Highly recommend! He was open, honest, efficient, and great to talk to. He came out on such short…read morenotice, and you can tell he truly loves what he does and genuinely cares about his customers. Excellent service, we'll definitely call him again!

The plumber showed up in 30 minutes after my call, completed drainage cleaning in around one hour…read more So far it seems they got the clogged toilets draining again. However, I believe the fee they charge for one hour snake job ($525) is excessive.

After nine months of frustration with an incompetent contractor who couldn't get the job done, I…read morecalled Rickey -- and he showed up the very next day. What the other contractor couldn't finish in nine months, Rickey completed in just one day! Not only is Rickey incredibly knowledgeable and professional, but his quality of work is outstanding, and his pricing is fair and honest. He's not out to make a dime off anyone -- he truly cares about doing right by his customers. On top of that, Rickey is one of the nicest, most outgoing people you'll ever meet, which made the whole experience so much smoother and more pleasant. I'm beyond grateful I found Rickey, and I'll absolutely be using him again in the future!

DO NOT HIRE! They robbed my house while they were "working"…read more I was moving in and most of my stuff was still in boxes. They rummaged through all of my stuff and helped them selves to anything they could fit in their truck.

Absolutely sublime experience! Rick was communicative every step of the way and I'm more than happy…read morewith the results! Sewer line had backed up and came to find out pipes were not installed correctly. He came out and fixed the problem as quickly as he was able and kept me updated the whole time. I will use him for all my plumbing needs!

Excellent communication, diagnosis and resolution to a control box issue with our water heater…read more Highly recommended for any plumbing need. Thanks so much!

Returned my call in less than 24 hours during a hard freeze when his business was extremely busy…read more Daniel and Keegan came out the same day and fixed both hot water tanks quickly and efficiently. Ernie and his team were friendly and courteous. The price was reasonable. I am so appreciative of these guys.

Seemed Ernest enough. Worked a long time but didn't find the problem. Didn't put the toilet back…read moreproperly - needed a second trip by another courteous helper who rechecked the toilet at my request and concurred with Ernie. He didn't find anything either. He put the toilet back on so it wouldn't wiggle anymore. But the toilet still could not be used. So alot of money for no resolution.

Never Late Plumbing (Laporte). These were the most professional, honest, hard-working…read moreprofessionals. I had a septic tank not draining & this company was tenacious enough to SOLVE the problem. Highly recommend! Reasonable prices & reliable!

Needed to replace a nearly 20 y/o hotwater heater. upfront pricing was provided with absolutely no…read moresurprises. They even saved me a considerable amount of money by informing me that my current tank was very much more than my home required to service hotwater. They were actually early to arrive but communicated a sooner availabilty before arrival. Post install, everything is working incredibly well with hotwater always readily available on demand with great efficiency. This is the company I will call upon when these services are needed and I would not hessitate to refer friends and family.

Our HOA has used All Star for the last 5 years & been very happy. I went by today to set up an…read moreappt. to check out Backflow Preventer & they are gone!!!!! Phone disconnected & store is now a pool place. So sad!

Was quoted $205.00 for annual Tankless water flush. Charged…read more$249.00 ? Was told service contact as expired. Never received a reminder regarding the contract by, e-mail,phone, or mail. GET YOUR ESTIMATE DOCUMENTED PRIOR TO WORK BING STARTED I WILL FIND ANOTHER COMPANY SERVICING TANKLESS WATER HEATERS David Ellis Tech was polite and hard working,well trained.

Found myself with an afterhours plumbing issue in our home, I tried to fix it myself but that was…read morenot happening. Contacted PHD and Rafael arrived within an hour and fixed everything within 30 minutes. He was very professional, knowledgeable, and helped me understand a few things about plumbing that I was doing wrong trying to fix the issue myself. And best of all, the afterhours service call was reasonable as opposed to other plumbing services I have dealt with and or called. I highly recommend PHD plumbing! SSG. Douglas M. Ducote Sr. United States Army (Ret.) Host of The Douglas Ducote Show

I've been needing to have a gas line replaced at my home for a while I called PHD Plumbing. Rafael…read morecame out last week and gave me an estimate which I thought was fare. We agreed that he would do the work at 8:30 on Monday morning. He showed up at exactly the time that he had promised. He completed the job pretty quick. It looked great he cleaned everything up and even check some our other lines and fortunately found no leaks. It was a pleasant experience l. I'm almost looking forward to my next plumbing problem . I said almost !!!

Terrible service, will not even supply their customers with a detailed itemized quote or invoice…read more They are being reported to the BBB. They shouldn't be able to operate a business in this manner. And will not return phone calls regarding their inferior service.

We could never recommend. We purchased a 26kw whole home generac generator a couple month back…read more They set it up and told us to run it 24-25 hours to break it in and they would come change the oil and make sure everything was working fine. At the time of install I was told not to install the app because it was junk. Hours after the tech left we did install the app and after running the remainder of that day of install and throughout the night we manually shut the generator down at 22 hours as we noticed the app was showing the battery was discharging all night and the motor sounded like it was misfiring and had an exhaust leak. The technician came out and found a wire was hooked up wrong and then pulled the spark plug to show me it was fouling out, that wasn't an exhaust leak, the rocker arms that push the valves down were pretty loose on one side of the engine. He removed the valve cover and tightened the rocker arms down using feeler gauges, yes I watched, and he reused the old valve cover gasket. As a former auto tech, manager and instructor for 40 years, I asked if he thought that was a good idea and he said it was fine. So the generator has been doing its 5 minute cycle for the last few weeks and one day I hear the generator misfiring and tapping badly again, it now has 25 hours, only 3 hours since the last valve adjustment. I call Burkhardt out again and it is the same valves loose again. The technician took the same valve cover off and sure enough the same rockers are loose. The tech didn't leave anything loose, the engine must have a part wearing out, maybe a camshaft or rocker. He adjusted the valves again, reusing the same valve cover gasket for a second time, unheard of in the automotive community....I ask the tech what he was going to do about it and he said let's wait and see if it does it a third time. Omg, really, the generator has never run with a load, we lost power for maybe 30 seconds one day. So he wants me to wait again, I said I will call Generac, he said it won't do me any good because they will want photos and there is nothing to show them. I then called Burkhardt starting on a Friday explaining what is going on and this is a brand new generator and we feel this is unacceptable. There was no return phone call Monday as promised so I called. Tuesday no one called us so we called Generac and got a case number but they tell us they will not do anything unless Burkhardt calls in. After no call from Burkhardt Tuesday I called them again, I was then told Jason Burkhardt would call me. Wednesday comes and Ronnie calls me, not Jason, and he tells me they want us to wait and see if it happens for a 3rd time. I explained that is unacceptable and no one would accept this as a solution if it were their new car or riding mower. Later that day I called Generac again and 42 minutes later they say the same thing, they cannot do anything unless the dealer that installed the unit calls in and makes a technical complaint before they can move forward with any remedy. I called Ronnie back and ask as nicely as I could to please call Generac...we shall see if he does...so far they have been unwilling to help. Did I mention we gave Burkhardt $14,910 for this generator that is less than impressive and Jason Burkhardt doesn't feel it is important enough to call us. In our mind this unit needs to be replaced.