I like this place a lot since I have been here and it's been a month. My experience with Mya was…read moreamazing and me being a business owner I'm glad to have access to my unit when I need to.

Great accommodating service, great communication, had no issues at all when looking for a unit…read more Employees are respectful and polite

I stored here for several years. Was always very happy with the service and the care and upkeep of…read morethe facility.

From the owner: U-Stor is the leading provider of clean, safe, and secure self storage mini warehouses. We offer…read moreaffordable solutions for your storage needs. Each of our spaces feature free 24/7 access, an individually alarmed door, and convenient ground-level drive-up access. Our automobile and motorcycle storage spaces are the perfect place to park your recreational vehicle between adventures.

Their employees cut your locks and break into units and steal your things, then insurance denies…read moreyour claim bc there's no sign of forced entry. The manager is on property but never knows or sees anything. Don't get a storage here if you actually want your stuff

This place is the worst they employ and hire thieves So go through your lockers if you have one…read morethere and check and see what's missing. It's not outside people. It's the people that work there that go in your containers in your storage. I've made police reports taking pictures. David haven't on footage of them going in and out. They apologize and terminate your lease

Fantastic customer service! Crystal is amazing and super helpful! We are pleased with our…read moreexperience.

Crystal was a big help great customer service. Well kept and clean units. And they have access till…read more9 PM

The staff was very professional, friendly, and respectful. The trucks were clean and…read morewell-maintained. The check-in and check-out process was easy. Keep up the good work!!!

Lady up front told me I could only pay in credit card and not debit. I didn't have my credit card…read morewith me. I asked again to pay with debit in which she said no. I then drove 6 mins to Arlington and was able to get what I needed with my debit card. Lady needs to retire.

We needed a storage unit fast as were we selling our house and the house we were moving to was not…read morequite ready. Right space was able to get us a unit that we could move into. We moved into the unit and realized e needed another one. We called and they were able to get us another unit! All was well, no issues getting in at all. The only thing we ever ran into was communication. We only needed the unit for 3 days, and we were out within 2. I called and left 2 messages on how to return the locks, never received a call back but received an email about a bill for the following month. I called and spoke to a man and told him that I finally left the locks and keys in the unlocked unit. He said he would take care if it. I was very happy with the service overall.

Unfortunately, this management operation leaves much to be desired. They do not respond to written…read moreinquiries and the telephone contact person has no inkling of how to help customers. One would think that, if you list a contact number for assistance, the someone who answers that call could assist you. On the contrary. The contact person can only take payments. Moreover, the web page which espouses to be useful to make online payment is broken. It is only available a day after payment is due, thus inspiring an overdue notice.... not only ridiculous but stupid. Surely the Better Business Bureau has and is entertaining complaints (in addition to the one I have filed) with regard to the ineffective business practices and dismal treatment of customers by this concern.

DeNorma Is a pillar in this community she always has compass…read moreinvolved in philanthropy within the community! She will always find a way to help

Does not even deserve 1 star. we have had a unit at the 360 location in Grand Prairie TX since…read more2016 they raise the price approx every 6 months but that's besides the point. In Sept of 2024 my son and I went to look for certain items and discovered the unit had been flooded and was infested with rats, the manager Denorma was nice and told us we could use any empty units that were next to ours to sort our items. She said she would need to investigate what had happened, 2 months later she tells us that there had been a flood in July and had notified us then! she put the unit up for auction for non payment but had originally told me she would waive the monthly charges. I paid $1,200 for Nov and Dec and took my stuff out. I should have taken what was left earlier but was too upset that half of my stuff was ruined. She forged the contract in Sept and denies doing so. I would not recommend this place at all.