Absolutely abysmal service…read more Get your service looked after elsewhere. I had the unfortunate experience of dealing with Josh. I found him to not listen, care and extremely cavalier about having my vehicle for 3 full days. Very unprofessional. My vehicle was damaged while in their care no reply or even acknowledgement of my disappointment and dissatisfaction with his unprofessional service.

I brought my car in for an oil change during the busy season of changing the tires. Not only were…read morethe staff able to accommodate by squeezing in the extra service, they did so in such a quick manner (by end of the day) - Everyone that I met was so polite and professional. I highly recommend their service department

I'd just like to say that Kevin went above and beyond with his customer service. I was stuck the…read moreother day and my car was overheating. He allowed me to sit in his waiting room while my car cooled.. He also helped me with a jug of coolent he even ordered just for me. I will be stopping back in to see him when I am in the area and I will be recommending family, friends and anyone else that I talk to... if that have an issue with their vehicle .... this is the place to bring it! Thank you again Kevin

Kevin Baltzer at Master Mechanic Barrie East told me he put "Garbage Parts" in my Mom's newly…read morebought, used car... an alternator to be specific.. and then he certified it for the province of Ontario... This "garbage" alternator died and left me on the side of highway 400 and a $463 tow bill for my trouble. Yad Dooky at Asset Plus Motors sent me to them and wanted me to thank him for fixing it.(maybe it's fixed, maybe not) Never should've been certified with "Garbage Parts"... Both untrustworthy in my opinion.

Excellent communication and value. He pulled my van out of my driveway that was deep in the heavy…read morewet snow, ice and even the lawn. There was a think layer of ice under the snow. I had tried carpets and 3 people pushing then when we gave up. Twelve Guage pulled it out easily. He was friendly honest and professional.

updating my previous post! stay away from here! todd!!! is the most unprofessional person i've ever…read morespoke with in my life!!! i recalled him september 11, 2020, to tell him when they took my rear bumper off they didn't put it back together properly aa there's large gaps. he said listen the insurance company called me and said you complained, so your an a**hole??? you're a swell guy todd! jokes!!!!!!! took my car here for a warranty claim as it was my insurers preferred garage. after getting it there i had my own shop to go to and my guy said he'd have my car back in two weeks. it was mid to end of june 2020 and i wanted my car and this guy todd said he'd have my car back in a week? long story short i didn't get my car back till after a full month past and this guy told me this and this and this and this wouldn't be possible to have happened to my car when i got a hit and run. i got my car back. supposed to have a whole new front bumper, quarter panels and hood. a few days pass and i find my front passenger side bumper underneath, but almost hidden it looks like someone backed it up into a (garage door opening) which of course they have and behind a fencing as well. i then took my car for a ride with out my usual music blasting and i'm hearing a clicking sound in front end. i asked another garage at random. told them what happened and they said if my car was sitting still and it was hit i could be faced with a whole lot of little problems and the clicking problem i'm hearing is probably my two piece rotors and warped? also anything else i suggested could he take a look at and i'm concerned about said that couldn't possibly happen etc etc, but i spoke to another mechanic who said he's seen plenty of vehicles wrote off from being hit and run, because there's simply nothing moving on my car in park and anything moving that's not supposed to while in park can cause major damage??? iv'e went to many many garages or repair shops and never!!!!!! have i seen such horrible work, poor customer service service and only 1 out of 7 or 8 problems was attempted to be fixed and even the one they did actually try was horrible too!!!!!!! stay away from here!!!!!!!!!!!!!!! unless you want to be lied to and have your vehicle ruined!!!! too!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! also!!! by the way everyone!!! the reply from this company underneath was a bogus lie!!! too... i told head office about all that happened above^^^they said pretty much too bad!!! this company and all i've had the unfortunate opportunity to speak with has been horribly awful in all possible ways!!! only reason as well they have over a 2-3 star rating is they delete all the honest reviews like mine... sooo wrong stay away, trust this!!!

Great atmosphere! Been going to see Craig and the guys for years, always very…read more accommodating and trust worthy. Highly recommend for great service and peace of mind.

Following my accident, the service I received from Gabriel's was excellent. Alex and Kathy went out…read moreof their way to help me with my confusion and to reach a satisfactory resolution. I would not hesitate to recommend Gabriel's.

I brought my vehicle to Carstar on the recommendation of a collegue that had his vehicle repaired…read moreafter receiving hail damage during a storm. Excellent job on his vehicle! I was very impressed to say the least. The staff were knowledegable and handled my repair with the upmost professionlism. They took care of all the paperwork and had a rental for me as well. The quality of workmanship was fantastic and it was completed on time. They even cleaned my car and shined it up. It was like getting into a new car again. Keep up the great work! Definitely a place to have your vehicle repaired.

I was quite anxious about having to take.my car in for repairs after a rear end collision. I felt…read moreimmediately at ease with the friendly staff. Every one I dealt with was very helpful, explained the process and let me know what parts would be needed and a timeline. The repairs look great and the inside outside car cleaning was an unexpected bonus. I would highly recommend Zenetec. Wendy Emmerson

I took my car to Zenetec Tiffin, the staff in the office were fantastic. They arranged to have my…read morerental car brought to their location. They made certain that I received updates every Tuesday and Thursday on the progress of my repair (which was quick substantial). They worked directly with my insurance company on my behalf, which I really appreciated. The estimator was wonderful. She showed me everything that would be done to repair my car in great detail both when I took it to the shop to when I picked my car up a few weeks later (all shining, cleaned and looking brand new). They also had my car finished and ready to go several days earlier then expected. The technicians that worked on my vehicle truly made magic happen with my repair. I would whole heartedly recommend Zenetec on Triffin Street Barrie to EVERYONE!!!!

busted my back window, 2025 model, and no one could find the replacement window in stock or even…read morelisted to order! went to Bay City Auto on Dunlop here in Barrie, and got the help needed! After getting the VIN number and making some calls, the kind woman behind the desk was able to locate a replacement one and order it for the very next day. The vehicle was ready ahead of time, and the workmanship was great. Very pleased with the whole experience, from pricing, timing, customer service and quality of workmanship. Definitely would recommend this great local family business.

I recently had a stone chip in my windshield repaired at Bay City Auto Glass. Excellent friendly…read moreservice with a very fair price. I certainly would recommend Bay City Auto Glass.