Great customer service. Very clear and helpful. Attentive to the needs as well as being…read moreknowledgeable and patient enough to explain the situation/problem/issues. Fair price considering the mess that was my vehicle when I had it towed into the shop. M

Came here to get a head gasket job done. Was quoted $2200…read more Owner suggested we also do a few other things while we were in there and we agreed. Price went up to $2500 Then they found other parts that needed replacement. Ok, we're just below 3,000 Suddenly the bill is over $4900 when we go to pick the car up. Jeremy claims there was additional things they found wrong and that he notified us. (he didn't and these new charges were a surprise) As we start going through the bill, we notice we're being charged for labor and parts that should have been included in the original price for the head gasket. Then, the additional parts are priced at 2-3x what they should be with outrageous labor charges. ($200 in labor to replace a thermostat which takes 10 minutes to remove 2 bolts.) Owner refuses to release the vehicle unless we pay and we have a bunch of back and forth where he starts dropping the price but still wants to charge stupid labor charges and more. Then he pulls up high prices on the computer to justify his high costs. Same parts I found for 1/2 to 1/3 the price. Now we also discover they didn't put certain parts back on the vehicle when they finished and there is a missing exhaust cover. So not only do they overcharge the work is sloppy. I cannot recommend this shop at all. They don't honor their quotes, jack up the price of parts then refuse to release your vehicle until you pay. 0 stars if I could.

very nice and easy to work with. they kept me updated on the progress and arrival of tow truck. the…read moretwo drivers were very helpful and professional, treated my car carefully.

Benny's tow truck driver, Devon, dropped my car off the back of their flatbed during…read moretransportation. I was a passenger in the tow truck when it happened. He lied to his boss, Kevin Benevides, and they avoided my insurance for almost 40 days. Extremely unprofessional conduct. Through social media, I discovered they have screwed over many different individuals during the past 10+ years. If you use USAA or Triple A, ai highly recommend requesting basically any other tow service on island over these guys!

We called for roadside assistance towing through our insurance company, State Farm. East Coast…read moreTowing was dispatched. Juan was the driver/operator. He was professional, courteous, polite, friendly, and efficient. We had our car towed since it stopping running properly. Juan arrived, we told him that the car wasn't running, and he got straight to work, hooked the car up, made room for me to sit in the back while the bf sat in the front passenger seat. We had a fun conversation about how fun it must be to drive the tow truck with manual transmission. The tow truck itself was on the older side. So don't expect a brand new truck if you gotta hitch a ride with the car to your destination. After having car issues, it's the least of our worries. Thank you, Juan. We'll definitely keep the business card and info if we ever need towing assistance again!!

Oh Man! I was in a total bind when my engine blew on me up…read moresaddle road. Thankfully Manu from East Coast towing saved the day. Super friendly, good communication, and a quick response time. When I needed to tow the car back to my house in a remote location, in the pouring rain Manu came and saved the day for me again. So thankful for Manu and the company for helping me out in a hard time.

Steve is the best, called him with a problem, left a message, called me back right away. Came to my…read moreresidence and fixed it. Will be using him again. Ron

When we asked for a receipt, the driver, Steve, said he was too busy..... My husband called him…read morelater and said we need a receipt for insurance purposes, and Steve said he was driving and not to call him again!! So my husband texted him and said just send it via text....Steve has a major attitude, we're NEVER using his service again! And we still haven't got the receipt..... We did get the receipt, however, the owner still had an attitude. Beware of this guy!!