BEWARE OF BETTY BLUE AGENCY/MARIA: Hi Mommies. I wanted to alert everyone about what Maria (the owner of Betty Blue Agency) did. I retained her about 1.5 years ago to help me find a nanny for our family. She found me a placement and charged me and the nanny a large fee. Fortunately our nanny has worked out for us and we love her tremendously, and vice versa. However, I recently found out by my nanny that Maria reached out to her and asked her if she wants to look for a new family and make more money. Our nanny said she is very happy where she is and does not feel the need to make a move. I talked to some others who have used Maria, and this is apparently a very common thing that she does: rip nannies from their families a few months or a year into the placement just so she can continue making money off of them, even at the expense of tearing families apart and severely impacting working families' lives. I tried calling Maria yesterday to speak with her directly, but I believe she screened my call and did not pick up. Stay away from this woman and her agency unless you want to risk this happening to you!! read more

Very unprofessional company unbelievable how can you hire someone to text the entire time and follow your cute baby with hot cup of tea! Maria sent someone to our house that made my wife crying! She didn't watching my baby this company is scam stay away! She washed some grape for my baby that was not clean enough then my wife warned her then she washed it again and again it was not clean! I don't know what other thing she fit my baby that he threw up!!! My wife had to cry all day (I just used them ONE day and my both Babis are sick now) When I asked Maria I need someone better and money is not issue she responded why did you asked her to leave she's not supposed to wake up for your newborn! Apparently I don't even know this company existing is literally legit or not! Be carful DONT LEAVE YOUR BABY WITH THEM. SCAM SCAM SCAM 0 star is too much for this unprofessional company! read more

I hope everyone who wants to use this company read this before actually signing a contract with Maria. Before Covid I was looking for a nanny that would work Monday through Saturday. Initially I interviewed 2-3 Nannies and signed a contact with one. After 2-3 weeks, my house keeper told me that the many told her she wants to go back to her country in 2 months and she only wanted this job for 2-3 months before she goes back. I also found out that she was 73 years ago and not 54 that the agency had told me. Because my contract would expire I reached out to Maria and she said don't worry we find you another one. Since then she kept referring very unqualified candidates. None of them wanted to work on Saturdays either. After 8 months of search my friend referred nanny to us. 2 years late I call Maria asking for a part time weekend nanny hoping she would use our credit that she had promised. Still to this day I never heard back from her and just today she yelled over the phone saying she got 6 weeks to months of service 3-4 years ago and that's what I paid for. Basically I paid almost $1000 to her and most importantly she wasted my time. read more

DO NOT USE This Agency ... Hired for a small apartment. And after 4 and 1/2 hours nothing was clean . When speaking to Nelli regarding displeasure they do not have the decency to help with the issue and still demand payment! Also a scam is charging more for their use of cleaning products. She Showed up with a powder cleanser and a spray. And paper napkins ( not even paper towels). And a broom no less. Not even a vacuum. The apartment was vacant so no clearing off counter or no furniture in the way!!! No restitution offered! And they have done this before to us. We have been customer for long time - now I remember why we stopped using them!!!! Save yourself do not call Betty Blue. I ll do it my self next time. Bad name for cleaning companies.. ps I wanted to give zero stars but would not let me post So take away the star read more

They come and poach your housekeeper after your contract expires. Do not recommend at all. Horrible.

I just want to send a warning to everybody who is planning on using this services. I am very surprised how these people can stay in business. I used their services this past Saturday. The lady, who Maria sent to me did not speak any English and had no clue what she was doing. She spent more than two hours "cleaning one bedroom". But that is not my main concern...She ruined part of my furniture that was a memory piece as well as irreplaceable.This lady used Clorox to clean that piece of furniture. The picture is attached. In order for me to keep the table I will need to completely resurface and that will cost me more than $1K. I was not in the room when it happened, but I have cameras installed in my apartment. When I noticed the damage it was very easy to see who did it. I called Maria and she said, she does not want to see any proof, I can call my renters insurance AND BETTY BLUE PREMIUM ARE NOT RESPONSIBLE FOR ANYTHING, AS THERE WAS NO CONTRACT BETWEEN US AND I PAID MAID BY MYSELF TO CLEAN THE UNIT AND THAT'S ON ME. WHOEVER THEY SENT IT'S NOT THEIR RESPONSIBILITY. The people that they are hired come from nowhere, no screening, so basically anybody can walk in your place of living and do anything they want. I hope somebody will report this company to IRS or other government agencies. read more

