We are beyond fortunate to have Amanda as our insurance agent. She constantly goes above and beyond for my husband and I. From finding and insuring us with the best renters and auto insurance polices, to great communication through the constant changes in the insurance world. When we want to add something to our policies, she makes it happen without skipping a beat. When we recently adopted a kitten, we were distraught to find out she developed a chronic viral eye condition. With multiple visits and medications, we were forking out more money than we could have imagined. Amanda put our worries to rest when she reminded us about pet insurance, and in less then a day, and without ever insuring any other animals before, she got us the best pet insurance policy. We are so grateful for her dedication to not only our existing policies, but to helping us save money in all areas of our life. We will definitely use Amanda for our future insurance needs as well, don't look anywhere else for an agent. TRUST ME!!!!! Thank you Amanda and BFI for your help and support always! read more

We could not be any happier with BFI. They thoroughly reviewed our old insurance policies and came up with better rates and much improved coverage. We were skeptical at first as we live in eastern San Diego County and finding reasonable homeowners insurance is challenging due to all the wildland fires in years past. BFI connected us with Travelers Insurance who met our needs and provided us great coverage. After Travelers did a home inspection they found our previous insurance had under estimated our home value including rebuilding in case of a total loss. Our new rate was almost a $1000 less than old insurance with much better and improved coverage. We also have a rental home covered now as well. We just can't say enough about how we have been treated by BFI. We have had several conversations with Heather at BFI and she's a rare find in today's world where she puts customer service at the top and helps you through the the sometimes complicated world of insurance. read more

If you are looking for a personal insurance broker who is extremely client centric and personalized to your exact needs, Amanda Elhihi is your go to professional. My family and I adopted our first kitten and the first thing we wanted to do was get pet insurance. When I found out Amanda specializes in all areas of coverage, I immediately contacted her and needed to her our cat enrolled ASAP! Amanda was so quick in responding, even on a HOLIDAY and immediately got us insured in less than 24 hrs! Amanda was so easy to work with and extremely efficient. She even set up our online account to make the reimbursement process a breeze. I highly recommend Amanda Elhihi as your personal broker and we are so lucky to work with her! read more

I am very grateful for the services I received with BFI. I recently opened my own corporation and along with that came questions I had no clue how to answer or what I needed to prepare for when it came to my insurance needs. Heather was absolutely AMAZING!! She gave me instant peace with her wealth of knowledge. She was just a phone call away and she made recommendations that are going to be a valuable addition to my coverage. She is efficient, professional, timely and affordable. I am going to transfer all my insurance needs to her. I would highly recommend Heather as your insurance agent. She always has your needs in mind and will give you her best. One of the best decisions I ever made for my business. read more

I have known Heather for nearly 3 years and I only recently turned all of my insurance needs over to her this year. I'm embarrassed to say...I took way to long to do this. Heather not only saved me a great deal on my total insurance costs but found me better policies. We had to cover four properties, my two businesses, four cars, etc. I had them spread across multiple providers in the past....now they are all under Heather and she manages the portfolio. So much easier. I would highly recommend Heather for your insurance needs. She is very good at what she does but even more important...she is a delight to work with. Thank you Heather! read more

This Company has gone above and beyond my expectations to provide my family and business quality service and find us great coverage and rates on all of our insurance policies. Heather and her team are very knowledgeable in both commercial insurance and personal lines insurance, and has found us over 25% savings on our policies than what we were insured with before. We used to have all of our policies with different companies and agents and now having all of our policies consolidated with BFI, has given us so much convenience and peace of mind knowing we have a strong company and team we can trust to handle all our insurance needs! read more

I was referred to Heather a few years ago to help with a quote that made sense for a mortgage client of mine and her rate actually saved the deal and underwriting was able to approve the loan. I've kept Heather's information ever since. Fast forward to today. I contacted Heather when another client of mine said he was interested in shopping his current quote. Within an hour or so, Heather sends over a quote letting my client know that he actually needs more coverage than what he was already quoted, but that her quote STILL saves him money! Thanks, Heather! read more

