Recently switched from another brow salon due to so-so customer service and am really impressed with Betty Lash. Their prices for a brow wax are about half what I was spending elsewhere and they do a great job. Their monthly wax membership is totally worth it, as it cuts the price of the wax plus gets you discounts on other services and products in the boutique. read more

Went back to get a refill and once again SUPER HAPPY! I love this place and plan to go back to get ANOTHER fill. My mom, sister & I get compliments on our lashes all the time. Thanks Jaymee your the best read more

I just love Betty Lash! I would have never thought of getting eyelash extensions until one of my friends started getting them. Her eyes really popped out and looked gorgeous and very natural looking. I got the name of the place that did it, and I was there as soon as my car could take me across town. After reading some of the reviews, I actually think its smart that Betty Lash's cancellation policy is set up the way it is. If you are one of those people to make appointments and show up for them, their rules shouldn't be a problem for you! Consequently, if you like to make appointments then not bother calling ahead of time to cancel, so that this small business can find someone else to take your place, then don't go here. 'Nough said. I absolutely loved the place and how it was decorated. Further, the private rooms were awesome, with soft cushy treatment beds. 30 minutes into my appointment I actually fell asleep and didn't wake up until I hear myself snoring, which was a bit embarrassing to say the least. The end result was so wonderful and worth the money, at least to me. My eyes look beautiful!! read more

Hailee was so great! She took her time making sure every single lash was in the perfect spot during my lash lift. I've had lifts done elsewhere before and none have ever turned out as beautiful as the one I received from Hailee. read more

LOVE Betty Lash -- especially Emily! She is incredibly personable and has taken such great care of my brows and lip. I always always leave feeling that much more confident. Their new location is beautiful -- I have a hard time not falling asleep even when my eyebrows are getting plucked. and that says A LOT about the atmosphere. Highly recommend!!! read more

I'd had sensitive, super congested skin for my entire adult life when I first saw Azure a few years ago (at Azure Skin Spa, pre-merger with Betty Lash). With her guidance and treatment, plus additional help the outstanding Melinda, my skin has transformed. Now when I look in the mirror or at photos, the first thing I see is my face, not red, angry skin. This was not a quick fix (really, what meaningful change is?)- it's taken time, effort to change my habits, willingness and patience to experiment, and a BIG investment in high quality products and treatments. But dang you guys, I come from a long line of acne sufferers, I didn't think even remotely clear skin was in the cards for me. Azure brings a sense of determination to solving my skin woes- she is on a mission! And while she is very direct about what's going on with my skin, I've never felt judged or shamed by her. Her knowledge of skin and what triggers problems is vast, and thanks to her expertise, I have learned loads about my own skin and how to care for it (hint: it's not what I read on the internet). I don't always have the funds for all of Azure's recommendations, but she has been great about working with me to get the most for my money. Finally, to echo the other reviews here, the space is lovely and rest of the staff is the definition of friendly and pleasant. Stephen, Chelsea, and everyone else seem genuinely happy to see and help you, every time. I'm so grateful to have found a skin care expert like Azure! If you are struggling with your skin, I can't recommend her highly enough! read more

Everyone at the salon is very nice and professional. I did a spray tan for the first time, great experience but wrong color. I ran home and jumped in the shower - it does wash off, no-problem, whew. Guess it isn't for everyone, especially not us super pale girls. Tip for the pre-wedding tan line haters.... time to just lay out in the sun - UV rays be damned (this one time). read more

Betty Lash recently microbladed my eyebrows and they turned out great! The whole experience was very comforting and relaxing. I waited in their calm waiting room while they applied numbing cream to the area to be worked on, which worked wonders and explained to me how the procedure was to be done and what to expect. The actual procedure itself doesn't take long at all once they've mapped out the spots you want filled in. I still have to back for one last full in 4 weeks but the healing has been smooth and the results are beautiful! I am so happy with them and trust Betty Lash with everything! read more

