These people are the best! Came in with covid-related problems over three days, so saw a couple of…read moreshifts in action. From the Docs to the admissions people, they are not only caring but also efficient. Frankly, they're more like a doctor's office than my primary care -- and you even see an actual doctor!

I came in really sick, visiting from across the country, and appreciated how easy it was to get in…read moreand out and how courteous every single staff member was. The doctor I saw was experienced and attentive. Part of why I chose this business is having lab, X-ray, and Rx on site, as I did not want to run around town. While my wait was longer than I'd have preferred, I knew I was risking coming in at noon when some providers may be at lunch, but I was still in and out in about 1.5 hours without having to make other stops.

It was a very terrible experience! I went yesterday may28 and I was supposed to get a call the next…read moreday and i had to pay out of pocket to get seen 175$ I want my money back because you guys didn't even called me or nothing I'm going to report y'all for stealing peoples money, this is so crazy I went there in an actual need I thought y'all were going to actually help me, on top of that there was a used tampon in the bathroom it was a terrible experience I wouldn't recommend it, after I already paid that's when I was searching for a better place but it was already to late!! I'm going to report y'all so I can get my money back i don't know how you guys are called urgent care if y'all don't do hall jobs correctly

Dr Muharram is very caring and thorough She is very…read morecompassionate and treats patients with extreme care I highly recommend this practice and am very satisfied with the quick response and quality of service!!

Monday 1/28/19 1:27…read morearrived - greeted by receptionist who was working with someone when I walked in. Not a long wait at all. Less than 5 minutes. Receptionist was very nice and professional. My co-pays was same as a specialty doctor. It is important to ask if they are in-network. Clean waiting area. The young lady that took my blood pressure, pulse and tempature was very nice and professional. The overall look of this place is really nice. My room was clean and welcoming. The doctor, Dr. Carla McLain, was awesome. She was very confident, knowledgeable, and professional. Very pleased with this clinic. I was all finished by 2:15pm . **Update 1/31/2019 They called me 3 days later to check on me! That was awesome customer service.

My mother arrived at 7:50 , an African american women with a pony tail on 01/02/2025 sat at the…read moredoor and stared at her for 5 minutes while she was at the door. The policy says online that if a patient arrives and walks inside before 8pm they should be granted services. This was a horrible experience and would not ever recommend this location to anyone to work or be serviced.

I was disappointed. there Is no one that really cares in the medical field. I just needed my two…read moreyear old who suffers from throat issues. I left with the doctor telling me some Bs about dealing with his illnesses I needed help. It was closing time. I am out 75 bucks. My kid is very sick. Nothing was done. Viral my booty. When they don't know they say Viral. Been awake with my sick baby. How the hell am I supposed to care for my kid. When awake all night with him I came for help he is sick and noone provided any help. The end of my visit I even said he is sick. The doctor just talk to me more about dealing with his sickness.

Care quality sucks!!! Np didn't explain what he diagnosed. Was more concerned of going to sit down…read moreback at his desk. I had to ask on the way out what was wrong and didn't even explain the results to test they took. His way of explaining xray done on my three year old was it was "ok" . What does that mean. Never coming back here.

Just called again and went through triage just to be told they are again fully booked for days!!…read moreThey even asked if patient was homebound which he is!! He has no legs and unable to hold himself up which makes it almost impossible getting to a Dr appointment without calling an ambulance.Seems like they pick and choose which patients to see based on which insurance has highest reimbursement!!! DISPATCH HEALTH IS AN ABSOLUTE JOKE!!!! Have been unable to book an appointment on two different occasions. The portal states there is availability in my area and to call them. After calling them, I was told there was no availability for the next 48 hours. I call the very next morning as soon as they open and again, no appointments available for the next 48 hours. This company use to be great, now it is a joke!

Feeling like I had a bad flu, decided it was time to get a covid test, just to be safe. First…read morecalled local CVS (a store I avoid on the best days) but they were booked-out for several days. Found a link to DispatchHealth and thought it was worth taking a chance. They have generally good reviews, and I loved the idea of a home visit. They arrived on time the nest day, after setting the time by phone early in the morning. Two very nice, very professional health workers, a nurse and a physicians-assistant, came to my house, did a very thorough exam, asked appropriate questions, and gave me a covid test on my front porch. They also wrote some prescriptions for me to ease the cough and other symptoms. They sent their results to my primary-care doctor, and called later to check on me and give some advice, which impressed me. They were friendly, thoughtful, and professional. And it's way better to be treated at home than to visit a clinic somewhere. Expectations were exceeded by Heather and Stephanie every step of the way. Highly recommended.

