business elsewhere as well as my family. I will be contacting all friends about this as well and they can decide whether they want to deal with this establishment. What a joke. Avoid at all costs. Just disappointment these days. read more

They have a wide variety of juices and are very knowledgeable about vapes and other products. Very friendly staff. Im now a loyal customer. Five stars! read more

This company has amazing premium juice. I'm talking about their juices not the other companies that they sell, it's absolutely positively delicious. I know why they called it better vapes because it's better than most of the high priced companies out there and at a way better price... my only suggestion would be ordering online can be kind of confusing I couldn't find some of the flavor descriptions. But no worries I just had to pick up the phone and called and was able to get everything straightened up my order. You got to try Rascalion- best caramel flavor ever and I've tried over 50 caramels Also Depraved taste like a goey marshmallow and sweet gram crackers flavor!!! read more

Awesome deals on Electronic Cigarettes, Starter Kits, E-liquid, and Accessories. Find Better Vapes on Facebook https://www.facebook.com/bettervapes Use coupon code "FACEBOOKBV" for 10% off any order read more

Better Vape of Jerseyville...better than what?...better than nothing should be their slogan. I guess that is the way they are thinking because they are the only vape shop in town. On numerous visits they were out of stock on popular products. All staff including owners are unknowledgable about their products. I went in one time and of course they didn't have what I came in to get so the guy offered me some locally made e liquid. I got home and read the packaging and it said it was manufactured in California...I live in Illinois..pretty sure thats not local. This shop will certainly suffer once another shop opens in town...the monopoly for this store will not last forever. My advice for owners would be to learn your product before selling it and to learn how to maintain proper stock levels or teach whoever is responsible. Lastly...quit gouging your customers! V 12 coil at this store is 7.99 plus tax....went to vape shop one town over and paid 4.50 for same coil. read more

The juice claimed the be like Kool cig. Did not taste anything like no menthol and the nastiest tasting juice ever, through 120ml into trash. oh well ! steer clear read more