The employees were GREAT! They did their best to provide the recall updates to my car. I'm…read moreassuming that all of that is as it's supposed to be. I wasn't having any noticeable issues but went in because Ford told me to. On the other hand , the waiting area left a lot to be desired. It was a cold day outside and it was colder in the waiting area than it was outside. The place needs a serious facelift and winterizing maintenance. There are large gaps around the door and window seal that need attention. Also, several ceiling tiles were damaged or missing. The bathroom was NASTY and also very cold. I am surprised that FORD would allow an establishment that represents their company, operate in that condition. I have never seen a waiting room at any dealership that looked that bad. I have photos but I can't get this "add photos" button to work for me.

After talking and texting Ed Smiley about a particular car, and he absolutely knew we had to drive…read morean hour and a half to get there, and we texted the night before and the morning we were leaving to see him, and we MADE SURE to let him know I have extremely bad back pain, we got there to this dealership. Saw the car. Had to call Ed to ask where he was- in my office. Silence-..... the car was just sold. Nice way to screw a prospective customer. My wife was particularly upset, as she saw how much pain I was in! Class act. Typical classless behavior from someone who would probably screw his family. No apology or anything from this guy. Screwed the pooch , he did sic.

The best. fast and not outrageously priced. Took my vehicle in for the A/C and I ordered the part…read moreto save him time. With a new compressor the whole thing cost under $450.00. Very pleased.

I'd like to personally thank Randle and the good people at Thompson Auto Sales for their patience…read moreand understanding while my brother and I worked to find a truck suitable for our needs. I complicated the process a little my being in California and my brother being on the ground in Chiefland. Nonetheless the team (especially Randle) were nothing but professional throughout the entire purchasing process. Something, that as for a retired Army Veteran, was refreshing to see. I highly recommend you give Thompson Auto Sales the opportunity to earn your business if you ever find yourself in or near the Chiefland area.... So please support your local small business owners... Respectfully, James Clevinger First Sergeant (R) U.S. Army

I unfortunately hit a deer and my car was destroyed. I wanted to find something local, someone I…read morecan trust with my baby. I decided to give big bend a chance after much contemplation. They stayed in communication the whole time and was to restore my vehicle to an impeccable status. I was worried about the special paint. I could not believe that they matched it perfectly and executed excellently. I was very impressed with their work. Thank you Allen and team for an awesome work. you've earned my trust and my services.

Great staff. They've always given great service and always honest. Been with them for 13 years and…read morenever a problem.

I recently purchased a Jeep Grand Cherokee. While I am satisfied with the vehicle itself, my…read moreexperience with the dealership was highly disappointing. The primary issue is not the car, but the lack of professionalism and transparency throughout the sales process. As a first-time buyer, I relied on the information provided by the sales team. Unfortunately, I later discovered that key details--including the APR, financing terms, and total payment--were not accurately represented. Additional charges were included despite my clear refusal, and certain items presented as "complimentary" were, in fact, not free. Although I am content with the vehicle, even accounting for minor issues that still need to be addressed, the sales experience was misleading. Customers should be able to trust that they are being given honest and accurate information, especially when making a significant purchase. Being told that optional items are mandatory, or that costs are included when they are not, reflects poorly on the dealership's integrity. I acknowledge that I should have verified the details more carefully, and I take responsibility for that. However, I expected a higher standard of honesty and transparency from a dealership that assured me they would take care of me. Unfortunately, that expectation was not met and they get another 6k out of me, good job guys.

We took our Abart Fiat here to get a recall taken care of. They were efficient, knowledgeable, and…read moreprofessional! Highly recommended. There is a tiny waiting room with fresh popcorn and coffee and tea.

This dealership is now Plattner's Ford of Chiefland. Confusing because inrernet contact still shows…read moreit White Ford. Non the less, I was in the market for a late model Chevy Impala. Both Plattner's and G'ville BuickGMC had what I was interested in, even the same color. The local Ford dealer Impala is the next step up with leather interior and many add ons at about the same price. Sadly for some unknown reason I didn't get any replies until after I made a deal in G'ville. I made a promise we'd be there and felt we should go because their deal was a fair one. Still I'd rather bought locally. Finally after buying the car in G'ville I got several emails from White Ford. Possibly I may have gotten a lower mileage more optioned car for near the same price. The sales staff I responded to was very helpful and understanding. Not taking the time to look at the Plattner Impala I missed a nicer car. No I didn't buy from Plattner's but I wouldn't hesitate if I were to buy again. Friendly, helpful, non pressure personnel.

We were in the market to buy a truck we seen one over there at Chiefland Ford located in Chiefland…read moreFlorida on 19 the people there were a joke. She supposedly sales woman was referred by the supposedly sales man did not know a damn thing. He was a Spanish looking guy and I can say that because I am Spanish and my husband went and sorry I stood outside in the car and by the time I went inside my husband was ready to choke him he was so rude that whole place is like he doesn't belong there we ended up buying a truck down the street but still is the fact that he was rude gave us some girl that was awesome Spanish and she didn't know nothing.I would not recommend this place to anyone find another for dealer

Go visit Aria, Ali and Bob. So easy to work with and really have great vehicles. Very happy with my…read moreRav4! Thank you!

