Shoddy work! My sewer pipe was clogged and had another company out to unclog it and discovered that…read morethe tip and part of the snake auger was left in my pipe! You were the last company to unclog my pipe! I will never recommend nor hire you for anything ever again. Not only can I not believe your plumber didn't say anything about this but to just leave it and this has cost me so much money the last few months!! Horrible work.

Our boiler decided to go out on us this morning. Like one of the coldest days of the year so far…read more The River Valley office staff said they would try and get someone out later in the evening but would do their best to get someone out sooner. True to their word Cody called and came out and fixed the problem in the late afternoon. Honest, within 30 minutes from his departure it started pouring snow and the house was once again warm and toasty. I am so very thankful to the office staff and to the technician Cody if River Valley Plumbing and Heating to responding with such short notice. You are awesome. Paul Carreras

Message me if you want more info. Terrible experience. The plumber has no teeth which sounds…read moreirrelevant, but obviously that shows some sort of history. They reeked of smoke. Didn't tear down any walls or do any work literally just looked under the sink for two minutes and charged me $260 and wouldn't negotiate. Not caring and unprofessional.

The were wonderful. Over the phone and reasonable quote with quality work. I'm very pleased.read more

I have used Back Country plumbing many times and the quality of work and service is amazing! I…read morehighly recommend.

We used Back Country Plumbing to replace our hot water heater that had unexpectedly failed. The…read moreowner responded quickly and got our hot water flowing again. We could not have been happier with the professional service we received. They are our go to plumbing company for any future plumbing needs we might have.

Just moving in to our home. The day before we were to come down we had a water main break. First of…read moreall we have a wonderful neighbor who called the water department to turn off our water. Second this company was recommended so we called them. We can't thank them enough for their quick response and they got the work done in one day. This made our move the next day awesome with water! We would highly recommend this company

I DO NOT RECOMMEND THIS COMPANY! Facts:…read more 1. I hired this company to install a propane gas line for my new fireplace. After the installation, the County Inspector failed the install and said it was not up to Code. I told the plumber that the Inspector wanted a shutoff that was up to Code. This company refused to replace the shutoff with one to Code. I had to hire another contractor to replace the shutoff. 2. An employee of this company stole a new clothes washer from my home. When I confronted the employee about the missing appliance, he denied taking it. After I replied, I was calling the police, only then, did he confess to taking it and he returned it broken. It cost me $120 to get it repaired. 3. I hired this company with 20 years experience to install a floor drain for my hot tub, that they roughed in. After the drain was in, it was 3/8" above the tile floor. This meant that there would always be 3/8" of standing water on the floor before the drain would be effective. 4. The owner of the company said I needed a special part for a hot tub fill fixture to pass inspection. He agreed to bring the part and install it. A second trip charge later, he shows with the part, conveniently, forgot to bring hardware to install it. This was to yet another trip charge from me. Then, he left the part and would not come back to install it after several calls and text. He said I could install it. I talked to Townsend Plumbing & Heating about these issues. They would not listen to my concerns or adjust the invoice. They do not negotiate prices with the customers whether you like their service or not.

So many day to day modern conveniences are a blessing; however when something isn't working…read moreproperly it can cause headaches and chaos. Johnny's Plumbing and Hydronics has come to our rescue twice now and they will be our go to without reservation. Their knowledge, professionalism and quality of work are exemplary. They worked diligently to solve a recent plumbing problem which presented many challenges and they went out of their way to accommodate our needs, all while working with us to keep the repairs within our budget. Their workers were efficient, friendly and showed unexpected compassion when we had a family emergency while they were here working. I highly recommend this company and their staff for their services.

We have used them numerous times for our properties and they are always prompt, do a great job and…read morevery fair pricing.

Bluebird responded to my request on Yelp and was great at communicating. They were quick in…read morediagnosing and fixing the problem. The price was affordable, and they answered all my questions. I would definitely use them again.

