I am not a particular fan of this location as its a little bit smaller then the one I use to go to. I mean the wine selection is ok but they are lacking that certain something. Now their 5 cent deals that they offer at all BevMo locations from time to time are really good but I do wish that instead of making you by the same wine at 5 cents, that you could change it up as long as it is part of the 5 cent program and just make you pay for the one that is more expensive. I mean what happens if you don't like the wine you are trying? Now you are stuck with two bottles of it. See my point. read more

Very helpful employees! 10x better service than total wine around the corner. Made my day!

First of all, there is this one employee there that I can't believe they haven't fired her yet. You have to ask her for a box even though you just purchased 5 or 6 bottles of liquor totalling $200 or more. Ya think??? What an attitude this girl has. Next, we stopped here yesterday to pick of a bottle of the 1.75 liter Milagro Silver Tequila and to our surprise it was $63 and some odd cents. I thought at first that maybe I was just comparing to Costco's price of $39. But then we went to Total Wine and More at Desert Ridge and found it for $38!!! Geesh! Don't you think that's a bit of a mark-up? So we won't be going back anytime soon. I'd rather not get ripped off thank you. read more

Selection at BevMo! is extensive, but their prices are a bit high comparatively. The reason for the single star is the unhelpfulness of both the person who rang our order up and and nasty attitude of the manager who was called over to assist. Basically, BevMo! no longer accepts out of state identification (of course in AZ where practically everyone is from out of state). The manager was called over to approve the sale. He took his sweet time to appear (like 5 minutes), the proceeded to test us on what was on our licenses on top of checking them no more thouroughly than the checker. He blamed some new Arizona law, but that is simply not true or all area businesses would cease to accept out of state IDs. STAY AWAY from BevMo! unless you want to feel like you are an illegal immigrant stealing alcohol. Total Wine is the place to go. read more

Good place for any winelovers to browse for some new bottles. They have a large selection of wines. The prices are fair, especially if you take 2 min to become a Bevmo member. Pro tip: Also works for non U.S residents aka tourists like myself. For Bevmo cardholders they have plenty of nice bottles where you pay full for the first bottle and 5!? cents for the second of the same. Cant go wrong with a deal like that. I bought some amazing grapejuice with this deal. read more

This place was good! The guy there helped me find the drinks I needed and also explained how their 5 cent deal works. They had sanitizer there. I'd go again. read more

Bevmo is very.... mediocre. Better selection that a grocery store, staff is always polite, but -- The Total Wine within walking distance has them beat for selection, prices, and hours. Also, I am not a fan of how Bevmo is organized with the small, short, scattered shelves. read more

Bevmo is very close to my house so I am here on a regular basis. I recentley found out Total Wine is opening and now Bevmo will price match their prices only. My boyfriend has asked for them to put the Fosters Premium Cans in the Fridge and they said it was a corporate decision. They still haven't put them in the fridge. The store is clean and the employees are helpful and friendly. read more

Who doesn't love a warehouse full of every beverage your heart might desire? However, it can be overwhelming to walk into a warehouse of alcoholic treats without any direction....and without anyone in sight who can be of help. I accept that Bevmo's selection makes it competitive, not its prices. However, If I go into a specialty store looking for a very specific brand of German beer, it would make my experience 2x better to have a knowledgable associate to point me in the right direction so I don't wander around and feel somewhat foolish. read more

I guess same as any other Bevmo. I had one of the rudest staff member ever. I asked about the etched glasses for beer and it seemed like I was bothering him. He was no help at all. Didn't even try to promote the refillable beer bottles to me when I asked him about those too. Yikes bad customer service! read more

Why O why did i return?! MY BAD! I guess because (for some unknown reason Safeway stopped stocking infused vodkas such as Grey Goose Pear & Vanilla Stoili) and it is beside my regular pit stop: Fresh & Easy. Well, I obtained my vodkas, and I thought, hey, looks like a wine tasting in the back. Thought I should ck it out. Well, in there tiny walled off area allowed for tasting, you could barely move to the actual tasting bar. When you were able to 'belly up to the bar' it was treated with the arogant demand of "I need to see your ID". (Normally ok, but remember, it was crowded, people scrunching me on either side, I had 2 big bottles in my arms, my purse, and i had to dig for my wallet, balance it all and still navigate my DL out for a look. "KEN" proceeded to intently glare at my credentials for around 20 seconds, (all while i balanced my bottles, purse & wallet against a jostling crowd). Get this: as I put my DL back into my wallet, which went in my purse, my 'host' then haughtly said, "that will be $1 for the tasting". (so not worth the trouble to find a bill for this at this juncture in time, lemme tell ya)... So i produce the stupid piece of tender & ask for a cab/sav. (EW!!!!) I promptly dumped it. Not too many other choices here, so i ask for the syrah, (gross - DUMP), promplty (attmpt - crowded, u know) walk out of there. Well, at the very least, since i am in the back, (high end) wines, might as well find some of my favs... i go to 1 - a red blend $37 - now i get this for reg. price at Phoenix Wine, across the street, for $30, so like, um, no. Same goes for several others: 25% less at Phoenix Wine. I take my 2 bottle of vodka vowing never, ever to return - cuz why would i ??? read more

