Since my last review nearly 3 years ago; we've only grown to appreciate Catonsville Pediatrics even…read moremore. We have two kids, 5 and 2, and they've always been there for us. Dr. Miller, Sani, and Madden are together, a fantastic team. They are empathetic, compassionate and extremely competent doctors. Dr Madden in particular spotted an issue last year with my son, which turned out to be a hernia in the making, so we were able to get help from Maryland Urology before it turned into a painful hernia. The ability to call them during off hours is always appreciated and they never make us feel awkward or silly for calling, even if we were maybe being over protective. Lastly, the only negative is, there is one person who answers the phone on occasion who is a little short with clients. She can be impatient if we ask questions at times, however the rest of the staff are amazing.

I cannot say enough of Catonsville pediatrics. All three pediatricians in this practice are kind,…read morethorough and very knowledgeable. My children have been patients for over 5 years, since they were newborns, and I have always felt they are in the best hands. In fact, they identified my child's need to see an eye specialist very early in his life when there was no outward issue. I will always be grateful to them for the wonderful care that they provide.

We started going to The Pediatric Center after transferring from another practice, and it has been…read moresuch a refreshing change. The office is well-organized, the staff is consistently friendly, and the environment is clean and welcoming. We really appreciate the separation of well and sick visit areas -- it's a thoughtful touch that gives extra peace of mind. Everyone we've encountered has been so kind to our 1.5-year-old, which helps him feel completely at ease during visits. They genuinely interact with the kids and make the experience positive from start to finish. I recently had to call on a weekend and was connected with a nurse who was incredibly helpful and thorough in answering my questions. That kind of care really stands out. We see Dr. Diane Landram, and she is absolutely wonderful. She takes the time to listen, offers helpful and up-to-date information, and never makes you feel rushed or dismissed. This is exactly what pediatric care should look like -- highly recommend!

I am absolutely appalled by the experience my husband and daughter had at this office. We will…read morenever be returning, and I strongly question how this office is being managed. My husband brought our daughter in for an appointment that was specifically scheduled for two shots. In addition, we requested that they look at stitches that had not completely dissolved. Somehow, when my husband arrived, the staff had no idea why she was there and apparently thought the appointment was only for the stitches. This was not a misunderstanding on our end -- the appointment was booked by the nurse for the purpose of getting her shots. Because everyone was apparently getting ready to leave for the day, my husband and daughter were then rushed through the appointment. The fact that the staff had apparently made a scheduling error and were now inconvenienced by their own mistake is not our problem. To make matters worse, this office has previously used a cold-pack buzzer to help distract our daughter during shots. This time, they didn't. It may seem like a small detail, but when you're dealing with a child getting shots, consistency and basic consideration matter. The worst part of the entire experience, however, was what happened afterward. My husband was sent to the manager's office, where the manager proceeded to question him about why we don't bring our daughter in more often. She actually asked, "How do you know she's growing?" Seriously? We can see her. We are her parents. It is completely inappropriate and incredibly condescending for a manager to question a parent about how they choose to parent their own child, especially when there was absolutely no justification for the attitude she took with my husband. Her demeanor was disgusting, judgmental, and completely unprofessional. She then apparently mumbled something along the lines of how it was "good" that he brought her in for her shots because "you know how people are these days." That comment was completely inappropriate and frankly left us wondering exactly what she was implying. There was absolutely no accountability for the office's scheduling error. Instead, my husband was made to feel as though he was the problem. This entire experience was disrespectful, unprofessional, judgmental, and completely unacceptable. Parents should not have to walk into a pediatric office and be made to feel scrutinized or criticized by the people who are supposed to be providing care for their child. What a disgrace. We have completely lost confidence in this office and will be taking our daughter elsewhere. I would not recommend this office to anyone looking for a place where parents and children are treated with basic respect and professionalism. If I could give this office zero stars, I absolutely would.

I absolutely love Valley Pediatrics. It's been six years and counting and for me they have become…read morefamily. I highly recommend 1000%. Everyone is nice and friendly. You have nothing to worry about. I feel at home here.

I cannot believe that there aren't more reviews about this practice. We absolutely love it here and…read moreget the best treatment from Dr.Bajaj who is so caring, knowledgeable, and just lovely to be around! We have done walk ins or had appointments when Dr.B wasn't there and we were happy with any of the physicians they are all just simply the best!!! I also find the staff to be very responsive and helpful when I have called after hours for urgent questions or when I just needed some information.

I absolutely love the care we've received for our little one at Einstein. Every provider is so…read moreunderstanding and kind and it really helped being first time parents to have the full support and help from our pediatricians. The doctors are very well versed in recent guidelines and news (for instance formula recalls) and have amazing bedside manner

Amazing practice group. Could not recommend them enough. They work well with kids that have ADHD.read more

I had been going to this office for 10 years since my child was born. They have really went down in…read morefront office administration and just common courtesy. I was turned away from the office after I had proof that I had a standing appointment. The doctor would not honor the appointment because the front office lady said she didnt see the appointment on the schedule. Told me I had to wait two hours just to be seen. I left and took my son to urgent care he ended up having pnemonia. This was the second instance of this happening to us. We deserve better as long time patients.

