I was driving through East Texas on a Friday afternoon when my Durango began to overheat. I live in…read morethe Dallas metropolitan area and did not know of any auto repair shops in the Tyler area. I found reviews on Yelp for Engines Express and they were all very good. I called the shop and they were very knowledgeable and professional and I felt comfortable with them. I managed to get my vehicle to them just before they closed for the weekend. They called me early in the day on Monday after troubleshooting and gave me their findings. We agree to a course of action. They ordered the parts and completed the repairs Tuesday morning. I am very pleased with Engines Express. If you are looking for an automotive repair service in East Texas, I highly recommend Engines Express.

I did not even get a chance to utilize their services (YET), but I appreciate the transparency over…read morethe phone when I called to schedule an appointment. I had a warranty job, which you cannot schedule and need to drop off. The young lady over the phone told me that they wouldn't be able to even look at it for a few days and even then, sometimes the warranty negotiations take a long time (out of their control).

5 / 5 experience. We broke down on our drive to New Orleans to celebrate a family member's…read morebirthday, and they picked us up, towed our vehicle, dropped us off at a restaurant while waiting for it to be fixed, fixed it faster than anticipated, then picked us back up from the restaurant. All this was done with grade A personality & kindness with everyone we encountered at the shop, and top to bottom everything was very reasonably priced. Me and my family remain grateful. Easily one of, if not THE best repair shop experiences any of us have had. 5 / 5, would recommend in a heartbeat.

I took my 2018 Honda Accord to Hanks with an issue. They quoted $3800, which included a host of…read moreitems, including injector replacement. I took it to Jack of Diamonds Honda in Tyler instead. They replaced the spark plug's and installed a new battery. Total: $500. It's been months since the repair, and my car has been working like new. I have heard very bad things about this business's pricing, especially toward women

Small business owners East Texas Tyler that care. You will always know where you stand with your…read morerepairs or services.

Had a good experience! Look forward to coming back in the futre. The Service advisors were for very…read morenice and helpful. The service only took a little over an 1 hour. I definitely recommend and had a great 1st time experience and you can tell they try to have the customer's best interest while being of service!

We have used Premier Auto Repair for our car needs for approximately 3 years. Everytime we've…read moreneeded help with repairs, they have been concerned with our concerns and always discuss parts and labor cost in a clear manner. We have found Mr. Mike, Joe and all the staff extremely understanding and they are very reasonable with pricing. They have worked with us on 3 of our vehicles and we could not be happier with Premier Auto Repair.

I called the week before and made an appointment with Michael and he gave me an appointment for…read moreMonday( today) to bring my car at 0800 when they open. Its a Hyundai Kona. At desk, Joe , took my information. Went to run errands and came back twice to the car shop to check on the status of car and every single time my car has not been worked on, Joe ( help at front desk) kept saying your car is next and will be an hour or so for diagnostic. Here came 13:30 almost 14:00 and my car has not been worked on at all . It sat in their lot for 6 hrs for nothing. All I asked is for clean, clear communication and not feel I was being given the run around when my car was going to be worked on. I even felt this helper at the front desk ( Joe) might have been prejudiced against me being a petite latina woman. Michael was very professional but this Joe person does not have any customer service skills. They may have 5 rating review that is why I took my car there for a diagnostic but a 5 rating review was not my experience today. I lost one day now I have to take another day off and find another location to service my car. I have a busy schedule and this was just not right. And its ok lets say they are a busy shop but communicate clearly. And I asked why did I make an appointment to bring the car in then???? Was given some BS answer.

I am so happy to have found Atlas Automotive! They did a great job, for a fair price, and went…read moreabove and beyond with their customer service! From the beginning to the end, they worked to make sure everything was done properly and in a timely manner. I am definitely a loyal customer and will tell everyone about how well they took care of me and my car. Thank you!

I stopped by Atlas automotive after speaking with them on a yelp messaging system. They were able…read moreto get me in and do a quick diagnosis of a noise that was driving me crazy. They were able to fit me in quickly and gave me options as to how to address the issue. The Customer service was a pleasant surprise as they were professional and knowledgeable. Not only did they not try to upsell during our conversation, they even said there would be no charge since it didn't take long at all. I would definitely recommend Atlas Automotive to my friends and family and will be using them again in the near future. Overall GREAT job experience.

These folks have worked on my cars since the early 90's. Always fantastic service, good quality…read morework, honest, reliable. I've never had them do something to my car that wasn't needed. The staff has always been courteous, friendly and extremely helpful.

Called near noon about a steering problem. They had an opening so I immediately brought the vehicle…read morein. They diagnosed the problem and had it fixed the same day! By 4:15 I was back home with a vehicle that was once again safe to drive. They explained the problems in detail and worked with me on other issues. Grateful that they were there and certainly seem entirely trustworthy. Don't let a couple of entitled snowflakes scare you away from a good honest shop. I've worked on my own vehicles and had some great mechanics in the past. These guys are good, honest folks who earn their money. I WILL be returning as necessary.

Went in for an oil change, and they did it quickly; so I was in and out in a manner of minutes.read more

Great! Delivered as promised. Mgr Brock Parsley and owner, Patrick are straight shooting guys who…read moretell it like it is, no B.S.! They'll advise if there's any change to original estimate and why. They'll even keep the old parts allowing you to see exactly what they did. Give these guys a holler if you need car work done.

Rebuttal to Firestation Service Center response to review dated 08July2026…read more I'm sorry I was unable to take your calls. It would have been nice if you had given me a little more than 16 hours to respond to you before posting your response- life does sometimes get busy. No worries - we'll just do this in writing. 1. Yes, I replaced one leaking hose and had you recharge the system. 2. Yes, my friend DID have his vehicle towed off your property due to it sitting untouched for a full week. 3. No, my AC system was not (and is not) cooling properly. 4. Yes, I did bring it back to you for evaluation, resulting in your personnel saying (very confidently) there were two additional leaks in the condenser and evaporator as "evidenced" by dye under black light. You also recommended the expansion valve be replaced for a total of $2050 (see picture). What are the chances of there being THREE simultaneous leaks in the system when it was working fine until the hose leak developed? Highly UNLIKELY and SUSPICIOUS! I took it to another garage and had a Toyota Master Tech inspect the system, giving them no background info other than the recharge and it not cooling well. They found ZERO leaks! However, they also discovered the system is not cooling well when vehicle is at idle, but works fine when moving, indicating most likely an airflow problem- perhaps a fan clutch or a dirty condenser/radiator. These are pretty easy fixes and certainly don't require $2050 of my hard-earned money. No, this very significant diagnostic failure and unsubstantiated estimate of repair is on Firestation Service. It would have been better had your people simply stated, "We can't identity a problem at this time". At least then your integrity would have been preserved, regardless of future findings. Strive for excellence! Integrity matters! Matt!

Worked on my car and broke a part of the air intake. They glued it together and never told me they…read morebroke it. The repair probably won't last.