Great wood and at least mediocre customer service in the yard Still the best around, but people working there need to care more read more

Prompt, professional, polite, courteous. Hector was very proactive and helping me finding discontinued tricks, cutting it and loading it into my truck. It was the best service I've ever had at a lumber company. Thank you Hector I wish I could give you 10 stars. Ron read more

Recently bought some redwood for an arbor for my back yard. Beautiful redwood with some great assistance from the crew sorting through the wood, cutting the wood, and helping me load the material in the car. Happy to support a good local business. read more

I was a little intimidated by the idea of going to the same lumber yard my contractor orders from, since I'm a DIY, middle-aged chick. Based on other reviews, I decided to go for it. I have now been there three times to pick out lumber and hardware, and have been treated well, with no judgment, every time. I highly recommend Big Creek Lumber for their fantastic service and kind staff. read more

they try to make things right for there customers. and pretty friendly service. also a good tool selection.

Just built a 2200 sq ft deck from the ground up on a slope. Big creek had everything that we needed to complete the project. Great lumber and supply store. We didn't need to go anywhere else. The staff was friendly and helped with all of our questions etc. Would highly recommend this company. -Sean read more

Excellent selection of quality building supplies and attentive, and personable staff! The lumber is grade A! It's so nice to choose boards for a project without having to search through a stack of warped boards. We are building a garage and every piece of lumber we chose was beautiful! The sales rep put together a large order of building supplies, coordinated the delivery, and made sure we received every item. read more

Big Creek Lumber - New garage - Building Supplies Near Me - Santa Cruz, California

One of the best and cheapest lumber yards in Santa Cruz! So I have very little building experience but I've been doing a few outdoor home building projects and have been needing a good amount of redwood that can hold up in the outdoors. I been usually going to San Lorenzo lumber but remembered this place and thought why not give it a shot. It's a lot smaller then San Lorenzo but carries most of the same stuff for building wise (not as much lights, plumbing, etc but still small selection). I went inside and got the things I needed then headed back to my car to head into the drive thru lumber yard. The lay out is catered more towards builders meaning that there is not much labeling of what's what but they have awesome employees there to point out where to look and what's what. I founded the redwood I needed and the guy helped me load my car and cut down to 8ft (forgot his name but this dude was the man! Def will be back cuz of him. 4/30/20 @3pm) he dug though the stack and helped me pick out the nicest looking ones! Ive gotten attitude or treated like I'm dumb at other places because I'm young and know nothing about building because it's not my full time job lol, but not at all from him! He was curious at what I was making and was asking questions and giving tips! Check out is a little different you don't pay at the window they write you a ticket and you go inside to pay. When I went inside to pay I was shocked at my total. It was almost $100 LESS then San Lorenzo for the SAME product!! BC charges only $3.53 per LF vs SL @ $4.57 a LF for redwood planks. That's a good difference especially if you need a lot of wood! After getting home and comparing it to the stuff I bought at San Lorenzo it looked so much nicer and way better quality. Idk if that's a thing but maybe it's the way they treat it? Overall awesome experience and will be back for all my building needs. Sorry San Lorenzo but Big Creek is my go to now! read more

This place this place should give lessons on customer service. I was having a stressful Thursday when I went in with three kids to order some sheet rock to be delivered. They had so much patience for my rambunctious crew! Upon leaving, we realized my four-year-old daughter had hidden my car keys in the store. Two of the workers in the delivery department were happy to search for my keys with us and finally found them. The prices were a fan Tabula's and we will come again thank you thank you thank you for all your delivery construction needs go to big Creek lubber store. read more

Big Creek Lumber - My rambunctious crew - Building Supplies Near Me - Santa Cruz, California

Really quality wood products. Like that it's locally owned, and not a giant chain. My only reason for four stars, not five, is very limited selection of handtools. Guess that's not their specialty. Otherwise, very responsive and helpful. read more

If you want the most beautiful and perfect redwood lumber available anywhere, Big Creek is the place to go to get locally harvested redwood. Family owned and environmentally harvested. If you are fortunate you will see large premier shipments stacked and ready for delivery to some über-high budget builds: stunning color of redwood. But don't be concerned about pricing, it is sometimes less per linear foot than big box stores. Go! read more

Bought some wood, nails and supplies to repair our yard fence. Knowledgable staff. Fair prices.