Fourth mobile car wash performed by A1 and their level of service has always been outstanding. They…read moreuse first rate car washing products to include Rag Company microfiber drying towels. Their car washing service includes wheels/tires, wheel wells, door jambs and application of a spray ceramic coating. This most recent service including covering my car with a popup tent to protect from hot sunshine. Doesn't get any better than that. Their pricing is very reasonable considering that most detailing firms won't do just a car wash; they want to do a complete exterior/interior detailing for big bucks.

Unfortunately, I can't recommend this business after my experience today. In fact, I would highly…read morerecommend avoiding A1 at this point. I dropped my vehicle off around 8:10 a.m. for ceramic coating maintenance and discovered a new dent on the driver-side door immediately upon pickup around 12:30 p.m., before I had even entered the vehicle. I reported it immediately. I had inspected the vehicle that morning and am confident the damage was not present beforehand. While the surveillance footage was too grainy to prove exactly when the dent occurred, it showed multiple employees working near the damaged area. What concerned me most was learning that the shop normally photographs vehicles but chose not to photograph mine, supposedly because it was a "custom job," despite this being their standard annual ceramic maintenance service. The owner denied responsibility, suggested the dent could have been caused by a rock--which a professional dent repair shop subsequently told me was not consistent with the damage--and declined my requests for documentation and footage of the work being done. I understand accidents happen. What was disappointing was how the situation was handled once the damage was discovered. I will happily update this review if they choose to take responsibility for the damage they caused.

Avoid APC Auto Spa at All Costs…read more We hired APC Auto Spa (Monroe location) for ceramic coating, paint protection film, and window tinting, and the experience was an absolute disaster. The work was so poorly done that we had to pay another shop over $4,600 to completely remove and redo everything just to fix the damage. The other shop had their entire team inspect the truck and unanimously agreed it was the worst work they had ever seen. Everyone who saw it in person said the same. Since having the work redone by true professionals, we've had zero issues. You can get one inch away and it's flawless. APC claims they offered a refund or to reinstall the film--but what they actually offered was to remove and redo it themselves. After multiple failed attempts and having to bring the truck back again and again, we had no confidence they could fix it and didn't trust them not to make it worse. They also claim the court "ruled in their favor." In reality, the case was dismissed because of a buried arbitration clause in their terms and conditions--not because the work was acceptable. APC kept our money, and we had to pay again to have the job done correctly elsewhere. Heather, the owner, was dishonest, rude, and completely unaccountable. She lied in court, twisted the truth at every opportunity, and made a terrible situation worse at every turn. Rather than owning the mistakes, she deflected blame, denied what was obvious, and hid behind fine print to avoid responsibility. The photos we posted weren't taken "during removal" as they now claim--we have identical photos taken in our driveway right after APC said the job was complete. They also try to justify their quality with a clause that states the work only needs to "look good from six feet away." That is actually written in their terms. If that's the standard they stand behind, it speaks for itself. This was the worst customer experience we've ever had. APC Auto Spa delivered unacceptable results, refused to make it right, and kept our money. Avoid this business at all costs.

I'd probably avoid this place. I gave them a chance last year on a new Pathfinder. I wanted the…read morewindows tinted evenly and they put 25% on it. When I showed up, I talked to him about it. I said ' that's not what I was asking for, but I took the car, drove away and it was fine and then I bought another one. I bought a Toyota Tacoma and I was very adamant about telling them we need to make this one better than the Pathfinder and it needs to be probably 15% to match the rears he ignored what I said and put 25% on it anyway after he was done, I went back into the shop and I showed him that's not what I asked for and it was very different than the back and he kind of pushed back on me saying the back is 22% or whatever he was saying but visually it's very different so then I called to ask how much to get it removed and put 15% back on. They said they'd remove it for free but I have to pay for the retint so basically ignored what I asked, put what he felt was necessary on my car and then wants to charge me to do it the way I want it done. It's really too bad as I buy a minimum of 2 cars a year and this likely costed them some repeat business.

Made my Mustang look brand new again first washed in 23 years I inherited from my grandfather car…read morelooks like brand new

I truly thought my car was done for, but the men at the Edmomds auto detail performed a miracle and…read morebrought my car back to life.

Thank you so much for the car detail and dent removal. My car has never looked better…read more I appreciated the convenience of having my car picked up at the ferry and returned the next morning. Thank you for the honest communication and for following through on everything we agreed upon.

Spring time detail and brought my mums car as well…read more Travis and colleagues are amazing and have a great sense of detail

Absolutely AMAZING customer service and workmanship. If you go anywhere else for auto tinting you…read morewill deeply regret it. I've had my cars tinted since the late 80's and Blue Star is hands down, the BEST. Fair prices, fast installation and quality work. I can't be any more satisfied. Thank you!

Wow wow wow! The level of professionalism at this place is unmatched. From the second I first spoke…read morewith Steven the owner I knew that my new Land Rover Defender was in good hands. He is SUPER knowledgeable about cars and what he has done to them and the package that we got was specific to the needs we need for our new car in the PNW. Steven walked us through the whole process in detail letting us know everything that would be done to the car. Is it cheap? No, is it worth it? Absolutely. You don't want a cheap crappy job on a vehicle you're seriously invested into. Highly trained professionals and would definitely send my friends here. LOVE how shiny our new Defender is. She's a head turner for sure! Thank you Steven and the team at Blue Star. Also, love that this is a small family owned business! Always support small businesses when you can please.

