Flo Right is simply the best in town..:.and YES YOU GET WHAT YOU pay for!!!! A company w/a 24 hour answering service an actual billing dept a dispatch service and techs who are actually qualified in their field I had four separate issues on home that had NOT had any service to its mechanicals in a very long time and Flo Right took care of everything I needed, each in a timely matter!!! They are fair, responsive and got ALL the jobs done :) I highly recommend them....ESPECIALLY for your boiler needs!!! Thank you everyone at Flo Right!!! read more

This company is not communicative. I've been trying for a couple of weeks to get a call back from someone. I've had 2 people tell me they'll get the right person to call me back, but nothing. They also have a crappy work warranty and charge a lot for what they do. Trip charges will kill you, but the worst is the promise to get the right person to call and then silence. Don't waste your time. There are other companies who are more responsive. read more

Their staff is very knowledgeable on all phases of plumbing and heating. Crystal, the young lady that answers the phone and directs your call, is one of the best I have talked to in a long time. She is efficient, cheerful and very professional. Terry Dalpiaz read more

Do Not Use This Company This company preys on people, especially the elderly. They require you to sign a contract and pay half the cost upfront before they will even evaluate the issue. After that, they take several days just to diagnose the problem and only provide updates if you repeatedly call them. I had to call seven times to finally get an itemized bill. The one they sent me was completely different from the one they sent to my insurance company--despite telling me they don't even work with insurance companies. When I refused to pay the balance until this was clarified, they threatened to place a lien on my home. Their conduct is dishonest, unprofessional, and predatory. I strongly warn others: do not use this JOKE of a company! read more

FlowRight sent Eli Gonzalez to fix my Moen Shower. He had to replace the valve insert. They charged me $350.00, and though according to AI the average cost is $275.00, I thought it was reasonable for Pueblo. Eli was professional and got the job completely done within 45 minutes. read more

Flowright Plumbing of Pueblo, Colorado recently replaced our Water Softner. We had an excellent experience from the Office personnel and our two Techs that completed the job Ken and Alex. Both were very knowledgeable about water systems and installation. It was great working with such a professional team of people. read more

Stardust Plaza Apt's in Pueblo, CO. I want to give a 5 star review to Flow Right Plumbing and to Cody. Cody came out on August 1st, 2025 and tackled a real head scratcher of a water temp issue on one of our boiler rooms. He had a plan of action, and stayed until the issue was resolved. I have used this company for years because they are prompt, efficient, professional and reasonable. I would highly recommend them to anyone in the Southern Colorado area. M. Wilson read more

I had Flow Right check why I didn't have hot water in the new house I moved into. He said the pilot light was out (the hot water had worked several weeks prior for the inspector). He reset it and the charge was about $60. Several days later, NO hot water. I called Flow Right. They gave excuses like wind, rain, and length of time without use between previous owner and myself. They said they'd have to charge me again for the service call. They also said that the technician's notes stated that the pilot light was out; no other description of any other problem. I found a different company to investigate. He told me that there was nothing wrong with the pilot light or hot water heater. The problem was that an electrical issue was causing the GFI (electrical socket) to trip, shutting down the electric energy source to the hot water heater. He proved this by flipping the switch on the GFI, and voila, I had hot water. However, due to an electrical glitch, it's prone to spontaneously tripping. Why didn't Flow Right discover this? I could've had an electrician in by now to fix the GFI. Did Flow Right do a good job with me? You be the judge! read more

Since last review... Flowright's electrical job failed state inspection twice, then my home was put on a mechanics lien was implemented by Flowright... Electrical 101... Switch & Plugs must be attached to a load bearing stud... My brother taught me in 9th grade... People, you decide... read more

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would move on to a different company. came by to estimate repairs for pipes that needed to be replaced. estimate for 2 days worth of work which ended up being 3 hours worth of work. immediately requested to pay remaining 50% of full invoice and had to request that they reevaluate the estimate due to change in work required. company delay in review and reissue of invoice. 3 weeks late then threatened with a lien on my house if not paid. no ability to pay online and must speak with staff. use a different company. work was half completed with hanging pipes in the basement. recommendations to speak with a hvac tech with no follow through and finally threats to my property due to delay on the company's part for review of invoice. bad estimate. bad business practices read more

