I placed an online order today and when I went inside the store they couldn't find my order. Turns out I ordered from the wrong location (completely my own fault). Right away Jacob got on the phone with the other store, Jeremiah went to go find the product I ordered and Alyssa promptly rang me up. I was having a rough day and such a small inconvenience would have put me over the edge but the team handled it so well and efficiently that I left the store in a better mood. It sounds small but the level of customer service I received will be remembered and appreciated. read more

I am a fan of this BevMo but I am not a fan of their customer service. I called beforehand and asked if he can compare prices with the stuff they had at Rite Aid, and he was happy to oblige. Their items were much cheaper, as he said in the phone, so we made the trip to BevMo, which was totally out of the way, but it seemed like we'd save a lot of money on the drinks if we bought it from here. NOT. We got there and none of his prices were accurate. What the heck. That was annoying. Then I was asking for help on where to find certain drinks and coincidentally, he had none of the above!! AKA HE WAS LAZY. Because I found them myself. Ugh. BevMo is a great place to buy drinks so I will be back. I just wish they'd hire better employees. Hey, maybe they can hire me... I did find the items myself. lolz read more

My wife and I have shopped here many times. None of the staff we've encountered recently seem to know anything about the products sold there. I don't waste my time asking anymore. Yesterday a rude checker was acting irate about unmasked shoppers. He was yelling through his mask- going on about "the law" even though the folks politely stated that they were vaccinated. read more

I visit Bevmo often. I love beer, LOVE beer and for someone like me the Friday Tastings are something i look forward to every week. I get to sample beers that I may not have tried, many times finding new favorites. Their wide selection and turnover also lets me get my hands on new arrivals and limited releases i am looking for. The staff is great, and their enthusiasm for beers really makes it a fun place to shop, browse and even hang out for a bit. Kegs? I buy these too, as i have a draft setup at home and like to grab seasonal selections and old favorites. If you're looking for a keg for a party or your everyday drinking pleasure, BevMo is by far the best. Not just for the regular swill of Bud, Miller, Coors and common imports; they have lots of that. In addition you can get Seasonal Releases from craft Brewers like Sierra Nevada, Alaskan, New Belgium, Anchor Steam and other favorites. Lots to choose from and lots of turnover, only problem is trying to decide which keg you want. read more

BevMo is a BevMo is a BevMo is a BevMo. But this one is by my house. I've never had a problem with this location. There is always ample staff that is more than willing the help you. Ted and I know nothing about wine but they are always able to guide us to a few good bottles for my parents. And they keep us within our budget. It's also exceedingly helpful to be a BevMo card holder. It's free of course to be a member and we really save tons of money when we are buying in bulk for a party or for a very lonely, drunken night. I strongly recommend the rotating displays of tiny, addicting bottles of booze. And for vodka, I always buy Stoli. It never lets me down but always gets me drunk! read more

I bought a keg from this BevMo and they refused to give me my deposit back because I had no receipt. I threw away my receipt after the manager explained to me it wasn't necessary to keep it. There was a new manager there who accepted that their old manager gave me bad information but refused to do anything other then tell me I was out of luck. Now I have a keg that I can't use for anything, and they won't be receiving anymore of my business. Thanks BevMo I will now be getting my kegs at Albertsons. read more

I went to bevmo today because I was looking for the limited edition Irish artwork bottle of Jameson but they didn't have it. But that's not what the 3 stars is for... I looked for several different kinds of hard alcohol and they were all out or didn't carry it. Found what I was looking for at Albertsons next door for cheaper! Go figure! read more

So many great selections and always a deal.

Totally STUPID email regarding "Pappy" and to click here to get go through the process of getting 1 bottle (they only have 10). The email was sent out at 11:39am today but, the email says to click on it @ 10am. When you click the link you get a response that you clicked it to early and to come back at 1 pm. WTF? I called the BEVMO in SCV and was told that they do not sell PAPPY that it is handled through the cooperate office. OH BROTHER! 1 star for teasing me into a frenzy trying to get the perfect gift for the hubby. So lame read more

I sure do love me some BevMo! I just wish that we had one within an hour of where I live :(. Anyway, I make sure to drop in every time I head South over the Grapevine to pick up my "spirits" at bargain prices. This location has easy access to and from the I-5 Freeway off the Valencia Blvd exit. It's hard to miss as you're headed South as the signage is visible before you have to exit. BevMo has a great selection of specialty alcohol brands. They carry a large variety of specialty flavored vodkas, including my favorite - 360 Double Chocolate. They even carry Kraken and ginger beer which are usually hard to find! And all at prices MUCH less than I can find anywhere near me. They carry a good variety of beers, wines, mixers, and accessories, too. They have a membership club that gives you a 5% discount coupon each time your spending adds up to $250 which is good on all items in a single order. You can also order online at BevMo.com. Extensive selection at bargain prices? Hell yeah! read more

This was probably the worst shopping experience of my life. Unhelpful attendants. High prices. The employees didn't know about the wine.