BFI and Heather are a class act. Heather has found the best products for me and at the best prices. I first met Heather when buying a home in 2014 and she has since handled my home and auto insurance needs. I have referred a few friends to her, and they have been very happy with the level of service, professionalism, and the value of the products. Go ahead and get a quote for your insurance needs, you will understand why I have chosen to stay with BFI rather than shopping around every renewal. Thanks Heather for all you do! read more

We have recently signed up with BFI Insurance for our Home/Auto and Umbrella insurance, Our agent Glady's Carvajal was incredible she was very knowledgeable and helpful in finding the insurance we needed with the coverage we were looking for at our budget. She was prompt in answering our questions and concerns as we were going thru the change from our previous carrier. I highly recommend her for all your insurance needs. Thank you Glady's for all the help in insuring all of our assets. read more

I was in a rush situation to obtain flood insurance and the in-hand proposed quotes were extremely expensive. My banker referred me to Heather Brandt and on short notice she was able to secure a superior product for less than half the cost of the other quotes. Heather was professional, prompt and worked directly with the lender to handle the situation from start to finish. My experience working with Heather has been outstanding and I recommend her for all your insurance needs. read more

If you would like to have service like service used to be, call Amanda Elhihi, she is the best to what she does. She id extremely helpful and knowledgable of all her products, her professionalism is second to none. I feel comfortable and confident in having Amanda represent me and my family for all of our insurance needs, including all of my commercial policies for my business and overall Umbrella coverage. Thank you Amanda for all that you do to make my family feel protected. read more

I've been with heather for the past 6 years,after reviewing my previous policy heather saved me about $400 on my workcomp policy alone. I have other insurance agents that try to sell me a policy, but they can't even come close. I had an agent that looked at my policy and told me you should by your agent a flower bouquet . I have recommended lots of my friend to heather. I definitely recommend heather to anyone looking for insurance especially if your a small business . read more

Had a great experience with Heather Brant. She was referred to me by a colleague and it's been smooth sailing ever since. I called her in a last minute freak out moment, realizing I need some sort of liability insurance for my planning company. It literally took her less than an hour and I had my insurance signed, paid and executed. I highly recommend that others contact her. Especially those who like to get answers and things done right the first time. :). read more

The service that Heather provider was great to say the least. She is prompt, and if you have any questions, she will always have or find the answer for you.. She works with you from beginning to end and is always pleasant to talk to. She listens to the customer and gives you what you are looking for. I look forward in working with Heather in the future and would recommend her company to anyone looking for business insurance. read more

Gladys & Heather! Theeeee BEST!!! Having them as my insurance agents has been soooo helpful.. any question or any insurance advice that i need they are always there to help!! Personally I would like to thank Gladys :) thank you for your amazing costumer service and dedication you literally always have an answer for me every time I ask a question or simply need advice YOU ARE MY GIRL! Always there to help way to gooo girl!! read more

I met Heather when she walked into my store to purchase some goods a long time ago. After chatting for a little bit she mentioned her experience with insurance services so I decided to give her a try. Turns out that she was able to save me money. Best decision ever! Outstanding service year after year with all my insurance needs; business and personal. She is honest, straight forward and prompt. Thank you Heather! read more

I have personally known Gladys Carbajal for over 6 years and can't imagine having anyone else take care of all of our insurance needs. From our personal insurance to our business she is our to go insurance gal. Her professionalism is exceptional. She is available 24/7 for any emergency needs, questions, or immediate assistance. When BFI says "You have a friend in the insurance business" they really mean it!! read more

This is the best insurance company that I ever dealt with , BFI not only has great customer service but their quotes are extremely competitive . My agent Gladys is knowledgeable and goes above and beyond to deliver the best service . BFI has exceeded my expectations no answering machines no waiting for a representative , I have three business policies with them and I am very satisfied . I Olán t read more

As a Real Estate agent, I look for good people to refer business to. They must be honest, quick to respond, have great customer service and of course have competitive pricing. Heather is all of the above! Not only have I referred several clients to her, I also have my own personal policies with Heather. Heather was able to beat my previous insurance policies in both price and coverage! read more