DO NOT USE FLOW RIGHT FOR ANYTHING. They OVERCHARGE their labor, they INVENT PROBLEMS that don't exist, they DO NOT COMPLETE their work in a timely manner, and they THREATEN you with a MECHANICS LIEN if you complain about the bill. I was DUPED. I paid $817.00 for a problem that ultimately only required a little lubrication and a small motor mount adjustment that only took 20 minutes to complete. I have had good standing in this community for over 65 years and have never felt more violated than I have doing business with FLOW RIGHT PLUMBING AND HEATING. read more

Timely quality service and they fixed my heater problem - found the part locally and returned thereafter and completed the job. Also, did a little favor for my thermostat inquery. I have had to use other companies for similar heater issues and the quality of service was 2nd to none to Flow Right. read more

You guys really do the most when it comes to jacking up the price and screwing people over. I'm so glad I have to pay another company to do the job you guys billed us for and never did. And you destroyed the lids to our septic tanks. Real winners. And your employee wanted to threaten my husband who's a disabled veteran that's paralyzed and in a wheelchair. Gross. Disgusting. And collusion is illegal. So, keep trying. read more

The FOX team were so very helpful getting our new home plumbed while we were trying to live there. Above and beyond!! Hats off to Am, Gary,and Kelsey. Great work, done right. Thanks !! read more

they suck do not call them!! they make commission off everytime they come out so they wont ever fix your unit until its completely broke and will take your problem & sabotage your unit further until it does brake all the way to get the big purchase out of you. been here 4 times. first 2 the idiot just cleaned my unit outside with my damn hose after he took my pressure nossle off & broke it to put his own on !!! then they replaced a coil but none of them ever pulled out any leak testing equipment ever and the guy that replace the coil was using a big tank of oxygen in my house to the point it smelled like id blow up if i would have made any sort of spark but never mentioned how dangerous what he left behind couldve potentially been & were smokers! then the dumb fuck set my fan on my squirrel cage lower setting and over filled my lines twice!!! none of them ever brought pressure gages or electronic leak detection equipment they are the worst of the worst all of them do not call them ever thier should be lawsuits shut them down !!! read more

No longer use this company, years ago it was good, now the people they send out are not knowledgable and they overcharge for everything. They charged 500.00 to fix the sink faucet and the toilet on the inside of the tank that was ridiculous. They charged 1100.00 to fix a pipe that broke in the yard and it took them a while to complete it. They charged 800.00 to try to unplug a sewage blockage then they wanted to dig up the sewer for an large sum of money. I will never use this company again. They are over priced and their plummers do not know what they are doing, one had to call into the office and ask for directions regarding the problem. read more

Plumbing isn't rocket science but it does require some expertise to get the job done. I used this company 2 times. 1st time a nice tech came out and got my drain flowing BUT did not snake the entire distance of my sewer line which is over 100 ft. He only snaked about 25 feet and it took him about 15 minutes. It cost 75.00. This year my drain was completely clogged again and I called them. 3 days later they sent a really young guy looked like a party guy. He did the same thing, was here about 15 minutes. Within a week my drain was backed up again. I called and was told management would call me back by DISPATCH who had all told me different prices for the snaking. It was actually over double from last year. The 'manager' called me and I explained the situation. He offered me a refund or to send another tech who 'would do it right'. I said that would be fine. He told me a specific time range 2 days later which I agreed to. Well the guy showed up 3 hours before the agreed to time which I was not prepared for. After I called he agreed to come later which he did but unfortunately he did not come prepared the 2nd time and had to leave and go to the office to get a screw. He had also told me to "GO IN THE HOUSE THAT HE DIDN"T NEED ME TO WATCH HIM" which totally blew me away. By the time he got back it was almost dark and he got the snake in the drain with what seemed to be a lot of difficulty and he went about 25 feet and said he couldn't go any further and that my pipe was broken and he didn't want to damage it further. I was really starting to smell 'something stinky in Phewblo'. I was eager for him to leave at this point. I unplugged his machine and when I got back he was on phone with his manager and handed the phone to me. The manager stated that I would have to pay about 3 times what I had already paid for a hydrojet and a camera inspection and that I probably needed my pipe replaced and they would be glad to make a bid to do that as well. Needless to say I didn't sleep well but woke up with a really bad feeling in my gut that I SHOULD NOT use this company. Needless to say when I checked the drain it was completely clogged again so the last tech actually left my drain in worse condition than it was in before he 'did it right'! This can be a very stressful situation for a homeowner. I decided to go with my gut and I started researching other companies. I found one that I felt good about before I even called and sure enough. They came this very same day that I called. This company got my drain clear and completely snaked the entire length of my sewer line in less than an hour and the cost was less than what I basically "JUST HANDED MONEY" to Flow Right FOR NOTHING. Oh wait. No it wasn't for nothing. It was an attempt at scamming in order to pay for new vans and machinery and to CLAIM it was inflation, not unethical business practice! Sometimes you have to pay to learn a valuable lesson. read more

