I caught a severe cold and urgently searched for a nearby clinic to call. The receptionist was very…read morepushy and overly aggressive. Given the current situation, she mentioned it could be the flu, so in-person consultations weren't possible, and only telemedicine was available. I understood and agreed with that, but she didn't confirm the consultation time and instead hurriedly demanded my date of birth. After checking, she sighed and asked if it was my first visit, showing frustration as if I were the one who didn't understand. I'm usually easy-going, but to be blunt, I can be a bit lazy, so I generally don't leave reviews. However, if the clinic is going to continue operating, the receptionist, Hannah, really needs to be replaced. I've never been treated this rudely in my life. I reached out to this clinic for treatment, but I ended up leaving with more issues.

This office really need to get new administrative staff. They cannot even organize and update new…read morepatient availabilities. Now wasted entire month of insurance policy because they will not update their Health Net availability. Do not waste your time signing up tp be their new patient. Was told they have not accepted any new patient since May of 2022.

I have gone to Jason Kurtz for many years, until we had to extract our entire family from his…read morepractice. In the very beginning when he first started and was a brand new doctor, he was awesome. Now he's a total jerk and he has his uneducated office staff and PA running the business. just a few of our most prominent issues: 1. I was extorted by the front office, that he would not see me unless I paid a missed appointment, which I did not schedule. 2. The office refused to treat me, for a raging bladder infection that they tested me for, even though I'm a regular annual patient. I refused to pay the $50 to come BACK to the office the same day, for the RX. 3. His physicians assistant incorrectly diagnosed me as having HPV. And I had to go to another doctor for an incredibly painful procedure, all for nothing. I did not have HPV. 4. In my opinion Kurtz now has a God complex, he didn't used to. ***5. THEY REFUSED TO TREAT ME, AFTER I LEFT MY URINE SAMPLE....UNLESS I PAID WHAT FEELS LIKE A $50 EXTORTION FEE, in order to give me my prescription. When the doctor says they don't hold back care because of an unpaid balance, that is entirely incorrect, and I believe he's lying. His behavior is reprehensible, and he is fully aware of this. Don't say you weren't warned. ....*add the fact that he stands by his uneducated and extremely unprofessional staff, says even more. Do better Dr Kurtz. We ended up going to Dr Annette Bernhut in Orange and she is AWESOME. She cares about you as a person, vs you being the enemy

This place has gone down hill. I had been going there for 5+ years. I used to be able to call and…read morespeak to competent assistants within seconds. No more. Now I get 15 minutes plus waiting each time and incoherent assistants. Last time I left a message for the doctor, I had to repeat a simple question 3 times because they didn't understand it the first two times. Of course never heard back from them. I don't know if they even relayed the message. The doctor is still great so it's a shame but time for a new one.

For some reason he refuses to see me because I saw another Dr while seeing him…read more Dr Wu is internal medicine the other Dr is not. Very sorry he doesn't understand that patients see other doctors for different reasons. How sad.

I saw Johnny Wu for a medical issue and asked him to become my PCP. He refused and claimed that he…read moredidn't want to disrespect a colleague, my current PCP. I asked him, what about respecting the wishes of a patient? If I don't feel that a physician is the right fit for me, I look for another. This is a commonly accepted practice. He also questioned me as to why I wanted to transfer care. I was flabbergasted. Utterly unprofessional.

Wonderful Doctor, great bedside manner, very attentive, and very caring. Very knowledgeable and…read morealways shows a great degree of concern for your symptoms.

Dr. Borsari is a fabulous medical provider. Kind, attentive, professional. My only regret is that…read morehe will not take new patients. I had found the perfect internist.

Horrific experience. I was treated for over a year for IBS. Doctor didn't know my history that I…read morealready had two shunts in my abdomen that opened two arteries and I had lost 40 pounds. I had severe pain and nausea with eating. I was told I just needed to learn how to manage my meds. It took three visits to ER before I was diagnosed with ischemic bowel disease, not by a gastroenteroligist but an internal medicine doctor. I nearly died. I was septic and required a shunt in an artery and 42 cm of necrotic bowel removed.

Don't bother calling- despite the fact that there are 6 different women front facing and countless…read moreothers behind the desk/wall, they can't ever seem to answer their own phone. I've had to leave messages with all kinds of people in order to get their attention. The doctor I saw didn't bother to investigate my own case - he simply looked at other doctor's notes and said "I agree with them." Without listening to me. What was the point of waiting 3.5 months to not be able to speak to a doctor for a real 2nd opinion? Pointless. Providence has really taken a toll on the once great offerings of St Jude's health care.

A medical emergency is defined as "A medical emergency is a health condition or situation that…read moreneeds immediate medical attention." Immediate is defined as "occurring, acting, or accomplished without loss or interval of time." My wife's visit to the emergency room makes no sense to me. Her primary care physician's nurse told her to make an appointment with a doctor (with first available appointment in 4 days), or go to the ER. We chose the ER, but, not before sending me to the gym to exercise, so that she could fix her hair. I understand the ER has more equipment than doctor's office, and even urgent care. It seemed wrong to go to the ER when it was not an emergency. St. Jude ER was vastly different from the ER in Canada that we just visited, where it was a real emergency. We showed up at 5PM and registered. The triage nurse saw us almost immediately. We saw the doctor within an hour. The doctor followed up on the care that my wife received in Canada and ordered a CT scan and some bloodwork. Everyone that we interacted with was nice and professional. They all knew what their job was. I'll take this over universal healthcare in Canada any day where it took 6 hours just to be triaged! Even though we spent four hours at the ER, the time went by quickly because the the process here at St. Jude is just so much better. It was a good experience. I don't want or need to experience them any more. Hopefully, I will never come back.

I'm trying to cancel my speech therapy appointment and swallow test. I have been on hold for over…read morehalf an hour. It's ridiculous that they don't have enough staff to cover their phones. Would give them zero stars if I could.

I'm a patient and I love this doctor! Her care is reminiscent of the old family doctor who…read morewelcomed, listened thoughtfully without prejudice and suggested manageable, pragmatic and sensible solutions. Never rushed and her "out of the box" thinking is refreshing considering the managed medical environment most of us experience these days. She has managed me through some on the blackest days my psyche has undergone of late and has bent over backwards to provide me with the tools and documentation I've needed to move forward with life. In all, this is a physician with whom I wish to move forward with, for many years to come.

If I could leave zero stars, I would. This doctor was SO incredibly rude. I was at a loss for words…read morefor how awful she was to my family member. She first was annoyed that we asked her to speak Spanish. When on her bio mentions she speaks it fluently. Her demeanor towards us left us wanting to leave the appointment immediately. Made my family member feel incredibly bad about themselves to the point that she felt her blood pressure raise and was left shaken from the worse experience ever from a doctor. Very insensitive to so many questions. Zero bedside manner. No sense of patience or care AT ALL. She was annoyed that I was prepared with lab work as if that isn't her job to look at it. I don't know how she considers herself a doctor. If she hates people so much, she shouldn't work there. Perhaps the DMV is a better job. I truly feel sorry for anyone that has her. We've never had bad experiences in doctors until today. We will be reporting her to the insurance. This was unacceptable. And incredibly unprofessional. Do not go to her unless you want to feel berated and unappreciated. Unbelievable.