Terrible customer service. The representative Alondra was rude, impatient, and hung up on me while…read moreI was asking about scheduling a delivery. He kept contradicting himself about availability and refused to help scheduling AM because the order was "too small." Completely unprofessional. I would not recommend this company.

Best prices in town and they showed up on time. Im just adding extra words to make this a review…read moreinstead of a tip

I had the opportunity to go to both the Santa Cruz and Watsonville locations of Granite Rock…read morerecently and I am very pleased with the service I received. I was helped by Leah in SC and Mary in Watsonville. I really appreciated the level of attention and good customer service I was given. When the time came to have product delivered the driver was professional, courteous and went out of his way to accomodate a request I had about where to put the product. It can be a bit intimidating to deal with a construction trade business when you aren't in that business professionally. With regards to my recent experience with Granite Rock...from the person that answered the phone to the folks that run the front counter to the delivery driver - I have to say it was a great experience! Thanks Granite!

Go into Graniterock to find great landscaping products. From pavers to flagstone to boulders and…read morenatural stone. We also have plenty of stucco products and we carry wallboard and don't forget to pick from a wide variety of tools! Go see Mary and Jorge they will steer you in the right direction

Del Monte Fence installed a new fence along our back property line. The fence is beautiful and…read moreperfectly matches The adjacent side fences. They did the job quickly, cleanly and efficiently . And the price was good too. Excellent value and a pleasure to work with.

We are extremely pleased with Del Monte Fence. Vicente was very professional and responsive. We…read morechanged our design part way through and he was polite and understanding. The work was beautiful and done on time, with minimal disruption to our lives. Could not be happier with the results!

Luis Marquez, of Tile & Marble Outlet in Watsonville, is professional, conscientious,…read moreknowledgeable, & very customer service oriented! I had tile installers working on the job that said I needed to order 2 more boxes of porcelain tile-the bid was short in material. I went to see Luis, who I had purchased from before, told him I had tile installers on the job, & needed 2 more boxes asap. He checked his stock to no avail, & thought of calling a local contractor that had purchased the same exact tile in the last month to see if he had any left over so that I could go purchase from that contractor direct & keep the tile installers working. WHO DOES THAT?! Luis Does! He is such a good guy & his dedication to his customers is legendary. I'm a professional property manager & real estate broker of 25 years-I know Extraordinary Customer Service when I see it, because it is so very rare. I strive to find superb service providers for all aspects of the many hats I wear, & I could say without a doubt that Luis Marquez is as good as it gets-an 11 out of a 10 for sure. I am delighted to have found his Watsonville shop-very different caliber of service than the Santa Cruz store-sorry to say-but true & I will ALWAYS use him & recommend him to my clients. I posted a review for him last year from a prior order, & felt compelled to post another review for him after how he tried to help me with this order. He will definitely exceed your expectations. Sincerely, Mary Faria, Corcoran Icon Properties, North San Jose, CA

I searched 3-4 stores for the best price on the tile for my home project. After looking at some…read morestores that inflated prices for their "showroom" or could't be bothered with helping me, I did my business with Louis. My tile came in before scheduled, I recieved my 2' x 2' tiles with no damages, and I got a fair price. Also, when we saw we had ordered a box or two short and the tile was coming from back east and had to be shipped, Louis got on it right away and made sure we had enough to finish the job with little to no lag time. Everytime a dealt with Louis, he was extemely helpful, knowledgeable, and friendly! I WILL be going there to get tile for my next project even thoughit is a 35-40 minute drive for me. And......just for the record, I DO NOT do reviews until the job is completely finished.

Albert went over and above to help me fill tanks on my camper. Great customer service, friendly…read moreguy. Top notch.

Fixed or replaced hoses while I wait. Great inventory,…read moreknowledgeable staff. Huge inventory of air fittings and connectors, other related items usually that slip my mind are there in stock

I want to thank Joshua Marquez for his outstanding service I received recently at Linde. I wanted…read moreto purchase a new, complete welding setup and I had a lot of questions. Joshua was knowledgeable, patience, experienced, and technically understood all his products. I couldn't have purchased the new Lincoln welder without his expertise and help!

I have been ordering from Praxair for a long time and they have the best employees working down…read morethere! Always friendly and extremely accommodating, highly recommend for all your welding supplies and gases.

I've always had a great experience with this Ace Hardware location. When I am working on a home…read moreproject and encounter an issue where I need to run to the hardware store to find the appropriate part, Ace Hardware is my first thought bc their staff is extremely helpful. There is always 3 or 4 employees walking the aisles. They don't point you to where an item is, they walk you to it and make sure it is what you need. They are knowledgeable in their recommendations. Their prices are a bit higher than the big box stores, but their employee to customer interaction is worth spending those extra few bucks.

I had such a great experience thanks to Isaiah! From the moment I walked in, He greeted me with a…read morewarm smile and a positive attitude. He was incredibly helpful, patient, and knowledgeable, answering all my questions and making sure I found exactly what I needed. The day I went in my husband couldn't go with me so I was completely lost in what I needed so he was kind enough to go through all the different options I had. It's not every day you come across someone who genuinely cares about the customer experience, but it's clear that Isaiah takes pride in his work. I really appreciated the extra effort and friendly service. I hope his management team sees this so credit is served where it's due.