My mission was to purchase wine for a friend as a gift. I know nothing about wine other than I like to drink Chardonnay. I found myself standing in the red wine aisle at 9:30 in the morning. I was the only customer in the store. There were so many stockers buzzing around me. I had to move several times, I was in their way. I had already felt out of place. I asked a young lady where I would find "19 Crimes", so told me there is really not rhyme or reason to how we stock wine. I was even more confused. I stared at her and she was annoyed. I asked her again where I would find "19 Crimes" hoping I had misunderstood her. She repeated herself and ask me what kind of wine....I shrugged and said "cab". She replied "other side of this aisle" and turned around. I wheeled my cart around the corner. Ready to place a case of "19 Crimes" in my cart. I stood staring at countless bottles of wine stocked on shelves for no rhyme or reason. I stood there for 10 minutes as stockers just whizzed by me. I couldn't find "19 Crimes". I walked away from my cart and right out the door. I drove to Total Wine which is literally behind BevMo. We will see how this experience goes. read more

Immense selection of booze at reasonable prices... however there is a much needed personal touch that is sorely lacking. We should all try our local liquor shop from time to time - much better experience when the owner knows who you are, and what you like. read more

Small parking area and busy location on SW corner of Shea & Scottsdale road make this a frustrating BevMo at times. The Snottsdale residents don't have Total Wine like we do in the west valley or north phoenix, so they seem to flock here. Service is ok, and I haven't had problems with their online ordering process at this location. read more

Larry the manager needs to go to customer service school. If I treated my customers as rude and abruptly as he just treated me I'd be unemployed. Glad I have a choice of where I take my business and assured it will never be there again. Should have known when I picked it up based on the lack of quality customer service that the return would be equally challenging. read more

Gotta give this store a major FAIL. Starting yesterday, when I purchased 4 of their 5 oz. party packs of wine goblets, and the girl mistakenly didn't see my Bev Mo card sitting atop them, then proceeded to ask me if I had a phone number for the account, my confusion began, I'm going "Um, why do you need that?" She said something vague, like "Just in case." So, give her my current number. Nope. So, I go to make the purchase, and say, "So, my card didn't go through, or something?" And she goes, "Oh...what? Oh, I thought that was just some card..." Really??? Are your employees really this incompetent? Then, I take my wine goblets to my wine tasting event, where I would say only 20% of the bases actually fit and stayed on the cups. So, most of the time, they are loose and unable to attach, or flying off, then I eventually just poured the wine saying, "Sorry I bought these from Bev Mo, and the bases don't stay on" and hand them a baseless cup. So unprofessional and bad looking for us both, don't you think, Bev? Really sucked. Fast forward to today, when I call and Jennifer answers and I explain to her my problem. Do I get an "Oh, we're awfully sorry for your inconvenience, sir"? No. Yes, she explained that I would be able to get my money back if I brought them back, but since I have another wine tasting event in Chandler in about 2 hours, and this Bev Mo is way the hell north of me, and I don't have time to run them 10 mi. N. to get my money back then go buy some somewhere else, and that I will have to spend another 3 hour event pouring samples into glasses without a base on them, and how bad this looks for Bev Mo, as yes, I am telling them all where I bought them and that they are faulty - do I get an apology then? No, just an "Oh, okay...". Silence. Jesus, I am so sick of explaining good customer service to you people! Ever heard of a simple (real) apology, or a "make good"? Really, I should get all of my $43 or so back so you can keep a customer (for other products). I will now be ordering my wine cups in bulk off of Amazon or find another place locally to buy them. Learn customer service and retention, please. I just hope "Jennifer" is not your store manager, or that place is in serious jeopardy! read more

I agree with other reviews that the staff is really short and rude. We wanted to buy a non alcoholic drink and were told we need ID. I don't think that matters as much as the way they spoke to us. We're 37 and obviously ok to buy root beer. Bummer because Total Wine and More have been great and thought this experience would be the same. Probably just a bad location. Never had a problem in Chandler :( read more

Place is the best. First off I ended up when being at total wine and waited for ever for them to find a product for me. Only to find out that it they didn't have it. I then went to bevmo and the staff immediately found what I was looking for in no time at all. read more

This is a kinda in between place. Not as large a selection as Total Wine. Prices aren't as good as Phoenix Wine around the corner.