I am very pleased with the service I received from the people at Flow Right.Thay were always on time and professional. They were easy to talk to and made me feel as we had known each other for years. The installed a new Combi Boiler (IBC SFC 199) and explained the operation to me in terme I could understand. I'd like to give a special thanks to the men who installed my boiler. Austin H., Brendan S., and Matt A. If it were possible, I would rate them higher then 5 stars, but that is as high as it will let me go, Thank You so much, Doug R. read more

If I could leave a negative star review I would, they sent 2 different men to my house to over charge me and try to scare me into a $10k job that my home did not need. I called another company for a second opinion in an hour they fixed EVERYTHING that Flow Right did NOT fix charged less, spoke with us about how to maintain our pipes. This word NEVER came out of either Flow Right plumber, they are only there to scare you jack up the prices and sell you services you don't need to get a better commission. If you need any type of service do yourself a favor and call someone else! read more

Flow Right Plumbing came out to fix our hot water heater. They were rude to me, charged a LOT then didn't get it fixed. They then told us that we needed a new heater. (they should have told us that up front!) When we had them go ahead and install a new one, the technician took it on himself to perform extra work that was not needed. Then they charged us for that. read more

I have a contract with Home Serv. I contacted Home Serv because my hot water heater was not working properly. Home Serv contacted Flow Rigjht Plumbing, who sent out a plumber to assessed the situation. The plumber contacted Home Serv, and made them aware of the fact that the hot water heater needed to be replaced. My contract with Home Serv covers replacment and installation. The plumber from Home Serv stated that replacement and instulation of the hot water heater, did not cover replacement of the pipes, which would be an addtional $700.00. He stated that once Home Serv made the necessary arrangments with Flow Right, he wouold return for the repacement and installation. He reminded me that there would be the additional $700.00 charge, I have a friend (plumber) come and take a look at the heater and pipes, and he stated that there would be no need to replace the copper pipes, just the water heater. I notified Home Serv requesting an assessment by a different plumbing company, and , the second plumber indicated that there was no need to replace the pipes. This company replaced the water heater--NO PIPE REPLACEMENT, AND NO ADDED $700.00! The water heater is working just fine!!! I am a seenior citizen!! read more

I want to share my "questionable" experience with Flow Right and let potential customers know how disappointed and troubled I was with their recommended solution(s) regarding my furnace repair. My 16 year old Carrier brand furnace quit working early on the Sunday morning before Thanksgiving. I tried to self-diagnose the problem myself with no luck. I contacted the Flow Right service department on early Sunday afternoon. They sent out a technician by early Sunday evening. Within an hour, they had diagnosed the issue as a "blown diode" in the module on the blower motor assembly. The technician said they would need to contact their warehouse the following morning to get a price quote for the part to repair the module. I paid the $172 emergency service call. I was very satisfied with the technician's diagnosis and the service I had received up to this point. The following day (Monday), I received a call from the technician saying that the warehouse had the part in stock but that it would cost over $6,900 to complete the repair!! He said that because of the high cost to repair and the age of the furnace, he recommended that a new furnace be installed. The technician scheduled an estimator to come on Tuesday morning to give me a quote to have a new system installed. On Tuesday afternoon, the installer gave me two different proposals of $17,024 or $21,844 for a new system! At that point, I became very suspicious of the extremely high quote to repair and the technician's recommendation to have a new system installed at a cost of over $17K. I attempted to contact the Carrier warehouse here in Colorado Springs to get a quote for a new module and/or blower motor assembly for my model of furnace and they said that they could not give me a price quote unless I was a licensed contractor. I started doing my own on-line research and found a replacement module for $150! I immediately ordered the module. After receiving the module on the Friday after Thanksgiving, I installed the module and had everything reassembled in my old furnace and running within an hour. I consider myself to be handy but I am not an HVAC expert by any means. It has been working flawlessly for over 6 weeks. After completing the repair myself, I contacted Flow Right and talked to the HVAC Manager to have him explain to me why I was quoted over $6,900 to repair my furnace when I did it myself for $150! I told the manager that I did not have a problem with the diagnostics they performed. The technician pinpointed the precise issue with why the furnace was not working. I told the manager that I was not dissatisfied with the diagnostic evaluation but I was very disappointed with their recommended solutions and asked him why they quoted a repair cost of over $6,900. He explained that they simply made a human error and apologized. He offered to refund the $172 emergency service call. I received the refund after 2 weeks! Based on my experience with Flow Right, I cannot help but think that they were trying to take advantage of an elderly customer (I am 68 years old) in an emergency situation that lives in a nice neighborhood. That is the only plausible explanation I can come up with as to why they recommended what they did. In my opinion and based solely on my experience, their customer service recommendations were very questionable and suspicious. However, the HVAC Manager's offer to refund the service call expense was honored and the diagnosis was "spot on". But based on my overall experience, I want to alert other consumers to be cautious and wary of any work you have performed by Flow Right. read more

