I had several orders for 3 different organizations. One of the 3 orders went without a hitch…read more However the other two became a nightmare. I made clear what changes needed to be made and that there was a timing issue. I even agreed to pay the cost of fixing their mistake but it had to be done asap. I called back a week later to check on the progress and they didn't even start my order! Save you time, money and aggravation and go someplace else. I argued with Paul, the owner to get my deposit back and he refused. I told him I was going to file a civil suit against his business. He laughed and said that I wouldn't waste my time with court as most busy people wouldn't waste their time. Obviously he's done this before. Take you business elsewhere.

Misprinted paperwork we ordered, didn't want to fix it. Papers came with printing missing and…read morecrumpled. Finally offered to reprint, and two weeks later gave us back the same misprinted product and told us that was the best they would do. Also offered no discount or anything seeing as 20% of our order was useless. Avoid at all costs!

I purchased an item through Amazon. It was delivered via FedEx. I ended up not needing the item,…read moreand received a return label through Amazon. I took it to this store and was told they could not ship it as it had a "black diamond" on the box. I told them they had just delivered it to me exactly as it was so how could that be. I was forced to buy a new box and label. How is it possible they can deliver to me, but not from me in the exact never touched box? Total scam. So mad.

Expressing my extreme dissatisfaction with the services provided by the South Plainfield FedEx…read moreOffice Print & Ship Center. This is the only FedEx office I have encountered that consistently results in frustrating issues. We frequently ship RMA labels for warranty replacement parts. Manufacturers often send us pre-labeled FedEx packages, into which we typically place the defective part for return. However, this specific location insists on requiring us to repackage the entire shipment each time sure to the packaging being "express" packaging, a practice that is not enforced at any other FedEx location, including the FedEx ShipCenter in Aurora/Naperville. I believe this issue stems from a lack of training or misguided corporate policies. While the staff may be following instructions, they seem unable to apply customer service principles. For example, Israel "like I said" recently informed me that placing the pre-labeled package in the self-service box would result in the package being returned to me, a completely illogical outcome coming from a logistics company. With no other resolution to the problem than "you have to repackage it and pay for another label". I would greatly appreciate the opportunity to discuss this with a manager or corporate representative. I hope to gain a clear explanation for the inconsistent practices at this location and how they can be aligned with the standards of other FedEx offices.

Have used a couple of times in the past year. Always willing and able to do what is requested. Both…read moretimes have been highly satisfied! Great customer service.

I will continue to use Lionel for my printing needs, he is fantastic! I have flyers printed,…read moreconference signs and foam boards. My last project was very last minute and Lionel went above and beyond to finish the job for me, even working on Saturday for me and another customer, so I had it in time to leave for my conference travels. Highly recommend!

Great service and outstanding patience with everything I needed. I was given clear instructions on…read morehow to prepare my files for printing, all while helping other customers and keeping the store flowing smoothly. I never felt ignored or left waiting. The multitasking was done incredibly well and made the entire experience stress-free. I've used this place many times and have always received outstanding customer service. Highly recommend!

Went twice to get my skis boxed up and shipped out they packaged very well and easy and convenient…read more Excellent service Thank you so much !

Horrible customer service. Employees act like they are doing you a favor and don't respond to…read morehello, how are you or have a nice day. The poor attitude and "snatching" of packages and paperwork is consistent regardless of how busy or how slow they are. Go to a different UPS store!

Honestly, the service I receive from this store has ALWAYS been exceptional whether under the old…read moremanagement or this new management. I highly recommend going to this store and see for yourself!

I have used Typehouse Graphics several times over the past few years for birth announcements,…read morebaptism and birthday invitations as well as Christmas cards. I love the personalized service and unique ideas and suggestions that Ken always offers.

From the owner: Typehouse Graphics has provided graphic and print solutions to the Chicagoland area since 1999. We…read morespecialize in designing custom printing projects from invitations to personal stationery to limited edition artists' publications. Building close business relationships, consistently producing high quality products at fair prices, and working closely with each customer are the keys to our success.

Gary was very professional, courteous and helpful. He presented several alternatives which were all…read morevery helpful! Great employee! Need more invaluable associates like Gary! Thank you Gary for being so efficient! Gary was very professional, courteous and helpful. He presented several alternatives which were all very helpful! Great employee! Need more invaluable associates like Gary! Thank you Gary for being so efficient! Gary was very professional, courteous and helpful. He presented several alternatives which were all very helpful! Great employee! Need more invaluable associates like Gary! Thank you Gary for being so efficient! Gary was very professional, courteous and helpful. He presented several alternatives which were all very helpful! Great employee! Need more invaluable associates like Gary! Thank you Gary for being so efficient! Gary was very professional, courteous and helpful. He presented several alternatives which were all very helpful! Great employee! Need more invaluable associates like Gary! Thank you Gary for being so efficient!

The manager is sooo nasty and very condescending. She will do anything to get whatever money she…read morecan outnof the customer. She will even cheat the customer to make money for the company. She has no knowledge of print production at all. Go anywhere else than here!!!!

I called and ask specifically how much a notary was for a specific paper. she said $5 or $10. went…read morethere 5 min later. again i told her I called and asked if still $5 or $10. she said yes. notary signed a 1 page document. then said $15. I asked again why she told me $5 or $10. she lied and said no all real estate notaries are $15. too late now as paper is signed. VERY SHADY business !!!! will NEVER go again!!! notary by 7/11 at Caton Farm n Essington said $5. will go there in Future!!!!!

Best place to go for your needs . Am new company owner and I am pleased with the results and…read morefriendly staff. Definitely coming back.

Fast Printing of Joliet is exactly the kind of local business you hope to find -- friendly,…read morereliable, affordable, and genuinely committed to getting the details right. Jim is incredibly helpful throughout the process and makes sure the print jobs for my nonprofit group are handled carefully and professionally. I feel completely confident that everything will be printed exactly as needed, when promised, and the final result will exceed my expectations. It's also great to support a family-owned small business that takes pride in its work.

Fast Printing are experts, efficient, friendly, and they provide a good price. They are attentive…read moreand timely too!

I LOVED a shopping in this store. If you enjoy crafting, this is a great place for you. If you're…read moretoo far, they have a wonderful website. The staff was so friendly and helpful. I spent so much time looking around and loved everything they had. This is definitely worth a trip!

From the owner: We're a felt stitchery and wool wonderland heartily obsessed with color in all it's glory. Based in…read morePlainfield, Illinois, we ship out rainbows worldwide! Our store features an array of tools, fibers, inspiration, and friendly know-how to bring your next bright idea to life.