I wouldn't recommend another lash studio or spa in Austin. THIS is the place. As soon as you walk in the atmosphere is dreamy and lavish and makes you forget about your reality outside their walls. The customer service is spot on, always greeting kindly and offering a glass of infused water or a choice of wine. I have had lashes, micro-needling, a facial, MANY organic spray tans, brow tinting and waxing and I have always left feeling beautiful, pampered and flawless. I have amazing lashes, the staff goes to great lengths (no pun intended) to make sure you love your look. The organic spray tans last forever and the smell amazing too. The facial was the best I have ever had and I am so happy with the work that the micro needling did for my face. I can't recommend Azure and her staff enough. This is the place ladies, don't settle for anything less- this is the place you deserve!!!!!! I have never left this spa feeling anything less than beautiful, pampered and glam. read more

I have been getting my eyebrows and eyelashes dyed at Betty Lash for a couple of years. Anais does the most amazing job! She makes them look absolutely fabulous. I highly recommend going to her if you want that extra makeup look! And they now do a hand massage while the dye sets. read more

I recently purchased a "groupon" for Kate Skin/Betty Lash for an organic spray tan. I wanted to try it out for my wedding. I had never been spray tanned before (mystic once). The salon was incredibly clean. Stacy was so sweet and the tan turned out perfectly. I will definitely be going there the week of my wedding for another organic spray tan! There is plenty of parking but the building is a bit tricky to find. The google map directions will get you there--just have faith. read more

Rip off report! Bad business just lost a client. Had my brows done here once and booked a facial that was supposed to be at 6:30pm today. Upon booking, they went ahead and booked me for the MOST EXPENSIVE facial they offer, since I had never had one there. This way, they could take the highest "deposit." I was in a car accident a few months back that resulted some issues with my left hip. It had been bothering me over the weekend and today I woke up barely able to walk. When I called and asked if I could please reschedule for any other day due to the excruciating pain I am currently in, I was told they would be charging me $75 for the cancellation and then also charge me ANOTHER deposit for the next appointment. Are you kidding me? DON'T GIVE THEM YOUR CREDIT CARD NUMBER. I was quoted a few different "deposit" charges upon booking. They then called me back because they entered in the wrong zip code for my card, and quoted me a completely different price. I told them then I was just wanting a classic facial. They went ahead and booked me for the MOST EXPENSIVE facial they offer. Honestly, I understand a cancellation policy - but I was trying to reschedule, not cancel. And yes, I agreed to the deposit for the time slot, but I also understand that 6:30 pm was her last appointment of the day, and if it was in so demand, they have a cancellation list and could have filled it. I also understand running a business and there are certain times to make exceptions. This was one of them. read more

So I neglected to make a review sooner, but I remembered and thought I should In maybe April, or late March I came and got my eyelashes done by Jaymee. It was her first time doing eyelashes and I was her eyelash model. Now I am a single mom, and I'm in school and babysitting to try to make ends meet so I can't afford to pamper myself like this all the time so when she said she would do them for free if I modeled I jumped on it. Let me say, it was such an amazing experience. The ladies and gentlemen that work at this studio are so nice and professional. They all made me feel so comfortable. By the end of whatever kind of session you're doing, you feel so gorgeous, radiant and relaxed. These ladies really are awesome. just wish I had the money to be a regular patron! Yall are so great! read more

I had a wonderful experience at Betty Lash! I got a brow wax, lash and brow dye, and a spray tan. All services were skillfully done and I loved the results. The staff was kind and knowledgeable. This place is also super adorable! I'll absolutely be back! read more

Today was my first time in Betty Lash and Ohhhh My Goddess!!! I could not be a happier Bunny!!! Emily this sweet sister with such gorgeous energy and amazing lashes and brows -just rocked my world today!!! I am a red head so my lashes and brows are blonde so finding someone who can rock the right color is a true artist!!! I will for sure be back and would hands down recommend Betty Lash to anyone!!! I promise your face will glow.... Mine sure is.... Namaste!!!! read more