Why I love BevMo can easily be summed up in one word: Bawls. It's the only place I can think of in town that sells this wonderfully delicious bubbly-blue-glass-bottled energy drink. Actually I've just been informed Brave New World (on Lyons) sells Bawls, as well as g33k b33r - gotta try that tomorrow. Anyway, Bevmo has it in diet as well, but do yourself a favor and splurge on regular; diet tastes like gnat's piss. I go in regularly to pick up bawls and they've accidentally carded me a few times for it, occasionally catching themselves and giggling at their silliness. Perhaps I am still reveling in the whole 'being over 21' lifestyle change, but I just love coming into this place and checking out their expansive variety of drunken possibilities. To be honest I'm not that much of a drinker - but I do enjoy trying new things and they have plenty of new things to try. Half the store is devoted to wine, which is wonderful. The other half is beer and and every other type of liquor imaginable. I ordered a keg for a party last July and the process went very smoothly. I'd recommend them! Between the wine and liquor, they have a fabulous section full of other party goods, such as cheeses, crackers, chips, pretzels, cups, plates, etc. You could basically walk into BevMo and walk out with almost everything you need for a great party. There is a gourmet pizza place in the same shopping center so you're pretty much set if you're serving dinner. And there's a Bank of America right next door for your convenience (deposit monies - splurge on liquor - you know the drill). Overall, I believe they're cheaper than the grocery store and their selection is hard to beat. =) read more

I came here on a mission to pick up a bottle of an alcoholic, non-wine something for a wine party I was attending. I wanted to steer away from hard liquor and beer, but still wanted something wine-ish. A helpful worker was able to steer me towards the champagne and sparkling wine selections. The selection was so massive! There was everything available for every price range and taste - including a Hello Kitty variety! I settled for a bottle of Pink (Yellowtail, sparkling pink), mainly because the bottle looked cool (don't act like you've never done it!) and it proved to be a good choice. The damage was under $15 and the bottle was a hit with other party goers. I noticed that they have magnums of Korbel for under $20 - I can definitely see a trip here again for my NYE toast! read more

Rude service. Don't come at night. Nobody was in line, told me to stand 20 feet away so they could finish chatting.

Always great service and help me find anything I am looking for. If they don't have it they will order it for me or even tell me where I can get it. This is great customer service even though they may send me to another store to purchase the product I am looking for. I will always come back. Thank you BevMo for always showing me in the right direction. read more

The coolest place to buy booze! Hands down the coolest! The best selection of wine, beer, champagne, hard stuff... Thousands of square feet of alcohol!!! Snacks, bar utensils, mini bottles, great selections for the holidays! The staff is pretty awesome! They will search out your favorite brew or bottle! Just a great place to go to stock your bar or buy a gift for your favorite alchy! read more

Prices are at or higher than anywhere else you can purchase the same products. I made an online purchase for two bottles of a bourbon that doesn't show up that often. One was for me and the other was for a friend for his birthday. I went in to pick up my purchase and the manager told me she saw my order but was only going to sell me one bottle. I showed her my email and the receipt for two bottles. She told me she would refund my order and create a new sale for just the one bottle. Completely unprofessional and not what I had paid for online. I called the Canyon Country store and they had 5 bottles. I asked that manager if I came there right now if he'd sell me two bottles and he said that would be fine. I made the drive to that store and guess what, I walked out with two bottles. Avoid the Valencia store if you make online purchases unless you like having someone decide for you what your order should consist of. I'm sure that manager has "clients" up in the Westranch neighborhoods that have been promised certain items. read more

Great deals on liquor for your party needs. I love their "buy 1 get 1 for $0.99" it's so easy to stock up your wine rack! The staff is always helpful. I've only had one instance that I didn't appreciate, but it was during Christmas time and every store was out of everything!!! The employees were helpful though. I can't say enough about how helpful they are. read more

I was purchasing liquor for a party this weekend. Also went to confirm an order for a keg of beer. The woman said there was no order on file. She said we probably called the other store in Santa Clarita. I asked if she could call and check. She said no. The order was not with the other store. If she accommodated me she would have gotten the sale. Although I doubt she cared because she went back to doing nothing talking with her coworker.Prices for BevMo are easily topped by others. Willing to pay more but customer service would be nice. I will exercise my choice and not use them. read more