This is my daughters first car purchase. We live in Canada and she is a medical resident living in…read moreGainesville. We were so pleased with the whole process from start to finish, advice on the right vehicle, mutually agreeable fair price, wonderful communication including all it the information needed for registration safety and insurance. My daughter noticed the cleaning odour Arie assured us this is just part of the detailing. He checked it out and put in a new AC air filter just for our piece of mind. This dad was thrilled with the treatment of my daughter by the dealer and comforted that she can return anytime for advice and service. Thanks

They changed the oil in my mom's car pretty quickly overall when I took it here the other day. The…read morewait was less than an hour. I received very professional service from Nelson, nice guy who honored the oil change coupon emailed to us just as advertised. I mentioned the tires were low on air and they took care of that too. Waiting are is nice with coffee, cold bottles of water, snacks, and a small cafe for things like cookies. Places to sit and watch tv, or bring in your computer to get work done while waiting. Main complaint are the annoying sales reps here who pester you with pitches for refinancing, replacing your car with a new model, and the windshield replacement glass scam they hit you with as soon as you pull up. Yo, I'm from New York and wasn't born yesterday. All I want is an oil change not a new car!

My elderly mother-in-law was lied to on several things when she went to lease a vehicle. Ended up…read moreselling her a new vehicle with unnecessary add ons and ended up giving over 10000 more than she would have given at another dealership. I would not recommend anyone to this dealership.

thank you guys for the great deal on the f150. i love it! your customer service is top notch…read more thanks again s. allen

I stop for 5 minutes to look a car a chort guy and bold sales man ,when come carrying a key for…read morethe firs car i want to see first thing i did was look under the car i see a ugly leak on the car i told him forget about it he said see yoi and walk away he no make any more questions or try to figure out what happen or if he can showme something else and try to showme something else just walk away to the sunset

MyFloridaMotors is the best. I bought a Chevy Volt from them and it was the cleanest and perfect…read morecar. So happy with the purchase. They gave me a great deal and their costumer service is so good! The owner Russell is really nice to work with. He treat you like family. I was just so happy to meet someone like him. Hard to find honest and hostile people like him. Their cars are really clean and they are very fair in their prices. I shopped around so much but found a better car with a better price from them. It was a long drive for me to go get the car but it was worth the drive. Real happy with my purchase. I'll always give them a first chance before buying any other cars. Best dealership!!!!

In February 2015 I consigned a 2007 Tahoe with Russell Rabbani at My Florida Motors. Russell and I…read moresigned a contract to keep the car on his lot for one month and he would attempt to find a buyer. Once a buyer was lined up, he would buy the car from me and immediately sell it to to the buyer. Russell quickly found a buyer for the car at a great price--$16,900. I agreed to take $16,150 and he kept the remainder. When I stopped by to pick up the check and drop off the title, the car was already gone, but Russell did not yet have a check for me. He assured me it would be there in a couple of days, so I (stupidly, in retrospect) signed the title over to him and signed the bill of sale. The check did not arrive within a couple of days--this was the first of many deadlines that Russell did not meet. He then told me that the money would be available the next week, and that things were just tied up at the finance company. I grew increasingly concerned as several weeks passed and no check was forthcoming. In early March Russell wrote me a post dated check for the full amount, and just asked me not to deposit it until he had the money. At this point, Russell essentially disappeared: he wouldn't answer phone calls or texts, and the dealership was closed during regular business hours. I later found out from another employee that Russell was sick during this period. One day I was at dealership and I watched as an employee frantically tried to deal with many people showing up that Russell owed money or vehicle service to, all of whom left unsatisfied. After many texts and getting his employees involved, Russell eventually responded. He said he would shortly have the money, and that I could deposit the check In a few days time. At this point it was early April, but I agreed to wait a couple of days, at which point I proceeded to deposit this check. The check bounced, and my bank notified me that he had bounced other checks recently. I texted and called, but unsurprisingly he never answered. At this point, I paid for a consultation with an attorney. A week later, Russell texted me asking to meet up from a new phone number--I assume he switched phones to avoid angry people calling. We met up, and he offered to pay half, explaining that his finance company owed him money and that was causing all of his troubles. To his credit, he did deposit half in my bank account the next day. He never communicated with me again, but a week later (April 29) he deposited $3000, then a week later (May 5) deposited the remainder after I made it clear I was pursuing legal action. This entire experience was a nightmare--Russell failed over and over again to fulfill his obligations and did not even seem sorry about it. I spent many hours dealing with this that I'll never get back and even ended up incurring legal fees. My fiancée and I sold the car to pay for our wedding, and almost had to cancel the whole thing, causing many stressful conversations. Buyer (and seller) beware, big time.