This company has been nothing but accommodating to me. And I am in love with Mack! The very first time I walked in there, Jen was absolutely the bomb! She looked at everything I had, and said oh I've got that. And handed me my money! I really enjoy this place for returning bottles. And of course, Mack is there to greet me. read more

We went yesterday afternoon and they were busy so she tried to set us up with a machine (which we just didn't have time for) so she offered to have us leave them behind and they would get to them within the day... I called yesterday afternoon and the man seemed extremely annoyed at me and said "he would get to counting them in-between customers" k? So what am I? Not a customer? It's been a whole day now and I still have no call for my bottles. I think I'll just have to write it off as a lost cause. read more

Called this place to get information and he was very rude on the phone. All I did was ask if he gives 5 cents or 6 cents because some places give 6 cents and he went off on me and hung up. I had to call back using a different phone because he wouldn't pick up the call again and he started yelling at me again for no reason. I just wanted to know things like hours and if he closes for lunch. I WILL NEVER GO NO RECOMMEND THIS PLACE. If I could give a -10 I would. read more

All I can say is I have always had a good experience. Sarah is the friendliest and pleasant young lady I have ever dealt with. I believe she is the owners daughter. She always makes everyone feel welcome. Thanks for your great attitude Sarah. Your the best. read more

No rating. This place is useless and the owner is a jerk. We had five bags of Maine bought products. He saw one bottle from Market Basket and rejected the entire lot. The guy was a jerk honestly. He wouldn't accept any more of the bottles even though they were all bought Maine, all clean, and all Maine bottles. I don't recommend this place to anyone. I called before we drove an hour up and asked about the bottle requirements. The guy was mean, rude, and a jerk on the phone. I should have known from suspicion but he said he world take the bottles. When we arrived he said no. read more

When I first moved to Biddeford a year ago, I was looking into how to redeem my bottles and came across this place on Yelp, with its single one-star review from three years ago. If it was a restaurant I would likely have avoided it completely, but for bottle redemption the stakes aren't that high, you know? So I went there and it was perfectly fine. I considered writing a positive review then, but figured I should wait a while so I had a larger body of experience to draw from. I've now been going there every week or two for a year now and its always been perfectly fine. The people are friendly and they have a cool dog who hangs out behind the counter. Sometimes they can't take one or more wine bottles because the Maine redemption label has fallen off (the redemption value in Maine is considerably higher than surrounding states, so wine bottles get special labels that don't always stay on), but I can hardly blame them for that. I just take those bottles home and recycle them the normal way. It seems like it must be an unpleasant job to work behind an open counter year round, in all weather, in a room that smells like everyone's nasty, poorly-rinsed (if at all) soda, beer, wine, and liquor bottles, but the people here do so cheerfully enough, so I'm happy to leave a tip. I'm not weirdly obsessive so I never try tallying my own total before giving them my bottles (seriously, who does that?) but I've neer found any reason to quibble with the amount I get back. If you're not someone trying to scam out-of-state bottles or obsessively fixated on tallying your own totals, you'll probably have a perfectly fine experience at this place, like I have for the past year. At one point last fall I did try the competitor across town ("Coastal Discount Beverage & Redemption"), but their wall was plastered with Trump stickers so I got a bad vibe. I guess even bottle redemption is politicized now. I have no awareness of Biddeford Bottle & Can's political affiliations, and that is another plus in my book. read more