Want to say a big Mahalo (thank you) to Miguel and Joe. Although we weren't able to seal a deal on…read morethe truck I was looking at, there professionalism and service is of top notch and second to none. I was trying to purchase the truck from Hawaii sight unseen, and Miguel helped me every step of the way and sent me every detailed picture and all the information I requested. I can't say enough about how helpful he was. I wouldn't hesitate to contact them again if the opportunity arises to purchase a vehicle. If you get the opportunity to purchase a vehicle from these guys I know you won't be disappointed. Thanks again Autorama Eugene for a wonderful experience. Aloha! Kyle

Used Car Dealers were always in the same category as dentists and personal injury lawyers for me…read moreuntil my youngest son bought a 2012 Toyota Tacoma from Joe Baudichon at Autorama in Eugene. From the very first, Joe had our trust and never let us down. The truck was exactly as described, and it was the first time in 35 years we had ever even considered buying a vehicle without a test drive because of that trust. He made our long-distance purchase from the duty station in Seattle work with text, calls, Venmo for the deposit, and lightning fast response time, even with our three week delay that held the truck for picking up when military scheduling allowed. Joe followed through with every detail and made our son's first vehicle purchase a wholly positive one. Extraordinary and impeccable pride and professionalism in an industry where we thought it was impossible to find anything of the kind! We were so impressed, and recommend Autorama and especially Joe Baudichon without reservation.

Bait and switch tactics. Uses vehicles on the lot to bring in business, then gaslights you like an…read moreidiot when he says they're not for sale.

Had to quickly buy a new car after an unfortunate accident. Dennis was responsive, kind, and even…read morestayed after hours for us on New Years Eve to finalize the sale. All the cars are good quality, and this family business is awesome.

I had a great experience buying my car here. The owners are very helpful, thoughtful, kind and…read moredon't put the pressure on. Nothing felt rushed and everything is laid out very clear. Very grateful to have this car buying experience go very easy for me, as I don't know much about cars! Would recommend.

Initially we gave them a single star review, but the owner reached out to us and went beyond the…read moreCall of Duty to make things right. Frankly I think that is an even stronger testament to good service: The ability to overcome a bad situation can be more challenging than simply providing decent service. These guys went to the nth degree to make things right and then some! I would highly recommend doing business with this dealership!

Don't respond to their Facebook ads. You will talk to Samantha for 3 days and then when you ask…read morewhere to send a deposit at 12:46 she will ghost you and then text back at 8:30 pm and tell you she sold it.... To someone who came after us at 6:30pm.

best car dealer ship i've been too. Im 16 looking for a new car and they made it easy to understand…read morewhat i was getting into when buying my first car. I travelled by myself to buy my car and i left with a car that runs well and it everything i was looking for. i would 100 percent come here agian.

Ive tried to purchase a vehicle here three different times. Each time was the typical sales tactics…read moreand spinning the conversation to monthly payments instead of out the door price. Needless to say each time I went somewhere else and got a similar or better vehicle for less. These guys also spam social media classifieds as if they were private sellers. Everyone local has nothing good to say about this place.

great experience buying new car . our second one from johnson motors . they are friendly , helpful…read moreand took extra time to teach us new technology, .. wealso get great service with oil changes and repairs we coudnt be happier and love buying local ! great services

I was a licensed auto dealer in Oregon and California for over 25 years. I've been involved with,…read moreat many levels, lots of dealers, new cars, used cars and wholesale, in both states and even written a book (years ago) on how to survive this industry and if at all possible, avoid it altogether. The practices used my so many dealers, both new-car and used, is not an enviable one and the well-deserved reputation brought upon this profession is an unfortunate and difficult thing to deal with for the few decent individuals and companies that do exist. And now the good news! Florence, Oregon is honored to have one of the very best of these few decent companies that I've ever come across. I've only been lucky enough to have lived here since 2017, but have done business with Johnston Motor Company a few times now regarding my trusty 2004 Ranger. And then last week, I found the exact used car I've been looking for now for a few months, and every one of the folks I talked to in the process of "making the deal" have been just amazing. My well-tuned built-in BS Sensor still works very well, and the needle didn't even wiggle the whole time! These folks are my friends and neighbors here and I was treated as one of them. On this particular car, a like-new 2016 Ford Edge, my out the door cost was nearly identical to the figure I had in mind would be my offer, so no haggling was involved. The whole transaction was a pleasant interchange. The staff (that I met there, about five of them) all live here on the beautiful Oregon Coast, some all their lives, they seem to know everybody in town, and when I left there with my new ride I felt more like I'd just shared a get-together with neighbors than having survived a car purchase. I've received the same level of performance from the service department, plus having my Ranger repaired there was the same kind of experience. So any of you folks, neighbors or visitors, Johnston Motor Company has my recommendation - in case I haven't made that clear yet! Skip Thomsen Florence