Great prices and selection on wine, spirits, and BEER! Every Friday from 4-7 they do a free tasting. That's right, drink for free while you shop - does it get any better??? read more

Good selection . Not overwhelming like total wine and more. Except they close at nine pm most nights :(

Don't go to this place!!!! Had a small get together and they don't except returns after 7 days even if it is UNOPENED!!!!! This company should probably rethink their policy of products if it is unopened. To make it better the old grandpa supposedly helping me when I walked in didn't even move behind the far counter while I stood at the closest register by the door. I had to walk over to him to get his attention. Maybe scanning the store would be a good idea while customers are in the store. You have lost my business for life. read more

Kayla is a receiver here and she is an absolutely atrocious person to deal with.. It seems she has no clue what she is selling and when I tried to pick up my order I was completely ignored by some guy named Chad while he went about doing useless tasks and I thought he was a mute until I waved him down... Terrible management.. read more

I used this particular BevMo to supply my wedding with alcohol and was very thankful for the help I got with Travis. He was very knowledgable, hard-working, and patient when dealing with me as well as other customers who would interrupt him while he was busy. I would recommend this Bev-Mo for your party. Just make sure to ask for Travis! read more

One of the most annoying things is heading to an establishment that displays their hours on the door as closing at 9pm, I arrive at 8:36 and there are carts blocking the door and the automatic door isn't opening... As well as it looking closed with lights dimmed. This is the second location that I have arrived at well before 9 pm that has been closed. I'll be taking my business to total wine from now on because I can count that they will not be closing 30 minutes early because they felt like it!!! read more

For the longest time, I had my usual place to buy wine/liquor. But after failed attempts to find "Carmel Road" - the Pinot that separated my love for Merlot - I was told to check out BevMo. I wasn't up for the drive there if it meant there weren't any available. So, I browsed their website instead. And there it was...readily available and at a discounted price for members. Before I could scroll to the bottom of the screen, I grabbed my purse and zoomed right over there. Not too difficult to find, I parked right near the entrance and had that strange revelation that I was finally entering a worthwhile wines and spirits mecca. How could I have not known about this place?! Right at the entrance were shopping carts, and it's a good thing I grabbed one because I ended up purchasing more than a few good wines and liquors - at least the ones I seem to be happy with. After walking up and down each aisle, I did not find Carmel Road. With the help of the manager, he checked the computer and said it was discontinued and only available on-line. Sigh...yup, missed that very important part while I was on-line. On a happier note, he suggested a fairly comparable pinot from Oregon: Erath '06. I bought it, in addition to the Amarula Cream Liqueur from South Africa, only because he said he was sure I'd be back to buy more of it. At check out he signed me up as a new member and even gave me a 10-percent discount on top of it. Wow! Talk about great service!!! That was last Friday after work and it definitely set the tone for a great weekend. My Fridays after work will now include a stop by BevMo. By the way, the Amarula Cream Liqueur is heavenly and only needs ice...Kudos to Christopher at the Shea BevMo. *Cheers* read more

Okay..so I hate Costco, thought I would hate Bevmo..cuz I am just not an O at the end kinda gal,,,,except of coarse ..the Big OOOOOOOOOOO, oh geez..got lost there a sec...okay..so the only reason I am reviewing this place is for the amazing Vodka called Baojing Vodka!!! Each small batch undergoes unique filtration through 168 carats of diamonds. The number 168 symbolically represents being on the road to infinite prosperity in Chinese custom. So, it may be distilled over 168 rats ass cracks, but it's still ridiculous! I don't know if it's the diamonds or the hallucinogenics they put in it..but you gotta try it. Seriously..I have been experimenting on my friends..well ya in that way too..but this time with the vodka...they all say..holy moly ...did you slip something in my drink...uhmm..that would be a negative..it's the VODKA darling and my dreamy eyes...I can't find it on a menu..it's not at Sportsman's..hello fuckers..I asked you to order this like a month ago..try and support the little guy..and what do they do? Make you drive your Rover across town, spend more gas money, so I have less on alcohol..you assholes!...no all kidding aside...I hate Bevmo..except for this one hot ass guy that works there, long hair like 21..plays in a band...sick hot ...oh fuck..I just realized I do like Bevmo....try the Vodka..you won't be sorry..let me know...Sorry Jewel of Russia..you are now my second favorite vodka. Cheers!! read more

The employees are consistently not helpful, act too busy to even answer a question and are frequently just plain rude. The prices on the tag are not what rings up, so check everything carefully! The 5 cent sale is not half price as they mark up the wine before hand, but still a good deal if you already like the brand. Most I have tried are not that good and they do not like to return the second unopened bottle if you didn't like the first one. For example, I bought a $25 bottle of Syrah, 5 cents for the second. Normally $ 20 each. The wine tasted very bitter and vinegar like, and probably went bad. I took the second one back expecting to get half back as was told when purchased, but the manager gave me a hard time and said I would get ONLY a nickle back ($0.05)!! In a bad tone of voice was told they would make an exception. Please go to TOTAL WINE! The prices are cheaper than anywhere for hard alcohol, beer and of course wine. The employees are very helpful and go out of their way. read more

Very courteous young man at register. However, prices are more than 10 % higher than the competition on the items I purchased. If Bevmo had not sent me a coupon, I would have not purchased anything. Even with club prices and $10 coupon, Bevmo is expensive. Suggest looking elsewhere. read more

My daughter was recently married and I compered TW and BevMo. BevMo recommended much better wines at a much lower cost than Total Wine. Their 2 for 1 wine sales couldn't be beat. And for orders over $500, they provide free delivery. Delivery is not available from TW or Costco. They pre-chilled the wine and beer, and delivered in a 2 hour window. And they took back all of the unopened items with no re-stocking charge. BevMo is a no-brainer for a large party like a wedding. read more