Betty Blue Agency - Employment Agencies Near Me - Encino, California

I'm furious with this company. Never again. Who comes to clean a house and not clean it and start yelling at a elderly ? You can't say it's clean if the owner of the house is saying it is not. The stove is filthy and so forth. Nothing was done in 5 hours. Called management and went through a big conversation and not going into details. But they didn't seem to care or know who works for them till I went back and forth. Anyways I'm super pissed my money went down the drain for this BS. read more

do not hire this company they do not know how to clean they are very disrespectful and they scam you out of your money these people are sick minded read more

BEWARE! AVOID THIS COMPANY! No background checks are done by this company for Criminal or Psychological issues! I witnessed behavior at a friend's home that would definitely be labeled CLINICAL! A mentally unstable housekeeper was sent to her home by this Agency! My friend made a call to the agency about the strange and scary behavior and the "manager " named Maria.. (may be the owner) was Unprofessional and RUDE. What manager with any sense behaves like that to paying customers? Very very Odd. She seemed a bit mentally unstable herself! YELPERS, please be safe and stick with personal referrals from people you know very well. Always get references ( from more than one employer) along with a copy of a housekeeper's driver's license/ California ID BEFORE allowing them to work in your home. read more

Flakey. Be careful. they are a 50% no show rate for me at least. Had an appointment for the maid to come at 6pm. I rushed home after work to make sure they are not waiting for me. I called them at 6:15 and someone on the phone said that they are on the way. Waited until 6:45 and called them again for Maria to tell me that "she is lost in a city which was not in, then says do you still want me to send her". If she is lost? wouldnt she or the manager want to call within a decent time period to ask for better directions? or for help? 1st time - they missed my an entire corner of the bathroom and kitchen. 2nd time. no show. 3rd time. did great work 4th time - no show. read more

The agency is good and their service is prompt and reliable. The only thing they need to do is teach their cleaning ladies to be courteous and tell them that they need to call back the client if they are not going to show up for work especially if they find them another job while they're working for us already. We have the right to know that they are not coming without making a hundred calls and a thousand messages. read more

Ugh Maria is the worst! I called a month in advance looking for a nanny and Maria got all my request and said there are plenty of nannie's available when I need them. I was getting a little worried closer to the date because there was no calls or check ins from her. I called and called, she never got back to me and even when I was finally able to reach her, she sounded like she had no idea who I was, getting my info incorrect. She kept saying don't worry, she has more girls coming in and she would send me photos that day but NOTHING! After few attempts of trying to reach her, it was clear she didn't want my business. Take your business somewhere more reliable and appreciated. read more

DO NOT USE BETTY BLUE. My housekeeper I had had for years retired and I was in desperate need of a housekeeper, so I went with Betty Blue. This was the worst mistake I could possibly make as the housekeeper they assigned to my house stole my MacBook, money (that was in my drawer in a zipped wallet), earring, and who knows what else. When I contacted betty blue to report her they denied everything and said she would never. A few days later one of her coworkers stepped forward and said this was not the first time that housekeeper had been accused of this. Don't use Betty blue if you wish to remain with all of your belongings!! read more

So far, we have had a good experience with Maria. Finding a good live-in is challenging and it mag take more than 1 try but Maria has stood by our side and has actively helped us achieve our goal. We recommend this company. read more

I am very pleased with my experience with Maria. There are a lot of agencies out there, but Maria actually cares for her clients. I was looking for a live in to join our family because I have a toddler and a baby on the way. She was patient with me until I found the right person but she also followed up to make sure everything is ok. I recommend her 100%! read more

I called Maria because a friend recommended Betty Blue to me. I discussed my needs and asked to come in the next morning to meet people. I met about 10 women within an hour, and hired one on the spot. She has worked for us for almost two weeks, and has been a wonderful asset. I needed someone to get my kids ready for school in the morning and drive them to school, clean my house, and cook dinner, and that's exactly what I got. She is professional, responsive to my needs, and arrives at least five minutes early. The one thing I wasn't entirely prepared for was interviewing by asking my own questions, which I guess I should've thought about beforehand, but Maria helped me get started. I honestly don't get all of the negative reviews; it would appear as though that comes from a lack of communication of expectations from the employer. read more