First off, i loved the ambience of the salon. It was adorable and everyone was so kind. They even got me in last minute! I went in to get a lash lift and left with a lash lift and brow tint this past Sunday. The brow tint was supposed to last 4 weeks but it's already faded tremendously. I will note that I run daily and was informed the oil from my sweat wouldn't bother it unless I let it stay on the brow. I always wiped away quickly but that might have caused some issues. I liked the brow tint for the 5 days it was there though! I have had lash lifts in the past and was hoping to find a new place closer to my home since I recently moved. Unfortunately, I don't believe I found it with Betty Lash Salon. The lash lift completely damaged my left eye lashes. I have had several in the past from other salons and this has never been an issue. I tried to put mascara on two days after getting the lash lift and it hardly stays on. If this makes sense, it clumps on the bottom of the lash and no mascara will stay on the ends of my lashes. The lashes seriously look like they are just the dead ends before getting a hair cut. I brush them daily and the hair crisscross and clump on each other. The length in my right eye lashes is gone and I had adequate Length lashes prior which is why I normally like the lash lift and not getting lash extensions. Very disappointed in the end result. read more

Alexis is the best!! Two friends are always going to book with her. She did a great job. I hope that you guys do brow lamination in the future! read more

I got eyelash extensions for the first time about a month ago and just got my first fill yesterday. When I got there for my appt yesterday everyone was very polite and I was seen within 5 minutes of arriving. It wasn't until I went through my emails today that I realized I had been 30 minutes late to my appointment (I wrote down the wrong time)!!! The staff were so courteous and accommodating that I didn't even know I was late until today. Lexi still did a full hour and a half appointment and my eyelashes look great!! So happy with this place would def recommend read more

Betty Lash Spa - Eyelash Service Near Me - Austin, Texas

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I'm always hesitant trusting new people with my brows but they did a great job! Really listened to what I wanted and did exactly that. I got a brow shape and tweeze and they did a really great job! I'll definitely be continuing to use their services read more

Great experience! Very professional and relaxing! I will be back. They were running a bit late and gave a gift back as an apology- nice touch. read more

Great service! Alexis made me feel really comfortable, she continuously checked in with me throughout my lash application and discussed with me beforehand what look I was going for and what curl type she would be using. My lashes turned out great, and I am really happy with them! read more

I really love Betty Lash. I moved to Austin two years ago and it took ages to find a great place for waxing. I did find some mediocre places but for one reason or another, they didn't work for me. The atmosphere at Betty Lash is great and the staff are friendly. I recommend asking for Lexi if you need any waxing done. She's fantastic! read more

Amy is the best! She has such great attention to detail - she is marvelous and she is super fun to chat with ! The salon is very clean and chic - and they are sticking to Covid precautions so you feel very safe! Highly recommend! read more

I have gone to Betty Lash for about 3 and a half years and I have had nothing but amazing service from every technician. I have formed relationships with these women and they have helped transform my skin, lashes, and brows. Would recommend to anyone! read more

Betty Lash is very expensive and in need of some serious customer service training. I work a sales job so appearance is a contributing factor but at the same time my job requires me to work outdoors so I sweat a lot. I really wanted to get eyelash extensions so that I didn't have to wear mascara anymore and have to worry about it bleeding all over my face all the time. I came to Betty Lash. The initial set I got was the Betty Boop set done with minx lashes. Minx cost a little extra but were recommended because were better for the natural lash on a person's eyes. The entire set including tip and cleaning solution set me back $450. And my lashes looked no different than when I walked in, save for the fact they were slightly longer. I was unhappy, and the girl who did the set told me that they were working on getting some thicker minx lashes in because the minx are wispy. She recommended that I get my natural lashes tinted since I am so blond. That is an extra $30. I passed. Still unhappy I came back 2 days later and got my free fill (which comes when you buy your initial set) which I was supposed to not have to use until 3 weeks later. I paid extra to do a Diva fill on top of my brand new Betty Boop set and finally my lashes got some definition. Sheesh!! I came back today, 3 weeks later, for my update fill. When I walked in they made me pay up front for my fill which was a little awkward figuring out what percentage of a tip to give since no service had been rendered at this point. Who does that? Oh, and the Betty fill (25 lashes per eye) cost $78!! They charge an extra $3 if you want the gel cushions under your eyes (you need cushions). Otherwise the option is nothing! Over the course of 3 weeks my eyelashes had clumped together, and the girl who did my fill complained about this and told me I was losing a ton of lashes for her to prep it for the fill. She was very negative about this. I told her what was the point of a fill if she was just going to remove a ton of lashes to do the fill? Pointless! She brought in the store owner. The owner explained to me how I did not clean my lashes properly. I then asked for a Diva fill so that I could get the max number of lashes possible and she told me I would have to come back tomorrow because it was almost closing time and the amount of time it would take to do a Diva fill would push them 30 mins over close. Are you kidding me?! What kind of person working in a SERVICE industry tells a customer who has now spent over $550 for lashes in one month this sort of thing? On top of that she told me that normally they charge extra for "extra time" situations prepping lashes that need it for a fill but that they wouldn't be doing that today for me. Gee, thanks a lot, that was so kind. Read my sarcasm. To make matters worse the girl working on my lashes told me that I waited until the max time frame (3 weeks) to do my fill instead of coming in at 2 weeks (the fill window is every 2-3 weeks), implying it was partially my fault for lash loss. She was antagonistic the entire time, like I was the enemy not a CUSTOMER. Same attitude from the OWNER. The people here really don't care about you. The attitude is snotty, no warmth at all. Tsk, tsk!! The prices are way too high. After doing further research I found other places in Austin that do Xtreme lashes for much better cost. One location offers unlimited fills and fixings per month for only $120 a month. This would be a much better option if you wanted to go in every 2 weeks or get any kind of maintenance issue fixed. The truth about life is that you only gain unless you first give and other lash companies seemed to have figured this out. Betty Lash's shop is dressed to the nines with pink decor, free chocolates, free tea, ect. But this facade doesn't matter. If you don't know how to treat a customer no amount of chocolates will keep you a growing customer base. And without customers you have zero business. read more