The front desk staff was awesome! My issues began when I got to the back. The first issue is that…read morethey weren't discreet about reviewing my previous images. I had surgery in May of 25 and was left severely limited and in pain daily. I went to PF with hopes that I could get X-rays and find out what was going on. Well, the X-rays clearly show issues but the radiologist said he didn't see any issues. How? I have an entire knot that is filled with fluid under my thumb. My fingers are curling and I can't flex my wrist. PF didn't want to diagnose me because they didn't want to be the ones to go against the sergons' notes. But called me and said that I should go to the ER for further testing. Make it make sense. Is there an issue or not PF? SMH, VERY DISSATISFIED

The intake staff was HORRIBLE! She needs to learn how to treat customers/clients/potential…read morepatients. The quality of care provided is by far the worst. If you don't know how to interact with the public, you probably are in the wrong profession!

Absolutely will never use MinuteClinic again. I went in for a basic covid assessment and expected…read moreto be charged the amount listed on CVS's website for that service. I was instead charged four times as much for a full exam. The nurse practitioner talked to me for all of about three minutes, listened to my verbal description of symptoms, said "that sure sounds like covid", and told me to go buy an OTC medicine. For that, I'm being charged an exorbitant amount, and MinuteClinic refuses to adjust the charge down to what I expected it would be. Never. Again.

Came here for a sprained elbow. The website states they work with minor injuries included sprains…read moreand breaks. So I walk in an immediately was seen by the main nurse and some other assistant nurse below her. Why they needed 2 people I have no idea. I tell her that my elbow is not healing from when I fell on it over 2 weeks ago. The outside was really tender and sore. I state my best friend who is a Physician Associate states that I should be given antibiotics for any underling issue that is causing it not to heal. I let them know this and immediately the nurse or whatever she was say " I am not prescribing you anything. You need to go to the ER and get a x-ray we don't treat what you have here" I was charge for a visit for them to tell me they can't see me and acting like I came in for drugs, let alone antibiotics, really?! She scoffed at me and looked at me like I was a loser. How dare someone who made a oath to her job that she will take care of anybody needing help. I went to Patient First and got a X-ray it was a hairline fracture. Guess what the doctor gave me?!ANTIBIOTICS! Exactly like I thought from the beginning. This place is a joke. Do not go here. It's in the back of a CVS next to a pharmacy that's very jammed pack. They also did not sanitized I noticed for Covid. This should be shut down!

Thanks Yelp for giving me a "scripted" version of what I should write…read more Review based solely on the facts that: 1. Had an appointment at 820am and yet 10 minutes goes by and no one has seen me yet. I arrived at 805am to ensure I get my paperwork done!! 2. No one in reception is wearing a mask. During Covid. In a medical facility. The medical staff are, but this should apply to EVERYONE in this facility.

A wonderful experience every visit I've had here at AFC in Glen Allen, VA. The staff is courteous…read more& polite & everything is explained. Feel free to ask them your questions too. Very sanitary & properly attired with masks. Sanitizer & masks are laid on a table for visitors & patient use. Suzanne Paul Nurse Practitioner is my present PCP. I'm very satisfied with her bedside manner, knowledge, conduct & examination. I highly recommend AFC in Glen Allen in Short Pump, VA.

Thanks for being there on a Sunday and every day! Because of…read moremy age, I have come to learn more about your services over the past several years and the importance of me taking care of myself in a timely manner. I have had both knees replaced and it has proved to be life changing. While my recent visit was minor, it was comforting to be able to make sure my foot injury was indeed just a "bump in the road". I've watched too many friends ignore their minor injuries for several months hoping the pain would go away only to eventually require surgery to address the original injury then with more serious complications requiring additional treatment. My every encounter with OrthoVA has been top notch and professional! Thanks, again!

Had a great visit from start to finish. Dr.Patel was very nice and attentive to my needs.read more