Worst labor agency I ever dealt with. Be careful!!!! This place is a one big scam. The owner is faking the workers resumes and u end up with an un qualified house keeper/ babysitter at your house. Yes, they guarantee satisfaction and will swap the workers for u for 3 month, but trust me, after 3 failed tries u will just walk away from your $500 deposit and regret u ever step a foot at this place. read more

We've used Betty Blue to locate a housekeeper. The few they sent, only one was "ok" except she washed all our whites with darks. Everyone else, comes for one week, and next two weeks, asks for more money. Another month later, they want even more money. It continues until you are paying someone who leaves you with 40% of work that was supposed to be included in their pay. I'm not sure what this "Agency" does but from what the girls told me "They are expensive and we pay them to help us find work". Luckily, we've not paid any fees (of that I am aware of) to locate a housekeeper. When you call the Representatives to clarify issues (pay rates, language barriers, assistance with communications...) the response is "You need to ask them. They are independent". The last person they sent us, came and worked. When it was pay day, I clarified with my husband the pay and he was told $55. I asked the lady (who spoke english) if that was correct. She said "$57". I said "Ok. $57 for Tuesday and $57 for Friday that is a total of $114.00 right?" to which she nods. I cut her a check and we bid our adieu's until next Tuesday. BB calls us on Monday afternoon and said "She quit. The pay is too low.". Now she says to the Agency $67!? Unreal..... I have NO IDEA what kind of games they are pulling. Use them one time and I'm sure that as a "team" they are fine. As an individual person coming on a regular basis...be prepared to just keep giving raises with VERY little return (you will be doing A LOT of work). I've tried to remain silent but feel that this is a scam of a company. I've finally placed my own ad and already have 6 candidates who come with GREAT references and papers and ID's. They speak english and have Quickpay capabilities. Oh, and they all drive and have been with their current employers for over 8 years! This company is suspicious to say the least. Not sure what kind of "employment" agency this is but, when I was a representative....all my employees were a direct reflection of me. If these girls are a direct reflection of this company, then I would say they are unreliable. read more

Do not approach these people. They say they'll send someone and the person never comes. If you call them, they put you on hold forever. Completely unprofessional. Have been using them for over a year, but never again. read more

I hired 3 ladies for cleaning of a rental. The whole day wasted their time and at the end of the day house was just as dirty as the beginning. When I complained why the work was not complete they said they would call the police if we don't pay them right then. When I called to complain to Maria who sent them she just BS her way out of taking any responsibility for them. They send shady characters that are more of con artist than workers. At the end I ended up paying twice for the cleaning since I had to bring a company to clean the house. read more

This agency is terrible. Be ready to pay an arm and a leg for their service only to find out the fee only covers one placement of an employee, one week grace period. Their candidates don't speak English and the place looks like a sweat shop. They hide all these people in a back room and don't even prequalify anyone based on your needs. They claim they place people w prior high profile client experience to impress you, and they think because they worked for the Hilton family you will pay $750 a week salary. Candidates walk away when u suggest anything less. Be ready to pay $18 per hour to get anyone who speaks English and does what you want. They try to get most money for their candidates, not justified. Beware! Not worth your time. read more

I used this agency for my mom's full time live in helper. Maria was prompt and she sent me a very very reliable and hard working honest lady. I am very happy with her. Thank you read more

I would not recommend doing business with this agency. I just got off the phone with Maria - the "manager". She was rude and unreasonable. I told her what I am looking for with regards for help in my house - which includes paying someone via payroll. She tsk-ed me, and told me that she doesn't think she will be able to find someone to work for $15. She expected me to pay taxes ON TOP of $15 / hour for a full time position. I cannot stress enough about how the prior reviews are true. Based on my conversation with her it seems that she is just after the money - and not really willing to "warranty" placing someone. If I pay them a week's salary (which seems reasonable) they will do be a FAVOR and replace someone in 30 days. Isn't that what the fee is for? She was rude and unprofessional. I am not going to do business with her, and you shouldn't either. read more

I have to write an update .I used this service while my live in Nanny was out of town and specifically told them on the phone it was only temporary. I keep getting phone calls over the weekend from Maria the Manager being so unprofessional and rude . Why would you even think of calling me and yelling at a paying customer . Your the manager running a domestic agency you should have some ethics and train your staff they reflect on your lack of leadership and manners . I can only imagine how you treat your actually staff . I was very concerned that they do not do back ground checks on the people they send to your house and ask for cash only. Even though they claim to when you ask them they actually dont . We let these people in our homes . How dare you lie !!! To your customers. I can not imagine how this agency stays in bussiness . The nerve to call and harrase and lie . I'm a true yelper if your reading my reviews . I am all about supporting a local business but in this case I'm telling you this place is so unprofessional and rude. Do not trust this establishment what a horrible stressful experience . If you do Good luck !!!! read more

