Customer service was beyond excellent!…read more I dropped my two bikes with 4 flats. I had asked about puncture proof tires but the tech did not recommend them for my bikes. Price was fair and received a veteran discount. I was told they would text me when the bikes were ready. They only took a week for repair. I went to pick them up and the parking lot was FULL.! They told me to pull around back and they'd help me with the bikes. The young man put them in the back of my truck for me. I highly recommend the Squeaky Wheel for all your cycling needs!

Very knowledgeable and they really take service seriously. We only bought a helmet this time but…read morewill be back when it is time for a new bike

Owner is very gracious. The customer service and detail to my bike was perfect…read more I couldn't get the screw back into my bike after I, myself repaired my flat tire. The owner of the shop put the screws back on my bike tire, checked the work I did to the back tire, put additional air in the tires, and performed a quick check up of my bike. He did this all for free thank you. I recommend this bike store/shop for purchasing and repairs. Customer service is awesome.

Rich is a very friendly and professional person He replaced…read moremy kids's bikes flat tires. Very good prices! Thank you!

We bought brand new Aventon eBikes, and the derailer wasn't functioning correctly. We went to the…read moreAventon Casino site and saw that this was an Aventon endorsed shop. We contacted them and explained the problem and they had us bring it in right away. They literally took less than 24 hours to fix the bike. Everybody who works there's absolutely amazing. We're so excited to have this Shop in the Antelope Valley. Thank you to Sam and the others. You rock.

I've spoken to them on the phone 3 times but haven't been to the shop…read more The first time I wanted to buy a QuietKat trailer (they're a dealer) and had questions about getting it to attach to my ebike; which have been mostly unanswered. For some reason I thought as a dealer they could contact the mfg and ask the question for me but I guess that didn't occur to them. I've not had any follow-up contact from them on it. I guess I'm just left with communicating and ordering directly from the mfg now? I just want to know what size axle the bobbins fit on and no one can get an answer for me. You'd think there's someone they could just call and ask and tell me; but they'd have to want to sell the product first. I get that the bobbins are out of stock on the website; but there's NO ONE who can say what they fit on, and no one is capable of finding out? If they don't fit I'd be happy to look elsewhere, but they left me in limbo. Then a month later I told them I'd like to come down to see the shop and see if there's anything else I might be interested in buying from them locally. I mentioned I'm legally blind and riding my bike in from 25 miles away and asked if they had a 120v outlet I could charge from. You know... cuz they're an ebike store. But I guess not. He said they *might* be able to find me a plug to use "for a little while if they aren't too busy" but it was very non-committal. Didn't give me any warm reassurance that they could handle something as simple as helping me charge my ebike if I ride a 50 mile round trip to get there and home... with the intent of purchasing something. I've been taking my bike to Block Bikes in Palmdale. The owner is incredibly friendly and always has a socket for me to charge with. He doesn't mess with the "ebike" parts, but handles all of my other bike needs. I've been incredibly satisfied with his service so far. He's just not an "ebike" shop. And at this point, given the general attitude of the two shops, I can't see why I'd ever bother going to the actual "ebike" shop. It sounds like if you don't buy your bike from Open Trails, they just aren't very interested doing any other business with you. I had to stop driving 8 years ago and my ebike is my ONLY form of transportation. The businesses which let me to charge there are the people who allow me the freedom to get out and be independent again. Costco is great about it, my doctor's offices are great about it, a regular bike shop Block Bikes has been great about it, the VFW has even let me charge there and I'm not a veteran, the library has helped me charge... the ONLY business I've asked so far who's waffled on the idea, is the "Open Trails Ebike" shop. Who only deal with ebikes. That seems kind of ironic. We're talking like $0.30 of power here. I'm a long-distance ebike rider, I've put 2300 miles on my Ariel Grizzly in the last 7 months and I need regular service on it. It would have been nice to form a lasting relationship giving my business to an actual "ebike" shop who can discuss my ebike needs as an ebike rider. In 7 months I've gone through a pair of tires, 3 tubes, got Tannus liners, 3 sets of brake pads, have needed some minor repairs and adjustments made, needed chain lube, needed a badly bent brake disc replaced and now need new tires again. I'm probably the most consistent ebike customer in Palmdale and I'm delighted to pay people to do the things I can't. So I'll keep going to Block Bikes to get that stuff taken care of, and will continue to buy my ebike specific parts online so I don't have to worry about if I can make it back home or not.

