I initially called for the advertised $79 basic cleaning of my clothes dryer vent starting from the bottom. We have a single story modern home. I was aware that oftentimes it may be necessary to go up to the roof and clean the vent or sometimes a screen up there. This service is often priced less than $200. But Duct Brothers wanted $399. Then they told be that my vent on top had a "stuck" flap that needed repair and they could do the "whole job" for $500 ! I subsequently called another company and they came out and took pictures. There is no flap up there at all !!!!! The new company measured the air flow and it was good. Duct Brothers is a fraud! Do not fall for their upselling at preposterous prices. read more

Fortunately/unfortunately (for me), I've used their services 2x in the span of a week now, for different plumbing issues. First was to replace the wax seal under the toilet in the master bathroom that was leaking. Recently had new tile laid and there wasn't a good seal when the tile guy re-sat the toilet back into place. Gilbert to the rescue! They were quick to respond, he arrived when they said he would, and he was very professional and thorough. I'd like to add, reasonably priced too. Fast forward 1 week, and awoke to water in the basement. Once again, Gilbert to the rescue! He was able to come out the same day, quickly diagnose the cause, AND get things working again. Hopefully I won't need a plumber for awhile, but should I, I won't hesitate to call them again...great service! read more

Duct Brothers has been absolutely amazing at helping my family with our investment property. I reached out to them about a leaky pipe and received a response back within 20 minutes. Jared has been a lifesaver when it comes to all the things that have been happening with our place. Since we first reached out to them in May 2020, Jared has addressed the following: -leaky pipe in the basement -fixed a homemade irrigation system that a previous tenant installed incorrectly. -Replaced our corroded water heater in the same day for our new tenants. -Installed a new Pressure Release Valve and a couple other things I can't remember right now. -Will be installing a new AC/Furnace for the home. He always gives me the no nonsense details I need to make informed decisions on the house. What needs to be addressed now, what can wait and what I will need to save for in terms of future repairs. I love that he asks me questions with regards to the home and our plans for it because it helps him to make the best suggestions possible for us. He's very transparent and explains things to me in a way that I understand (for the most part ) what's going on. I trust Duct Brothers so much that I've requested with my property management company that they be our sole vendor when it comes to all plumbing and HVAC repairs with our home. Duct Brothers offers us a tremendous sense of "piece of mind" when it comes to our home and we appreciate that, especially since we're all the way in Hawaii. Their prices are very competitive with other businesses if not the best out of all the companies I initially contacted. Another plus is that this a Veteran Operated/Owned business and I always love supporting our Vets!!! If all that wasn't enough, their logo is pretty damn awesome too. read more

Duct Brothers - New water heater complete with a Duct Brothers contact sticker for easy repairs. - Plumbing Near Me - Colorado Springs, Colorado

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I'm not sure it's possible for me to say enough nice things about this company! My house is just a couple years younger than my husband and I, and we're all aging together. AWWWW! Adorable? Not really. My knee goes out, a toilet breaks, my back aches, the water heater dies. So on and so forth. So we've had a few of these guys out for different reasons over the past several months. Most recently, when our water heater went out, the first available scheduling was about two weeks out. We were willing to pay an additional fee to have the work done on the weekend, but Dathan was kind enough to call other clients and rearrange his schedule for us! Very kind of his clientele too! Our water heater was fixed quickly, AND brought up to code! Thank you so much Duct Bros! You were the right choice! read more

Duct Brothers - New Rheem water heater! - Plumbing Near Me - Colorado Springs, Colorado

I contacted the duct brothers because my toilets were constantly drawing extra water from the pipe. I guess the tank was slowly leaking and it would top up as a result. I could not see any water leaking into the bowl, so I surmised it was a very slow leak. I cleaned the gasket and hoped it was solved. That did not work, so I asked for a free estimate from Duct Brothers and they did come out to check the issue. They told me the entire flushing mechanism needed replacing and it would be about $300. I sat on it and kept mulling over it as it was not a cheap repair. In the mean time, the other 2 toilets begun behaving the same way. So that would have been about $900 to repair them all. I kept thinking and thinking about it, as it seemed to me as the diagnosis may be inaccurate, and the cost could be quite high...if they were wrong. The mechanism seemed to work just fine. The toilet flushed. The toilet re-filled to the correct level. It did not seem to me like it was a mechanism issue but more of a leakage from the tank issue. I finally decided a few weeks ago to go to Lowes and buy some new gaskets. I changed all 3 for $21, and low and behold...I have not heard either one of the 3 toilets drawing water from the pipes ever since. This is not to say they are not good plumbers, but just to mention that sometimes it may be something very small that you can try to fix yourself before having to resort to calling them out. read more