I would never recommend this place to ANYONE after how my family was treated during this pandemic…read more Here is my email that I sent directly to them (of course with no response, just like all of my calls and messages): It truly saddens me to have to write this email and take these steps, however, the way that my family has been treated by your office and staff during this global pandemic is unacceptable. Last week, I received a discharge form from your office stating that we were being dismissed due to missed appointments. However, I have given this office over a year of my business, and also referred 2 of my co-workers who are currently attending this office with their children (and they will be unenrolling). It is unfathomable to me that an office would dismiss infants in the middle of a global pandemic. Yes, we have missed appointments, as I am the caretaker of 4 children and an elder and this pandemic has caused a variety of inconveniences for us, including childcare and transportation. I cannot believe that we would not receive grace and compassion from our pediatrician, of all people. Not once was I warned or "received a letter" (as the office manager Carolyn said I should have received) stating that we could be discharged if we missed another appointment. That is protocol at every other establishment I have frequented, and apparently at your establishment as well, however, it was not followed. Also, it states on your website policy that missed appointments will result in a fee, NOT in a dismissal. We were never charged a fee either. If you all are not following your own policy, how is it my fault as a patient? To add insult to injury, when I called you all to gain clarity on the situation, I was met with your office manager who was unprofessional, rude, and sarcastic. She did nothing on the phone but reiterate 7 times that we were dismissed, the decision was final, and "it's my job to figure out what to do next". How dare an office manger speak to a client that way? Then when I came in person, Carolyn was way more humble, but still problematic because she was dismissive as if my voice no longer mattered. I am a firm believer in your employees are a direct representation of your business and if that is the face of your business, I am glad that my family has already enrolled with another office. As an educational leader, if I ever spoke to or treated my students/families how we have been treated during this crisis, I would be out of a job. The main reason why I signed my family up is because your establishment is black-owned, but with this treatment, I cannot tell. All in all, I am disgusted by how this entire situation was handled and I will be filing a complaint with the Maryland Board of Physicians, the Better Business Bureau, as well as leaving reviews about my experience of all of my social media platforms and medical review platforms. I believe that this is necessary as I could not even be given a telephone conversation or any follow-up from you both during such a troubling incident with your staff member, but got tons of conversation when I was paying my money to you all. Hopefully I will prevent another family from being treated so horribly during such turbulent times in this country. I stand by the fact that no employee should treat a patient in the manner I was treated OR become upset at the reaction from the patient for such uncouth behavior.

Dr. Hughes is the best pediatrician ever! Her staffs are nice and professional as well :)read more

We found Dr. Hughes office the same day I gave birth after praying to find a pediatrician that met…read moreour needs. And we are so blessed to have found her, she is an amazing doctor she takes her time, answers all questions and makes us feel welcome every time we have an appointment. I also love the way the office is set up and it is so convenient that she is the only doctor that works in the building so the wait time for being seen is very quick. And it makes the experience much more personal and not rushed. Not to mention the amazing office staff who always greet us with such kindness. They truly make the experience of bringing my daughter to the doctor so enjoyable. Thank you above and beyond for sticking to your word and being so amazing!

Update!!! This practice separated into two and went way down hill!! My daughter has been going her…read moresince 3 days old. The call in method directs you all over. My daughter hurt her wrist enough to need a splint. Her insurance unfortunately all of a sudden required a referral for an orthopedic. I called Arundel Peds to get them to fax one. They wouldn't because she was considered "a new patient" because she hadn't been in a few years. My daughter was in a lot of pain, and really didn't need to be poked at. They wouldn't fax a referral even though I explained to she was in no condition to be seen. The receptionist have/had no bedside manner! When we took her they insisted she get shots in both arms (including the sore arm) really??? (Her dad took her or id off insisted to wait) Then when she saw the doctor we were told that a well visit was not even needed. So put my kid through more unnecessary misery instead of faxing a referral. We will be changing insurances and going elsewhere!

Love this office!! When I was pregnant with my child, my husband did a office visit here in…read morechoosing our pediatrician for our little girl!! I was on bed rest and and couldn't attend, however, my husband and mother loved it upon first site! This office is very colorful and extremely welcoming to new patient and families!! My daughter has been a patient since 2009. They came to the hospital when she was first born and were very knowledgeable about the process! My daughter was a patient of Dr. Jobes, who left this practice! We simply adored her and were sad that she was leaving! However, we had to choose another primary in the office and were pleased to with all of the options present! All of the docs and nurses are very knowledgeable and are very good with children and babies! My daughter is not afraid at all to come to the office for a visit! Even for shots, they are quick and get em done! We totally adored the young lady Vanessa who assisted in our daughter's appointments prior to her turning 3! She cared very much for our little one which made it very easy to come back and feel good about the practice! The office is very colorful with a sick room and a well room to keep the children separate if they are ill! There are televisions that have are on children programs to entertain the children while they wait! There are books and toys as well! I simply love this office! I pass many offices to go to this one! A choice I do not regret!