I went to Betty Lash for many months. They are extremely over priced but the place is very cute and you get a private room. It's more relaxing when you have the room to yourself. The owner is a trainer for extreme lash so I was skeptical about going anywhere else until my coworker started going to Lash & Body and saw that her lashes were lovely for much lower price. So I switched. Betty lash and Lash & Body uses the same products but at Betty Lash, they count lashes. You have to chose what type of fill you want and each type had diff number of lashes they put on you. I paid $100 for my fill bi-monthly. At Lash & Body I go every 3 weeks and they don't count lashes. They fill you up until your lashes are full. My beef with Betty Lash was that they were so stern on appointment time for the customers but when it came to them, they didn't show the same courtesy. I had change of heart when the owner was blabbing away to another customer 10 minutes in to my appointment time when if I am that late, she would be pissed. read more

Lovely job but way too expensive. I would definitely give up the "boutique decor" rooms and the new customer guided tour for a more reasonable price. The technician did a lovely, lovely job. If money is no object, then I could recommend this place to you without reservation. But I will not go back and will look for more reasonable pricing elsewhere. For a fill I paid $85 and as I'm paying for it I'm faced with "Tip" emblazoned on the charge slip. Like $85 isn't enough? read more

What a beautiful location. The staff was wonderful and very informative. I especially liked the way they gave me all of the options without being pushy. When I spend money on making myself look and feel amazing- I like to work with caring professionals and that's exactly what I found at Betty Lash! read more

I went to Betty Lash for air brush tanning. I specifically didn't go to a mystic tan place because I did not want to be orange and I did not buy self tanner because I did not want to be orange and streaky....well I might as well have and I would have spent a lot less money and time. The tanning solution they use took forever to dry. Just getting into my car streaked the stuff, and still hours later it was still streaking when I bent my arms or legs. Then to top it off...when I woke up in the morning and looked into the mirror, there was an Oompa Loompa staring back at me. I was sooo orange. Save your $55 plus tip and go by some self tanner that will look and do the same thing if you like the orange, streaky look. I have had an air brush tan before, and it looked sooo much better and more natural. read more