This store would not honor a coupon when I was told I could bring it back in with my receipt. I would have made a purchase today but did not and will not go back to this store. read more

Terrible service twice (different days) now from Fernando. Won't go back. He's rude, dismissive and has a chip on his shoulder. Was so busy checking out the rack on the woman who walked by that he got distracted and couldn't remember the question he was asked and then when reminded didn't even know what he was talking about. I have gotten better wine advice from my 5 year old niece who liked the label. Don't waste your time at this BevMo - go to Total Wine in Northridge or at the very least avoid Fernando like the plague. He's a terrible representation for this company read more

I placed an order for 12 bottles of wine via email today. The deal BevMo was offering was 10% off if you ordered 12 bottles (buy one, get the second bottle for 5 cents) PLUS an additional $20 off the bill if you spent $100. The order confirmation reflected the order correctly. I got the order filled confirmation telling me the order was ready. However, there were only 6 bottles on the order. As a result, they removed the 10% discount and the $20 discount. I called the store and they said they were out of stock on the wine which I had ordered 6 of. When I told the clerk that the web site shows 33 bottles in stock, he asked me for the SKU number, checked his inventory and said they were out of stock. So why would you even fill half the order, remove the discounts and then say the order was ready without making customer contact to see if I wanted the order without discounts? Are you kidding me? The best part is when I told the clerk to cancel the order he said he would have to send it to corporate since they could not cancel it from the store. BevMo USED to be great inventory, great pricing and good service. Now apparently NONE of these exists here at the Valencia store. I will do business elsewhere and put a hold on this charge with my credit card. Good riddance. read more

I liked the selection and prices. Unfortunately, they have lost my business due to poor customer service. I found some items I wanted on the Bevmo website. According to the site, the items were in stock and available for immediate purchase. I bought them on-line with my credit card. I drove several miles to pick them up. I was told upon arrival that the website was incorrect and the items were not in stock. I was offered no apology, no discount, and when I mentioned my dissatisfaction, the manager became agitated and argued with me. The staff seemed clueless and they showed no concern. read more

This place is fantastic and much friendlier than Total Wine! I always make it a habit to stop in on Saturdays during the mid-afternoon and go to wine tasting for $2! Apparently they also have beer tasting but my wife isn't very fond of beer, which means I can't go. Their wine selection is very large although hard to navigate through the aisles. If you need assistance their is always someone to the rescue. I have been into wine for almost a quarter of a century and their wine specialists always pick out something perfect for me! John has the most articulate way on explaining the wine and matching my palate to the 'T.' The other wine specialist, Felicia, is fairly young but she knows more about wine than me! She is a defenite asset to the store! With those two at the wine, they can do no wrong with your party or cellar! I can't believe that their palates have been so refined on quality at that stage of their life. Don't forget about the wine tastings! James is also very knowledgable abit on the slow pours but he will talk to you endlessly about, everything. And, I am so excited about their Nickel Sale! I always get in trouble as I am only there for a few bottles but those two Specialists always make me walk out with cases upon cases. Which isn't too bad till I go again two weeks later :) Too bad I live in Saugus... so so far away, but worth the drive! read more

I had an $ 8.00 bottle pour item to return unopened. I had the receipt, the package was unopened, BUT because it was longer than 7 Days, which they pointed out to me on my receipt down at the bottom in fine print, they said NO. Sorry, I was 5 Days past that! So I did not get my money back, I even asked if I could exchange it, NO. I have been purchasing items there for years, but from now on I will go to one of the grocery stores or Target. We really need a Total Wine our here!!! Poor customer service over such a small item, that I have no use for. read more

A friend and I dropped in because we were curious as we have never been to a Bevmo. A female and male employee were standing near the entrance socializing. They didn't seem to be doing much. The only one working was the cashier. No hello or smile as we walk in. It was a very unwelcome feeling as they were chatting and watching us come in. We realized it was all alcohol so we started out the door. It just felt cold and unwelcome. About the prices. We noticed there was the one cent sale (buy one get another for one cent). We noticed the prices were higher than other stores so purchasing two is still higher since their markup is higher than the other stores anyways. read more

They carry my islands beer, Hinano along with lots of craft beers to choose from. There is always someone there to answer wine questions and I love that they carry plenty of Zinfandel and Pinot Noir. Their sales are great. read more