DO NOT hire these people!! You are better off taking your car to the dealership it is from and…read morepaying the same amount for them to send it wherever they get it done. The convenience of coming here does not matter when you're paying $500 after tax and tip and I had to continuously point out things and ask such as can you please wipe the inside of my windows? They still have smudges from my dogs nose... Can you please take this piece of tape off of my door? Can you please vacuum the crumbs out of my center console??? I have no idea what he did all day but I went out to my car, open the center consul wiped a ton of crap out showed him and said this is not a $400 detail and he said "I agree". So, I gave him a little more time to try to work on the car then decide to go in and try to call and find out a solution but no one has returned my call I just received a generic text. I checked my email and the detail was supposed to be from 9 AM to 5 PM for eight hours he was supposed to detail my truck this was not a window this was how long it said it would take. So I told him at 3 PM (he said he was done at 2:30) That I have to start getting ready for an event and cannot keep checking but hopefully he would stay and make it right. He got very upset, threw his tools down, and told me to "go tell his boss and write my review". Update- manager contacted me. Apologized. Offered partial refund (did not receive) and to send a second detailer out. A second detailer was sent out to try and fix this but the bottom line is, I will never use this company again and will adamantly advocate AGAINST them. Second guy was nice and all but why can't anyone seem to do their job? They don't have the proper tools and detergents? (My SUV is a 2020. That's as old and any dirt or dust can be so it's not even a big job to begin with) I'm not sure what the deal is but coming from a dealership where we sent cars out I know of many shops that do an amazing job. It's hard to understand why it can't be done mobile but trust me just drop your car off at the dealership it's probably $20 less and oh well you're without your car for a day but it will be sparkling clean!

We have 2 cars and rarely drive one of them, especially since Covid came to town and my husband…read morestarted permanently working from home. Our street parking is right under two beautiful flowering plum trees, which is great most of the time, just not so much in pollen season. Add to that the lack of convenient car washes in west Seattle and my car was looking a mess. Just about covered in pollen/moss - I dont even know. Gross. I looked on some local social media pages and Big's was recommended by a few people and I was really drawn to the mobile aspect of their service. Their interior/exterior package seemed a reasonable and comparable price to other detailing services in the area so I booked on their website and was able to get an appointment a few days later. There are some add on extras you can choose so I also opted to pay an additional $9 for extra moss removal because I think that's an understatement the way my car looked. The person scheduled to perform the detail sent me a text the morning of that he misjudged traffic and would be about an hour past the scheduled time. I appreciated the heads up, and since I didn't need the car, it wasn't an issue. He was nice and friendly, and seemed efficient at doing the job. He arrived at 10am and was done around 4pm. I will say that there was a moment of confusion when I did, essentially, the final walk through inspection when he was finishing up and I asked if he did the wax as the car was clearly clean but not that super wax shine and he hadn't and asked if I wanted the ceramic coating (because wax was harder to do and it didn't seem like he could or wanted to do wax). I did say yes please I would and I feel like if I didn't ask about it that he wouldn't have done it, even though it's listed in the services of the package. Everything else looks great and I'm happy with the service. They send out a confirmation text when the appointment is booked saying you can reply to the message with questions and I did reply asking if I needed to provide a hose and extension cord in addition to the outlets and spigot and never received a reply. So instead of having it ready for the detailer I had to go find it when he arrived. Obviously minor, but I would have had it out ahead of time if I knew he'd need it. We will definitely use them for our other car soon!

This place is simply the best most meticulous cleaning and wrap place in the country. It's run by…read moretrue experts in their craft. Their pricing may not be the absolute lowest but I have not thought I was ever taken advantage of. And you are paying for the best quality available. I have had them repair wraps and my family has had them do detailing and wraps on at least 3 separate vehicles. I wouldn't take my car anywhere else.

I talked to a lady on the phone who said she would give me a call back, I missed the call however…read morein the voicemail I was told there was no need to call back and they would book the appointment. When I arrived I was told the lady I spoke to said she never heard back from me even though in the voicemail she said I didn't have to. We also spoke about the cost of the detail and she told me it wouldn't be much more than the listed price although I drive a bigger SUV. Due to their "system being down" when I showed up for my appointment no one knew that I was coming. They didn't have availability and when I asked about pricing I was told it would be double the cost of what I was told over the phone. They said they could fit me in the schedule but it would take a week instead of 3 days. I dropped the car off on Monday and ended up getting a call on Wednesday saying my car was ready so I went to go pick it up. It looked good until a week later when I noticed spotting(?) I'm not sure what it's called on the drivers side door. Overall communication seemed off and now I have this stain on my car after paying twice what I was quoted.

Benchmark Auto Salon was recommended to me by a fellow C8 owner at the recent Corvette Marque Club…read moreshow. That recommendation turned out to be exactly right. Katie and Mike took on a long list for my Corvette Z06: full paint protection film, the center stripe, side radiator guards, window tint, and ceramic coating on both the paint and the wheels. Every piece of it came back better than I expected. The film work is clean, the stripe is laid out perfectly, and the finish on the car is exactly what I was after. They are also Avants partners, so I saved a bit on the work. That was a nice bonus, but it is not why I am writing this. I would have been just as happy at full price. What stands out is the service level. Clear communication, no surprises, and a team that obviously cares about the cars that come through the shop. If you are looking for PPF, tint, stripes, or ceramic coating, go see Katie and Mike. Top notch work from top notch people.

Amazing job removing my old PPF off my bumper and giving my car a nice exterior detail prior to…read moreselling. Car looked so good I almost didn't want to sell it.