I've been going here for years, well over ten, and I gotta say that these guys are BY FAR my favorite pawn people. They give the most, by far, for loans/pawns and their prices are totally reasonable(one of the two least expensive AR 15/5.56 ammo in town during lockdown - and believe me, I called em all either every day, or every other day to check). They're always fair, friendly and helpful. Not to mention their selection! How do y'all fit all that into that tiny store? Y'all need a bigger store if it weren't for your awesome location. Excellent firearm selection for a pawn shop(and they even get some really cool/unique items in from time to time - I REALLY wanted that Daniel Defense AR 15 barrel but someone beat me to it). Hands down the best pawn shop I've ever been to. There's nowhere else you need to go. These guys are the best! 8/19/21(1 year after posting the above on Google) - Just wanted to give an update: The last few months have been particularly tough(can't we just go back to 2019?); a member of my family got sued and had to either pay or go to jail(so, naturally, I wound up paying the $4,000 for her); a friend that's been staying with me for 1yr./+ has been having breathing difficulties due to COPD and Covid, so she can't work and/or pay rent/utilities/food/e.t.c.; AND THEN, to top it all off, I had a spare, loose vape battery(an 18650 battery, one of the big ones) literally explode in my pocket(it was like having a ground bloom flower firework suddenly go off in my pocket, even sounded EXACTLY like one) - while I was driving no less(thankfully only in Smith's parking lot[convenient there being a medical supply aisle there and all] although I did almost hit a white sedan), giving me 2nd and 3rd degree burns over almost half of my lower, right thigh(picture below, WARNING, if you have a strong stomach), making me bedridden, unable to even walk for over a week and a half(though I did try the next 3 days), preventing me from working for over 2 weeks! These guys have been SUPER understanding and have really worked with me and my multiple loans so I don't lose my valuables(literally everything I own of value is in pawn at this point). Situation sucks, the last few months have been horrible, but at least these guys are working with me, giving me some time to work things out. Thank you all, so much!! Oh, one last thing, these guys ACTUALLY CALL YOU if you're past due and in danger of losing something, unlike some OTHER people I know! *cough Cash America cough* read more

Tese guys obviously have no clue what they are talking about nor can they read i brought in snap on tools and the one lady said that they dont buy tools (they have a wall of tools as well as impacts behind the counter in plain view), and when i asked to speak to someone else that might know a bit more about tools she got offended and started acting rudely and getting irritated with me then when the other guy came out to look at it he told me that they wouldnt be interested because it was harbor freight brand but i had not only the tool which had the snap on logo and part number which he was not willing to look at on top of this both of them were very unprofessional and rude. ive met literal cows with more respect and professionalism then these employees would highly advise against bringing anything here read more

Well, this was my first time pawning anything.My son in law and daughter took me to Big dot pun because they said they were the friendliest people and good to deal with. So we went in, they offered me 500 for the jewelry. I had you good to think about it, so went back in the next day And ask.\n That they could do 600 100 and the girl there she goes well. I don't know who told you that, and she went to talk to the boss man with glasses then they asked me how I acquired it, that it was highly suspicious, and it wasn't real. And I felt like they treated me like I was a criminal\n And told me they would offer me nothing last time I'll ever go in there. I went out sighed and cried. Because I need the money really bad to get my car done.. Well, on the 1st day I thought, wow, they are really friendly. And when I went back the next day, it was a whole different crew and they were so d*** rude, read more

i have been doing business with Big Dog Pawn for years. They always treat me with respect and make me feel valued. I buy a lot of my tools at the redwood store as well as gently used a nd new designer handbags. They have quality merchandise as well as quality staff. They have helped me out time and time again when i needed cash and funded my pawns brilliantly allowing me to get mhy valuables back when my cash fllow improved. I recommend everyone consider shopping here or at the Murray store on State St. Shopping here is fun and economical. read more

Sold me a shotgun that doesn't feed. Won't accept returns. Will not be buying from them again

Came in needing some quick cash, pawned my fire arm and Angela took care of me fast and easy process. Was friendly not much haggle and fair offers. Definitely recommend! read more

Big Dog Pawn - Pawn shop - Pawn Shops Near Me - West Jordan, Utah

First time at a pawnshop. Took some stuff in to try and sell. I left with my stuff feeling pretty stupid and talked down to. I was quickly dismissed, with little explanation. Meanwhile, the guy in front of me who stunk of weed at 11:30 in the morning, walked out with $1,200 cash and a big "thanks for coming in!" Will not return to this shop again. read more