I don't know why Betty blue has such low reviews, I called them Friday night needing someone for Friday night they told me they would contact me back and let me know if there's somebody available. Within an hour they had somebody available and she was ready to work at 5 p.m. . The lady was very nice did a great job and price was fair. I would use Betty Blue Agency again. I would recommend them. You might even find someone that you like to use every week. read more

I've been using Betty Blue for over a decade and have nothing but great things to say about the agency. Maria always provides the best people for my cleaning needs. They are hard workers, do a good job and are trustworthy. If you're looking for good people, look no further. read more

Maria rocks !! I have known her and used her services for 13 years or so . Never have been disappointed with her services . She's wonderful and cares for all her clients. read more

I have hired 4-5 woman from this agency thinking it was professional! The First Lady told me yes to all my questions in the interview and seemed like a good fit...she last just long enough (2weeks) for my warranty to be over! I called Maria upset being I knew it was suspicious so she said come interview for free again...I did and I found someone who actually worked out great for almost a year (even though she only spoke Spanish and I had requested English). We moved and needed a live in so I came back to the agency and interviewed. The lady I was placed with was coming out of a 12 year gig and basically wanted to sit around a chat all day long. Not what I was looking for seeing as I have a 2 story 3500sq ft house with 2 dogs and a toddler oh and a baby on the way!! The lady was apparently unhappy in my home bc I expected her to work so she quit 4 days in. I thought it was a blessing in disguise bc my husband and I were planning to give her another week before we let her go anyways. Well the next lady I got was basically pushed on me by Maria who raved about her qualifications and qualities and since the other 3 woman that were there that day for me to interview (2of which spoke NO English) were not going to fit physically with my house I went with this "lady". Let me tell you....she was the most UNQUALIFIED housekeeper I have ever encountered in my life!!!! She did not how to empty the lint filter on dryer She said she could cook simple meals for my son yet he ate cookies and fruit for breakfast!!! I would show her very basic things over 10 times and she would still not get it! Every time I would explain something she would say "yes ma'am" yet do the opposite (mind u she spoke English) She used 6 rolls of paper towels in 1 day!!! And my windows and mirrors were worse then before she "cleaned" them I could go on and on about how horrible she was and how many red flags she showed us! When I called the agency to express my disappointment in her and her actions I like others have stated was told there's nothing they could do and I have to talk to her!!! I know for a fact this agency takes money for the employer as well as the employee they also tell the candidates to lie and say they know how to do things they do not. The employees give the office an extra $100 to be placed at the front of the line for interviews in hopes they get a job faster! I suggest u do not use this agency as I have for the last year and have been scammed!! The references are not even 100% legit!! read more

I have reached out to Betty Blue (Maria) for over 10 years for staff and helpers. I have never been disappointed. Prompt and friendly service even during holidays. read more

If I can give it a zero I would... maria called my boss and myself she is so disrespectful.. so many ladies that we have hired from this company always complain and give us their personal number and ALWAYS tells us not to call the office if we need them the next day... now maria called and said that we are not allowed to do that given the fact that we never actually asked for the number.. also when you call they never give you info on the policy or how the company actually works.. they hire ladies and take away percent that we didn't know they have to give them all the time.. so now she called saying we are taking away from her business when in fact we don't ask the ladies for personal numbers... also not only was she so rude over the phone she talks over you and instead of being an adult and talking she hang up.. so now I have filed a complaint not only with BBB with the department of consumer affairs. read more

I do not recommend!!! This place is a joke. They misrepresent the nannies they send - they sent me a nanny who had a felony background and then even with a background check with 20 pages of felony convictions the agency tried to tell me I was reading the report wrong until I mentioned I was reading it with my neighbor who is a police officer.... After several months of being unable to place someone i finally requested a refund- well, they have not refunded my money or returned my calls even though per the terms in their contract I am due one. read more

I've used Betty Blue for housekeepers and help at parties. The price can not be beat and the workers have all done a great job. I've recommended this agency to others and they have been happy. read more