Buyer BEWARE! This shop oversold us when stocking for two parties. We were told multiple times that we could bring back the unused, unopened alcohol. When I went back in to return it they said they could not take it back unless contaminated. Their receipt implies if you are dissatisfied you can return it but upon closer inspection that too, is a lie. You must exchange it for another spirit. Their prices are more than your local supermarket, especially if buying in bulk and I would've gone there had it not been for my understanding that they would take it back. Needless to say I'm never giving them my business again. read more

Went here to find an Argentinian wine & their selection was pretty good. I like the employee recommendations that are tagged next to the price and rating of each wine. Their setup is organized & user friendly. Last Christmas I found a wine chiller that was $80 and then it went on sale for $19.99. So I did what any girl would do during the holidays... I bought 3 for presents. read more

This place is all alcoholic beverages, and the sodas are slighted. And even worse, the diet sodas are barely existent. They should change their name to Alc Mo and it would be more accurate. read more

Let me start off by saying that this review is not about the quality of the store, but the quality of who they let be managers here. I purchased a keg from this BevMo on Saturday for a party I was hosting that evening. Long story short, they gave me a pump for the keg that didn't work. This was not realized until I put it on the keg that night. By the time I did this, BevMo was closed and I couldn't go exchange pumps. I returned the keg like I am supposed to and explained the situation with the pump. I spoke with Esteban. I asked him if there was any way I can simply get my money back--the pump didn't work and I got no beer from it. I literally returned the keg full. He tells me no! He says there is nothing he can do! Ridiculous. He said he could not give me money back because it violates the law that says you cannot return opened bottles of alcohol...but I'm not returning an open container of alcohol. I'm returning the keg, which I am supposed to do. Besides, the problem was caused by them giving me a faulty pump. That's not my fault. I asked him, "So you're telling me when other people give you back legs with alcohol still in them then it's not violating the law?" And he could not even answer that question. So disappointing. The kid was like 22 anyways so I don't expect him to know much, but he was the only manager present. What?! I returned my keg and left. I called corporate right away and they resolved it for me. Josh gave me my money and Rhiannon was more than helpful at the corporate office. So I guess really, this review is about Esteban. PLEASE LEARN YOUR LAWS BEFORE ACTING LIKE A LAWYER read more

To say that I'm extremely disappointed in this location is an understatement. Call the head to see if they had an item in stock and that was told that they did. After driving 20 minutes to get to the location I was informed that they do not have it and they've been out of inventory for a while. What was the point of me calling ahead if they're not going to check in Ventura and they're just going to say yes to anything? I have learned my lesson and never coming back to this location again. read more

Love having a bevmo so close to home. Get all my home alcohol fixes right here in this place. Recently they've been getting some new beer in, the good stuff, and I'm really excited about that. There's one employee who works here, I believe his name is Brent, who knows everything about beer and is always very helpful. Whenever I come in here I'll ask to see if he's in that day so he can help me out with my purchases. He really needs a promotion for all the excellent work he's doing. read more

Great place to find all the needs for booze and mixers. GREAT selection of wine. Sign up for the card and save some money!

Great selection, almost too much! If you love beer or liquors that are hard to find this is the spot. Make sure to go early and get the drinks cold before you go out! read more

I know it's partly my fault for not checking the date before purchaing. But come on, help me out here. Rotate your stuff. Bought some Boulevard IPA. Best before 11-14-15. Im almost 3 months too late. :( read more

BevMo! - Beer, Wine & Spirits Near Me - Valencia, California

Usually well stocked but I wish they would stop jacking the price of my Early Times. Sometimes it's $13 adnd sometimes it's $20.

Good selection of different types of alcohol,snacks,and drinks but super expensive in comparison to regular liquor stores and seem to be geared towards the wealthy in the westridge area,the closest regular liquor store to the area is miles away,There staff is generally friendly with the exception of a few, to bad the Albertsons closed a few years back. read more

OK, I love their selection. I don't like the people that work here--and I've come here every weekend for a month (I've decided to build up my bar). A few of them are alright, but for the most part they act like they have better things to do then point me out to the "kirsch." I haven't purchased anything at the Burbank store so I can't decide if it's valen-cha snobbery meets the liqueur-informed pretentiousness that comes with working at such a mecca OR they're just... tired? Busy? I guess it's my fault for knowing what pear eau-de-vie is. I should, by default, direct my own happy ass to the brandy isle. I know retail sucks, but come on. read more

I needed to buy some soda and beer for a party. The selection was amazing and the staff was friendly and helpful... Especially Carlos. Of course, I expected great things from him. He was a student of mine for four years! It was, however, odd to get advice on alcohol from a former student, but he answered every question in a professional manner and I'll trust his judgement when I return... Which will probably be very soon, since everything I bought seems to have been consumed! read more