I'm hesitant to write this review b/c I feel that the tanning services offered at the salon are a secret treasure. However, after receiving the BEST airbrush tan I've ever had, I felt compelled to review Betty Lash. There are three main things will keep me a loyal customer to Betty Lash: Aesthetics of the store, Customer service of the staff, and Quality of the product. This little shop is so cute, and very well put together. i really commend whoever decorated this store. The customer service is also on point. From the girl at the front desk to the airbrush technician, I was made to feel like I was a valued guest. All of the staff was very knowledgeable about their products and offered me great suggestions. Bottom line, this was the best airbrush tan I've gotten in quite some time. The tan is applied manually with an airbrush by the technician (clothing optional) and comes in rapid (4 hours) or standard (8 hours). This is just related to the amount of time you must allow the spray tan to set in your skin before you shower. Since both of my appointments were in the evening I did the rapid so that I could shower that night. My tan stayed very vibrant for about 10 days, and then slowly started to fade. I thought this was amazing since I work out every day, and therefore shower a lot. I would recommend this salon to anyone who is looking for a quick change in color to start off the spring season. read more

I must change my review. Someone called me from Betty Lash today. ONE day after my last Yelp!! Sheesh..they are so amazing. Makes you realize what you are paying for. They booked me an appointment, said they would address and fix any and all problems and how much they valued my business. They went above and beyond in the customer service department and they have won me back. Takes notes businesses!!!! Amazing customer service goes a very, VERY long way. Thank you again Betty Lash and I know I will be looking fab!!!! read more

I was recently given the wonderful gift of Betty Lash for my 35th birthday. Mia was my eye lash guru and she was amazing!! She helped me pick out the perfect lashes and I love them! The entire staff was wonderful! I will be back. read more

Betty Lash generously donated organic spray tans to all of the Breast Cancer survivors (50-70 of us) participating in ArtBraATX. That in its self is very awesome. I was warmly greeted and guided through my first ever spray tan. I love the quaintness of the store and highly recommend them to everyone!!! I can't wait to check out all of their services they offer. read more

Betty Lash Spa - Just finished up getting my spray tan on at Betty Lash. Awesome place!! - Eyelash Service Near Me - Austin, Texas

This place is gorgeous inside. I was super impressed with the customer service on the phone and in person. All of the staff were super friendly. The new owner, Azure, spectacular! I had a treatment with her today, and I was so pleased with the experience. I highly recommend this place for high quality lashes and skin care. read more

Love their rapid tan w organic glow. Always even, natural looking and lasts!! The location is very easy to get to and a very cool, clean place. read more

A month ago I decided to try microblading at Betty Lash, I have gotten multiple skincare treatments in the past at BL and trust them. This was the same experience- top notch, professional and the of the highest quality! I am extremely happy with them- I have dark eyebrows and knew people with light colored brows to have done the procedure but no one who had dark, successfully while still keep them looking natural. Wow!!! I absolutely love the results, why did I not do this sooner?!!! When I go to the gym with no makeup on, you can still see my eyes :-) read more

Betty Lash OMG I'm in love . But seriously this place is amazing ! I could feel myself getting more and more sultry as each lash went into place . They made this gal feel like an 11 ,way past where the dial is supposed to stop ! Don't even question it get there girls and have the lashes you deserve ! read more

I started coming here about two months ago and I am in love!!! First of all, the place inside is sooo cute!!! It's so relaxing, clean, and everyone is so nice. Vonnie has been my lash girl and I have been getting so many compliments!! She is great at what she does and best of all I get fills every three weeks. Even at three weeks my lashes are still pretty full. I workout 4x a week and sit in the sauna at least once a week so I would say they hold up pretty good!! I say the price is totally worth it!!! read more

I have been to Betty Lash several times for eyelash extensions and have never had a less than great experience. The ladies who work there are genuinely nice. The place itself is super adorable and very neat and clean. Except for the occasional fire truck or car honk outside it is very relaxing for being a downtown salon. I have been seeing Mia for my lashes the last couple of times and this girl is SO good! I have never received as many compliments from friends and strangers alike about my lashes until she started doing them. They're so pretty and glamorous but natural looking at the same time. People stare at my lashes for a while and then ask "are those real??" because you really can't tell. I get the 'faux mink' (which is an upgrade but definitely worth it) and they don't have that shiny, plastic, fake look that I've seen with other people's eyelash extensions. Anyhoo! I'm totally being long winded right now. Mia is super sweet, listens to what you want and is very meticulous. I definitely recommend checking her out! read more

So glad to have found this place and Jenna to take care of my brows and to give me a safe, organic tan from time to time :) And they have some fabulous jewelry for sale there too! read more