I have known Marc as a member of the community many years and he has insured our son and daughter…read more We are 2007 fire survivors and were notified a few weeks ago by Encompass that we were being dropped because of wildfire risk factors. As you can imagine, we went into full panic mode and called Marc on a Friday evening. He immediately returned our call and said that our address was eligible for coverage and within a few days, Marc visited our home to gather information and formulate a quote. He was kind, knowledgeable and understanding of our situation and we never felt like he was giving a "hard sell." We were candid and told him we would be seeking quotes from various agents. As a retired small business owner there are two things that are very important to me: integrity and work ethic and Marc possesses these qualities. While the bottom line is important, we also want someone who is accessible and responsive. Marc was extremely patient and we are so happy that we placed our trust in him!!

Agent Marc Nimetz is knowledgeable and responsive. When we have a question or need assistance we…read moreusually hear back within a day. Good old fashioned customer service. Thank you, Marc and staff.

I've worked with Lara now on two separate policies and I'm always impressed with her level of…read moreknowledge and ease of initiating the process of getting me all set up and ready to go. First policy was $350 compared to the $500 policy my old company thought I was going to be okay with. The second policy after 6 months she got me down to $245 a month. Highly recommend working with her if you're looking to get a better rate than what you have if it's really high. Thank you Lara for your impeccable customer service!

For being a low end kind of insurance they sure did charge a lot of down payment. I SUGGEST your…read morecarefully look at the papers they have you sign and how much they charge. Christina Torres assisted my bf getting insurance and the company premium was only about 800 that they were asking for. She went and charged him 1792 in down payment. I'm sure she took into advantage the fact that he has some tickets in saying the down payment is high because of his record but going as far as charging about 900 In Broker fee is quite insane. Nothing can be done now but advice to those who don't want to spend a lot Negotiate your Down payments people :)

I've had them for years and they always provided excellent service. If you follow their policies,…read moreyou will get good serive.

If I could give 0 stars I would!!! I've been a customer for our auto ins for years, I had left them…read morein the early 2000's and came back in 2022, they are a bit pricey but I was ok with that since they offer the higher limits. Whelp the most awful Thing happened 12/17/25, I was in a horrible accident & my truck was totaled! I gave Wawanesa grace since it was coming up on the Christmas holiday but once 2 weeks passed and no response from adjusters I started to worry as the rental coverage is only for 30 days & I had no vehicle that was being repaired! Well my Worst nightmare came true! The total loss adjuster assigned to us was dragging her feet, never contacted my finance company even though she lied to me on several occasions that she had!! I she had told me over the phone on a Thursday that I would have a check the following Monday & that day came & was gone & it took another 10 days to actually get our funds due us to go replace my vehicle! I would call my finance company daily to see if they've given the payoff to my Ins company & for 2 weeks was told they have not been contacted!! Of course my rental ran out, Wawanesa refused to extend even though THEIR incompetent adjuster didn't follow thru & I literally was doing all the leg work to get my payout to purchase a new vehicle! I ended up paying out of pocket a total of 10 days at $50 a day, thank goodness the rental provider extended the rate to me or I'd be out more money due to Wawanesa's failure to do their job! As of today our loan check to our finance company has still not been recd, it's been since 01/24. So not only did Wawanesa force me to incur over $500 in charges for a rental, my credit is also taking a hit !! I am so disappointed & have left msg for managers with no return call or explanation! I am shocked at Wawanesa & so upset that we pay our ins policy, mind you it's not cheap in CA & with the way things are in the world with ins right now & then to be treated with such arrogance as if we are asking for a favor!! If I could take my business elsewhere right now I would but again the state of our ins premiums in CA it's not easy to move to another ins provider with the same coverages. I feel stuck & not happy at all! I would never recommend Wawanesa ever again!! Wawanesa do better, train your total loss adjusters to have better customer service skills & to return calls to customers & to do THEIR jobs!!! I don't know how many days I spent on the phone leaving msgs, calling my finance company, calling the adjuster back to be lied to & in the end what I was trying to prevent, happened!! Do not go with Wawanesa!! Btw I was not at fault & had major neck, back & arm Injuries all the while dealing with MD appts, therapy, PTSD from The accident & hiring an attorney due to the other party (at fault) not having enough coverage to pay off my vehicle & then I had to deal with the stress Wawanesa caused me. I was literally in tears daily trying to contact anyone at Wawanesa to help us!! I am thankful to be alive, but not thankful for the stress caused by my own insurance!! Go elsewhere!! Not worth the headache they cause their own insured!