Fantastic as always. Great prices and negotiation. Very amicable and simplistic. Got power tools, painting, jewelry, special coins, all great products and they said if any of them are broken I can return in 7 days. read more

This place has been awesome everytime I have been in there. The employees have a wide variety of knowledge on different things I have went in about read more

Got offered $20 for a $175 watch. got offered $20 for a pair of $150 head phones. The Owner/manager has a terrible temper. When i handed him the headphone he said there was a really bad stain. i rubbed if for two seconds. all it was was dirt from the bag i put it in. when i did not except these prices he threw my stuff back at me and said he didn't want to do business with me because he didn't like my demeanor. DO NOT GO HERE. they make 70% to 80% profit on what they buy and will tell you to your face "we are doing the best we can for you" terrible terrible pawn shop. read more

Nick Jonny and Jose are all very helpful. They helped with doing our jewelry and evaluated everything for us.

The best selection and best deals and sales every year! Also love how they are open until 9:00. Just don't show up after 8:30 to pawn something more than once or they might refuse to do business with you forever also, if you are a twin, no funny business read more

Purchased a Dell laptop from Big Dog Pawn through Buya.com Marketplace (similar to eBay.com). Laptop arrived with an mismatched / undersized / non-original / not-as-described (65 watt vs. 90 watt) power supply (see error message photos). Three polite emails to Big Dog asking for options have been received (they have acknowledged receipt) but otherwise ignored. The buya.com money back guarantee requires the buyer (me) to pay return shipping costs for not-as-described merchandise - not acceptable. This is my first transaction with Big Dog Pawn and Buya.com. Sadly, it will be my last. read more

Ordered a watch on mobile pawn. Agreed on negotiated price. Had call ed into negotiate my price. Payed for it online. And because my shipping address was different from my billing address they cancelled my order without a phone call or email to verify. Then called in to ask about the situation and was basically told that I was trying to scam them this that and the other. Manager wouldn't talk to me. Just a bill shit operation. Stay away read more

I went there and worked with two guys that were so friendly and super helpful. They gave me an incredible deal, and made me feel super comfortable. Definitely going back! read more

I went into this pawn shop a few hours ago today...or should I say BOTH locations, a nice 20 minute drive in between each, it's sad to say I had a very distasteful experience. I would say the overall service of both locations was a whopping 3/10 and I would NOT recommend this as your choice of pawn. I brought in a LV designer purse, as well as a pair of the famous red-bottom heel, Lou Boutin, I knew for certain that what I was presenting was nothing less of authentic products, yet I was told by the lady at the desk that these were IN FACT fake. Unfortunately I could not provide the receipt. When I finally got home I found my receipt, and will be driving back tomorrow to let them know they have lost permanent business from myself and the plenty others who see this review. To sum up if you plan of coming here choose another course, and be careful what you purchase as they can not tell the real vs fake various products as proven today. Thanks, big dog pawn, but no thanks. read more

I've been going to this shop for years and I've always been treated more than fairly. I think some of these people who felt they didn't get enough for their items, or are mad because they wouldn't buy them need to understand they know what sells and what they can get things for. Sorry if you bought something overpriced somewhere and expected to get more than half the paid new price, when your item is no longer new. This is a business where the people are experts at knowing what sells and what something is going to sell for. They have an amazing variety of antique jewelry and it's underpriced, as pawn shops work based on gold costs and diamond size typically. I've bought antique jewelry and turned around and sold it for a 400% mark up in my store. If you're good at spotting antiques, there are some excellent deals. Everything is reasonably priced though. They have truly gone above and beyond for me and my family over the years and we've always been treated with the utmost integrity. read more

Really, cannot stress enough how great this place is. The people really are amazing, the owner is as honest and forthright as anyone I've ever met. He took the time to explain how his pricing and process works, it was all an amazing experience. Forget all the preconceived notions and stereotypes, the shop is clean, the prices reasonable, I've pawned things there and gotten treated more than fair, I've purchased diamond rings there and got amazing deals. I've been to a couple of other pawn shops and they don't even compare. Cannot recommend this place enough. read more

Our fav pawn shop ever! We travel down from Ogden to come here. Austin and Trevor are so awesome and extremely helpful every time! Exceptional customer service and just an amazing experience all around! read more