I highly recommend! I have requested an estimate on two different plumbing jobs. Both instances they were prompt and very professional. I received very competitive quotes and the work was completed on time. Gilbert was the plumber and I am very impressed with his work ethic and honesty. He explained what he was doing and his work is excellent. Duct Brothers did a fantastic job for me. Twice! Kregg K. read more

I called Duct Brothers for an issue with my AC. Absolute professionals and incredibly knowledgeable. They provided troubleshooting and made some recommendations moving forward if they problem persists. They were also quick to respond. I recommend them without reservation. One of the best companies and people I've ever dealt with. I will be calling them for any work I need in the future. read more

What the duct?! These guys are awesome! I reached out on yelp and immediately got a response from Jared. I was very Impressed from my initial call with Jared, to the consult with the Duct Brothers and the days that followed with tons and tons of questions I asked before choosing the Duct Brothers after getting 4 bids from other companies. Communication was fantastic and scheduled date/ times went smoothly. Travis and Chris showed up on time and replaced our old system with a new Rheem AC, new Rheem 2 stage Heater, and a new Rheem Water tank. Travis, and Chris returned a couple weeks later to do a whole house Duct cleaning. It was then that it was discovered we needed a new PRV. Gilbert came out the next day and replaced our pressure reduction valve. Great Customer service, Great proficient Work, and overall Great team/ company. I will recommend you to everyone I know. Mahalo - Duct Brothers!! read more

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I hired Duct Brothers for inspection resolution HVAC updates while selling my current home. Travis was able to add required ducting, diagnose a short-cycling issue, order the parts and have it fixed ahead of the original estimate. Reasonably priced and a great job! Super nice guys and knowledgeable. Highly recommended. read more

Had an issue with a backflow valve leaking and couldn't get ahold of the company that installed it originally. Jared responsed quickly to our request for help and came out the same day. Fixed the leaky pipe and we've had no issues since. We then called Jared and the Duct Bros. back to switch our dryer from electric to gas. Jared and his team did a great job with the gas plumbing and we ended up putting in a stub for a future gas water heater and future gas cooktop. They also replaced a leaky washer water hookup. Very professional and highly recommended. We'll use them again for any plumbing or HVAC issues we have. read more

Duct Brothers - New copper pipe and washer box. - Plumbing Near Me - Colorado Springs, Colorado

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We expected a few days to a week for them to come out, but they had us on the schedule for the next day. Chris and Seth did a fantastic job cleaning our ducts. Both were professional and no sales pitch at the end. read more

A search at midnight for a plumber is never a sign that something good is happening. Duct Brothers (Dathan & Gilbert) made everything right for us. They had options for us to consider as they diagnosed our needs. Kind and customer focused. We could not have asked for a more skilled and ethical team. They are honest and affordable. read more

After having issues with the plumber that was originally assigned to us through our home warranty, I finally opted for a cash-out option so I could get the water heater replaced ASAP. Having extra family coming into town, and a toddler with the need for hot water, and it had become a mess when we were already going on 2 weeks without hot water. Duct Brothers were super responsive in getting a quote to me, and then once I agreed, to schedule it. They scheduled it for a few days after the agreement. Dathan was the employee that was sent to remove our old water heater, and to install the new one. He was incredibly kind, easy to chat with, and was happy to take care of things. He answered many questions I had in regards to the install, and what all to expect. I will call Duct Brothers again if I have any plumbing needs in the future. Fast, friendly, courteous, and well priced. So thankful that I could get the heater installed within a few days after contact, rather than the anticipated 3-4 weeks with our previous contractor. These guys are great! read more

On the second day in our new home, I felt water under the carpet in our basement! The only problem was that there wasn't any pipes leaking or anything obvious. I had no idea where it had come from. I messaged Duct Brothers after finding them on yelp and received a response immediately. Within a couple hours Jared was here to help. Ultimately, we weren't able to definitely determine the source of the water-- since it was likely from an exterior wall (possibly rain or sprinkler issue.) So he left me with some good tips on how to narrow it down. They have since personally checked back in with me to see if there were any updates to my situation. I sincerely appreciate their service and will use them again for any future plumbing/water issues! read more

Gilbert was amazing. I called for an emergency at 2am. We had a faucet blow and my apartment building did not respond to any calls. This was after I called the utility company with no success in shutting off the water. Gilbert was a calm presence to be around for sure. He explained everything he found and answered all the questions I had. Very professional. I don't ever want to go through anything like this ever again but 10/10 recommend. read more

Professional, knowledgeable, fair priced and quick! I will definitely recommend. Thanks, Gilbert!

Great company! Have used twice and really appreciate their honesty, punctuality and prices!