If you're looking for the lowest auto quotes, I highly recommend visiting Steve. Steve is patient…read moreand honest and I felt comfortable talking with him. He was non-judgmental and he gave me a lot of his time today. I appreciated him explaining to me how the auto insurance industry works. Thank you, Steve.

Steve has helped me multiple times now & he is great! I can always count on him to help me its…read morefantastic! Hes nice, timely & just easy to reach! Thanks Steve!! 1 (858) 565-6695

My dad is very meticulous when it comes to picking out insurance. He had been with Allstate for…read morequite some years until he finally lost it with all their BS and hidden charges. We were shopping around the area ( Parkway Plaza) and he told me this agent who had helped my grandpa with his car insurance had moved to a branch in El Cajon. We looked up the nearest freeway insurance and surely enough he happened to be there!! Israel answered all of my dad's questions and found a great plan that worked for my dad's demands and needs. It seems like he's a great addition to this branch as I've read the past reviews and it wasn't doing so hot. Israel was very attentive and had a great attitude. Believe me... You don't mess with the men in my family, their mustaches are intimidating and this guy was able to send mi Grandpa and Dad home smiling.

Ana Ibarra went above and beyond to help me get insured again, not only she explained me what was…read moregoing on with the last insurance I had, she also helped me to get a better insurance for the right price!! fully covered! Thank you for helping me today

I recently got car insurance from Ryan and he was so helpful. He patiently answered all my…read morequestions explaining everything in detail. I appreciated his honesty and knowledge. We had a wonderful conversation and I could tell I wasn't just another customer. He is very sweet and easy to talk to. I'm so happy I found this place and I hope to be with them for a long time. I truly believe you will not be disappointed if you get insurance with this business. Ryan, I pray that your business will be a huge success!! Thank you so much!!

If you need help with anything insurance give Diana and Ryan a call they are amazing people and…read morewill definitely take care of you. They are very knowledgeable, helpful, and honest. Give them a call for any of your insurance or tax needs.

I have been working with Stephanie for about 4 years now. She is extremely knowledgeable always…read moreable to answer any difficult questions. Thank you for being my agent

I was in a desperate need of insurance and I had come across a business card from all forms…read moreinsurance agency. I had an excellent experience with Stephanie here. It was my first time purchasing my own auto insurance policy and she explained all the coverages to me in depth, since it was my first time, otherwise I would have never known anything. Stephanie was VERY honest and gave me the best quotes possible. She also works with several carriers so she shops the rates and gets u the best price. Thanks Stephanie!!

I've been with AAA for 30 years and they are always professional and helpful and knowledgeable…read morewhich is refreshing. The renovation to this facility is excellent! It looks great and has plenty of seating. The counter is now a full circle and most services are done at it with a representative. Being able to take care of registration issues and disabled placards here is just so much better and FASTER! Check out the website if you have AAA even roadside there are so many tasks you can complete here without having to go all over the city. Thank you, AAA La Mesa, for you excellent customer service!

I'm a premier member. So I needed a notary. It was free for me . It was quick service today not…read morevery many people. Value I would say is worth the money for a membership.

It is sad that the review that this person did got placed with the wrong agency. YELP needs to fix…read morethis because that seems to be against their policy of placing false reviews. Anyway, my fiance and I went into the Arnelle location in El Cajon a couple weeks ago and the service was excellent. He has an SR22 and was pleased with how his situation was handled quickly, efficiently, and was given coverage at a price he could afford. I am interested in getting a quote myself soon. I recommend giving them a chance. Sarah in Lakeside

This guys are awesome, they have the best rates in town since they represent their own company but…read morealso another over 10 companies and they shop the best rate for you, I extremely recommend them!

bad experience, I had my insurance with Jenkins Insurance for over 15 years and they just increased…read moremy auto insurance policy by 70 % so I cancelled my policy with them and went to Geico and saved the 70% plus another 15 %.

I strongly recommend these place to make an awesome deals with insurance all of them are friendly…read moreand nice ESPECIALLY Jinan she's never failed to help me and answer all my Questions She's smart and friendly plus she's helpful ..Thank you Jinan and thank you Guys keep it UP always You're the best