Trevor was super helpful. Helped me get a new pencil for my iPad. And set me up with some headphones to game with for a great deal. 10/10 recommend. read more

I've been considering going for a new laptop and phone ever sense my father's refused to work at a good pace and mine... let's just say reflexes are great at smacking tools right outta the air. Anyway, Johnny and Randi made getting a laptop a smooth ride and also made it fun by giving me shit the whole time. It's nice being able to just goof off every now and then, ended up buying a decorative sword while I was at it. To top it off, they didn't have a phone for me, but knew exactly where to find a perfect replacement at a grand upgrade with their sister store. Delighted experience, got all done and more. read more

Extremely cramped little store, employees are nice enough if you can squeeze past the line to get inside. Not awful to buy from but if you try to sell them something they'll always lowball you. read more

All time worst Pawn shop in Utah. Just looking to up-sell merchandise and lie about it. They sold me an item advertised as a newer generation than it was and completely screwed me. I don't know how you people have maintained your license. If you didn't know false advertising is illegal. read more

I bought an Xbox One, so I brought my 360 in to sell. Seriously put me through the trouble of turning on and setting up to not take $20 because the eject button is a little hard to press. You're not buying new for $20. Get real. read more

I love being a customer at Dog Pawn. They treat me like a person. Every time I go in they give me wonderful service and they are very professional. I would recommend their services to anyone. read more

Came here with a buddy and he ended up getting an awesome deal on a road bike. Owner and staff were very friendly and helpful.

Well stocked shop with friendly staff. Can't speak to the pawn, but I've bought some great stuff here cheap!

I felt respected and appreciated by the Nice and Helpful people who mind the shop. Their shop is the best of everything. The Friendly staff will go above and beyond to make you be comfortable and feel welcome, they gave me a good price for my old silver. I highly recommend Big Dog Pawn. read more

WORST PAWN SHOP EVER!!!!! After doing business with these guys for over 5 years and after paying thousands of dollars in interest they sold off my pawned items without even giving me a courtesy phone call. read more

This pawn shop is my absolute favorite. I've been coming here for around 10 years and won't go anywhere else. I always get great deals and friendly service. Scott and his pawn family are all so awesome! read more

These guys have absolutely no idea how to run a business, let alone a pawn shop. I bring in a $1500 guitar, I get told it's worthless since it's made in Korea and not Japan. I bring in a Louis Vuitton purse in perfect condition, they tell me it's worthless, they can't do anything with it, and to sell it to a friend. I bring in a $1000 firearm I had just bought at Cabelas. They tell me they can buy it for $600 on the Internet, so, it's worthless again. But all the dirty, broke, and moldy power tools, and used t-shirts are the cream of the crop for them to sell. Don't waste your time with the guys who have no idea what anything is worth read more

Bought from this pawn shop for years now and have nothing but good things to say about service and products purchased. He comprado de big dog pawn por años ahora y no puedo decir más que cosas buenas. Siempre tienen excellence servicio y buenos precios. read more

Really good service, they were really friendly and were flexible with the price. Every time I've gone they've been super welcoming. I also highly recommend Trevor, he's always super friendly and accessible. read more

Great prices on guitars, laptops, also great selection. Friendly knowledgeable customer service and excellent prices and quality merchandise

Bought gorgeous ring! The customer service was great and they fixed up all nice for me and sized it before I got it. I love that it isn't one that follows the trends of jewelry stores but uniquely matches me perfectly and will never go out of style because of it. It was my first real "grown-up" ring for my right hand that wasn't just cheap but actually quality metal and stones. This way I got a very nice ring without it costing a ton and being based on the current trends. (I had a nice ring when married and lost it when divorced but missed having a nice ring but didn't want it attached to someone else.) I love it! It's been over 6 months now and wear everyday and still love it just as much as when I got it! read more

They have a large assortment of quality goods, and the staff is very well versed from Firearms to fly rods and reels! But..... it feels as if they beat you up when you take an item in to have an appraisal done. It was borderline insulting. Overall... For that industry, I feel that the staff there is more honest than their competitors. So thumbs up! read more

Oscar helped me out when I came in. They gave me what I asked for for my ps4. They also have a good selection of jewelry that my wife loved. I had a good experience. read more

I bought a ring from Big Dog pawn. They claimed the 1 carat stone was a man made diamond and the side diamonds were real. I just found out that the center stone that I paid almost $400 for is a cubic zirconia. They are shady scum. I am in contact with an attorney. read more