I've ordered online and picked up in store (mailing labels). While my order was the correct…read moreproduct, it wasn't til I was working on my project that night that I saw it had been opened, partially used, and someone had stuck some used labels back inside. Thankfully I didn't run short and at that point, I just needed to get my stuff done and didn't have time to go through the whole process of trying to return/exchange/explain what their mistake was. In terms of the copy center, I recently dropped off a .pdf file of birthday invitations. The woman was very helpful (unfortunately I'm drawing a blank on her name, it was the morning of 11/2). She helped me choose the card stock I wanted them on and told me she would call me when they were done as she was in the process of doing another order (which she did call). She mentioned they offer a service to cut your product as well but it was $2 a cut and I had 4 invites per sheet....um, no thanks. Price was under $8. Overall I'm happy with my most recent experience. I'll probably use the copy center again but I'm leery of the pick up service.

If I could give my experience negative stars I would. Please note, I don't blame the single…read moreemployee in the store who was working, but store management. You have 1 employee and a line of 6 customers and 2 customers in line for Amazon returns. The only employee is waiting on both lines, not her fault. If you are unable to staff the store with enough employees, perhaps you shouldn't be in business. There are so many other places to shop for office supplies. Why would anyone waste their time here? What a sad and disappointing experience. Hello Amazon! Who needs Staples?????

I purchased an item through Amazon. It was delivered via FedEx. I ended up not needing the item,…read moreand received a return label through Amazon. I took it to this store and was told they could not ship it as it had a "black diamond" on the box. I told them they had just delivered it to me exactly as it was so how could that be. I was forced to buy a new box and label. How is it possible they can deliver to me, but not from me in the exact never touched box? Total scam. So mad.

Expressing my extreme dissatisfaction with the services provided by the South Plainfield FedEx…read moreOffice Print & Ship Center. This is the only FedEx office I have encountered that consistently results in frustrating issues. We frequently ship RMA labels for warranty replacement parts. Manufacturers often send us pre-labeled FedEx packages, into which we typically place the defective part for return. However, this specific location insists on requiring us to repackage the entire shipment each time sure to the packaging being "express" packaging, a practice that is not enforced at any other FedEx location, including the FedEx ShipCenter in Aurora/Naperville. I believe this issue stems from a lack of training or misguided corporate policies. While the staff may be following instructions, they seem unable to apply customer service principles. For example, Israel "like I said" recently informed me that placing the pre-labeled package in the self-service box would result in the package being returned to me, a completely illogical outcome coming from a logistics company. With no other resolution to the problem than "you have to repackage it and pay for another label". I would greatly appreciate the opportunity to discuss this with a manager or corporate representative. I hope to gain a clear explanation for the inconsistent practices at this location and how they can be aligned with the standards of other FedEx offices.

Our small business uses this u-haul practically daily. Brittany runs this store and always manages…read moreto find us a truck in a pinch. We recommend her specifically when trying to find a truck for our customers. Our customers also tell us how nice she is. In a world where it's hard to find someone who cares about customers or their job, Brittany comes out on top. She is a pleasure to deal with and a great asset to the company.

It is sunday at 1:41pm google says they are open till 3 pm…read more I have come here twice in three weeks on a weekend and they have closed earlier than their hours. i have sat in the parking lot writing this review to watch 5 more people walk up to see they are closed. so either you need to shorten your hours hire more help or or at least update the hours on the website if closing early !!!!!

I wanted to ship something to Chicago next day I was quoted $95. I went to another place and paid…read more$23 for the same UPS service. Up charging $75 is insane needless to say I won't be back.

Horrible customer service. Employees act like they are doing you a favor and don't respond to…read morehello, how are you or have a nice day. The poor attitude and "snatching" of packages and paperwork is consistent regardless of how busy or how slow they are. Go to a different UPS store!

Honestly, the service I receive from this store has ALWAYS been exceptional whether under the old…read moremanagement or this new management. I highly recommend going to this store and see for yourself!

The Man who says this is his Company hires people for a while then when you start asking to many…read morequestions regarding how you are being paid, and why checks are bouncing, why he's withholding checks and when you ask about your missing check he doesn't answer calls or text messages his office is ran out of a storage unit he doesn't take taxes out of his employees checks I wouldn't refer this company to anybody terrible place to work for or receive deliveries from!!!

From the owner: Our Hassle-free Courier Service is Here to Accommodate You…read more Pura Express provides pick-up and delivery services for businesses and individuals in the Chicagoland area. We conduct pick-ups throughout Chicago and also the surrounding seven counties and deliver throughout Illinois, Northwest Indiana and Southern Wisconsin. No matter if it's an important document or a routine medical delivery we have the trained staff and equipment available to handle your important delivery. We offer a 24-hour dispatch service to ensure that your call gets answered, your order gets picked up on time and that it arrives as promised. Save yourself the stress and stop worrying about your deliveries getting to the correct location. Our service offerings include same-day and emergency deliveries as well as- * Next-day or scheduled delivery * Medical and specimen delivery * White glove delivery * Routed delivery Our drivers are uniformed and insured. For larger orders, we have vans and trucks to serve you better. Best of all, you can order a pickup and track your delivery online. Each vehicle is GPS or map book capable and is outfitted with special equipment and supplies as needed. Our vehicles are sorted to separate clean (or outgoing) delivers as well as returned supplies. We also have corresponding documentation in order to ensure the proper level of security and placement of your delivery...

I had to come to the store for their fingerprinting service. Naomi and the other staff member were…read moreso pleasant to do business with. They were both so kind, friendly, welcoming and eager to help me. Naomi took care of my service and was very professional and prompt. I wasn't in the store very long, but for the short time I was there I couldn't help but notice the excellent service they were providing their customers. They were truly eager to please and willing to go above and beyond to keep their customers happy. It's so nice to deal with a company that provides such excellent service. I definitely won't mind coming back to this location.

Words cannot even begin to express the amount of help and suggestions that we're offered to me from…read morestore manager Naomi. While attempting to send a 22x22x22 baby shower gift to San Antonio, I was first quoted over $130 at UPS. I took my box home and re wrapped the gift in a 18x18x22 box. Brought the box back to UPS only to be quoted over $80 this time. Both times the workers just starred at me and offered no other suggestions. Just that it's the size of the box and where it's going, nothing they could do. Fast forward to meeting my lucky star Naomi. After receiving the same over $80 quote, she asked about the contents of my box. She then proceeded to measure my contents and offered a whole new suggestion and box size. Naomi going the extra mile and beyond, allowed me to cut my shipping cost to half. Just by knowing the contents and that it could fit in a 10x10x20. When you're good at your job and concerned about your customers versus just collecting a paycheck, it makes a world of difference. Thank you Naomi for all of your help and knowledge!

Thank you Big Frog and everyone working there in Shorewood! I needed some custom shirts in a pinch…read moreand you were there to help! The shirts were of great quality and the custom printing was perfect! I will recommend you to everyone I know!

Big Frog has the best customer service ! Helped me with a quick order & answered many questions for…read moreme:) The quality of the embroidery & shirt are awesome I will definitely go to Big Frog in Shorewood if I need any type of printing. Thank you Raquel