I finally found a friendly pediatrician that is willing to take time and listen to my concerns. I…read morewas seen right on time and did not have to wait. Clean environment and there are walk-in hours in the morning for sick patients. I also didn't have to wait months for a well baby visit. Very professional and knowledgable. I have a 1 yr old and a 3 yr old.

Dr. Welman is a GREAT pediatrician. She's got great bedside manner; she never rushes us (today we…read morehad a checkup and she held the baby for me while I changed my two year olds diaper and continued chatting about how to get the kids to sleep better--not at all rushing us out of the room). She really takes the time to make sure I feel confident taking care of my kids, and she's really, really good with them: patient, calming, and sweet. My two year old loves her. I think she's also a really top-notch diagnostician. My older daughter and I were really sick last year, and I'd been to my GP a few times for it, and they couldn't figure out what it was, but Dr. Welman knew what it was right away (and my doctor has been voted in the "top 100 in northern VA"...so, he's no slouch). I was a bit worried about finding a pediatrician that would be on the same page as me "philosophy" wise. Dr. Welman seems like she understands and takes into account the national recommendations for pediatric care (like for vaccines, etc.) but is also very practical and works with you to get the best care for your kids--like, I sheepishly admitted that I've been sleeping with the baby in my bed, even though the american academy of pediatrics says this is a heinous crime, and Dr. Welman was willing to talk it through with me and talk about how we can all sleep safely, without being narrowminded or judgmental. The Casey clinic is also an OB practice so while you're sitting in the waiting room, you're mostly around healthy people rather than sitting in a room full of people that are contagious with who-knows-what. I'm a bit of a germophobe and I don't freak out (too much) in the clinic's waiting room. It's not super kid-friendly (like, no toy areas, etc.) so you should probably plan to bring something to amuse your kids while you wait for your appointment, but honestly I'd rather do that than have a big area full of toys that sick kids go cough on. We've had to wait a while for some of our appointments, but we're usually running late so I'm guessing they take another patient while they're waiting for us. Today we were on time and they saw us pretty quickly.

Love this practice. Front office staff is wonderful. The doctors nurses are all professional and…read more going to this practice for 30+ years and they keep getting better.

I've been an adult patient with Dr. Lin for several years and have found her thoughtful,…read moreresponsive, compassionate, and kind. Her bedside manner is great, and I think she's been reasonable and helpful with rendering care. She's also been flexible with allowing me to do some visits virtually, if practical. I read others' comments regarding other members of the practice, to which I really cannot comment. I've met with NP Hayden, and spoken several times via phone to Dr. Miller. All of whom have given practical and reasonable medical advice. The front office staff has always been pleasant and kind with me. I am a big believer in the idea that you receive what you give--kindness included (not always, but most of the time). People are just people, sometimes we have good days, and other times-- not so much. I am not saying it's ok to be rude, but it's not been my experience that any of the staff here have treated me poorly. I also think it's been a positive addition to the practice to bring on a full-time phlebotomist, which has made blood draws faster and much easier. I enjoy the convenience of not needing to be referred out to another lab for routine lab work. I am not invalidating the experience of others but wanted to offer a balanced perspective from the other end of things.

I have been taking my son here since his very first doctors appointment. We love Dr. Maria Santos…read more She is very professional, accommodating, understanding and patient. She is so helpful and really takes time and attention in explaining things to us without making us feel bad about the things that we could have done better. It really matters how she communicates to us with compassion, especially being first time parents. The staff and nurses are always very nice and patient especially when giving shots to my son who is always cry hysterically. The patient portal is so convenient in reviewing medical records and making appointments. You can get help 24/7 and talk to doctors and nurses for emergencies.

This place is awful. I had my first and last appointment for my two year old there today. She was…read morebeing seen for her two year check up. My appointment was at 8:10 today. I arrived early to complete paperwork. We were called back into an exam room around 8:20, not sure if this was by a doctor or a nursing staff. This woman never once smiled, introduced herself, or anything like that. At 8:30, she had me fill out a form to get my daughter's prior immunization records. At 8:50, she came back for the paper. By this time, the only thing that had been done for my daughter was her weight and height. I waited until 9 and decided to leave. I just didn't feel like this was the right practice for my family. This place is slow, unfriendly, and dirty. Picture of the floor in the exam room for reference. So gross. When I left, I told one of the staff at the front desk that I wasn't happy with the experience and brought up the fact I had been waiting quite a while and how the dirty the floor was. I was told they would cancel my appointment. Customer service doesn't seem to be a strong suit for this business. If you're looking for a pediatrician, keep looking!