Brought in my daughters miss me pants to get cut into shorts and brought in a second pair to have them the same length. So the service I requested was 100. I was happy and so was my daughter. Came out exactly how we wanted them. There is a new younger girl in the front she's really friendly. And the cost for this was great. With the new young girl in the front the service is way better. To see a smiling face when you walk in somewhere to spend your money makes you feel good. read more

It's not the cleaning I am giving one star to, as I haven't gotten my clothes back yet. It is the customer service, namely Maria. She was so cold and unfriendly. She tried to make me feel "less than", but I ignored that. I used Betty Brite for years when the Ellis's owned it. I loved going there. They were so friendly and accommodating plus they did great work. I was incapacitated for ten years, moved away for two and just moved back in May. I had some cleaning so I thought I would definitely take it to Betty Brite. Well, not again. I will be looking for another cleaners. read more

They made my jeans 4 inches smaller in length and size and they were very bad when it came with prices

I went in to dry clean my wedding dress. The lady at the front counter was rude. Didn't greet me when I walked in. I asked if they dry cleaned wedding dresses. The lady said yes. I could barley understand her as she mumbled her response. I said okay. I handed her my dress and she demanded I take it out of the bag. I said sure. She proceeded to say you know it'll be $99. I said that's fine. She then started to pat down my dress and just said "no I can't do this" and I asked why. She said it's got glitter and just started turning away. Why would she quote me $99 to just turn me away? This isn't the first rude encounter I've had at this dry cleaners! Don't support this business! read more

Took in 4 shirts and 5 pants $46 all shirts except one had double creases for the military press, my dress uniform had hard creases from where they pressed and is shown on the front of the uniform I didn't look at the pants but I'm sure they are the same. Wouldn't recommend this place for any professional profession read more

Very disappointed! I took a white suit jacket to be cleaned. When I took it, it was still bright and white and only been worn once. I got it back off white and large stains like it had grease all over it! read more

Nice friendly staff, clothes ready when promised. Alterations well done, would recommend.

I took my bridesmaids dress to be hemmed 5 inches, but seamstress hemmed an additional 2 inches off the dress! If I wanted it hemmed 7 inches, I would have requested 7 inches. Disappointing. I can only wear flats with the dress now.... read more

took my pants to be washed, I got them back absolutely the same as they were before, seems like they did not do anything to them and they still charged me $35. very disappointed. read more

I started using this place a couple of months ago for my dry cleaning because they are located near my work. So far I've taken in a couple of bridesmaid dresses, a few regular dresses and my wedding dress. The bridesmaid dresses had not been cleaned since I wore them (2 and 4 yrs ago) and they got all the stains out. They charged me $7 a piece. Since they did so well on the dresses, I decided to take my wedding dress. They did an awesome job and only charged me $20 (sweetheart sequence top, tulle bottom, medium length train)!! Very reasonable prices. The only reason I give them 4 and not 5 stars is because their customer service is slightly lacking. When I go in, the lady doesn't say "Hi" or "how are you" but will just take my name and say "it will be ready tomorrow afternoon" lol. But honestly I don't care because their job is done very well and their prices are very reasonable. read more

Strike 1 - Shirts where not done at time expressed. Strike - 2 $15 for 6 shirts w/ starch Strike 3 - CASH ONLY!! Never using them again. read more

I go every month to wash my comforter. Their rates are very inconsistent, I was charge $20, then $16, and this last time $22. The lady at the front can be rude depending on her day. I try to be nice. This is the process you walk in, they ask what your dropping off, they don't give you a price, and will tell you a day that it will be ready. They don't ask if you want it to be ready a specific day. So maybe I need to communicate better but it's been 3 times already. read more

I am not endorsing Betty Brights Cleaner just saying that they took my credit card and have as of yet been rude to me. I have used them about five times in about as many years. read more

They not only not except credit or atm cards but they are rude about it. How dare anyone question them about it.

Love this place reasonable rates, friendly girls, always ready when promised, took all the stains out of my clothes

Wow!!!! Just called to check and see if they could hymn curtains? All I asked was a question if they could hymn them just a little? The lady said no. I went on to tell her they were just small window curtains that are super thin and feel like Tshirts they are not your average BIG curtains. The lady then said (hold on let me ask Judy gosh) takes the phone from her ear and tells Judy (gosh some people just cant take no for an answer, I told her we dont do curtains and she still won't stop some people are just stupid) then Judy gets on the phone and states her name. By then I was over it. And I told Judy (atleast if people are gonna talk sh** at least they can put me on hold!) I just cannot believe it! My family down to the elder have always went here for everything! I cant believe they would treat people like that! Wish I would have gotten the other lady's name but I was so mad I just hung up! Learn some manners, I dont even know these people! Ugh rant over. read more

I've used this place a couple times and they do a great job, however they need to improve their customer service. They're not friendly at all, not a hello or a smile when u walk in. read more

I didn't want to believe the horror stories I heard about Betty Bright's terrible and unskilled services but that was my mistake. I took 6 dresses in to hem, which I had pinned at home, and I was told it was $9 per dress. I go to pick up my dresses and they said they "lost" them and didn't even offer a solution, just a "Too bad. Go away" attitude. Then I called later that afternoon and the cashier mysteriously found them. Then I go to pay and they charged me $93. So I had to make 2 separate trips and pay almost twice as much as originally promised, all because the employees are incompetent. Unacceptable. This was my first and last time trusting them with my garments. read more

Fast and Friendly service. Visited in person and spoke to the owner he is very nice. Now I use the hotel Valet Service when I stay at the Fairfield Inn and Suites Tulare. They pick up and bring it back the same day within a few hours. read more

The worst place in town! Dropped off law enforcement uniforms and told lady at the counter HEAVY STARCH! Took 3 days for them to be ready and when I picked them up not an ounce of starch on them and they looked terrible .........owner told me "we dont starch anything with a patch and no refunds!" AVOID THIS PLACE! read more

Betty Brite is the greatest, excellent service and can mend whatever you need. I have needed them to fix several things quickly and always came through. Highly recommend. read more

I recently moved back to the area and was looking for a local business to handle my dry cleaning. I try to support local businesses whenever I can. After using Betty Brite Cleaners for my dry cleaning, and being satisfied for the most part with everything, I was surprised to find my last name written in black ink on the bottom left hand side of a number of my dress shirts. Curious if this was a common practice, to write on people's clothes without getting permission or notifying customers of the practice, I inquired as to the reason this took place. I was very optimistic about the answer and thought it would simply be an apology or explanation and we could proceed in processing my clothes as normal. Boy, was I wrong. A gentleman was called to the desk to field the question, and I can only assume he is one of the owners, and boy did he ever. I asked if this was a common practice and he assured me it was. Being a little concerned about this, I asked very politely why I wasn't notified that my clothes would be written on. He proceeded to sarcastically explain that it isn't that big of a deal given the number of shirts that they process on a daily basis at Betty Brite. For someone who spends a great deal of time selecting his clothing, paying good money for quality clothing, and taking care of his things, I didn't appreciate the sarcasm nor the general tone this employee was taking. I said that I do have a problem with people writing in my clothes, damaging my property, without my permission and if this is going to continue I would like to be notified. Again, in a very patriarchal manner, he sarcastically said that this is the practice here and that he was sorry quote-unquote for "damaging my property". Tulare is a great place on a number of levels but when people act and treat others with disrespect in this manner I have to wonder why. I will never do business at Betty Brite Cleaners again. I don't plan on moving either so they have just lost what would have been a loyal customer. read more