My biggest frustration is being limited to only 5 stars. 3 months ago we started a 3 week project to build a new mantle for our fireplace and bookcases to flank that taking up the entire wall in our living room. We had selected another contractor to do the work and made some concessions around how the tile was going to be done, but thought it would be handled well and we'd be pleased with the result. Once the tile was completed, there were so many gaffes and mistakes - including the top not being level, which would be highly problematic and even more noticeable as there is to be a large, sliding panel above the fireplace. As soon as we realized we had a problem, I called another contractor to get their opinion (was I being too picky??) who agreed there were a ton of issues with the quality of work. (scratched tile, chipped tile, cracked tile, bent schluter edging, uneven/un-level tiles, inconsistent grout lines, paint on the tile ...), He immediately connected me to Van and Paul, who also came to take a look - agreeing that the finished work was not good. We agreed to a price for demo and re-do, and told the original guy I would eat the cost of that as they'd be finishing the edges differently (which was the look we wanted to begin with). Apparently his feelings were too hurt though, and he walked off the job entirely and wouldn't even finish the cabinet work which is his true wheelhouse. I told Paul I just wanted to pause the whole thing right now as things were such a mess and there was clearly not a rush. He said he'd let Van know what happened and they'd get back to me. I never expected to hear from them on this - I mean, my cabinetmaker walking off the job was hardly their problem other than it might delay the tile work as I sorted things out. But, true to form, they followed through and Van has since connected me with another cabinetmaker. While they were here regarding that, he said he could send over two of his best guys the next day (the day before Thanksgiving) to finish the demo and do the tile work- which they accomplished in ONE day. There were numerous issues outside of the finish work that they found and corrected - the tile we'd selected is 'large format' (24"x48" sheets) - yet the other guy used 'buttons' of thinset to mount the tile. (apparently that's a no-no). The bigger issue was that he'd also left a significant gap between the firebox and the new mantle - a massive fire hazard. Clearly we dodged a huge bullet and while a hassle, are actually grateful he did such a lousy job so that the bigger issues could be fixed. Van is amazing to work with - thoughtful, considerate, patient and great attention to detail. His team (Paul, Carlos and Dixon) have also been incredible as well - responsive, polite, going way above and beyond as they bent over backwards to fix a situation they did not create and calm the nerves of someone (Me!) who was pretty upset in how things were left, and ultimately handled by the former contractor. Not only is their work FLAWLESS, but they did more in one day than the other guy did badly in 3 weeks. It's a pleasure working with a company that has such high work standards, fair pricing, and INTEGRITY. I can't wait to use them for the next project and cannot recommend them more highly. Thanks, guys, for EVERYTHING! read more

Van & his crew did an awesome job on my kitchen backsplash. The work was excellent. They kept the area clean the entire time. Approximately a week after the project Van came back to double check to make sure everything looked good which it did. I would absolutely recommend him for any of your tile work projects. read more

Beyond Basics Tile and Stone - Kitchen - Flooring Near Me - Danville, California

I have a new beautiful bathroom thanks to Van and Paul at Beyond Basics Tile and Stone! They were great as they always kept me informed on when they were going to be there and what the process was. The whole experience was positive and seamless. I highly recommend them! I want to sincerely thank them for a job well done and a beautiful bathroom. Everyone is amazed how beautiful it is!!! read more

Beyond Basics Tile and Stone - Flooring Near Me - Danville, California

Van and his team did an amazing job on our tile in our bathroom remodel. The floor tiles are all perfectly spaced - and toasty warm with the heating system they installed underneath. They leveled the uneven plywood under first by "floating" the floor before installing the tiles. The tiles in and around the shower are very pretty too. They were very fast and reasonably priced. We highly recommend Van!!https://s3-media3.fl.yelpcdn.com/bphoto/OHaGnAAi5cPF96E8OQgUtA/168s.jpg read more

Beyond Basics Tile and Stone - Flooring Near Me - Danville, California

Paul and Van are professional business owners and very helpful providing suggestions for residential remodels. We ended up with Luxury Vinyl Planking (LVP) for floor materials. The crew was very considerate during demo and construction work. They were prompt, efficient, and cleaned up each day before leaving. Very competitively priced and the end result was better than we hoped. Absolutely recommend for any floor and tile work in your home! Thanks guys read more

See all

I had my clients home coming up for sale and called Van for a quick quote for them. Van was quick to get out to the home, sketched the design on the spot and even kept working on the estimate during his vacation/time off work. It is very important to me to have reliable licenced contractors that I trust with my clients and with representing my reputation and Van is that person. If you are looking for a excellent contractor I recommend Van whole heartedly and can't say enough how grateful I am to have found "Beyond Basics! " read more

They worked on our small bathroom tile job with the attention and communication of a big client. Everyone was communicative and easy to work with. Fairly priced. This happened during the first part of the pandemic and they were very careful, always wore masks. Highly recommend. read more