I could not recommend JP Auto more. I came to them needing a basic interior car clean as I had been…read moretraveling with animals and had pet hair & cat litter all over my car. I spoke with the owner, Juan, over Yelp & he was very responsive and flexible with booking a time. He was respectful of my budget while still doing the maximum cleaning job they could. Not only did they clean the outside, including some restoration on the headlights, but he added in stain removals on my front two passenger seats for no extra charge. My car is literally spotless. I didn't expect it to be this clean, I didn't need it to be this clean, and I don't know if I've ever seen it this clean. JP Auto also buys/sells cars and does repairs. Prices are really fair and Juan is a very kind and humble guy. I'm happy to have found them!

From the owner: Need a detail? Minor paint correction? Full paint? Vehicle repair? Or a new car! Give us a call! read more

I went to Guaranty Used Trucks on October 31st, 2019. I was in the process of selling my home and…read morehad decided to purchase a new van and fix it up into a conversion van. I researched all the types of vans on the market and came to the conclusion the Chevrolet Express was the best for my investment. I checked with Kendal and they had a new van but it was too short and I needed the larger model. I saw Guaranty had a Chevy Express van and went to check it out. I spoke to a man who let me test drive the van. He seemed friendly at first. During the test drive, he suddenly got quiet and stopped talking. They were asking $31,000. I told him I have exceptional credit and am retired military. I made an offer on the van for $25,000 dollars. He laughed and said NO really loud, and then told me he likes to be honest. He never stated he would be willing to sit down and negotiate. On the way back to the dealership he bragged that he's been with the dealership for 30 years and he knows the owner really well. Well, you seem to be so established, and you think my offer is a joke or you think I'm a joke? Fine, I will TAKE my absolute amazing credit and my down payment and my integrity somewhere else! And you can keep your 30 years and sense of humor. I bought a new van at Lithia in Medford! And I got a better deal from them than I could EVER have received from Guaranty! I wrote another review on Guaranty's RV parts. After this whole sad sales persons failure to sell me that van, I decided to give Guaranty the benefit of the doubt and purchase my van conversion parts from them. That ended up being a real waste of time! And NO ONE ever contacted me after the incident. The owner posted on my review I was contacted. I was NOT contacted, and contacting me on Google or Yelp reviews does not count! If you or one of your staff had actually contacted me to rectify the matter and clear it up I would NOT have written a poor review of your RV parts store. I've spent over $8,000.00 on my build and none of it was spent at Guaranty! My money is spent at other local retailers or online. Good day to you sir!

I came here expecting a top notch honest used car sales experience. They had what I was looking for…read moreadvertised in excellent condition and I ignorantly trusted them. It had some of what I thought were minor issues and mentioned them to the salesman who said they were normal for the mileage and not to worry as they wouldn't be an issue and I believed him. Since it was what I was looking for at the price I was wanting to pay I went forward with the purchase and decided to just buy the extended warranty to play it safe in case I was being mislead. Within a year all those minor "not to worry about issues" were actually huge issues. I was completely saved by the extended warranty. We have had to claim well over $15,000 worth of repairs to this vehicle that was claimed to be in excellent condition. It was sold to us almost totaled out in needed repairs. The engine rebuild and GM bulletin update, suspension and differential repairs alone were over $10,000 and the remaining $5,000 plus were odds and ends that failed. Moral of the story...used car salesmen and companies are bad no matter how reputable you think the company is. Don't go in thinking these guys are better than anyone else in town. They are out there to rip you off to make a dollar just like anyone else. I'm still happy with our purchase as I have more than gotten what I paid for in repairs and now after all the work that has been done the vehicle is actually in excellent condition. It was a painful process though.