Highly recommend. I had the unfortunate experience of a walking in to a partially flooded basement this morning. As it turns out the pipe that relieved my humidifier's drainage had rusted and blocked. This caused the water draining from the humidifier to leak out if the pipe and into my basement for about 3 days. I called Duct Brothers and they immediately assigned a tech to my problem. Gilbert came out and cleared the rusted pipe of blockage for $85. He told me all I needed to do to avoid the problem going forward was to pour a cup of water down the drain once a month to keep things clear. Gilbert also checked the nearby bathroom just to be sure there wasn't something else contributing to the problem. I feel like my basement crisis has been resolved and I appreciate Duct Brothers' fast, professional, friendly, and fair-priced response today. I'll definitely call them again for future work! read more

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We had an emergency pipe replacement, which of course fell on a weekend! I called and they dispatched a plumber quickly and for a reasonable price! Thanks guys! read more

They did a great job fixing the leaks I had at home. Very professional and overall great experience.

They came out and fixed our furnace when we couldn't get anyone else to help. Another team took a look and wanted to charge us an arm and a leg to replace the wrong part. Thank you for help, now we are ready for winter. read more

Prompt response to a message for help with a broken furnace. Paid a visit on a Sunday to troubleshoot & brought space heaters until parts could be purchased. Great communication & efforts to get furnace up & running. Well done. read more

I had a prompt and courteous experience with this company and I can't thank them enough. They were highly recommended by my neighbor and I was not disappointed... long story short, they fixed my issue and that young man was so polite and knowledgeable and I can't thank him enough. May your company thrive and have continued success. Patty R read more

Amazing guys!! Knowledgeable, helpful, and funny!!! Thanks ya'll for great service!

I reached out through Yelp with a plumbing issue, and Duct Brothers was one of several companies that responded. I called Duct Brothers and spoke to Jared and explained the issue, which I believed to be the problem through a Google search. Jared asked me to perform a couple of very simple procedures, which confirmed what I was dealing with. He was able to come out later in the afternoon. Courteous and professional. Thanks! Great job! read more

I want to leave a lower review but I don't want to completely ruin their reputation, even though I will probably search elsewhere. I simply want to help others be aware so they do not encounter my same frustrations. I also don't want them to start fighting me on here since they already voiced their strong opinions to me on the phone- I'm okay to agree to disagree. I found them on yelp. I have used them a couple times. Yelp says they give free estimates. The other times I have used them, I have agreed to go with them on the spot and they fixed the issues. For pricing transparency, I paid $99 to clean some parts on the heating unit and to be told to replace the filters, and $99 to replace a gasket behind the bathroom tub faucet. (This was a positive experience because I had received another quote elsewhere that it would cost $600 to replace piping to solve the issue.) However, this time they initially quoted me $361 to replace a kitchen sink faucet, as long as I was the one to provide the faucet. I thought it was high and wanted to get other quotes. They still wanted to charge me $79 regardless for a drive-out visit. We spent an hour going back and forth about this at my house for what would have been a 5 minute visit. So I would advise to be sure to clarify when on the phone if you are getting a free estimate or if you are paying the $79 estimate fee. I guess the other times I used them maybe I wasn't getting a free estimate and the service fee ended being worked into it? Again, they will disagree with me that I did not ask for a free estimate, and I was subsequently told that is only for big jobs ($361 seems like a big job to me), but that's fine. This is just my perspective on the situation. Hope it helps someone else. As an addendum I did call another company I found on yelp and asked them how their process works. They said they would come out and look at it, and if they simply told me the faucet needed to be placed then they would not charge a service fee. If I decided to go with them they quoted $125. read more

Great experience! We had heavy condensation around a basement vent, and after a few calls, the soonest someone could come out and look was a week out. I went on Yelp to get more options - Duct Brothers were there the next morning to take a look, and the following day it was fixed - even had a blown fuse in the furnace replaced. We WILL be calling them this fall for the seasonal furnace tuneup! Thanks guys! read more

It is refreshing to have been provided service by a company that has reasonable prices which was completed by skilled and professional staff. Gilbert, the service technician and plumber, arrived as scheduled, diagnosed the problem, recommended cost-effective solutions and completed service in a timely manner. I would highly recommend this company for plumbing, heating and cooling services and plan to do business with them in the future. read more

Good plumbers but..... I had apprentice of some sort come out and Gilbert. Gilbert was EXTREMELY condescending and rude to the apprentice many times IN FRONT OF ME. Absolutely terrible. I had to say something and Gilbert blew it off, citing his boss/owner. Will never get my business again. Please treat people with basic respect, Gilbert. It is not only part of being a decent human being, it is good for business. read more

Looks like they went out of business, and I am not surprised! After buying a furnace and Ac from them, it took 3 times for them to pass inspection, then they tried to bill me for a larger AC unit, than what they installed! Now I am out a free service call they told me I would receive! Poor business practices! read more