I needed someone out at my house urgently, because of a sudden appearance of water damage in the…read morebasement below my main level bathroom. It was my first plumber need since moving to the springs so I used Yelp to blast out a few messages. I think I sent the messages at around 7am and Lindsey with Bluebird was calling me within 30 minutes. They were able to get me on the schedule for end of day and Dathan called around noon saying he could come early. He was quick, friendly, and was able to troubleshoot the problem. It's a simple gesture, but him showing up and putting shoe covers on before coming through the house was appreciated. He gave my wife a few options for how he could fix the problem. He had same day options, later in the week, and even gave some recommendations on toilet changes since she told him we wanted to get a new one. Hiring a plumber is never fun or cheap but I felt like the diagnostic fee was fair especially for being able to come out within 5 hours of me reaching out. I hope we don't need them again soon, but I'll be going straight to them next time the need arises.

Their staff is very knowledgeable on all phases of plumbing and heating. Crystal, the young lady…read morethat answers the phone and directs your call, is one of the best I have talked to in a long time. She is efficient, cheerful and very professional. Terry Dalpiaz

This company is not communicative. I've been trying for a couple of weeks to get a call back from…read moresomeone. I've had 2 people tell me they'll get the right person to call me back, but nothing. They also have a crappy work warranty and charge a lot for what they do. Trip charges will kill you, but the worst is the promise to get the right person to call and then silence. Don't waste your time. There are other companies who are more responsive.

I initially called for the advertised $79 basic cleaning of my clothes dryer vent starting from the…read morebottom. We have a single story modern home. I was aware that oftentimes it may be necessary to go up to the roof and clean the vent or sometimes a screen up there. This service is often priced less than $200. But Duct Brothers wanted $399. Then they told be that my vent on top had a "stuck" flap that needed repair and they could do the "whole job" for $500 ! I subsequently called another company and they came out and took pictures. There is no flap up there at all !!!!! The new company measured the air flow and it was good. Duct Brothers is a fraud! Do not fall for their upselling at preposterous prices.

Duct Brothers has been absolutely amazing at helping my family with our investment property. I…read morereached out to them about a leaky pipe and received a response back within 20 minutes. Jared has been a lifesaver when it comes to all the things that have been happening with our place. Since we first reached out to them in May 2020, Jared has addressed the following: -leaky pipe in the basement -fixed a homemade irrigation system that a previous tenant installed incorrectly. -Replaced our corroded water heater in the same day for our new tenants. -Installed a new Pressure Release Valve and a couple other things I can't remember right now. -Will be installing a new AC/Furnace for the home. He always gives me the no nonsense details I need to make informed decisions on the house. What needs to be addressed now, what can wait and what I will need to save for in terms of future repairs. I love that he asks me questions with regards to the home and our plans for it because it helps him to make the best suggestions possible for us. He's very transparent and explains things to me in a way that I understand (for the most part ) what's going on. I trust Duct Brothers so much that I've requested with my property management company that they be our sole vendor when it comes to all plumbing and HVAC repairs with our home. Duct Brothers offers us a tremendous sense of "piece of mind" when it comes to our home and we appreciate that, especially since we're all the way in Hawaii. Their prices are very competitive with other businesses if not the best out of all the companies I initially contacted. Another plus is that this a Veteran Operated/Owned business and I always love supporting our Vets!!! If all that wasn't enough, their logo is pretty damn awesome too.

I would give them *6* stars if I could! We had a leak in our indoor cistern--polyethylene, so not…read morerepairable. I called Fred Baros, the owner of WW+ to enlist his aid. He came over that afternoon and helped make a temporary 'catchment' to catch and direct the leakage to a floor drain. That was Friday On Saturday, he called to tell us that he had found a replacement cistern, 'though it was larger than the existing one. We agreed to use it. Monday, Fred and his crew arrived to remove the existing cistern and replace with the new one. the estimate was that that would be done by Monday evening and they would return Tuesday to do the plumbing interface, Getting the old tank out and the new in was an exercise in adaptive geometry! They succeeded, and by Monday evening had completely restored the system to use! I can recommend WW+ without reservation if you need Well/cistern/delivery system help. I actually am a 'rocket scientist' and could not have done the job at all, let alone so well!

I needed a valve replaced fast. Fred and John had me going within a couple of hours of notifying…read morethem water was shut off. I will call them first if I need a plumber in the future.