Beyond happy with our remodel of two bathrooms and laundry room by Beyond Basics Tile and Stone. After years of trying to get our bathrooms remodeled and having contractor after contractor not follow through with quotes, we finally hit the jackpot. Van was out within a few days of my first call and had a very detailed quote not long after. Kim his Operations Manager is amazing to work with, she answers questions, double checks details, explains the scope of the project, helps with ordering, and is just a very nice person to talk to. Everyone on Van's crew is completely professional and hardworking, from demo (Christian and David) and the tile superstars (Christian and crew). Trevor who works primarily on plumbing but can do much more is such a pleasure to work with, and also tackled a bonus project in my son's room that Van agreed to do last minute. Van is extremely professional and very detailed oriented. He is also dedicated to making sure a project is completed to perfection, down to shower levers and drains. Best of all, even with many add ons on our end, he completed within the estimated time frame and at a very fair price. read more

See all

Van and Paul are very knowledgeable and professional, this review is long over due because of the holiday season, I want to thank them again here for they helped rebuilding my kitchen's tile floor. My kitchen floor was done only 8 months ago, but I can already see cracks and hear noises when I walked on it. Called the previous contractor but never got reply, so I decided to look for someone else. A few contractors came over and gave me different suggestions but I didn't think they provided a solution to resolve the root cause, until Paul and Van showed up. Paul, the project manager, explained the possible problems and causes of the cracked tiles. Van , the owner, inspected the crawl space underneath the kitchen himself to make sure what needs to be done. In the end they figured it out and I was convinced by their detailed explanation. The work finished in one week, the workers are also very professional and keep the house as clean as possible during the whole process. I am very pleased with the result and will use them again in the future for other projects, big or small. read more

See all

Van and Paul and their crew did an amazing job on our fireplace and backsplash. Their bid was reasonable and they were always on time and always promptly returned phone calls. They always communicated clearly timelines or changes to schedule and their crew always left the house in great condition, better then I had ever expected. Their crew went above and beyond to make sure our fireplace was just right with materials that turned out to be less then ideal and we very much appreciated that attention to detail. We would highly recommend them and would hire them again without hesitation. read more

Beyond Basics Tile and Stone - Flooring Near Me - Danville, California

See all

Top quality workmanship, fair price, organized, neat and clean as well as very knowledgeable.

Paul and Van have provided the highest quality personal service and installation (through their installation crew) for the tile work in the remodel of our master bathroom. (The bathroom was designed by our designer.). They tiled and grouted the shower (complete with seat and three soap shelves) and floors to perfection a year ago. They also gave us instructions for proper care and maintenance. This year they explained in more detail not only how I can better maintain the work they did, but also how I can better care for the granite countertops, to ensure a long beautiful life for the investment we made. I highly recommend them and their installation crew. They are knowledgeable, eager to help, and personable. read more

Van and his team did a fantastic job tiling our powder room and two full bathrooms. We live in Ohio and he did this particular job for us in Napa. So impressed with their workmanship and ability to work with us from afar. The renovation was an amazing transformation. Would highly recommend Van. read more

Van and his team did a fantastic job on the prep and installation of a glass tile backsplash in our kitchen. It could not have gone smoother. Awesome work! read more

Van and his team were great. Our kitchen backsplash turned out awesome and the fireplace is exactly how we wanted it. The workmanship was spot on. The project was completed timely and the clean up was done right. I highly recommend Beyond Basic. We will have them back on the next project. read more

Van and his crew installed tile in the entry and master bath. They did a great job! Everything was cleaned up and left neat every day. The job was completed right on time as promised. I would definitely use them again. read more

Thanks to Beyond Basics Tile for the excellent work on our Guest Bath renovation (Shower and Floor) and Laundry Room Floor (Plank). Great communication and coordination throughout the project, creative suggestions on how best to get the look we desired. Quality tile work takes precision and that's what we got, it turned out perfect, we Love it ! read more

We hired Beyond Basic Tile and Stone to install the shower and flooring in our master and hall bath. Van's crew was great and really got the job done as expected. While workmanship was spot on, both jobs had added costs thrown in at the end. For example, after completion of our hall bath, we were told the workers had to scrape the floor for 3 hours to get it to where it needed to be to begin the installation of the new flooring. Van mentioned he had discussed this with our contractor and that $125 would be fair. Taking his word for it, we gave him the extra $125 without hesitation, only to find out from our contractor that prior to Van's crew coming in, our contractor and Van spoke about prepping of the floor and Van said it was fine the way it was and that the tile would just lay over it. I was a bit confused and baffled??? Anywho, the work was done well, but adding on costs at the end (even small ones) seemed a bit unprofessional in my opinion. I get that things come up, but would think that this was an oversight on the business' end, especially since it was discussed prior to the start of the job. read more

We needed to replace the shower pan in a custom marble slab open air shower. Contractors kept telling us that everything needed to be ripped out to get at the pan. Vann at Beyond Basics Tile and Stone was the only one that came up with a very creative and elegant way to solve the problem (without tearing everything out.) He and his team were always very patient, persistent and professional during the entire project. As a result we now have a new shower pan and an open air shower that looks even better than it did before. read more

Beyond Basics helped remodel both bathrooms in our house. Van Sutton's work is excellent. The tile is meticulously placed with care for an extremely beautiful job. He also helped us choose tile and coordinate our bathroom within our budget. His crew was very polite and professional and always cleaned up after themselves. I highly recommend Beyond Basics. read more

Van and his team were great. They replaced our kitchen floor, which was hardwood with tile, and replaced our backslash. His crew was polite, cleaned up every night, and did a superior job in laying the tile. They also worked late every night to get the job done in a timely manner. I would definitely use them again. read more