Quick response time and great work! We had an unexpected punctured water pipe while doing some floors and trim work. The Duct Brothers answered the call and resolved the issue before the midnight hour arrived. Thanks guys! read more

Amazing , kind knowledgeable people at this company. I called and asked for an appointment on Sunday , because my AC broke. The owner returned my call on Sunday gave me ideas on what I could try myself before scheduling. Amazing service and the issue was the filter needed to be changed. They saved me time and money and I got my AC working right away. Thank you Duct Brothers I will use your services going forward!!!! I will highly recommend you to all my friends, read more

These guys responded and came to check out a non-emergency leak when others didn't even bother with a call back. The repair was done same day and at the expected cost. I will be using them for my future plumbing needs. read more

I could type up a long review detailing from start to finish how amazing these guys are and how they went above and beyond for us but I will try and keep it short. We bought a house that was built in the '60s. We have some major issues that the inspection company should have found but they didn't do their job right. We planned on remodeling the house however we have to fix all the major issues first. I called duct brother's out to look at an unrelated issue (major plumbing companies were quoting over $2k for an issue that wasn't an issue come to find out). They crawled into my crawl space (major companies didn't nor did they touch anything) and messed around with a few things completely fixing one of the issues (2 major companies recommended completely replacing stuff to fix the issue). While they were in our crawl space they found a major issue which made us stop using the water completely before they even finished looking around. They scheduled us next day to come in and fix everything. They were reasonably priced, reliable, friendly, informative, on time among other things. They spoke to the water company for me since I didn't know how to explain the issue and they also wrote a description of the issue so we can try and get our warranty company to reimburse us. Once we stop running into major issues we plan on doing 2-3 full bathroom remodels which we will call them in for since we trust their work. Basically anything they know how to do we will call them for. Stop wasting time calling out plumbers that are over priced and don't know what they are doing. CALL THESE GUYS! They are family and local owned veterans that will for sure have our business as long as we live here and we will be referring them to everyone we know. read more

Service was fast; wore masks; totally professional and went the extra mile. Reasonably priced. Highly recommend.

The original issue that I called them for is not resolved. We have a boiler for heating and hot water. When the heating is off, we don't get hot water. That specific zone for some reason doesn't call for the boiler to turn on. Duct Bros came out and said they should clean the furnace to which I agreed. The short of it is they cleaned the furnace and never fixed the original problem and collected more than $600. Despite repeated calls, the owner never got back to me about the original issue. He had promised to call the boiler company for some guidance but never called me despite my calling his assistant several times. read more

Prompt. Knowledgeable. Top notch. Thorough. On the ball! Able to help with who to call for services outside their expertise. Won't call any other plumber. Thanks Duct Brothers! read more

I have hot water again! Duct Bros is the best! I am so grateful to them for getting out so quickly. Gilbert did an excellent job and I'm so happy. I had been without a hot water heater for a week because we had signed a contract with a dishonest company. Learn from my mistake and don't just look at a company's rating - read the reviews! The one I originally picked had a 4.5 out of almost 2,000 reviews (I forgot that some companies hire people to write reviews). In my desperation to have hot water, I called them out and signed a contract. They were supposed to send a copy of the contract to me by email. We never received that copy of the contract. When I called their customer support they sent me a very vague invoice that said they would install a "tankless water heater". No model number, no mention of installing ductwork and nothing about pulling a permit. When we read their 1 star reviews we discovered that they never pulled permits for 3 different people. And, people said they never got their deposits back. I tried to call and get my invoice corrected and I kept getting the run around. The invoice said there was a 3 day cancellation policy but no one I talked to knew how that worked. Finally I drove down to their office with a written cancellation letter and had their plumbing manager sign my letter. He called an hour later and said they had refunded our deposit. So far, no credit has come across. We just sent the credit card company the signed cancellation letter and the vague invoice so hopefully we will get our money back. The worst thing is this dishonest company had said we didn't need to run another gas line. When Gilbert came out he said we did need a gas line. The tankless water heater would have worked fine in the summer but we'd be in trouble in the winter when we ran the furnace. Thank goodness we didn't let that dishonest company near our house. Thank you Duct Bros for giving us a fair price and getting it installed so quickly. You are in my cell phone contact list and I'll be calling you in the future. read more

Highly recommended !! Was able to get service the same day! Jim did an outstanding job for me. Communicated extremely well as to how he would fix my problem. I'll only be using D B and Jim in the future! read more

Showed up precisely on time. Two professional young men. Quick review of the home, identified all the vents and put together the gameplan and cost estimate. Got it done in a little over two hours. Outstanding! read more