I usually only write good reviews but this company sucks. They over charged me thousands for a job that only took a few hours. I was getting a bunch of work done on my house and thought I paid the rest of my balance the day the work was completed. Almost 6 months later they put a lien on my house without even trying to collect payment. Always rude people on the phone and terrible customer service. After I got the job done I found out they're the most expensive company in town. Go with literally anyone else. read more

Regarding Flow Right Plumbing and the outstanding rating they have earned. I called two plumbing companies in the Pueblo area and explained a problem I had with my water filtration system. One of your five-star listed plumbers stated they did not have anyone able to work on such a problem and it would likely take several days. The explanation of the issue was very straight forward. The other company of Yelp's five-star listed plumbing companies did not bother to even call me back after several attempts to reach them. I finally called Flow Right and they were responsive. Fred was the plumber and he personally should receive six or seven stars - but as an employee for Flow Right, he clearly earned a Five-Star rating for the company. He took out the problem tanks, loaded them on his truck and took them back to his shop. About two hours later the tanks had been cleaned and reloaded with fresh mitigating chemicals. He was knowledgeable, fast, and cordial during the entire encounter. After we let the water run in the property for about six or seven minutes; the change was visually evident. I took a drink (we had been using bottled water), but the water was perfect in taste and color. Therefore, hats off to Fred. I will ask for him by name for any future project. Flow Right Plumbing hired pure gold when they hired Fred. read more

We had a sewer backup Saturday afternoon. I called other services who said they'd get back to me. Only Flow Right called back immediately. Within an hour we had a technician here. I cannot praise our technician, Paul C, enough. He worked around a failed piece of equipment; gave us practical advice to avoid the problem in future; and was pleasant, courteous, and incredibly professional. In future Flow Right is the only plumbing service I will use or recommend. Lovely service, upfront prices, and fantastic tech in Paul C. Don't go to anyone else. Go to Flow Right if you want it right. read more

Great service. Our water heater quit on us and they came right out. Phillip our technician was a great guy. Polite. Professional and did a great piece of plumbing for us. The guy needs a raise...seriously.....give him a raise he's worth it. read more

Ralph and Eric were very personable and respectful. The work was professionally completed on multiple RP back flow installs.

I have had problems from the beginning. Finally got drain installed by Anthony and Robert they did a great job. Now I am still waiting to get my receipt email to me. it's going on three weeks now and still no receipt. Very disappointed, Lance I can't give Flow Right a better review From the first review I wrote. Only that your installers did a great job. It took weeks before I received an appointment, then it was rescheduled cause there was an emergency at Flow Right. Your bookkeeper says she is behind that's been two weeks now. I keep getting told that they will send me my receipt still waiting! read more

Brandon E and Kyle came to my daughters house and cleared a nasty clog in her kitchen sink. They were fast, professional and courteous. I would highly recommended Flow Right Best Regards Garry Lough read more

The worst customer service I have ever seen.They do not communicate with the customer and inside the company the left hand has no Idea what the right hand is doing. If you are looking for a trustworthy company, keep looking...this is not it. You and I can do better. read more

Cannot say enough how amazing the entire crew was! Miguel and Daniel came earlier than expected, got our issue figured out and all repairs made ahead of what was expected. They were both extremely professional and took time to discuss everything that was going on so my husband and I could make the best decision. They brought out multiple other members of the team to help with other areas of a very unexpected plumbing issue and each person who came To our home were friendly, respectful, and truly wonderful to work with. We were just moving in and the response time was so greatly appreciated. Hopefully we don't have any other plumbing issues in the future, but if we did this will be the only company we call. Thank you again guys!!!! read more