I've been toying with the idea of going e-bike for several months. I happened to be on a long ride…read moreand stumbled in to Pedalers Best. Already having an idea of the type of bike and specifications I check out what ultimately became my new purchase. The staff, pleasant and accommodating and really listened to what I was looking for. The bike I wanted had to be ordered and was made ready as promised. Great service, great price. Even gave me some trade in $$ on my old Trek. Definitely worth the trip.

Been going to Pedalers best for years. they go out of their way to take care of you . Great…read moreservice, fair pricing, and typically work is done while you wait, I've bought two bikes and lots of tune ups.

We stopped by here to get my husband new shoes. Quite a few he was interested in, they didn't have…read morehis size. He was able to find one he liked, and they had it online. They were able to do a price match and have it shipped to our house. Isaiah was really helpful and provided excellent customer service. 11/25/25

Was told by an employee I could get multiple of something and when I got there they changed their…read moremind. Not professional at all

661 Bike Service, thanks again! 5 star service! Got me some new tubes and tires. Got my bike tuned…read moreup. He was able to pick up my bike from my house and communicated well with all the things needed to be addressed. I appreciate your professionalism and your time! If you guys need help with your bike, 661 bike service is the guy to call!

Jake is the man! Got my Trek fixed right up for half the price as a local shop. He's super honest…read moreand very knowledgeable. I highly recommend 661 Bike to anyone, quick and honest service.

Called to see if he sold dirt bike gear , and even if he didn't he took the time to point me In the…read moreright direction ! Very very cool dude ! Would recommend any day

Coyote Trail Adventures runs a first-class operation. We did the A2 Supercross ride which featured…read morethree days of desert riding, followed by a VIP experience at the 2026 Anaheim 2 Supercross. Everything was excellent with impeccable planning, from the food, to the riding, to the atmosphere that Steve and Co create. We met great people including our fellow riders from all over the country and left with new friends and great memories. Highly recommend!

Scott and Sherrie provided exceptional customer service during my transaction. As soon as I walked…read morein, I was greeted by Scott. He showed me a few bikes before I made my selection for my son's bike. Their expertise and exceptional customer service were the deciding factors for me. To top it off, they had the item in stock and offered the most competitive prices in the area. Scott even went the extra mile by helping me load the bike into my truck. I highly recommend Scott and Sherrie to anyone looking for a reliable and friendly bike shop. I'll definitely be back to Bikecraze for my bike needs

Bought a Velotric online, with seat, post and mirror extras, to be built for pickup in shop. The…read moreconfirmation said they'd email me with instructions. No email after a week, so I emailed to ask the status and was told the main extra (shock absorber post) was being shipped there and would arrive within a week, and asked me to pick it up and bring it back in when the part arrived. I wrote back that I don't drive unless I have to (medical), have never ridden an e-bike so would be transporting it home to learn to ride it, and so asked him to store it until the part was in and it was a full build. Scott accommodated, and I got a fully built PERFECT bike for me yesterday. Scott helped me load it into my SUV (a tight fit, so grateful for his help) and I shook his hand. Got it home, unloaded it, and am more than excited to learn a new healthy habit. Thank you, Scott!

Good selection, had what i needed so its ok in my book. Guy at the gun counter was helpful.read more

This store location seemed pretty huge in comparison to a few of the other tons of stores that I…read morehave been to in So Cal and WA. But then again, it may be because I'm basing that on how much product I felt they had in their store. The workers were friendly. The store was clean. The store is also very organized so that was lovely. The only thing that I didn't know was that the store closed at 9PM instead of 10PM. I came in with my hubby looking for some last minute board shorts and luckily we were in and out in a heart beat. I appreciate all the employees that were so helpful and knew exactly where I needed to be to find what I was looking for. Good experience!