The owner of this salon "banned" me from scheduling future appointments here because she said I had…read moretoo many short notice cancellations during a several month period while my father was in the hospital DYING of CANCER! Truly unbelievable, the lack of sympathy was simply astounding! I did have some cancellations but explained the situation and thought some grace and compassion would be extended to me during an actual life and death situation with my father. I was told previously if your account ever got flagged for short notice cancellations, you would simply be required to put down a deposit towards future appts which seemed perfectly reasonable to me. My stylist explained if you cancel with short notice again or have a no show, then you will forfeit your deposit (again this would have been perfectly understandable). After several emails back and forth with the owner, she explained that she felt the "cancellations would continue to happen" to which I responded how/why would you think that when I explained the situation and that my father is DEAD now?! I started going to this salon in 2020 and have spent a lot of money there. I've had just about every service offered including hair dyes (one of which was so awful it had to be corrected but not before the stylist tried to convince me it looked good when I asked for dark brown and came out looking like Morticia Adams). I will give credit where credit is due, I obviously was pleased with some of the services but thought others should know you will be told one thing regarding their cancellation policy and then afforded zero grace, compassion or empathy if you have to cancel for an actual life and death emergency situation.

My stylist was Sydney. I could not be happier!! I needed my grays blended in along with getting rid…read moreof some old permanent color along with a cut and style. Never in my wildest dreams could I have visioned what it would ask look like in the end. Not only was this the BEST color job I have ever had done but the cut was perfect also. I can honestly say, every service I have had there has been top notch! Thank you Sydney for making me feel and look amazing. Oh and everyone was soo shocked and loved it

Great place for some pampering! Staff was very friendly and welcoming. Went for a hairstyle and…read moreshellac mani and left feeling amazing! Will definitely go back.

For a therapeutic massage, Jessica is the best. She knows pressure points, and can loosen up tight…read morespots really effectively! I would highly recommend, and will schedule with her whenever I am in the area.

First visit to Reds Salon, I thoroughly enjoyed my pedicure and haircut. All the staff was just…read morelovely, very accommodating, as I have an injured leg and needed some extra assistance. The salon was very clean, upbeat and fun. The location just charming.

Horrible experience. I had a 4pm appointment and I arrived on time but after waiting nearly 30…read moreminutes they told me they were still working on another client and asked if I could come back tomorrow. With the price of gas and total disrespect to to my time, I will never go back there again. I went to Beauty Bar and Spa near Culver's and they had lower prices and took me right on time.

I really wanted to like this place as it is conveniently located... however, I had the worst…read morepedicure I've ever had today. I had booked a French pedicure with Summer and instead today I received pink, thick and messy paint on my toes( see photo). She was unable to properly cut my toe nails or remove cuticle ("we don't do that here"), and didn't remove dead skin from feet and left the end of the large toenails rough. She also didn't know how to put white on tips (which would never have worked over the thick paint anyway). It took 40 minutes including some soaking time at the beginning. Cost was $35 without a tip. Entire waste of my time. Now, I have to go get another pedicure elsewhere today. People were nice... just not qualified for doing pedicures. Please stick to hair services or learn proper pedicure processes.

I'm soooo happy I found this place! I'm was visiting from California and found this amazing place!…read moreThey were so welcoming and friendly and I was happy they had an opening to take me and a friend for a 60 min massage but I recommended 90 mins because it just wasn't long enough! Believe me you are going to want more! The place was nicely decorated and clean. The massage was fantastic. We also tried the foot soak and that was really interesting and fun plus super relaxing! I highly recommend this place it's pretty awesome!

my son that goes there bout me a massage i went i seen vicki she did a awesome job and made me feel…read morecomfortable it was my first time i will de go back!

Was in town last summer and got some amazing highlights done here. They also carry some great…read morenatural products that aren't harsh on your hair like most salon products.

I was planning a day in Muskegon and decided I wanted to get my hair cut. It had been at least six…read moremonths since I'd gotten a cut since I was trying to grow out a short style and after reading about the salons in the area, I decided to give this salon a try. First of all, I showed Holly (my hairdresser), two pictures with the style of bangs I wanted. A thick, blunt bang that came long on the sides, very lightly layered. One was just past the shoulders, only maybe an inch max longer than mine, the other was actually cropped so you could only really see the woman's face and neck but she appeared to have longer hair. I am the kind of person who researches exactly what I want my hair cut to look like, spending hours pouring over pictures. After telling my hairdresser what I wanted, she told me she didn't think my hair was long enough (despite my first picture featuring a shoulder length cut), and that the longer angles on the side would actually make my face look rounder (the opposite of what allure, Redbook and Glamour said; I'm inclined to believe them over a random hair stylist - and regardless, give me what I want, dammit!). She talks me into doing a normal straight bang and takes me to the sink. Their hair washing sinks are highly uncomfortable but I was willing to forgive this minor thing. To make it more fun though, I listen as the supervisor or whomever talks to Holly basically the entire time she's washing my hair about how this whole family will be coming in. As someone who works in customer service, I would never talk over a customer when I'm supposed to be paying attention to them. I know she's just washing my hair but I still feel pretty unimportant as they go on for a few minutes about how she'll have to stay late, etc etc. Now, the actual cut. After trying to bring up my bang idea a few more times once she's done talking to scheduling lady and being shot down, I've kind of given up and decided it's in her hands. She cuts my bangs it a straight line, then trims my ends. She takes off a bit in between these two weird layers I have left over from my short chop and texturizes it. A total of five minutes of cutting later, we're done. It's cute but I look like I'm in high school again, the very thing I was trying to avoid with a more sophisticated bang style. Now I understand why mothers and their children come to her. This is the first time I've ever left a tip smaller than ten dollars and I'm a poor college student. Now that my hair isn't blown out and freshly cut, my bangs are so thin they're like little pieces of hair over my face. I remember now why I stopped getting bangs - because every time I get the same, frustrating straight line across the eyebrow. Sorry for the ridiculously lengthy review but I'm just so disappointed. I'm going to end up having to thicken and layer my bangs myself, which is the very thing I was trying to avoid. Sadly, though, I'm confident I'll do better than this salon did. I feel bad leaving a poor review because Holly did seem like a genuinely nice person but this cut is just so two dimensional.

Amazing Lash tech. very professional and informative on how to care for my lashes. easy to book…read morewith and works in a beautiful setting clean and modern. Dont miss out on some amazing work and she offers loyalty cards

Dianna is super sweet and does such a great job! Definitely one of the best lash techs in Muskegon…read morearea

I've been going to POSH in Jenison for over a year now, and they STILL impress me. I can always get…read morean appointment the day prior and 90% of the time, the day of my request. It is consistently the cleanest salon i have ever frequented. The manager is organized and runs the place exquisitely so no one is EVER waiting for their appointment. Tina, today, gave me the best pedicure and massage I've ever had. I audibly moaned (whoops) while half asleep. Sorry, Tina if things got weird.

i got my nails done the other day with my boyfriend to match, and i'm honestly just disappointed. i…read moredon't remember our tech's names but they didn't seem to care about the quality of our sets and laughed at their own work for the last 30 mins of our appointment. i hope this is not how all guests are treated by these two techs, as they would be losing you service. probably don't go here, if you want something worth your money. ($174 for the both of us, but his are dip)