I usually give only good reviews and give companys a little slack due to covid and the strain it put on service professionals but I had this company check my AC in April and they told me it was almost shot. Okay I had them install a new one $$$$$$$. A week later water heater gave out this company replaced it $$$$$. Now I find out they did not get an ispection on the water heater and there install may have affected the furnace they did not install. I am just saying do your research. read more

We have used this company for years because their pricing was fair. Now they charge by "the job" so our faucet replacement took 45 minutes and they charged $250. Ridiculous. If you have simple jobs I suggest going elsewhere unless you want to pay their new ridiculous prices. read more

Scam artists!!! Did not show when arranged. Did not complete work! Did not invoice (good thing) Then put lien on house for non payment5 of invoice never received for work not completed! $%&^%^$%!!!!!! PLEASE PLEASE PLEASE do yourself a favor and use someone else. I don't expect perfection. Heck, I don't even expect people now days to be polite. Do the work, get paid. what a scam! read more

What a joke, their emergency quote was 150.00 plus 40 or 45 per hour, I had a bathroom sink leak, so I was talked into waiting until Monday for the plumber to come, the only bathroom sink was unusable, they couldn't come until Tue, ok. The plumber came in pulled off the piece of my sink that was leaking, told me it was a mobile home part only, a lie, I knew it but okiim old and stupid , anyway he had to find that part,so was gone for appr 20 minutes, came back with the part fixed the sink in about 15 minutes and charged me 250.00dollars do not ever call these people no invoice nothing never again I will call somebody from canon city or coloradio springs before I ever use another Pueblo based business. read more

Flow Right was the only company that seemed willing + able to address our boiler. We had a 44 year old boiler in our house and no heat! They were on time with the demo and installation was also done efficiently. Their technicians were very professional and knowledgeable. I would absolutely use them again. read more

Joe A and Christian J came out on Sunday morning to fix my AC. They were very professional and explained everything they did. Took care to make sure everything was fixed and working properly. Am very satisficed. Thanks for your great service. Frank read more

a very bad experience with flow right , they charged me 105 dollars for a service call that took ten minutes to only look at the problem, and said they also had to charge me for drive time also they were late gave me a window from 12:00 noon to 2:00pm Showed up at 2:30 ,I left at 2:05 thinking that they were not going to show up, so i went back to meet him and he put on his invoice that he had to wait for me to justify his high payment owed to flow right. Beware of these Preditors! read more

This company sucks. I called for a plumber to fix our leaking kitchen sink pipes in the morning and was told the plumber would be there btwn 5 and 7 that night. I was fifth on the emergency after hours list. When I didn't hear from the plumber by 9:30 that evening, I went to bed. I received a voice mail from him at 9:50 pm, saying he would be back in Pueblo West to work on our job by 11:00 pm or Midnight. I called AGAIN at 5:00 am the next morning and spoke w the dispatcher. Then the plumber called me at 7:00 am and confirmed I would be first on the emergency list for that evening. By 6:45 pm, he hadn't showed up, so I called the dispatcher. She had no record of me calling that morning but called the tech, Paul, who told me his assistant called me and no one answered. I told him, "no one called." He asked if I was calling his tech "a liar." I said "yes" and he should check the phone number. The tech (another Paul) promptly called me, said he had dialed the wrong number, was on the way to Beulah, and could come by in a few hours. I told him to forget it. A company this disorganized probably isn't very good, so I'm looking for another plumber! read more

We have had our tankless water heater worked on 3 different times, the third time Greg told us that sometimes it takes three times to get something right. We were charged AGAIN for something they didn't fix the first two times. After asking to speak to the owner regarding payment we finally got somewhere, we paid for parts but we were refunded on the labor since they should have fixed this problem the first time. Fast forward to now, the hot water heater is not working again, with the same problem before. We scheduled an appointment for them to come back out and Greg called and accused us of hard to work with and that we didn't pay our last bill, which we obviously did and were refunded money. I called and made a complaint against Greg and received a call that he will not allow for Flowright to come back and work on our stuff. Which is fine because I found a smart plumber who actually figured out the problem. I would never use this company, because as a customer you will always be wrong and they are always right. If I could give zero stars I would, but one will have to do. read more