I am so grateful that I found this agency. We use this cleaning service for our facility and they always do an impeccable job. Nella and Maria are a pleasure to work with. If our regular cleaning crew is unavailable or they call out for the day, they will send us a replacement immediately. This company is the only one I have found that will give you same day service. We receive daily comments on how clean our facility is and I owe it all to Betty Blue! Share review Edit review Delete review read more

This was by far the worst experience I have had finding a nanny. The owner pressures you into picking someone on the spot and rushes you sign a contract, collects a whole weeks fee...making it look like its for the nanny..come to find out that was the agency fee..I had to pay the nanny separately..the people sent are very very inexperienced..the lady i chose literally couldnt change a diaper properly..i had to show her how to wipe my baby's butt and she continuously was putting the diaper on the wrong way..not to mention she told me after i hired her she can't sit on the ground to play with baby because she cant bend. Total waste of money..DO NOT USE THIS AGENCY. read more

You wrote a review for Bettye Blue One hour ago 1.0 star rating 7/2/2019 This was a terrible experience for me I would not recommend anyone to use this company for the fact that their customer service was horrific. I called and requested two women to come to my new home that I was moving into where there was no furniture or anything and the house was relatively clean to start. The women arrived and it was $20 per woman per hour so it was $40 an hour. After about 2 1/2 hours I noticed that the women were still in one small bedroom together and had done almost nothing. I called the agency and I asked them to please talk to the women that they don't need to be in the same room that I would like one woman to work in the kitchen and the other woman to do the bedrooms. The woman from the agency contacted the women and asked them to please work faster and that they should be doing separate rooms and there's no reason that 2 1/2 hours they have only completed one small bedroom. The woman came and started to scream at me and say how dare I call the agency to say she was working slow and continue to give me attitude and be rude and nasty to me in my own home. It came four hours and one of the women said we have three minutes left until we leave please pay us now. I paid them because I was so uncomfortable in my own home and they left. The kitchen was still so dirty the pantry shelves have not been touched there was dust on the counter I don't know what she had done in that time. The other woman did two small bedrooms and a bathroom. This is all in a period of four hours with two people and nothing in the house not one article of furniture. I called the agency and explained that this is unacceptable. Today it's been a full week I have left a message almost every single day requesting either my money back or four hours of two women who will actually clean up the house. I have not yet had one phone call returned. I was very courteous on Friday saying that if I did not get a call returned by Monday I would file a complaint. It is now Tuesday and I never received a call back so I'm left with no other option but to let everyone know what a fraud this company is. I am so upset that I paid this money for absolutely nothing and worst of all not even given the courtesy of a phone call back. Horrible customer service. I would never recommend them to anyone. read more

This place is awesome! I was being my usual self and forgot things -_-, had the in-laws coming and needed someone ASAP!! Betty Blue was a fast, efficient, and super effective way to acquire someone within that same day I was able to find someone and they were ready to help at that moment :-) overall, super pleased with the service, they employees were nice, and the lady in charge, Maria, supervised everything to make sure I was taken care of!! They definitely "came in clutch" and have a vast array of services offered. read more

This is a mafia like operation. I am sure the good reviews are fake. The person they sent came one day and no show. The agency gave me the run around and scary mistreatment by their office staff when I finally got my money back. I would not recommend, in-fact advise to stay away from this business. read more

I reached out to this agency gave them a six hour dollar deposit in which they held for five or six months. Never found adequate workers as a matter of fact one never showed up after I waited all day long and the other had quite a complicated driving record. The woman in charge by the name of Maria called me on a Saturday when I was out with my family to insult me. The problem was some of the people she had put me in contact with that had that had not shown up had my number and months later reached out to me looking to see if I still needed someone. Once we ended our contract I never reached out to any of these people yet they reached out to me. She then blamed me and was not willing to listen was extremely rude and self-centered. I tried calling recently to explain the situation she basically hung up on me. Please be aware do background checks and be wary of 'Maria. For a place that supposed to be caring considerate and compassionate. There was none of this given or received from the woman in charge of everything by the name of Maria. As you can see their yelp reviews are already very poor. Thank you read more

I agree with the high review. The price is very reasonable and I got a cleaning woman the morning I requested. She did a good job and seems really honest. read more

yes all these bad reviews are absolutely true people do not use this agency. dont know what kind of business they are running its definitely not a professional one. i hired someone yesterday was a no show. i decided to give them another chance today im still still waiting similar maria story shes lost somewhere in the city asking for a ride very unprofessional for $20 an hour than im already paying! some needs to report these people. read more